A97
HAMPTON INN & SUITES/TRU BY HILTON
2227 CASCADE POINTE BV, Charlotte, NC 28208
Lodging · NC permit/State ID 2060200661
Latest gradeA (97)
Last inspectedOct 23, 2026
Inspections on record7
On record sinceSep 11, 2020
Score history
Sep 11, 2020Higher is betterOct 23, 2026
Inspections & violations
Oct 23, 2026 A 97 · 5 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.
*** Observed rusted microwave in 317, rusted screws inside refrigerator staining the basin in 656 and 235, need repair or replace. Observed soiled ice machine in the chute throughout the facility need cleaning. Keep clean.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
*** Observed no paper towels available at hand sink in laundry room. Ensure to provide all hand washing supplies at the hand sink at anytime.
#31 · Linen properly handled and stored
General Comment:
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.
*** Observed no label on the dirty linens carts in laundry room. Ensure to label all dirty laundry carts.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
General Comment:
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
*** Observed chemical bottles touching clean cups, and brooms handing down over clean linens on housekeeping carts. Ensure to clearly separate clean items and dirty/chemical items away from each other at anytime.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.
*** Observed clean supply boxes (linen, cups, paper tissue, etc..) stored on the floor in laundry room and housekeeping closets throughout the facility. Keep/store all clean supplies off the floor at least 6 inches at anytime.
Jul 28, 2025 A 99 · 1 violation
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips in facility.
Aug 21, 2024 A 99 · 1 violation
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels/hand drying device at laundry room hand sink. Keep paper towels stocked inside of dispenser.
Dec 28, 2023 A 96.5 · 5 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed ice machines on floors, 1, 2, 3, 4, and 5 with pink buildup inside chute.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed hand sink in laundry room with no means to dry hands.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed bathtub in room 223 with damage. Observed pink buildup on shower heads in rooms 105 and 502.
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster doors open.
#36 · Approved pesticide use
15A NCAC 18A .1827(b) Only pesticides that have been registered with the EPA and with the N.C. Department of Agriculture and Consumer Services shall be used and only for the specific use for which they have been approved. Such pesticides shall be used as directed on the label and shall be handled and stored to avoid health hazards. Observed wasp/hornet killer stored on chemical rack in laundry room. Do not use household pesticides on commercial properties.
Aug 3, 2022 A 98 · 1 violation
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed cup lids stored unprotected on the housekeeping cart and lint roller touching clean towels on the 4th floor. Observed broom stored above clean linen on housekeeping cart on 2nd floor.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
Jul 2, 2021 A 99 · 2 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
Observed no paper towels or hand drying mechanism at the handwashing sink in the laundry room. Please provide paper towels or other means to dry hands.
**15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed sticky roller used to get up hair stored on the housekeeping cart directly in contact with clean linen on the 4th floor. Spoke with management about proper storage.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
Sep 11, 2020 A 98.5 · 4 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
15A NCAC 18A .1824 (a)Food contact surfaces shall comply with parts 4-1 and 4-2 of the food code as amended by Rule 15A NCAC 18A .2654. This shall not prohibit the use of domestic equipment. Observed the ice bucket liners looked like garbage liners. Make sure ice bucket liners are made from food grade plastic.
#22 · Water from approved source; backflow prevention; plumbing in good repair
15A NCAC 18A .1825(a) Water, plumbing and waste shall comply with Chapter 5 of the food code as amended by Rule 15A NCAC 18A .2655. Observed no backflow preventer on hose bibbs (2) in dumpster corral.
#33 · Garbage and refuse disposal; facilities maintained
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed dumpster door open. Keep closed.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed several spray bottles containing a different cleaner than what the label said.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HAMPTON INN & SUITES/TRU BY HILTON” or State ID 2060200661). Inspection type (routine vs. follow-up) is not published in the county's data.