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CADENCE HUNTERSVILLE

Name: Cadence Huntersville
Address: 250 Commerce Center Dr, Huntersville, NC, 28078, US

250 COMMERCE CENTER DR, Huntersville, NC 28078

Rest/Nursing Homes · NC permit/State ID 2060400160

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Latest result97 / 100

Last inspectedMay 29, 2026

Inspections on record13

On record sinceNov 5, 2019

Score history

Nov 5, 2019Higher is betterMay 29, 2026

Inspections & violations

May 29, 2026 97 / 100 · 2 violations

#10 · Handwashing facilities properly located and equipped −3

REPEAT .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed no paper towels available for proper hand washing at the sink in memory care C-9, C-2, C-5. Some other rooms visited were fully supplied. Ensure to provide all handwashing supplies at all hand sinks at anytime for staff and/or residents for hand hygiene.

#38 · Food service equipment and utensils clean, good repair

General Comment: .1320 (a) All food service equipment and utensils shall be kept clean and in good repair.- Observed soiled or rusted microwave need cleaning or replacing in memory care dining room. Keep all equipment clean and in good repair. -0 pts-

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Oct 17, 2025 98 / 100 · 3 violations

#7 · Facilities provided, accessible, clean, good repair

General Comment: .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed water damage on cabinet/counter at hand sink in memory care dinning room. Repair needed. Keep in good repair.

#10 · Handwashing facilities properly located and equipped −1.5

REPEAT .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed majority, no paper towels available at handwashing sink in bathroom throughout AL and memory care. Observed no soap and paper towels at laundry room hand sink in memory care. All hand washing sinks shall be provided soap and paper towels/hand drying devices at all time. Please ensure to refill hand washing supplies as they run low or out. Points remain the same at this time. Maintenance director had all the supplies ready to be distributed in each apartments, and the facility shall keep all hand sinks supplied for hands hygiene.

#43 · Food brought into the institution by employees or visitors of patients or residents properly stored, labeled and dated −0.5

REPEAT .1321 (b) Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply as described in rule .1321 (a). Such food shall be labeled with the name of the resident or employee that the food belongs to and the date the food was brought into the institution. Labeling as required by this Rule shall not be required for food items stored in employee-designated or individual residents' refrigerators or rooms.- Observed resident and staff container of foods in refrigerator first and second floor AL with no labeling. Ensure to label both name/initial and date that items brought in. TCS food can only be stored up to seven days. Ensure to keep staff and residents food separate and no cross contamination at anytime.

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Jun 23, 2025 98 / 100 · 4 violations

Inspector comments: NOTE: - Maintenance: Jeff Keefe and Environmental Health Director: Chrystal Swinger present during inspection.

#2 · Walls and ceilings clean, good repair

General comment: .1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.- Observed water stained on ceiling and wall in bathroom above shower A1. Repair needed.

#10 · Handwashing facilities properly located and equipped −1.5

REPEAT .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed no paper towels available at handwashing sink in bathroom A1, B5, D2, C2, and dinning room in memory care. Observed no soap available at the dispenser in bathroom C7, and dining room in memory care. All hand washing sinks shall be provided soap and paper towels/hand drying devices at all time. Please ensure to refill hand washing supplies as they run low or out. Points remain the same due to improvement.

#23 · Solid waste containers properly constructed, covered where required; good repair −0.5

REPEAT .1316 (a) All solid wastes containing food scraps or other putrescible materials shall be kept in leak-proof, non-absorbent containers which shall be kept covered with tight-fitting lids when not in use.- Observed one dumpster missing a drain plug. Obtain a dumpster drain plug and put in placed to prevent pest/rodents.

#43 · Food brought into the institution by employees or visitors of patients or residents properly stored, labeled and dated

General Comment: .1321 (b) Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply as described in rule .1321 (a). Such food shall be labeled with the name of the resident or employee that the food belongs to and the date the food was brought into the institution. Labeling as required by this Rule shall not be required for food items stored in employee-designated or individual residents' refrigerators or rooms.- Observed resident containers of salad in refrigerator second floor AL with initial. Ensure to label both name/initial and date that items brought in.

