A95.5
WATERWALK CHARLOTTE ARROWOOD
1525 W ARROWOOD RD, Charlotte, NC 28217
Lodging · NC permit/State ID 2060200665
Latest gradeA (95.5)
Last inspectedSep 16, 2026
Inspections on record7
On record sinceNov 5, 2020
Score history
Nov 5, 2020Higher is betterSep 16, 2026
Inspections & violations
Sep 16, 2026 A 95.5 · 8 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.
** Observed soiled oven need cleaning on the bottom in room 119, 302, 407. Soiled refrigerator needs cleaning in room 302. Broken handle of microwave need repair or replace in room 415. Keep all equipment clean and in good repair.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
REPEAT
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
** Observed no soap and paper towels available at hand sink in laundry room. Ensure to provide all hand washing supplies at all hand washing sinks at all times.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
General Comment:
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
** Observed stained and holes on chair/couches need cleaning/repair in room 302, 407, 119. Keep all furniture clean and good repair.
#27 · Physical facilities installed, maintained, and clean −2
REPEAT
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
** Observed water stained on ceiling tiles throughout the facility, damaged wall on 4th floor and room 134. Check for leaks, repair if needed. Replace ceiling tiles throughout the, fix damages. Keep the facility clean and good repair.
- Point remain the same at this time.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining
General Comment:
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests.
** Observed dead roach on 4th floor hallway. Keep the facility free of pests.
#31 · Linen properly handled and stored
General Comment:
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.
** Observed dirty laundry cart without labels. Label the dirty laundry carts in laundry room.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
General Comment:
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
** Observed housekeeping cart need to keep clean items and dirty items clearly separate from each other at anytime to avoid any possible contamination at anytime.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
General Comment:
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.
** Observed clean supplies boxes (towels, linens, toilet tissues..) stored on the floor in storage room 2nd floor. Ensure to keep/store all clean supplies off the floor at least 6 inches at anytime.
Sep 5, 2025 A 97 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap or paper towels at laundry room hand sink.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tile outside of laundry room. Replace.
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster doors open. Keep doors closed.
Sep 6, 2024 A 96 · 5 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels in lobby restroom and no soap or paper towels at laundry room hand sink.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained couches and chairs in rooms 101, 219, and 302. No escalation of points.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup in a/c filters in hallways of 4th and 3rd floors. Observed sagging/stained ceiling tiles on 3rd floor outside of room 307 and on 2nd floor outside of room 207. No points deducted due to different observation from previous inspection.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed unlabeled chemicals on all housekeeping carts. Label all chemicals.
#38 · Premises kept neat and clean −1
15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. Observed litter and debris throughout hallways and stairwells. Keep these areas clean and free of litter/unnecessary items.
Jan 23, 2024 A 97 · 4 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks in guest rooms shall be supplied with soap and clean towels. Observed handsinks in the bathrooms of rooms 104, 216, 228, 317, and 425 without hand soap.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed heavy staining underneath cushions of chairs and couches in rooms 104 and 317 and staining on arm chair in room 317. Observed minor stains on some pillows in rooms 104, 216, and 317. No escalation in points.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed peeling baseboard behind toilet in room 216 and in front of the shower in room 317.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed minor staining on mattress linens in rooms 104 and 216 and heavier staining on mattress protector in room 317.
Aug 17, 2022 A 97 · 2 violations
#20 · Thermometer provided; test strips provided −1
Locate or replace test strips for sanitizer in laundry room.
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed burn hole on underside of cushion in room 310. No escalation in points.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Jul 7, 2021 A 98 · 1 violation
Inspector comments: Escorted by front desk staff (Leeasia).
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed stains on couch (under cushions) in room 320 and stain on chair (under cushion) in 305.
Nov 5, 2020 A 97 · 5 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap or paper towels at hand wash sink iin laundry
#22 · Water from approved source; backflow prevention; plumbing in good repair −2
15A NCAC 18A .1825(a) Water, plumbing and waste shall comply with Chapter 5 of the food code as amended by Rule 15A NCAC 18A .2655. Observed external backflow prevention incorrect. Piece with valve no equivalent. Provided invoice of ordered backflow was not item installed.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed hall windows with dead ladybugs, spiders, and beetles.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (b) If bed covers are not cleaned between successive guests, the upper sheet shall be folded under the mattress at the lower end and folded over the bed cover a minimum of 6 inches. Observed no 6" fold of blanket that is not washed between guests.
#33 · Garbage and refuse disposal; facilities maintained
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed dumpster doors open. Keep closed.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WATERWALK CHARLOTTE ARROWOOD” or State ID 2060200665). Inspection type (routine vs. follow-up) is not published in the county's data.