HOME2 SUITES BY HILTON PIPER GLEN

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains on carpets in multiple rooms. Needs cleaning.

General Comment: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall edging peeling near ice machine on 3rd floor. Observed curtain with holes and stained mattress in room 302. Needs cleaning/repair.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. -Observed hole in window shade in room 215. Observed stained cushion in room 215. Observed threads coming apart on cushion in rooms 441 and 241.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. -Observed hole in box spring sheet cover in room 441.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single-service gloves stored on containers of bleach in laundry room.

General Comment: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed some minor damage to wall covering in some pillars in main lobby near garbage receptacles. Observed minor debris accumulating on floor of storage room on 400 level.

General Comment: 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained box spring sheet cover in room 421.

15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed facility without a test kit for the sanitizer solution in the laundry room. Obtain a test kit.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towel available at a hand washing sink in a laundry room. CDI- Paper towels provided at the time of inspection. Ensure to provide all hand washing supplies at all hand washing sink at all time.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed water stain on ceiling tiles throughout 4th floor. PIC stated there is active leak and the maintenance is working to fix and replace ceiling tiles.

5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed lids are left opened when not in used. PIC stated the cleaning crews are in and out dumping trash during the day. The lids get to be closed at the end of the day. 5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed a dumpster is missing a drain plug. Need a replacement.

4-602.12 (B)* Cavities and door seals of microwave ovens shall be cleaned at least every 24 hours by using the manufacturer's recommended cleaning procedure. Observed debris reminding in cleaned microwave in room 220.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed large stain on mattress in room 421. Observed pillow stain in room 431. Observed debris on sheets in room 431. Observed mattress stained in room 233. Observed stain on mattress in room 335.

5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed dumpster missing drain plug. 5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster door left open.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed large stains on mattresses in rooms 421 and 310, and small stain on carpet in room 326. Also observed dusty AC vents in room 421.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. REPEAT. Observed soiled brooms stored above clean towels on one housekeeping cart. Observed another housekeeping cart with soiled duster stored above bottles of shampoo, coffee creamers, bags of coffee, and other items going out to customer.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed several boxes of toilet paper stored on the floor in hotel laundry facility area.

15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed employee food and hygiene products stored on housekeeping cart near guest single serve items. Recommend designating a location for storage of employee items.

5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed outside dumpster without a drain plug. Recommend replacement.

15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. -Observed only available test strips in kitchen. Get a kit for the laundry chemical station

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. -Observed no hand soap at hand sink in laundry room.

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. -Observed boxes of storage on floor in several storage rooms. Keep everything up off floor for ease of cleaning. 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. -Observed unlabeled laundry carts -Observed sheets touching floor as housekeeping staff folded clean linens. Keep clean linens from touching floor.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. -Observed personal items, dusters, brooms stored where they can contaminate clean linens on housekeeping carts.