99/ 100
PARKER TERRACE
2125 COLE DR, Charlotte, NC 28215
Rest/Nursing Homes · NC permit/State ID 2060400094
Latest result99 / 100
Last inspectedJul 9, 2026
Inspections on record26
On record sinceAug 21, 2013
Score history
Aug 21, 2013Higher is betterJul 9, 2026
Inspections & violations
Jul 9, 2026 99 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair −1
Observed wall peeling in bedroom 217. Observed water stained ceiling tile outside of dining room on 3rd floor.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair
Observed toilet riser starting to rust in room 232. GENERAL COMMENT
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
#16 · Hot water between 105°F and 116°F
Observed hot water hit 99F in the restroom on 2nd floor during the inspection.
**.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
Feb 5, 2026 99 / 100 · 2 violations
#2 · Walls and ceilings clean, good repair −1
Observed water stained ceiling time on the 2nd floor. Observed baseboard missing in the storage room on the 2nd floor.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair
Observed one rusted toilet chair in room 332.
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
Aug 7, 2025 98 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair −2
Observed touch up paint needed near the handrail in the bathroom in room 214. Observed water stained ceiling tile in the storage closet inn room 338. Observed ceiling tile missing due to leak in activity room on 3rd floor.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair
Observed surface of toilet chair not easily cleanable in room 240. Observed toilet chair rusted in rooms 227 and 232.
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
Observed dresser knob missing in room 306.
**.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair.
Jan 8, 2025 98 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair −2
Observed baseboard missing in storage closet (C268). Observed water staining ceiling tiles in activity room on the 3rd floor. REPEAT
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#12 · Bathing facilities properly equipped, equipment cleaned and disinfected
Observed shower chair in need of cleaning in room C232.
**.1312 (f) Bathing equipment that has contact with a resident's skin and is used by more than one resident shall be kept clean and shall be disinfected between resident uses. Equipment located within a bathing facility that uses a pump to move water shall be kept clean in accordance with the manufacturer's instructions.
#38 · Food service equipment and utensils clean, good repair
Observed interior of refrigerator in need of cleaning in room C232.
**.1320 (a) All food service equipment and utensils shall be kept clean and in good repair.
Jul 18, 2024 97.5 / 100 · 4 violations
#2 · Walls and ceilings clean, good repair
Observed water stained ceiling tile in the laundry room on the 2nd floor. Only stained ceiling tile observed during the inspection.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#5 · Ventilation equipment clean, good repair
Observed vent cover with minor build up in the storage closet. Cleaned during the inspection.
**.1311 (b) Ventilation equipment shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair −1
Observed rusted toilet chair in rooms C218 and C222. Needs to be replaced.
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
#16 · Hot water between 105°F and 116°F −1.5
Observed hot water range from 121-130F during the inspection.
**.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
Feb 8, 2024 98 / 100 · 2 violations
#2 · Walls and ceilings clean, good repair −2
Observed water stained ceiling tiles in activity room, trash room and living room. Ensure that leak is not ongoing.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair
Observed rusted toilet chair in room 218. Needs to be replaced. Only toilet chair throughout that was rusted.
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
Oct 26, 2023 97.5 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair −1
Observed water stained ceiling tile in room C211. Observed water stained ceiling tile in the bathroom in room C233. Observed baseboard missing in the storage closet and housekeeping closet on 3rd floor.
**.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.
#7 · Facilities provided, accessible, clean, good repair −1
Observed worn toilet in room C220. Toilet seat was changed during the inspection. Observed slow drain at hand washing sink in room C233.
**.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
Observed dresser missing knobs in room C226. Observed stained pillow in room C233.
**.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair.
May 22, 2023 96 / 100 · 7 violations
#2 · Walls and ceilings clean, good repair −1
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed several water stained ceilings throughout building.
#5 · Ventilation equipment clean, good repair
.1311 (b) Ventilation equipment shall be kept clean and in good repair. Observed dust/debris build-up in PTAC units.,
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed rusted toilet chair in storage room and room C218. Soiled shower curtain in room C218.
