LA QUINTA INN BY WYNDHAM CHARLOTTE AIRPORT SOUTH

REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled ice machine in the chute 1st floor, ice machine on 2nd and 3rd floor is not working. Observed rusted microwave in room 302, 312, 319, 111. Observed cracked refrigerator need repair or replace in 312. Keep all equipment clean and good repair.

REPEAT 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.- Observed no liquid soap, a dispenser fell out of a wall at hand sink in laundry room. Ensure to provide all hand washing supplies at all hand sinks at all times.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed holes on sheet cover in room 205, broken roller chair in 222, stained lampshade in 302, stained bathtub in 302, 319. Cleaning and repairing needed. REPEAT NOTE: ** The facility is currently under major renovation and estimates to be completed sometime soon.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed stained hallway carpets, ceiling, walls throughout the facility, paint peeling on doors. Half point deducted as guest room carpet was cleaned and maintained. REPEAT NOTE: ** The facility is currently under major renovation and estimates to be completed sometime soon.

General Comment: 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. -Observed housekeeping cart need to better organize and set clearly to keep dirty and clean items separate and prevent any potential cross contamination at anytime.

General Comment: 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed clean supplies boxes in laundry room storage store on the floor. Keep/store clean supplies off the floor at least 6 inches at anytime.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed pink/black buildup in ice shoot on 6th floor. Keep clean. REPEAT

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap at hand sink in laundry room. Ensure hand sink is kept stocked at all times with soap and paper towels.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed torn curtains in rooms 510 and 106. Observed damaged wall area where cabinet was holding mini fridge in room 306. Observed torn carpet in entryway of room 206. Observed stained carpets and mattresses in several rooms. REPEAT

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed the carpets, ceilings, and walls throughout the facility hallways and guest rooms to be covered in stains, had paint peeling, and had holes in numerous spots. The guest doors throughout the facility were noted damaged. Observed peeling ceiling above shower in room 106. Observed damaged wall next to desk in room 510. REPEAT

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. - Observed the ice shoots to the ice machines located on floors 1, 2, and 3 to be covered in an accumulation of pink/brown grime.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. - Observed cases of single service toilet paper rolls and tissues stored on the floor of the storage rooms in the laundry room.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. - Observed the carpets in rooms 622, 500, 519, 413, and 212 to be covered in stains in various spots. The carpets in 622 and 500 were noted with sections ripped and/or torn up. The bathroom countertop in room 318 was noted falling off the wall. The armchair in room 318 was noted with a tear in the back. Mattresses/mattress covers in all rooms observed were noted with various yellow/brown/red stains. The couch in room 622 was noted with a brown stain on the cushions. The mattress in room 519 was noted with a large hole. The mattress to the pull out couch in room 212 had a large accumulation of brown/yellow stains. REPEAT.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed the carpets, ceilings, and walls throughout the facility hallways and guest rooms to be covered in stains, had paint peeling, and had holes in numerous spots. The guest doors throughout the facility were noted damaged. Observed the floor and wall to be separated adjacent the AC unit in rooms 212. A continuous drip leak and missing ceiling tiles was observed in the first floor vending/ice machine room. REPEAT.

15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. - Observed buildups of dead insects in the windows of several rooms and room 519 was noted with multiple insects throughout the room.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. - Bed sheets in rooms 622, 413, and 318 were noted with stains. The pillow cases to room 500 were noted with stains.

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. - Observed garbage bags full of clean linens stored directly on the floor of the storage room in the laundry room.

15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. - Observed garbage/food debris throughout both stairwells.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed broken microwave in room 110. Repair or remove.

15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed food debris in fridge in room 519, pink staining in fridge in 302, and food left in microwave in room 302.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains on couch in room 122, carpet stains and broken light in room 519, and ripped/damaged carpet in room 605.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Stained carpets throughout facility, damaged guest room doors, dusty/peeling baseboards. Ceiling above shower in room 208 sagging and peeling. Dusty vents in rooms 122, 422, 411, and 605.

15A NCAC 18A .1828 (a) Bed and bath linen shall be provided for each guest and shall be changed between successive guests. Observed pull out couches in rooms 122 and 208 with fitted sheet still on bed. Change sheets between each guest.

5-502.11 Refuse, recyclables and returnables shall be removed from the premises at a frequency that will minimize the development of objectionable odors and other conditions that attract or harbor insects and rodents. 5-501.110 Refuse, recyclables, and returnables shall be stored in receptacles so that they are inaccessible to insects and rodents. Observed overflowing dumpster and pile of trash bags next to dumpster on ground.