98.5/ 100
CUTHBERTSON VILLAGE
3200 BISHOPS WAY LN, Charlotte, NC 28215
Rest/Nursing Homes · NC permit/State ID 2060400014
Latest result98.5 / 100
Last inspectedApr 10, 2026
Inspections on record24
On record sinceOct 15, 2013
Score history
Oct 15, 2013Higher is betterApr 10, 2026
Inspections & violations
Apr 10, 2026 98.5 / 100 · 3 violations
Inspector comments: *NOTE: DON, Renee Brooks, was present during time of inspection. Report emailed to:
Elises@ALDERSGATELIVING.ORG
Rbrooks@ALDERSGATELIVING.ORG
Nelsonm@ALDERSGATELIVING.ORG
#2 · Walls and ceilings clean, good repair −1
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed ceiling damage in room 51D.
#16 · Hot water between 105°F and 116°F
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water at 124F in room 23B and 119F in room 30B.
-General comment.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed 1 knob missing to dresser in room 30B. Observed staining on bottom portion of cloth shower curtain in room 23B.
Aug 13, 2025 99 / 100 · 3 violations
Inspector comments: *NOTE: Report emailed to Elises Morren at: Elises@ALDERSGATELIVING.ORG
EHS Helen McDonald was present during time of inspection. Report emailed to the following:
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed minor stained ceiling tile in laundry room located on left side of facility.
-General comment.
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed toilet seat peeling in room 5D and 7D. Observe general cleaning needed to toilet in rooms 5D and 18D.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed dresser knobs missing in a few rooms sporadically. -General comment.
Jan 7, 2025 98 / 100 · 3 violations
Inspector comments: Inspection led by Niejel Wilkins.
#10 · Handwashing facilities properly located and equipped
Observed no soap at the handwashing sink in the soiled utility closet (1059).
**.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.
#16 · Hot water between 105°F and 116°F −1.5
Observed hot water only reach 96F in rooms 55 and 66 and 102F in room 37. Observed hot water reach 120F and 117F in rooms 18 and 30, respectively. REPEAT VIOLATION
**.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
#36 · Laundry area and equipment kept clean −0.5
Observed washing machine peeling in the laundry room.
**.1319 (e) Laundry areas and equipment shall be kept clean.
Aug 1, 2024 98.5 / 100 · 3 violations
#1 · Floors and carpets cleanable, clean, good repair; carpet odor free
Observed floor with dust build up behind the washer/dryer in unit B.
**1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair.
#2 · Walls and ceilings clean, good repair
Observed wall in need of cleaning in trash room on Blue Jay Lane. Improvement from previous inspection.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#16 · Hot water between 105°F and 116°F −1.5
Observed hot water reach 123F in room 18 and 124F in room 16.
**.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
Jan 10, 2024 99 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair −1
Observed wall in need of repair in trash room on Blue Jay Lane. Observed touch up paint in the bathroom in room 35D. Observed water stained ceiling tile in the laundry room on Oriole.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled
Observed small holes in linen in room 27D.
**.1319 (b) Bed linens that are provided by the institution for use by residents shall be free from holes and tears.
#38 · Food service equipment and utensils clean, good repair
Observed rusting in the microwave in Oriole and Mallad Way.
**.1320 (a) All food service equipment and utensils shall be kept clean and in good repair.
Aug 30, 2023 98.5 / 100 · 4 violations
Inspector comments: Inspection led by Jeremy Stawinky under the supervision of Jamil Blackmon.
#2 · Walls and ceilings clean, good repair
Observed touch up paint needed in the soiled utility room near Oriole Place and housekeeping closet on Cardinal Trail.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#16 · Hot water between 105°F and 116°F
Observed hot water reach 118F in room 52 in Cardinal Trail.
**.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −1
Observed pillow staining in rooms 11D and 12D in Bluejay Lane. Observed couch debris in common areas in Bluejay Lane and Cardinal Trail. Observed chairs torn in theater.
**.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair.
#36 · Laundry area and equipment kept clean −0.5
Observed paint peeling on washing machine in Oriole Place and Cardinal Trail laundry room.