#9 · Bedpans, urinals, bedside commodes and emesis basins properly cleaned and disinfected
.1312 (c) When disposable bedpans, emesis basins, and urinals are reused, they shall be labeled so that they are associated with an individual resident. Observed several unlabeled urinal. New Rule-urinals must be labeled
#10 · Handwashing facilities properly located and equipped −1.5
.1312 (d) Handwashing facilities shall be located in an institution in accordance with 10A NCAC 13B .5411, 10A NCAC 13D .3201, 10A NCAC 13F .0305, .1304, and 10A NCAC 13K .1109, .1204, as applicable. Institutions that do not have a handwashing facility located in all areas required by this Paragraph shall not be required to install handwashing facilities if the institution has an approved hand hygiene program. Observed no hand sanitizer in small laundry room where CNA’s do the laundry.
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices. Observed no soap in room C327 and no paper towels in room C325.
#23 · Solid waste containers properly constructed, covered where required; good repair −0.5
.1316 (a) All solid wastes containing food scraps or other putrescible materials shall be kept in leak-proof, non-absorbent containers which shall be kept covered with tight-fitting lids when not in use. Observed broken glass and food waste on platform to compactor.
#51 · Proper use of restriction, exclusion, and reporting
.1324 (c) Institution employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. New Rule- need employee health policy for all staff (same one used for kitchen staff)
Nov 10, 2022 95 / 100 · 5 violations
Inspector comments: Effective measures shall be taken to keep flies, rodents, cockroaches, and other vermin out of the establishment and to prevent their breeding or presence on the premises. 15A NCAC 18A .1317 (a).Observed insects in room C329 on ceiling. control pests present on premises.
Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).Observed pillow case with staining in room C329
Medication carts shall be cleaned when visibly soiled. 15A NCAC 18A .1318 (c). Observed pill crusher in need of cleaning.
Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).Observed chair being stored in linen closet on 2nd floor. Only use this area for linens. Observed garbage bags and paper towels being stored inside protected linen cart. only store linens in these carts.
Toilet rooms shall not be used for storage. See rule .1312 (b). Observed clothes and ironing board being stored in spa room.
Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d). Observed no hand towels or soap at hand washing sink in salon. Keep stocked.
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed ceiling tiles with water damage and stains in living rooms on 2nd and 3rd floor, and basement. 2nd floor living room also had missing ceiling tiles. Observed splatter on walls in storage room on the 2nd floor.
#6 · No evidence of microbial growth −1.5
Moisture shall be controlled such that there is no evidence of microbial growth on interior surfaces and objects. 15A NCAC 18A .1311 (d). Observed microbial growth accumulating on heating units at the end of the hallway near patio areas on 2nd and 3rd floor.
#8 · Facilities conveniently located, clean and in good repair −1
Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed loose toilet seat with soiling building up underneath in room C327. Observed toilet seating in room C329 with soiling building up underneath. Observed toilet seating in room C240 in poor repair on underside.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).Observed shower in room C240 with build up and in need of cleaning.
Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b) Observed sink slow draining and in need of service in room C323.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed stain on pillow in room C329. Observed rip on back of chair in 3rd floor activity room. Observed refrigerator in room C329 leaking water underneath unit. Observed curtain with water staining in 3rd floor living room. Observed staining on chair arm and chair cushion in 2nd floor living room.
#43 · Food storage units with thermometers, maintain temperatures −0.5
All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b). Observed refrigerators in rooms C329 and C240 missing thermometers.
May 13, 2022 98.5 / 100 · 2 violations
Inspector comments: No points were deducted for the following:
1. Observed flooring missing near the cabinet in the dining room.
**Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b).
2. Observed floor in need of cleaning by the toilet in room C218. Observed floor sticky in the laundry room on the 3rd floor.
**Keep all flooring clean. 15A NCAC 18A .1309 (a).
39. Observed melon beyond 7 day period and beans with mold in room 227. Discarded.
**All food and food supplies provided by an institution shall be from sources that comply with 15A NCAC 18A. 2600.
**All food and food supplies shall be clean, free from spoilage, free from adulteration and misbranding, and safe for human consumption. 15A NCAC 18A .1321 (a).
