A99
COMFORT SUITES NORTHLAKE
7315 SMITH CORNERS BV, Charlotte, NC 28269
Lodging · NC permit/State ID 2060200691
Latest gradeA (99)
Last inspectedJul 13, 2026
Inspections on record9
On record sinceNov 4, 2019
Score history
Nov 4, 2019Higher is betterJul 13, 2026
Inspections & violations
Jul 13, 2026 A 99 · 2 violations
Inspector comments: Hotel was sold out last night so a limited amount of rooms were available. EHS inspected rooms 502, 505, and 507.
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed rusted microwave in rooms 505 and 507. Replace.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tiles in 3rd floor and 1st floor ice machine rooms. Check for leaks and replace tiles.
Jul 23, 2025 A 97 · 2 violations
Inspector comments: NOTE:
- Maintenance: Mr. Cedrick present during inspection walkthrough
- Report review with GM: Mr. William Slade
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
REPAET
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled ice machines in the chute and basin on 1st, 3rd, and 4th floor, detail cleaning needed and keep clean. Observed rusted microwave in need of repair or replace in 202, 103.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed stain spot on pillow protector in 525. New caulking needed around bathtub in 401, 316, 202, 103. Peeling paint on a bathtub surface in 414. Disrepair at the top corner of ceiling and wall in bathroom 202. Repair/replace needed. Keep all furniture and fixtures clean and in good repair.
Jul 23, 2024 A 95 · 4 violations
Inspector comments: NOTE:
Housekeeping manager: Jariel Smith present during inspection
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
REPAET
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed leaking ice machines and one is not working on 4th floor. Observed soiled/black buildup of all ice machines, need detail cleaning inside out (chute, basin). Keep clean.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
REPEAT
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at hand sink in laundry room.
5-205.11 A handwashing sink shall be accessible and only used for handwashing. -Pf- Observed hand sink in laundry room was completely blocked by carts. CDI- Carts were removed from the front of the sink. Ensure to always give access for hand washing at all time.
#27 · Physical facilities installed, maintained, and clean −2
REPEAT
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged wall in room 108. Observed stains on ceiling tiles in fitness room, need replacement if not active leaks. Observed several (108, 106, 210, 308, 408) bath tubs looking soiled/stained, may need new caulking/or touching up for clean look and easily cleanable. Point remain the same.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed clean supplies boxes stored directly on the floor in closet 4th and 5th floor. Keep all supplies off the floor to prevent any possible contamination.
Oct 27, 2023 A 96.5 · 4 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed Ice machine on 1st &4th floor leaking.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed not soap or towels in laundry room at hand wash sink. REPEAT
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed vent in bathroom hanging from ceiling in room 423 also in 423 light covering not flushed to wall.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed walls and door frames throughout in need of touch up as well as base boards. Also observed holes in walls in several rooms.
Jan 27, 2023 A 97 · 4 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap or paper towels at handsink in laundry room. EHS educated lodging establishment on notated rule.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed caulking surrounding tubs in multiple rooms with brown/black build up. Observed plaster peeling in tub in room 304.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed 1 soiled bin in laundry room not labeled.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed clean towels stored under cleaning side of broom and swifter on housekeeping cart located on 4th floor. EHS educated lodging establishment on how to separate clean from soiled on laundry carts.
Jan 14, 2022 A 96 · 4 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed liquid build up on shelving on refrigerator located in room 420.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on couch cushions in rooms 407, 420, and 519. Observed heavy dust build up inside of wall vent located beside ice machine on 3rd floor.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tiles in the following area; entrance to hotel, fitness center, and over ice machine located on 3rd floor. Observed walls damage/chipping in rooms 519 under picture next to bed, 502 wall near desk, 317 wall near desk and wall joint near bed. Observed storage closets throughout facility with damage walls. Observed storage closets throughout facility with sticky build up on floor and in need of cleaning.
#33 · Garbage and refuse disposal; facilities maintained
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed 1 dumpster door opened during time of inspection.
Apr 8, 2021 A 97 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed cigarette burns (holes) on couch inside guest room (#418); Observed debris collected on top of kitchenette cabinets inside guest room (#310).
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers.
5-501.16(A) An inside storage room or outside storage area and enclosure shall be of sufficient capacity to hold all refuse, recyclables, and returnables that accumulate.
Observed trash debris over-flowing trash bins inside facility near maintenance closets and guest laundry areas in need of cleaning. (corrected during inspection).
Feb 27, 2020 A 97 · 4 violations
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary −1
15A NCAC 18A .1824(h) Sinks in guest rooms shall be sanitized before washing multi-use utensils. Observed no sanitizer on any cart in housekeeping and no sanitizer made for the day. PIC explaiend they use disinfectant on handsinks in rooms. CDI-Educated PIC on using sanitizer for handsinks in guest rooms due to the use of washing utensils in them.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wallpaper in most hallways peeling off and damaged. PIC explained they are renovating 3-4 floors and wallpaper will be repaired after construction. Observed 3 damaged ceiling tiles on 5th floor near room 501. Observed 5th, 4th, 3rd floor elevator wall, in front of elevator damaged. Elevator tile floor damaged. Observed water damage tile in lobby area on 1st floor. Observed mold build up in shower in room 207. Observed hole in wall in room 210.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed 3 hairs on clean bed in room 525. PIC explained they do a pre-check before room is rented out. CDI-PIC changed bedding and provided new
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed one bottle of water on the top of the housekeeping cart, bottle was closed and had no water in it. It was next to single use items. CDI-Employee moved bottle to bottom away from single use items.
Nov 4, 2019 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed carpet inside guest rooms #212, #205 stained / damaged in need of repair / replacing.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed PTAC vent filters in need of cleaning in the follwing guest rooms #315, #212, #205.
Observed ceiling damaged inside bathroom of guest room #407 in need of repair; Observed wall damage inside laundry room in need of repair.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- A98.5Comfort Suites NorthlakeRestaurant · Sep 2019 – Sep 2026 · 11 inspections
- 6demeritsComfort SuitesSeasonal Swimming Pool · May 2014 – Jul 2026 · 13 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT SUITES NORTHLAKE” or State ID 2060200691). Inspection type (routine vs. follow-up) is not published in the county's data.