**.1319 (e) Laundry areas and equipment shall be kept clean.
Mar 29, 2023 96.5 / 100 · 8 violations
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed dirty toilet in room 52 in Cardinal Trail, Need cleaning and keep clean. Observed damaged toilet seat in room 15D in need of replacement for smooth and easily cleanable surface. Observed tapes on a hand rail in bathroom 42D in Willard Way, Need cleaning and removing the tapes.
#10 · Handwashing facilities properly located and equipped −1.5
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices. Observed no paper towel available at the hand washing sinks in laundry room on Oriole Place and Willard Way. ENSURE TO PROVIDE SOAP AND PAPER TOWEL AT ALL HAND WASHING SINK AT ALL TIME.
#11 · EPA registered disinfectants used according to manufacturers' instructions; approved testing methods and devices used −1
.1312 (e) EPA registered disinfectants shall be used in accordance with the manufacturer's instructions. When EPA registered disinfectants are mixed and prepared by institution employees, a measuring device, chemical testing device, or the methods and devices prescribed by the chemical manufacturer shall be used to prepare the concentration of chemicals in accordance with the disinfectant's label and the manufacturer's instructions. Observed facility without the manufacturer’s instructions of how to use the disinfectant properly and amount of contact time on surfaces to effectively clean. Staff is contacting the chemical company to provide that information. The management will educate staff/cleaning staff about proper and effective cleaning procedures to ensure the effective cleaning throughout the facility.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed damaged table in front of room 11D, staff stated that the table belong to the resident and they will not be repair/replace since it is a memory item for the family. Observed brown stain on sofa chairs and couches. Observed food debris under the seat when lifting them up in common room on Willard Way and Cardinal Trail. General cleaning needed and maintain clean. Observed fraying at/around the edges of a mattress in room 52 Cardinal Trail. Repair or replace as needed.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled
.1319 (b) A resident's bed linens shall be changed when no longer clean. Observed stain on pillow in room 52 on Cardinal Trail hall way. Recommend to have pillow protection case covering.
#36 · Laundry area and equipment kept clean
.1319 (e) Laundry areas and equipment shall be kept clean. Observed chemical spilled on the floor in laundry room in Oriole Place, Need cleaning and keep clean. Observed little collection of debris around the corner of washer and dryer machines, need general cleaning and keep clean as often as needed.
#51 · Proper use of restriction, exclusion, and reporting
.1324 (c) Institution employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. New rules. NO POINT DEDUCTION. CDI- Employee Health Policy Posters provided at the time of inspection. Website will be emailed to the facility for more information as needed.
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed a facility without the Vomiting and Diarrhea clean up procedures. This is a new rule and it requires to have a plan and kits in place for such an event. NO POINT DEDUCTION. CDI- V&D clean up procedures poster provided at the time of inspection. Website will be emailed to the facility for more information as needed.
Nov 7, 2022 96 / 100 · 4 violations
Inspector comments: No Points:
#2- Keep all flooring clean. 15A NCAC 18A .1309 (a). Observed lint/debris behind washer/dryer on Bluejay Ln. Laundry detergent spill behind washer on Cardinal wing. Carpet needs vacuuming in office on Oriole Place.
#3- Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed damaged walls in soiled laundry rooms. Observed walls need cleaning in resident rooms by toilets and beds.
#4- All areas shall have sufficient illumination. Maintain 10 foot candles of light at 30 inches above the floor in all areas other than food service areas. 15A NCAC 18A .1311 (a). Observed low lighting in laundry room on Cardinal Trail.
#33- Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed a couple sheets with holes. Sheets very thin throughout.
Leak at backflow preventer at hair wash station in salon.
#8 · Facilities conveniently located, clean and in good repair −1
Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed loose toilet seat R11D, underside of toilet seat soiled R201D. Observed toilet seats needing to be replaced, surfaces damaged and not easily cleanable.
Handwashing sinks shall be accessible to all areas where personnel may be exposed to bodily excretions or secretions. 15A NCAC 18A .1312 (d). Observed blocked hand sink in laundry on Cardinal Trail. Keep hand sinks accessible. Hopper needs more frequent cleaning on Oriole Place.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Observed several areas without paper towels. On Cardinal Trail provide paper towel dispenser or basket for paper towels.