#8 · Facilities conveniently located, clean and in good repair −1
Observed toilet seat loose in room 320. Observed toilet seat worn with interior exposed in room 206. Observed commode in need of cleaning in the closet in room 218.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#43 · Food storage units with thermometers, maintain temperatures −0.5
Observed no thermometer in the refrigerators in rooms 227 and 333.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
Oct 8, 2021 98 / 100 · 2 violations
Inspector comments: Inspection led by Dora Sanders
#5 · Ambient air temperature 65 to 85 F, equipment clean −1
Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b). Observed leak in the AC ventilation system in third floor laundry facility. REHS advised PIC to put a maintenance order in place to repair leak in AC system.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed damage to the couch from scratches and tears in shared lounge area on the second floor. REHS advised PIC to cover scratched area with vinyl tape or a material in which the scratches will be covered and easily cleanable.
Apr 28, 2021 96.5 / 100 · 3 violations
Inspector comments: #36 - Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c). Observed refrigerator in room C216 with standing water and microbial growth. 0 points.
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed damaged and scuffed walls in room C338 and basement linen/trash area. Observed missing ceiling tiles in basement linen/trash area. Repeat violation but did not increase points due to improvement from last inspection.
#8 · Facilities conveniently located, clean and in good repair −1
Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b) Observed damaged vanity in restroom of room C338.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed bathtub in bathroom that needs to be cleaned.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d). Observed facility bathroom area without hand soap. Observed beauty salon during operating hours without hand soap and disposal towels. Maintain hand soap and disposal towels at all hand sinks.
Dec 3, 2020 97.5 / 100 · 2 violations
Inspector comments: No points were deducted for the following:
8. Observed toilet in need of cleaning in room 209. Room is currently unoccupied.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall damage in the bathroom in room 232.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#24 · Vermine excluded −1.5
Observed dead insects in room 209. Observed live insects in room 315.
**Effective measures shall be taken to keep flies, rodents, cockroaches, and other vermin out of the establishment and to prevent their breeding or presence on the premises. 15A NCAC 18A .1317 (a). .
Nov 15, 2019 96 / 100 · 3 violations
Inspector comments: No points were taken for the following:
13. Observed hot water reach 120F in several rooms during inspection. Maintenance was on hand and had temperatures reduced.
**Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
#3 · Walls and ceilings cleanable, clean, good repair −2
Observed wall damage from wheel chairs in rooms 338. Needs to be repaired. Observed water stained ceiling tile in 3rd
floor laundry room. Ensure that there's no ongoing leak. REPEAT
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed mattress staining in room 315. Needs to be cleaned. Improvement from previous inspection.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed black build up inside of the ice machine in the kitchen on the 2nd floor. Needs to be cleaned. Observed spill under the sink in the kitchen on the 3rd floor. Observed cabinet beneath the sink in the kitchen on the 2nd floor in need of cleaning. Observed interior of refrigerator in room 315 and freezer in the kitchen on 3rd floor in need of cleaning.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Apr 26, 2019 97 / 100 · 3 violations
Inspector comments: No demerits were issued for the following:
33. Observed personal blanket from home torn in room 311. Observed stained linen in 338 and 336. Observed stained pillow in 216.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
43. Observed refrigerator missing thermometer in room 336. Since previous inspection, refrigerators have been removed from the majority of the rooms.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall damage from wheel chairs in rooms 338 and 212. Needs to be repaired. Observed water stained ceiling tile in 3rd floor laundry room. Ensure that there's no ongoing leak.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#8 · Facilities conveniently located, clean and in good repair −1
Observed toilet seat loose in room 311, toilet seat peeling in room 316 and soiled and rusted toilet chair in room 338.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
Observed hole in the sink in room 336. Needs to be repaired.
**Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed stained furniture cushion in living room and activity room on 3rd floor. Observed debris under cushions in common areas during inspection.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Oct 16, 2018 97.5 / 100 · 3 violations
Inspector comments: No points were deducted for the following:
12. Observed no paper towels at utility room, laundry room and med room on the 2nd floor. Needs to be provided at all handwashing sinks.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed water stained ceiling tiles in 3rd floor living room, 3rd floor laundry room and 2nd floor common area. Ensure that leaks are not ongoing and replace tiles.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed spill in refrigerator in room C14. Needs to be cleaned.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
#43 · Food storage units with thermometers, maintain temperatures −0.5
Observed no operating thermometer in rooms C314 or C332. Please ensure that a working thermometer is present in refrigerators.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
Jan 3, 2018 97 / 100 · 3 violations
Inspector comments: NOTE: Ensure that housekeeping staff are checking for any personal care items stored on the floor in resident's room.
**All patient care or consumable items shall be stored at least 8 inches above the floor. See rule .1318 (a).
Inspection was conducted today in the presence of Joe, Bill and John.
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall rust in bathroom in room C318. Observed water stained ceiling tiles in linen closet and storage closet above can wash area. Ensure leak is not ongoing currently and replace ceiling tiles.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#8 · Facilities conveniently located, clean and in good repair −1
Observed loose toilet seat in room C311 and in public restroom on second floor. Needs to be tightened. Observed shower curtain with minor build up in room C311.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
**Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).q
#43 · Food storage units with thermometers, maintain temperatures −1
Observed resident's refrigerator in room C232 without thermometer. Ensure that even refrigerators provided by families, have a working thermometer inside, preferably in the warmest part such as the front.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
Jul 5, 2017 95 / 100 · 6 violations
Inspector comments: 2. Observed heavy stains on the floor in storage area in second floor. **Keep all flooring clean. 15A NCAC 18A .1309 (a).
5. Observed air conditioning vents in the common areas in need of cleaning. Observed air conditioning unit in kitchen area in second floor being repaired and draining into sink, ensure that no contamination is produced while cleaning and draining. **Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b).
13. Observed water in room 306 reaching 119F. Monitor water temperature in all rooms. **Maintain the hot water at all resident accessible hand washing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
34. Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).
Observed clean laundry stored on the floor in a storage closet in the second floor.
***Inspection was conducted by Maria Adame with supervision by Tasharra Kenion.
#8 · Facilities conveniently located, clean and in good repair −1
Observed buildup on shower heads in 327 and 240.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
Observed hand washing sink clogged in room 306.
Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
#19 · Ice protected, dispensed, equipment clean in good repair −1
Observed ice machine in the second floor kitchen area with heavy mold like buildup.
Ice machines, buckets, other containers, and scoops shall be cleaned on a regular schedule such that they are kept free of scum, rust, mold or other contamination. 15A NCAC 18A .1314 (b).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed single service cups at hydrating station not protected from contamination. Ensure cups are stored in a suitable manner to prevent contamination.
Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).
#33 · Linen changed when soiled. Soiled linen handled properly −1
Observed soiled linen uncovered and overs tacked in the soiled utility room in the second floor.
Soiled linen shall be placed in a covered container or bag at the point of use and stored and handled so as to contain and minimize aerosolization of and exposure to any waste products. 15A NCAC 18A .1319 (b).
Observed stains on flat sheets in rooms 327 and 316. Ensure that linen is being cleaned regularly.
Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed refrigerator in room 316 in need of cleaning, food stains were visible throughout the unit. Observed clean utensils stored directly under soap dispenser in kitchenette area in the second floor.
All kitchenware and food contact surfaces of equipment, exclusive or cooking surfaces of equipment, used in preparation or serving of food or drink, and all food storage utensils, shall be cleaned after each use. 15A NCAC 18A .1320 (c).
#43 · Food storage units with thermometers, maintain temperatures −0.5
Observed resident refrigerators without thermometers throughout the facility. Ensure all refrigerators have a visible thermometer.
All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
The refrigerator in room 327 holding above 45F. Ensure that refrigerators are held at a temperature of 45F and below.
All refrigerators shall maintain a temperature of 45°F or below. 15A NCAC 18A .1323 (b).
Jan 25, 2017 97.5 / 100 · 3 violations
Inspector comments: Marvin Clinkscales and Bill Harris were present during the inspection.
