QUALITY INN & SUITES-CHARLOTTLE AIRPORT NORTH

Observed no test strips during the inspection. **15A NCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed minor tears in desk chairs in 122 and 114. REPEAT. Points not escalated due to improvements and repair of items listed under violation during last inspection.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minor cracks in bathroom ceiling in 114. Needs repair.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed torn corner on duvet cover in 325. REPEAT. Points not escalated due to improvements.

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed some buildup on ice machine on 2nd and 3rd floors. REPEAT.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed pitting on tubs in 117 and 119. Needs repair. REPEAT. Points reduced due to improvements from previous inspection.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained mattress cover in 110. Observed stained/holes in linens in 117. Observed stained duvet in 119. Observed stained mattress and torn mattress pad in 123, observed small holes in linens and stained pillow zipper case in 125. Needs to be clean and in good repair. REPEAT.

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed dark buildup on ice machine on 2nd and 3rd floors.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on couches and armchairs in rooms 309, 136 and 205. Observed torn couches and armchairs in rooms 311 and 203. Observed stained curtains in rooms 311,205, 309, 203 and 136. **REPEAT**

Observed staining on ceiling and dirty vents on 2nd and 3rd floors. **REPEAT**

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained sheets in rooms 309, 311 and 203.

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed linen stored on floors. 15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags. Observed dirty linens stored in cart labeled clean.

Observed staining on the mattress and sofa cushion in room 229. Observed debris on pull out mattress in room 127. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed vent filters damaged at the HVAC near the ice machine on the 2nd floor. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

15A NCAC 18A .1823 (c ) Ice used for room service shall be manufactured from a water supply that complies with 15A NCAC .1700 rules and 15A NCAC 18C rules and shall be stored and handled in a manner so as to prevent contamination. Ice machine dispensing chutes supporting significant mold growth in contact with ice.

15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. One cart in use lacking sanitizer for use on ice buckets and sinks.

15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. German roaches observed in room 140. Only room where insects observed. Pest control company called for extra service. No signature due to Covid -19 precautions.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Cigarette holes and tears observed in sheets and covers in rooms 118, 122, 211, 215, 219.

15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Carts for soiled laundry not labeled. Labeling has worn off.

5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Dumpster lid missing portion. 5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Drain plug missing in dumpster.

15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Quat 146 concentrate being used on one cart for sanitizing ice buckets and sinks in rooms. Cleaner bottle stored in contact with clean linens for bathrooms.

15A NCAC 18A .1823 (c ) Ice used for room service shall be manufactured from a water supply that complies with 15A NCAC .1700 rules and 15A NCAC 18C rules and shall be stored and handled in a manner so as to prevent contamination. Observed ice machines on the second and third floors soiled with black and yellow residue.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed scuffed and chipping furniture throughout (rooms 236, 238, 306, 202, 304, 140, 203). Observed stains on chairs in rooms 236, 238 and 304. Observed stained ironing boards in rooms 236 and 238. Observed matresses stained in rooms 336, 236 and 202.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed door heavily chipped near the restrooms (leading to outside). Observed bathtub in need of cleaning in rooms 238 and 306. Observed stained/ soiled toilet bowls in rooms 203 and 201. Observed loose window being held with duct tape in room 202.

15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed several gnats in the bathroom sink (room 238).

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed top covers with minor stains throughout. Observed tear in the top cover in room 306. Observed holes in the mattress cover (room 336).

15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed soiled laundry carts with no labels or color differentiation.

REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed carpets in guest room #140 heavily soiled underneath beds. (bed frame is without bumpers allowing debris to collect under beds). (IMPROVEMENT OBSERVED)

NO POINTS DEDUCTED 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed small section of wall in guest room #140 water damaged in need of repair.

REPEAT / NO POINTS DEDUCTED 15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed live spider behind drawer in night stand in need of removal in guest room #140. (IMPROVEMENT OBSERVED)

4-701.10* Equipment food contact surfaces and utensils shall be sanitized. Observed moldy looking chutes on ice machines, floor 2 and 3.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed plasticware stored with eating end up. Store with handles up. Observed uncovered plastic cup with covered cups in room 124. Dispose of cups once wrapping has been removed.

5-205.12 A person may not create a cross connection by connecting a pipe or conduit between the drinking water system and a non drinking water system. Observed no backflow preventer on shower wand in room 124. Check for backflow prevention in all rooms with a shower wand.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed soiled window curtains in rooms 243 and 141. Soiled chair room 326.

15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed several insect exoskeletons in room 352. Exoskeletons looked like bedbugs, no evidence of live pests in room. Recommend having pest control treat that room.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed brooms and mops hanging over clean linens on multiple housekeeping cart.

5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster missing one side of lid and the other side open. Replace dumpster.

15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. Observed broken refrigerator in food storage. Remove or repair.

Observed several house keeping carts missing sanitizer solution. Observed several house keeping cart where the sanitizer solution in spray bottle was too strong. Use sanitizer dispenser device in laundry room and do not hand pour mixture into bottles! Provide properly mixed sanitizer on house keeping carts at all times along with all purpose cleaner so lavatories and vanities can be properly cleaned and sanitized between guest rental of rooms. The lavatory, its handles, faucet, and vanity shall be washed using an all purpose cleaner and rinsed daily if the room has been occupied. A sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).

Provide sanitizer solution on house keeping cart so ice bucket lids can be properly cleaned and sanitized between guest rental of rooms. After cleaning and sanitizing lavatory/vanity area within room, clean and sanitize ice bucket lid in and at lavatory and vanity area. When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).

Relabel fading marking on soiled and clean linen bin. Observed soiled linen stored in "clean" linen bin. Store linen in the correct bin! Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c).

Observed items on house keeping cart not properly stored. Observed cleaning solution stored near clean linen. Observed personal belonging(drinks) and lost and found items stored on and near clean linen. Store cleaning products so they are not touch clean linen. Store lost and found items and personal belonging below and away from clean linen. Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).