Repeat-Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
#28 · Adequate storage, area clean, items properly stored −0.5
Patient care or consumable items shall not be stored below exposed sewage lines. 15A NCAC 18A .1318 (a). Observed items for use in hair salon stored under hand sink.
Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a). Observed dirty supply rooms/clean linen rooms used for storage such as vases, furniture dollies, hand carts, etc.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed several cracked/frayed mattresses. Bed frame needs cleaning in R31D. 3-tier shelf in hall in disrepair. Common couches soiled/stained. Several common armchairs and resident armchairs in poor repair and need replacing. Several stained pillows, recommend pillow protectors that can be laundered instead of the pillow.
May 13, 2022 97.5 / 100 · 2 violations
Inspector comments: No points were deducted for the following:
1. Observed floor in need of caulking in front of the shower in room 30D.
**Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b).
8. Observed loose toilet seat in room 7D.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
24. Observed dead insects in the light shield in the soiled room. Observed dead insects on the floor in soiled utility on Cardinal Trail.
**Effective measures shall be taken to keep flies, rodents, cockroaches, and other vermin out of the establishment and to prevent their breeding or presence on the premises. 15A NCAC 18A .1317 (a).
32. Observed counter peeling in the kitchenette on Bluejay. Observed chair staining and some worn furniture on the units during the inspection.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
33. Observed stained linen/pillow cases in various rooms during the inspection. Ensure that linen is removed once stained.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
42. Observed food out of temperature stored in microwave or countertop on Bluejay and Oriole Wings. Ensure that foods are either kept below 41F or above 135F. Food should be reheated to 165F before eaten if it is cooled for later consumption.
**All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above except during necessary periods of preparation and serving. 15A NCAC 18A .1323 (a).
**Potentially hazardous foods served shall be either consumed or discarded within two hours of being removed from temperature control. 15A NCAC 18A .1323 (a)
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall damage in room 51. Observed wall stain in soiled utility on Cardinal Trail. Continue to touch up wall damage throughout facility.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Observed no paper towels in the soiled utility room on Bluejay. Observed no paper towels in the laundry room on Bluejay. Observed soap dispenser not operable in the soiled utility room on Cardinal Trail.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
Oct 8, 2021 99 / 100 · 1 violation
Inspector comments: No points deducted for the following:
8.Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed a loose toilet seat in Cardinal trail room 54. Ensure toilet seat is repaired by maintenance.
33.Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed residents personal pillows inside of pillow case with mild staining in Blue Jay room 7D, Oriole Place room 2D, Mallard way room 35D, and Cardinal trail room 61. REHS recommended PIC to let family members of residents know to replace personal pillows that are soiled.
Inspection led by Dora sanders
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed water stained ceiling tiles in Mallard Way laundry room. REHS advised PIC to put a work order in place to have ceiling tiles repaired or replaced.
May 14, 2021 97 / 100 · 2 violations
Inspector comments: NO POINTS FOR THE FOLLOWING:
#3 Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed walls in room 1092D Soiled Utility in need of repaint. Observed wallpaper in therapy room by the window peeling. Observed wall behind headboard of bed in need of repair and repaint in room 58.
#8 Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed stain on toilet seat in room 9D. Observed stain in toilet bowl in room 27D.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed caulking on the floor of the shower lifting in 30D.
#24 Effective measures shall be taken to keep flies, rodents, cockroaches, and other vermin out of the establishment and to prevent their breeding or presence on the premises. 15A NCAC 18A .1317 (a). Observed live water bug and dead insects in shower and bathroom floor in room 26D. Maintenance person was aware during inspection.
#32 All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed red couch in Livingroom in Oriole place with debris. Observed orange couch in Livingroom in Cardinal Trail with debris. Observed small rip on corner of mattress in room 9D.
#13 · Lavatory and bathing hot water between 100 and 116 F −2
Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e). Observed in room 30D with hot water temperature of 96F and 97F in room 26D. REPEAT VIOLATION
#33 · Linen changed when soiled. Soiled linen handled properly −1
Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed stain on pillow in room 30D, 27D, 47, and 58. Observed stain on sheets in room 47 and 50. Observed stain on couch in room 47.
