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A97

SPRINGHILL SUITES BY MARRIOTT CHARLOTTE AIRPORT

3055 SCOTT FUTRELL DR, Charlotte, NC 28208
Lodging · NC permit/State ID 2060200634
Latest gradeA (97)
Last inspectedJul 8, 2026
Inspections on record10
On record sinceMay 11, 2017

Score history

7085100 May 11, 2017: 96.5Oct 9, 2018: 98May 22, 2020: 97.5May 12, 2021: 96.5Jun 21, 2022: 98.5Jun 20, 2023: 97Aug 3, 2023: 96Jul 25, 2024: 96Jul 17, 2025: 98Jul 8, 2026: 97
May 11, 2017Higher is betterJul 8, 2026

Inspections & violations

Jul 8, 2026 A 97 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −1
Observed exterior of ice machine chute in need of cleaning on 3rd and 1st floor. **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.
#27 · Physical facilities installed, maintained, and clean −2
Observed ceiling in need of repair above the ice machine on the 4th and 3rd floor. Observed ceiling in need of repair in the bathroom in room 302. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

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Jul 17, 2025 A 98 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean
Observed interior of refrigerator in need of cleaning in room 214. **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.
#27 · Physical facilities installed, maintained, and clean −2
Observed water stained ceiling tiles on the 1st floor. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

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Jul 25, 2024 A 96 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed build up on ice machines. Needs cleaning.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed pink residue on shower heads in rooms 105 and 314. Observed dusty vents in a/c units in several rooms. Observed stained mattress in 212. Needs cleaning. REPEAT.

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Aug 3, 2023 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. - 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. - Observed shower heads in rooms 103, 315, 413 and 521 with dark, white, and pink build up. Observed window covering damaged in room 521. Observed head board in room 521 and 103 damaged. Observed foot stools in room 521, 413, and 315 damaged and torn.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.- REPEAT- EHS observed carpet damage and stains in hallways on 5th, 4th, 3rd, and 1st floors. Observed wall damage in room 521 above ac/heat unit. Observed wall damage in 5th floor storage room. Observed wall damage in 5th, 3rd and 1st hallways.

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Jun 20, 2023 A 97 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. - Observed vent filter in need cleaning in room 505. Observed box spring stained and sofa torn in room 306.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed wall near hvac unit in need of repair and wall paper in need of repair in room 505.
#31 · Linen properly handled and stored −3
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. - Observed bags of linen and pillows stored on the floor in the storage room on 4th and 3rd floor. REPEAT

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Jun 21, 2022 A 98.5 · 2 violations
#31 · Linen properly handled and stored −1.5
Observed boxes of linen stored on the floor in the storage closet on the 5th and 3rd floor. Ensure that linen is stored on shelving or another means of having them off the floor. **15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed disposable cup lids not protected on housekeeping cart. Ensure that items are stored in a manner to prevent possible cross contamination. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

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May 12, 2021 A 96.5 · 4 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed black build up inside of ice chute located on first floor. General cleaning is encouraged to ice machine chutes throughout facility.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on couch in the following rooms: 522, 317, 310, 216, and 214. Observed staining on carpet in main hallways throughout building,
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed minor staining on bed linen in room 522.
#33 · Garbage and refuse disposal; facilities maintained
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed several large bags of trash stored outside of dumpster. Observed dilapidated luggage cart stored outside of dumpster.

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May 22, 2020 A 97.5 · 2 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of toilet paper stored on floor in storage rooms.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage in laundry area and scuffs on walls in hallways on first floor.

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Oct 9, 2018 A 98 · 2 violations
#27 · Physical facilities installed, maintained, and clean −2
Observed mattress and mattress cover stained in 520 also shower curtain with pink residue(bottom), pink residue in showerhead in 410. Stains on couch in 218,219,319,321,and 409. Stained carpets in 219, stained decorative pillows in 409, coffee stain on table in 409. Observed wall damage above AC unit in 219. Observed water stained ceiling tiles in exercise room. Observed torn blinds 410 and 218. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed stained pillowcase covers in 409 and stained sheets in room 218. 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

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May 11, 2017 A 96.5 · 3 violations
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed sanitizer solution (quaternary ammonia)too weak on two house keeping carts on 5th floor. Provide properly mixed sanitizer at all times so vanity within rooms can be cleaned and properly sanitized. Sanitizer in other sanitizer bottles on house keeping carts was reading to the correct strength 200PPM-400PPM. Make sure sanitizer dispenser unit is primed before filling sanitizer bottles. Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).
#23 · Window coverings clean and in good repair −1
Replace damaged window covering throughout in rooms. Observed damaged window covering throughout in many rooms. Window coverings shall be kept clean and in good repair. 15A NCAC 18A .1812 (b).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed broom and duster stored above clean linen on house keeping cart on 5th. Observed employee drink and cleaning products stored near and on single service articles on house keeping cart. Store cleaning supplies and personal belongings below and away from clean linen and single service articles on house keeping cart. Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SPRINGHILL SUITES BY MARRIOTT CHARLOTTE AIRPORT” or State ID 2060200634). Inspection type (routine vs. follow-up) is not published in the county's data.