NO POINTS DEDUCTION FOR THE FOLLOWING:
18. Observed single service cups were not protected in the main hallway near the 2nd floor dining room. **All multi-use drinking water utensils shall be cleaned and sanitized between users. 15A NCAC 18A .1314 (a).
30. Observed over stacked drinking cups on a med cart on the 2nd. **Food and utensils used on medication carts shall be handled in a sanitary manner. 15A NCAC 18A .1318 (c).
36. Observed plates and bowl were uncovered in the dining room near the steam table. **Cover or invert clean dishware.
43. Observed the thermometer in the med room (2nd floor) was stored inside the freezer. **All refrigerators shall maintain a temperature of 45°F or below. 15A NCAC 18A .1323 (b).
#8 · Facilities conveniently located, clean and in good repair −1
Observed loose toilet seat and the sink was dirty in the 2nd floor hallway restroom. **Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
**Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
Observed a shower mat with black residue in room 314.
**Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed the living room(3rd floor) chair arms needed cleaning, exterior windows with webs and debris, the phone receiver with residue.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#43 · Food storage units with thermometers, maintain temperatures −0.5
Observed the med refrigerator at 53F on the 3rd floor.
**All refrigerators shall maintain a temperature of 45°F or below. 15A NCAC 18A .1323 (b).
May 4, 2016 97 / 100 · 2 violations
Inspector comments: (NO POINTS DEDUCTED)
13. Observed hot water registering below 100F in following rooms: 325, 212, and 214. Water shall be provided at minimum of 100F and not exceed 116F.
24. Observed 2 dead insects present in housekeeping ceiling light cover.
3. Observed 1 stained ceiling tile in housekeeping closet 3rd floor. Keep all floors, walls, ceilings clean and in good repair.
36. Observed shelving under stove collecting residue in need of cleaning in 2nd floor kitchen area.
27. Observed Brandy the Pony Rabies vaccine had expired 5 days ago. Keep all records up to date.
Ms. Mary Ellison was present during inspection.
#21 · Solid waste stored properly, areas clean, facilities for cleaning −2
Observed drain plug not present at outside dumpster. Evidence of spillage collecting around base.
All solid wastes containing food scraps or other decomposable materials shall, prior to disposal, be kept in leak-proof, non-absorbent containers, which shall be kept covered with tight fitting lids when filled or stored, or not in continual use. 15A NCAC 18A .1316 (a).
#28 · Adequate storage, area clean, items properly stored −1
Repeat Non Compliance: Observed clean linen and cloths stored below 8" in clean linen closets.
Observed set of pull ups stored on floor in room 311.
**All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
Sep 2, 2015 95 / 100 · 6 violations
Inspector comments: 1: Clean flooring in Activity Storage closets. Pour water into floor drain in Activity storage area mechanical room to eliminate drain odor.4: Light bulb not working over the shower in 237. Replace.12: Relocate paper towels to soap side in 2nd floor kitchen. Provide hot water at 2nd floor hall restroom sink. (hot water seamed to be turned off at this sink).21: Keep dumpster door closed.32: Clean stains on sofa, beneath cushions in 2nd floor TV room. Replace/clean stained blanket in room 333.
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed: Water stained ceiling tiles in 2nd floor living room, 2nd floor hall near patio, and 3rd floor dining room. Minor wall damage/chipping paint in the 3rd floor dining room.Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#8 · Facilities conveniently located, clean and in good repair −1
Observed: A loose toilet seat in 237 and in the 2nd floor hall restroom. The toilet seat dirty in 333.Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#10 · Bedpans, urinals, bedside commodes and emises basins properly cleaned and disinfected −0.5
Observed.: A urinal not emptied and clean in 333.All bedpans/urinals/emesis basins shall be cleaned after each use. 15A NCAC 18A .1312 (c).