Dec 16, 2020 98 / 100 · 1 violation
#13 · Lavatory and bathing hot water between 100 and 116 F −2
Observed hot water range reach 120F in rooms 18D and 27D, hot water reach 118F in room 44D. Maintenance was called.
**Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
Nov 13, 2019 97 / 100 · 2 violations
Inspector comments: No points were deducted for the following:
12. Provide liquid soap and disposable towels at all hand washing sinks. 15A NCAC 18A .1312 (d).
Observed no soap at the handsink in the laundry room on mallard way hall.
32. All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Observed couch with staining in room 26D.
#3 · Walls and ceilings cleanable, clean, good repair −2
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
Observed a stained ceiling tile in the laundry room on blue jay hall. Repeat
Observed hole in wall of spa room on cardinal place and wall peeling in the laundry room on mallard way.
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Maintain the hot water at all resident accessible hand washing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
Observed water temperature between 82-92F on cardinal hall and water temperatures between 117-122F on mallard way hall.
Apr 24, 2019 98 / 100 · 1 violation
Inspector comments: No points were taken for the following:
24. Observed dead insects in the light shield in the soiled linen room 1059.
**Effective measures shall be taken to keep flies, rodents, cockroaches, and other vermin out of the establishment and to prevent their breeding or presence on the premises. 15A NCAC 18A .1317 (a).
32. Observed stained chair in 32D. Needs to be cleaned.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
33. Observed stained linen in 13D and 25D. Needs to be cleaned.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
36. Observed interior of microwave peeling in the satellite kitchen in Oriole Place.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
#3 · Walls and ceilings cleanable, clean, good repair −2
Observed water stained ceiling tiles on Orioles Place and Laundry Room in Cardinal Trail and Cardinal Trail. Ensure leaks are not going. Repeat.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
Oct 16, 2018 97.5 / 100 · 3 violations
Inspector comments: No points were deducted for the following:
12. Observed laundry room without handwashing soap. Ensure that soap is located at all handwashing sinks.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
32. Observed dresser missing handle in room 42D. Needs to be repaired.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed water stained ceiling tiles in the housekeeping closet on the Blue Jay wing and the laundry room. Observed wall stain in bathroom in room 42D and wall damage in laundry room. Needs to be repaired.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#9 · Toilet rooms free of storage, hand wash signs posted −0.5
Observed clothing stored in the shower in room 12D. Ensure that clothing is not stored in the shower.
**Toilet rooms shall not be used for storage. See rule .1312 (b).
#33 · Linen changed when soiled. Soiled linen handled properly −1
Observed stained mattress cover on the bed in room 22D.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
Feb 27, 2018 96 / 100 · 3 violations
Inspector comments: No points taken:
16. The local health department shall be immediately notified if the primary water supply is interrupted for more
than four hours. Each institution shall have a plan to obtain a backup water supply in the event that the water supply
is lost for more than four hours. The backup water supply plan shall provide for two liters of water per day per
person for drinking. The backup water supply plan shall include a plan for either relocating residents or providing
an alternative source of water for essential functions such as food preparation, hand washing, bathing, cleaning,
dishwashing, laundry and disposal of bodily waste. The amount of water provided for uses other than drinking may
be reduced if the plan includes alternatives for water use for services such as laundry and dishwashing. If an
assessment determines that tap water is not to be used for drinking, sources shall be prominently labeled or hooded
to restrict use and potable water shall be provided. 15A NCAC 18A .1313(f)
Observed backup water supply plan without details of amount of water that will be delivered.
28. Adequate storage, area clean, items properly stored. 15A NCAC 18A .1318(a) Observed depends stored under the sink in the bathroom less than 8 inches off the floor in room 9 and 23.
30. Medication carts clean, sharp containers affixed, food and utensils handled properly. 15A NCAC 18A .1318(c) Observed medication carts on A hall with some debris in front of the narc box. Observed 2 medication carts in A hall that had bleach wipes and disinfectant spray stored with tissues and single service cups that were in plastic bag.
32. Furniture clean and in good repair. Mattresses clean, dry, and odor free. 15A NCAC 18A .1319(a) Observed 1 chair in B hall, 2 chair in C hall and 1 chair in D hall needing cleaning.
#8 · Facilities conveniently located, clean and in good repair −2
Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed soiled toilet in room 14 and 23. REPEAT
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed soiled showers in room 14 and 9.