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Dec 11, 2024 94 / 100 · 5 violations

Inspector comments: NOTE: No point deduction: - During walkthrough, observed a medication cart left unlocked on second floor, no staff around. Ensure to keep the cart lock at all time when not attending - Observed a bag of soiled clothing inside hand sink in memory care laundry room, maintenance tools inside hand sink in AL laundry room. Ensure to keep all hand sinks clear at all times for hand washing purposes. - Maintenance: Jeff Keene present during inspection walkthrough - Report reviewed with maintenance and Admin: Keisha Ellis

#1 · Floors and carpets cleanable, clean, good repair; carpet odor free −1

REPEAT 1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair.- Observed flooring in activity closets, Memory care hallway, laundry room both AL and memory care need cleaning and keep clean to avoid escalation of point in future. Point remain the same at this time.

#7 · Facilities provided, accessible, clean, good repair −2

REPEAT .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed soiled toilet in E2, D8, stained hand sink in C6, Soiled hand sinks throughout the facility (hallway restrooms, hallway sinks, AL & Memory cafe, A2, B7, F10, E2, D8). Observed pink mildew under floor mat in bath E2, Detain cleaning needed and keep clean. Observed slow drain at hallway hand sinks throughout the next to AL cafe, repair needed.

#10 · Handwashing facilities properly located and equipped −1.5

REPEAT .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed handwashing sink in AL residence rooms without paper towels and/or soap for employees/visitor to clean their hands while helping. Only soap dispenser available in memory care residence room, no paper towels. Observed no paper towels available in at hallway hand sink next to AL cafe and at the double sink in AL cafe. Observed no soap and paper at hand sink in Memory care laundry room. All hand washing facilities shall be provided soap and paper towels/hand drying devices at all time.

#23 · Solid waste containers properly constructed, covered where required; good repair −0.5

.1316 (a) All solid wastes containing food scraps or other putrescible materials shall be kept in leak-proof, non-absorbent containers which shall be kept covered with tight-fitting lids when not in use.- Observed debris, solid wastes piling up behind a dumpster, a dumpster is missing drain plug, lid left open on green dumpster. Keep all doors/lids close when not in active use. Obtain a dumpster drain plug. Clean and clear dumpster area to avoid pest/rodent harboring.

#38 · Food service equipment and utensils clean, good repair −1

REPEAT .1320 (a) All food service equipment and utensils shall be kept clean and in good repair.- Observed soiled refrigerator and microwaves, bottom of stove in AL and Memory care cafe. Keep all food service equipment clean. Observed cleaning needed for all the food service equipment in AL cafe closet. Organize and remove items from storing on the floor.

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Jun 12, 2024 97 / 100 · 5 violations

Inspector comments: NOTE: Maintenance: Mr. Jeff present during the inspection. Report review with Ms. Jeff and Admin: Keisha Ellis

#1 · Floors and carpets cleanable, clean, good repair; carpet odor free −1

1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair.- Observed flooring underneath hand sink in craft room, activity closets, laundry room in memory care need cleaning and keep clean.

#7 · Facilities provided, accessible, clean, good repair −1

#10 · Handwashing facilities properly located and equipped

General Comment: .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed almost of all handwashing sink in residence rooms without paper towels and/or soap for employees to clean their hands as well. Only soap available in memory care, no paper towels. Provide soap and paper at all hand sinks for hand hygiene.

#11 · EPA registered disinfectants used according to manufacturers' instructions; approved testing methods and devices used

.1312 (e) EPA registered disinfectants shall be used in accordance with the manufacturer's instructions. When EPA registered disinfectants are mixed and prepared by institution employees, a measuring device, chemical testing device, or the methods and devices prescribed by the chemical manufacturer shall be used to prepare the concentration of chemicals in accordance with the disinfectant's label and the manufacturer's instructions.- Observed housekeeper cleaning and not having knowledge about the contact time of the sanitizing/disinfectanting solution use. EHS educated and discussed the proper procedures at the time of inspection. Ensure to educate all cleaning staff and know how to clean properly and effectively.