#19 · Ice protected, dispensed, equipment clean in good repair −1
Observed.: The ice machine on the 2nd floor collecting residue inside of the unit.Ice machines, buckets, other containers, and scoops shall be cleaned on a regular schedule such that they are kept free of scum, rust, mold or other contamination. 15A NCAC 18A .1314 (b).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed: Patient care items within 8" of the floor in a closet on 2nd floor.All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed: Laminate damage to cabinet doors and counter tops in the 2nd floor kitchen. The 3rd floor serving station interior dirty. Cabinets dirty in the 3rd floor kitchen. The microwave and cabinet dirty in 333.Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Apr 27, 2015 95.5 / 100 · 5 violations
Inspector comments: 4) Observed a wall restroom light fixture damaged. 8) Observed a loose toilet seat in a 2nd floor hallway restroom. Observed shower head in room 214 with residue. Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).11) Observed nourishment room hand washing sinks with dishes stored in the sinks. Except for the stipulations stated in rule .1312 (d), handwashing sinks shall only be used for handwashing. 15A NCAC 18A .1312 (d).16) Backup water supply plan does not address how the facility will handle water needed for food preparation and how cleaning products will be prepared if water is not available. Observed no backup water supply plan. Provide a written plan that meets all parts of 15A NCAC 18A .1313 (f). 21) Observed the dumpster door left open. All solid wastes containing food scraps or other decomposable materials shall, prior to disposal, be kept in leak-proof, non-absorbent containers, which shall be kept covered with tight fitting lids when filled or stored, or not in continual use. 15A NCAC 18A .1316 (a).30) Observed drinking cups exposed to contamination in the 2nd floor medication room. Food and utensils used on medication carts shall be handled in a sanitary manner. 15A NCAC 18A .1318 (c).42) Observed apples stored accessible to residents, unclear if apples needed to be washed by residents. Either wash the apples and wrap in plastic or install sign advising residents they need to wash the apples before consumption.All food while being stored, prepared, transported, displayed, and served, shall be protected from contamination. 15A NCAC 18A .1323 (a).34) Observed one clothes washing machine starting to collect residue. Laundry areas and equipment shall be kept clean. 15A NCAC 18A .1319 (b) and .1312 (a).
#2 · Floors clean, carpet clean, dry, odor free −1
Observed closet floors throughout collecting dust and debris.Keep all flooring clean. 15A NCAC 18A .1309 (a).
#5 · Ambient air temperature 65 to 85 F, equipment clean −1
Observed HVAC units throughout the facility collecting residue. Observed some fans collecting dust.Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed the 2nd floor kitchen cabinets damaged and in need of cleaning. Observed chemicals stored above food service equipment in the 3rd floor kitchen. Observed patient contact items stored on the floor in a medication room. Observed toilet paper stored under resident sinks. Observed clean linen stored within 8 inches of the floor in storage closets. Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a). All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
#33 · Linen changed when soiled. Soiled linen handled properly −1
Observed soiled towels left out in the dining room. Soiled linen shall be placed in a covered container or bag at the point of use and stored and handled so as to contain and minimize aerosolization of and exposure to any waste products. 15A NCAC 18A .1319 (b).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed refrigerator gaskets in need of cleaning throughout the facility. Observed the 3rd floor medication room refrigerator in need of cleaning. Observed the 2nd and 3rd floor ovens in need of cleaning. Observed the 2nd floor oven with a damaged gasket. Observed a refrigerator in room 238 collecting residue. Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c). Observed an ice scoop stored on top of a non-cleanable basket. Obtain an approved ice scoop holder. All utensils and food contact surfaces of equipment used in the preparation, service, display, or storage of potentially hazardous foods shall be cleaned and sanitized prior to each use. 15A NCAC 18A .1320 (c).
Dec 30, 2014 97 / 100 · 3 violations
Inspector comments: Tonia Brewer, Kerry Alexander, and Mary Ellison were present during the inspection.#3 - Observed the ceiling was water damaged inthe women's staff restroom in the basement. **Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.#4 - Observed the light was not working in the 3rd floor clean linen room. **All areas shall have sufficient illumination. Maintain 10 foot candles of light at 30 inches above the floor in all areas other than food service areas. 15A NCAC 18A .1311 (a).#42 - Observed plates of food were stored inside the microwave in the 3rd floor kitchenette microwave, and in the 2nd floor kitchenette oven. All food items were within the 2hr service window. **All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above except during necessary periods of preparation and serving. 15A NCAC 18A .1323 (a).