#33 · Linen changed when soiled. Soiled linen handled properly −1
Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed soiled linens in rooms 14, 9, 23, and 55.
Carts used for soiled laundry shall be labeled for soiled laundry use only. 15A NCAC 18A .1319 (b). Observed soiled linen cart in hall B and D unlabled.
#35 · Patient contact items in good repair, properly stored, cleaned and disinfected −1
Patient contact items that become contaminated during use shall be cleaned and disinfected after each use. 15A NCAC 18A .1319 (c). Observed hair in rollers and combs in the salon. REPEAT
Oct 2, 2017 97.5 / 100 · 3 violations
Inspector comments: No Points Deducted:
3. Observed one small hole in Housekeeping closet (1119D), needs to be repaired. **Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
26. Observed four drain flies in room 55. Spoke with maintenance about increasing pest control visits if necessary. **
#8 · Facilities conveniently located, clean and in good repair −1
Observed one hopper in utility room on Cardinal Trail in need of cleaning. REPEAT CITATION.
Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Observed water temperature at 117F room 1D, room 46, and room 52. Observed water temperature at 119F in female restroom on Cardinal Trail hallway.
Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
#35 · Patient contact items in good repair, properly stored, cleaned and disinfected −0.5
Observed hair in rollers used in the Beauty Salon. REPEAT CITATION.
Patient contact items that become contaminated during use shall be cleaned and disinfected after each use. 15A NCAC 18A .1319 (c).
Mar 1, 2017 98 / 100 · 2 violations
Inspector comments: #3 - Observed stained and missing ceiling tiles in 1099D laundry room.
#4 - Observed lights out in B and C hall soiled utility rooms. Replace lights to ensure rooms are well-lit.
#19 - Observed build-up around the shoot and water dispenser of ice machine in Blue jay Lane kitchen. Ensure ice machine is washed, rinsed, and sanitized with a food grade sanitizer at the proper concentration.
#28 - Observed toilet paper stored on the floor in the House keeping closet on the Cardinal Trail hall. Observed boxed juice being stored on the floor in the Hummingbird Cafe. Keep patient care items 8 inches above the floor.
#33 - Observed one soiled linen cart unlabeled in the soiled linen room on the Cardinal Trail hallway.
#35 - Observed build-up of hair in the brushes used in the salon. Ensure brushes are cleaned after each resident.
Inspection completed by Savannah Parker with supervision by Tasharra Kenion, REHS
#5 · Ambient air temperature 65 to 85 F, equipment clean −1
Repeat: observed heavy build-up of dust accumulating on vent in 1099D laundry room.
**Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b).
#8 · Facilities conveniently located, clean and in good repair −1
Observed cleaning needed in shower floor in the bathrooms of room 3D. Observed hoppers throughout the facility in need of flushing and clean even if not used. Observed cleaning needed on the bottom of shower chair seat in room 24D. Observed leaking faucet in the Mallard Way laundry room hand sink. Observed brown build-up in kitchen hand sink on the Cardinal Train hallway. **Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). **Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). **Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
Nov 9, 2016 95.5 / 100 · 3 violations
Inspector comments: (NO POINTS DEDUCTED)
#3 Observed water stained ceiling tile present in A wing/laundry and in B wing hallway.
#5 Observed ceiling vent in A wing laundry collecting heavy debris build up
#33 Observed several soiled linen carts not labeled. Label soiled linen carts
#36 Observed several microwaves collecting debris build up in need of cleaning including paper line in A wing kitchenette.
#30 Observed pill crusher collecting debris in C wing. Keep pill crushed clean.
#12 Observed soap not provided in soiled utility closet D wing. Provide soap.
#3 Observed hole in wall of A wing house keeping. Keep walls/ceiling clean and good repair.
#8 · Facilities conveniently located, clean and in good repair −2
Repeat Non Compliance: Observed hand sink items located in splash zone of laundry room B, Beauty salon hand sink. Keep all items out of splash zone
Repeat Non Compliance: Observed shower head with debris build up in room 21D, 28D.
Observed shower curtain ripped in 28D. Keep all bathing equipment clean and in good repair.
Repeat Non Compliance: Observed soiled toilet seats located in rooms: 46, 32D, 28D.
**Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
**Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
#28 · Adequate storage, area clean, items properly stored −0.5
Observed items stored in shower area in spa upfront. Items need to be removed. Observed storage closet outside in need of cleaning in common area.
**Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −2
Repeat Non Compliance: Observed stained, ripped, and or soiled furniture in following areas: A common room, B common room, C common room, and D wing.
Observed kleenex in between cushions in common area in C wing.
Observed knob missing at cabinet in room 46 & 61. Observed PT table ripped along with push chair in same location. Keep all furniture items clean and in good repair.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Mar 8, 2016 94.5 / 100 · 4 violations
Inspector comments: (NO POINTS DEDUCTED)
Ms. Mary Ellison and Tonia Brewer were present during inspection.
#3 Observed water stained ceiling tiles present in laundry room A and B, A hall.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#4 Observed light fixture falling in B hallway. Observed light out in restroom in room 15 of A wing.
**All areas shall have sufficient illumination. Maintain 10 foot candles of light at 30 inches above the floor in all areas other than food service areas. 15A NCAC 18A .1311 (a).
#5 Observed HVAC vent with dust accumulation in laundry room A, living room B unit, A/C vent room #15.
Observed blinds torn in room 15 A wing, with residue build up in same room.
**Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b).
#33 Observed stained/soiled linen present in room 14 A wing.
Observed soiled linen trash cans placed in outside closet with labeling on door. Provide labeling on frontside of actual trash can itself.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
**Soiled linen shall be placed in a covered container or bag at the point of use and stored and handled so as to contain and
**Minimize aerosolization of and exposure to any waste products. 15A NCAC 18A .1319 (b).
#8 · Facilities conveniently located, clean and in good repair −2
Repeat Non Compliance: Observed hand sink items located in splash zone of laundry room B. Keep hand sink splash zones free of storage.
Repeat Non Compliance: Observed loose toilet seat in room 18 B wing. Toilet seat in need of tightening.
Observed underside of toilet chairs soiled in need of cleaning in room 14 and 15 A wing
Observed pink residue collecting on shower head of room 15 A wing.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
**Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Observed paper towels not present at hand sinks in laundry room B & C. Provide paper towels
**Provide liquid soap and disposable towels at all hand washing sinks. 15A NCAC 18A .1312 (d).
#18 · Drinking utensils properly handled −1
Observed care giver state water pitchers were cleaned in kitchenette areas.
**Ensure that all drink water pitcher are washed, rinsed, sanitized properly in the main kitchen.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed stain on pillows in living room B. Improvement seen from last inspection.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, Venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Aug 27, 2015 97.5 / 100 · 3 violations
Inspector comments: 12: Provide paper towels at B Laundry Room sink.36: Clean the drip pan of the ice dispenser in the Soda Shop. Some areas of the residential kitchens will be inspected 4 times a year with the main kitchen. Domestic refrigeration shall NOT be used to house facility provided bulk food. Grab and go style food, residents' personal food, and condiments are approved to be stored in domestic fridges.
#1 · Floors easy to clean, no obstacles, drains where needed −1
Observed: Loose flooring in the 5 and dime. A rug in the restroom of 12D.Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b).Floors in intensive care units, bathrooms, showers, hydrotherapy areas, operating rooms, soiled utility rooms and laundry areas shall be of smooth, non-absorbent materials and so constructed as to be easy to clean. 15A NCAC 18A .1309 (a).
#8 · Facilities conveniently located, clean and in good repair −1
Observed: A blocked hand washing sink in C Laundry and A Soiled Utility. A dirty toilet seat and lid in 20D. A loose toilet seat in 12D.Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).Hand washing sinks shall be accessible to all areas where personnel may be exposed to bodily excretions or secretions. 15A NCAC 18A .1312 (d).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed: Non bathing related items stored in the Spa shower stall. Debris collecting in the cabinet in the Soda Shop.Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).
