A98
DOUBLETREE BY HILTON SOUTH TYVOLA
5624 WESTPARK DR, Charlotte, NC 28217
Lodging · NC permit/State ID 2060200676
Latest gradeA (98)
Last inspectedJun 17, 2026
Inspections on record6
On record sinceMay 5, 2021
Score history
May 5, 2021Higher is betterJun 17, 2026
Inspections & violations
Jun 17, 2026 A 98 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed stained mattress in rooms 605 and 403.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed stain on sheet in room 519. Removed during the inspection.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed disposable lids on housekeeping cart on 5th floor not properly protected. Placed in bag during the inspection
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
Jun 27, 2025 A 98 · 2 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed hand sink in kitchen with no soap or paper towels/hand drying device. Ensure soap and paper towels are provided at all handwashing sinks.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tile in 1st floor hallway and multiple stained/missing ceiling tiles in service hall are outside laundry room. Observed slight dust accumulation on laundry room ceiling and pipes. Keep clean. Repair any leaks and replace ceiling tiles. Points remain the same due to no physical facility violations noted in guest rooms.
Jun 5, 2024 A 98 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed door knobs missing/loose on coffee bar and closet in room 406.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed staining on carpet in rooms 223 and 323. Observed carpet fraying leading into bathroom in room 223. Observed damaged linoleum floor tile in house keeping closet on 4th floor. Observed cracked tile in ice machine room on 7th floor.
#33 · Garbage and refuse disposal; facilities maintained
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed cardboard boxes stored around cardboard dumpster in enclosure.
Jun 21, 2023 A 97.5 · 2 violations
#19 · Single-use and single-service articles properly stored and used −0.5
Observed single service cups stored on housekeeping cart unprotected. Spoke with staff about keeping cups in protection to prevent possible contamination.
**15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.
#27 · Physical facilities installed, maintained, and clean −2
Continue touching up paint in storage areas on the floors.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Jun 9, 2022 A 97 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
Observed residue in the tea/coffee maker in room 506 and 508. Spoke with staff about the issued. Observed build-up on ice chute on the 6th and 3rd floor. Needs to be cleaned.
**4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
#27 · Physical facilities installed, maintained, and clean
Observed touch up paint needed in the laundry area. Continue to repair and paint walls. Hotel is currently going through renovations.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed lint roller stored above clean linen on the housekeeping cart on the 6th floor. Relocated to other side of cart.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
May 5, 2021 A 94.5 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine chutes with visible build-up, every machine checked today.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed the faucet handles have not been changed out yet at laundry room hand sink. Replace existing push buttons needing continuous pushing to operate with handles that don't turn off automatically before 20 seconds.
#25 · Meets natural ventilation and lighting requirements
15A NCAC 18A .1826 (d) Light intensity shall be at least 20 foot candles at 30 inches above the floor in areas for handwashing, warewashing, equipment storage, utensil storage, and in toilet rooms. Observed some lighting in storage rooms not working. Make sure all lighting is operational.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained mattress in room 431.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed soiled duvet and mattress pad in room 608. Soiled mattress pad in room 717.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed unprotected glass caps, coffee cups not indiv wrapped, coffee cup lids. Tea bags with scrub brush stored above. Clean towels stored on edge of dirty linen bin. Carts need to be clean and organized.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DOUBLETREE BY HILTON SOUTH TYVOLA” or State ID 2060200676). Inspection type (routine vs. follow-up) is not published in the county's data.