#19 · Ice protected, dispensed, equipment clean in good repair −1
Observed black residue in the ice machine in the 2nd floor kitchenette.**Ice machines, buckets, other containers, and scoops shall be cleaned on a regular schedule such that they are kept free of scum, rust, mold or other contamination. 15A NCAC 18A .1314 (b).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed a chair was stained in room C338, and the living room couch support was broken (REPEAT). **All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#33 · Linen changed when soiled. Soiled linen handled properly −1
Observed un-bagged soiled linen was stored on a table in the soiled linen collection room, and a container of soiled linen without a lid or label.**Soiled linen shall be placed in a covered container or bag at the point of use and stored and handled so as to contain and minimize aerosolization of and exposure to any waste products. 15A NCAC 18A .1319 (b).
Apr 3, 2014 97.5 / 100 · 3 violations
Inspector comments: Mercedes Doss, Kerry Alexander, Randy Cook and Tonia Brewer were present during the inspection.#2 - Observed the floor under the bed with accumulated dust in room C310. **Keep all flooring clean. 15A NCAC 18A .1309 (a).#11 - Observed used utensil and food debris inside of hand washing sink inthe 2nd floor satallite kitchen. **Except for the stipulations stated in rule .1312 (d), handwashing sinks shall only be used for handwashing. 15A NCAC 18A .1312 (d). #15 - Observed the condensation tube/pipe extended into floor drain int he 2nd floor satellite kitchen. **Do not allow condensation tube to extend into floor drain. **Cross-connections with sewage lines, non-potable water supplies, or other potential sources of contamination are prohibited. 15A NCAC 18A .1313 (d).#43 - Observed the refrigerator thermometer was broken in room C338. **All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).GREAT IMPROVEMENT!
#1 · Floors easy to clean, no obstacles, drains where needed −1
Observed the floor tiles were lifting in the basement womens restroom, and some floor tiles on the basement hall were damaged. Observed a great improvement; continue repairs.**Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b).**Floors shall be free of obstacles to cleaning. 15A NCAC 18A .1309 (a).
#8 · Facilities conveniently located, clean and in good repair −1
Observed the shower curtains with pink residue in room C232, C338 and C310.**Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed two pillows and a wreath were stored under the sink in the 3rd floor lounge, and the laminate edge was damaged/missing in the 3rd med room.**Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).
Feb 26, 2014 87 / 100 · 7 violations
Inspector comments: Mercedes Doss was present during the inspection and accepted the report. #8 - Observed an elevated toilet seat in room C338 was not clean, and the toilet in room C222 was not clean. **Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). #17 - Observed the ater fountain mouth spout with pink residiue on the 3rd floor. **Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).#28 - Observed the items stored in the 2nd floor laundry room were unorganized and the floor was not clean, a resident's personal baking supplies were air-drying in the maintainence closet on linen towels, and the laminate counter was damaged in the satallite kitchen. **Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).#36 - Observed the microwave in the sattalite kitchen and C315 were not clean and the refrigerator with sticky residue on room C209. **Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).#42 - Observed scrammble eggs onthe hot holding unit was at 118F-131F. All breaskfast items were within the 2hr service time. **Potentially hazardous foods served shall be either consumed or discarded within two hours of being removed from temperature control. 15A NCAC 18A .1323 (a)**All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above except during necessary periods of preparation and serving. 15A NCAC 18A .1323 (a).Observed a bowl of apples were uncovered in the dining room. **Individually wrap all fruit once they are washed.#43 - Observed some facility supplied refrigerators did not have thermometers, and the thermometer in the satallite kitchen was not working. **All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
#1 · Floors easy to clean, no obstacles, drains where needed −1
Observed the floor was in disrepair in the men and women restrooms in the basement, and part of the baseboard was missing in the satalite kitchen on the 2nd floor.**Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b).**Floors in intensive care units, bathrooms, showers, hydrotherapy areas, operating rooms, soiled utility rooms and laundry areas shall be of smooth, non-absorbent materials and so constructed as to be easy to clean. 15A NCAC 18A .1309 (a).