Feb 26, 2015 97 / 100 · 3 violations
Inspector comments: Mary Ellison, Kerry Alexander, and Tonia Brewer were present during the inspection.#18 - Two ccare givers stated the water pitchers were cleaned at the kitchenette sinks. **Ensure that all drink water pitcher are washed, rinsed, and sanitized properly in the main kitchen.#28 - Observed the exterior storage areas with floors (A, B, and C halls) dirty. **Keep all storage areas clean.#40 - Observed a box of ice cream bars only labeled with the resident's name. **label all food brought by visitors with the resident's name and date.#43 - Observed the refrigerator thermometers were damaged/not working in the Soda Shop and the kitchenette on A hall. **All food storage units must have an accurate thermometer.
#8 · Facilities conveniently located, clean and in good repair −1
Observed sinks and hoppers were not clean in the soiled utiltiy rooms. **Keep all sinks, toilets, hoppers clean and inn good repair.
#27 · Pet areas clean, veterinary records available −1
Observed the bird cage in the Town Square was in need of cleaning. **Keep all pet areas clean. **Provide vet records for all pets.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed a chair in the Theater Room was soiled, and a lamp shade in room 43D was damaged, and the clothing wardrobe was dusty inside (room 43D).**Keep all furniture clean and in good repair.
Jul 23, 2014 100 / 100 · 0 violations
Inspector comments: Mercedes Doss and Tonia Brewer were present during the inspection.#15 - Observed no backflow prevention device on the shower head in room 32D. **Provide backflow preventer on all shower wands. **Cross-connections with sewage lines, non-potable water supplies, or other potential sources of contamination are prohibited. 15A NCAC 18A .1313 (d).#42 - Observed salad was delivered for lunch at 11am and sitting on the counter top. Lunch begins at 12pm and ends at 2pm. **Recommend labeling delivered food with time of service if the food is not refrigerated. **Potentially hazardous foods served shall be either consumed or discarded within two hours of being removed from temperature control. 15A NCAC 18A .1323 (a)GREAT JOB ! !
No violations were recorded for this inspection.
Oct 15, 2013 95.5 / 100 · 5 violations
Inspector comments: .Mercedes Doss was present during the inspection.General Comments:#2 - Observed the carpet on the A wing with stains. **Keep all flooring clean. See rule .1309 (a).#15 - Observed the new ice machine in the Soda Shop is directly drained. Ensure that the equipment has built-in backflow prevention or provide an air-gap for drainage. Observed some shower wands without backfloe prevention devices. **Cross-connections with sewage lines, non-potable water supplies, or other potential sources of contamination are prohibited. Seer rule .1313 (d).#36 - One staff member stated that the water pitchers on the med carts were washed at the kitchenette 2 comp sink. Ensure the all water dispensing pitchers cleaned in the kitchen. **All utensils and food contact surfaces of equipment used in the preparation, service, display, or storage of potentially hazardous foods shall be cleaned and sanitized prior to each use. See rule .1320 (c).
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Observed the paper towel dispenser in the soiled utility hand washing sink on the B/C Wing and the Soda Shop were not working, some areas had dispensers without power. Observed the paper towel dispenser in the A wing soiled utility room was next to the hopper (across the room from the hand washing sink). Move paper towel dispenser to the hand washing area. **Provide liquid soap and disposable towels at all hand washing sinks. See rule .1312 (d).
#27 · Pet areas clean, veterinary records available −1
Observed floor(carpet) around the litter box with pet stains and litter, and the bird cage in the court yard needed cleaning. **Animal pens, litter boxes, bird cages and other areas on the premises shall be cleaned to minimize accumulation of animal wastes, pet dander and allergens. See rule .1317 (e).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed a box of snack were stored on a cart less than 8 inches of the floor in the Soda Shop, and bags of candy were stored on the floor in the Five an d Dime storage closet. The bags of candy were properly stored during the inspection. **All patient care or consumable items shall be stored at least 8 inches above the floor. See rule .1318 (a).
#34 · Laundry area and equipment clean, linen disinfected, clean laundry stored and handled separately −1
Observed a bag of bed linen was stored on the floor in the B wing laundry room closet. **Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. See rule .1319 (b).
#43 · Food storage units with thermometers, maintain temperatures −0.5
(Repeat Non-compliance) Observed no thermometer in the Soda Shop refrigerator. **All refrigerators shall maintain a temperature of 45 F or below. See rule .1323 (b).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CUTHBERTSON VILLAGE” or State ID 2060400014). Inspection type (routine vs. follow-up) is not published in the county's data.