#3 · Walls and ceilings cleanable, clean, good repair −2
Repeat Non-complaince: Observed the ceiling throughout the facility with leaks and water damaged tiles (including the basement restrooms).Observed the service hall in the basement were severely in need in repair with water damage/missing tiles, and metal hanging from the ceiling.Observed the walls were damaged in the basement restrooms.**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#6 · No evidence of microbial growth −1.5
Observed mold growth on the ceiling in the 2nd floor dining room, the ceilings in the basement service hall and mens restroom, anf the clean linen storage room (basement).**Moisture shall be controlled such that there is no evidence of microbial growth on interior surfaces and objects. 15A NCAC 18A .1311 (d).
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Repeat Non-compliance: Observed no soap at the hand washing sink in the men's restroom (basement). **Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
#20 · Wastewater disposed of properly −2
Observed water was leaking and running into the storm drain near the dumpster area. Staff stated that there was a sewage backup and the water leaking into the storm drain was waste water.**All wastewater shall be disposed of in accordance with 15A NCAC 18A .1900 or 15A NCAC 02H .0200
#21 · Solid waste stored properly, areas clean, facilities for cleaning −4
Repeat Non-Compliance: Observed the dumpster/compactor area with litter and food debris.. .. **All solid wastes containing food scraps or other decomposable materials shall, prior to disposal, be kept in leak-proof, non-absorbent containers, which shall be kept covered with tight fitting lids when filled or stored, or not in continual use. 15A NCAC 18A .1316 (a).**Solid waste containers, rooms, or designated areas shall be kept clean. 15A NCAC 18A .1316 (c).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Repeat Non-complaince: Observed the couch in the living room (2nd floor), and the couches/chairs with debris in the 2nd floor TV room.**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Aug 21, 2013 93.5 / 100 · 5 violations
Inspector comments: .. It.. l.Ellen Goodman was present during the inspection.General Comments:#12 - Observed no soap and paper towels were supplied at the dining room hand washing sink. **Provide liquid soap and disposable towels at all handwashing sinks. See rule .1312 (d).#13 - Observed the hot water temperature in the resident rooms was between 118.6 and 119.5F. **Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100 F to 116 F. See rule .1312 (e).#34 - Observed a clean blanket was stored on the closet floor in room 226. **Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. See rule .1319 (b).#32 - Observed the couch in the living room was damaged, and the night stand in room 325 had surface damaged surface(splintering wood). **All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. See rule .1319 (a).#43 - Observed the refrigerator was missing a thermometer in room 226. **All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. See rule .1323 (b).
#3 · Walls and ceilings cleanable, clean, good repair −2
Observed ceiling leaks throughout the facility (3rd floor hallway, room 314 restroom, basement hallway, 2nd floor hallway, outside dining room, and room 211.**Keep all walls and ceilings clean and in good repair. See rule .1310.
#8 · Facilities conveniently located, clean and in good repair −1
Observed the toilet seat with dried urine in the 3rd floor hall restroom, the toilet was running in room 211. **Keep all toilet equipment clean and in good repair. See rule .1312 (b). Observed the sink draining slowly in room 211. **Keep all hand washing facilities clean and in good repair. See rule .1312 (b)Observed the shower curtain with mildew. **Keep all bathing equipment clean and in good repair. See rule .1312 (a) and (f).
#21 · Solid waste stored properly, areas clean, facilities for cleaning −2
(REPEAT) Observed the dumpster area piled with debris, trash, food containers and flies were present. **Solid waste containers, rooms, or designated areas shall be kept clean. See rule .1316 (c).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed boxes of total nutrition feeding supplies were stored on the floor in the 3rd floor med room.Observed resident items were stored under the bathroom sinks. **Do not store clean items under exposed drainage pipes. Provide sealed containers or bags to protect stored items.**Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. See rule .1318 (a)
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed the ovens in the 2nd and 3rd floor kitchenettes with food debris, the refrigerator needed defrosting in room 226, the microwave in room 314 with food debris, and the popcorn cart with rust.**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PARKER TERRACE” or State ID 2060400094). Inspection type (routine vs. follow-up) is not published in the county's data.