#38 · Food service equipment and utensils clean, good repair −1

REPEAT .1320 (a) All food service equipment and utensils shall be kept clean and in good repair.- Observed detail cleaning needed in refrigerator in cafe 1st floor, dining room in memory care. The bottom of stove in cafe 1st floor and 2nd floor craft room. Keep clean.

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Jul 6, 2023 98 / 100 · 6 violations

#1 · Floors and carpets cleanable, clean, good repair; carpet odor free

#2 · Walls and ceilings clean, good repair −1

.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair.Observed scuffs on walls and doors throughout the facility.

#7 · Facilities provided, accessible, clean, good repair

.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed Toilet in need of cleaning rooms F7, A3, and C14

#16 · Hot water between 105°F and 116°F

.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed several rooms water temp reading below 105( C14, C102) no points taken under new rule

#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5

.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed several chairs throughout facility cracked( Beauty Salon) and stained.

#38 · Food service equipment and utensils clean, good repair −0.5

.1320 (a) All food service equipment and utensils shall be kept clean and in good repair.Observed Cafe 1st floor and Dining Hall fridge in need of cleaning,

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Feb 6, 2023 98 / 100 · 3 violations

#1 · Floors and carpets cleanable, clean, good repair; carpet odor free −1

1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair. Observed flooring underneath sink in utility kitchen in memory care accumulating debris in need of cleaning. Observed stained carpet at janitor closet inside memory care unit entrance in need of cleaning.

#2 · Walls and ceilings clean, good repair −1

.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed walls damage inside two bathrooms (E hall) and B hall (spa) in need of re-painting / repair.

#12 · Bathing facilities properly equipped, equipment cleaned and disinfected

NO POINTS DEDUCTED .1312 (f) Bathing equipment that has contact with a resident's skin and is used by more than one resident shall be kept clean and shall be disinfected between resident uses. Equipment located within a bathing facility that uses a pump to move water shall be kept clean in accordance with the manufacturer's instructions. Observed no disinfected accessible during inspection. CDI disinfectant provided during inspection.

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Nov 7, 2022 98 / 100 · 2 violations

#2 · Floors clean, carpet clean, dry, odor free −1

Keep all flooring clean. 15A NCAC 18A .1309 (a). Observed heavily stained carpet on 2nd floor near nursing station in need of cleaning.

#3 · Walls and ceilings cleanable, clean, good repair −1

Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed walls damaged inside shower basin in resident room #A6 and #A1 caused potentially by leak above ceiling, (repair leak if needed and repair / repaint wall in shower basin).

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Mar 7, 2022 96 / 100 · 2 violations

#5 · Ambient air temperature 65 to 85 F, equipment clean −2

REPEAT Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b). Observed vents inside second floor dining / aux kitchen area in need of general cleaning.

#14 · Disinfectant accessible, properly used −2

REPEAT A cleaning detergent and an EPA registered hospital disinfectant shall be accessible to all bathing areas. 15A NCAC 18A .1312 (f). Observed both spa's facilities not having disinfectant available during inspection.

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Sep 22, 2021 94 / 100 · 6 violations

Inspector comments: General comments: (0 points deducted) Item 3. Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed walls in C9 paint peeling and damaged. Observed E wing restroom with peeling paint and some wall damage. Observed B wing spa recaulk handsink. Item 28. All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a). Observed storage of gowns, masks and patient care items stored on the floor in the exterior storage building. Elevate off the ground to prevent contamination. Item 28. Patient care or consumable items shall not be stored below exposed sewage lines. 15A NCAC 18A .1318 (a). Observed disposable diapers stored under handsink in room C4. Observed ziploc bags stored in resident room D4. Relocate to prevent contamination. Item 33. Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed torn mattress cover in room C9. Observed linens stained in room C9. Observed pillow stained in E2. Item 34. Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b). Observed linen stored on the floor in room C9. Elevate off the floor to prevent contamination. Item 40. Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply and shall be labeled with the name of the person to receive the food and the date the food was brought into the facility. 15A NCAC 18A .1321 (b). Observed unlabeled resident food in the Memory care refrigerator. Properly labeled with person’s name and the date. Item 42. All food while being stored, prepared, transported, displayed, and served, shall be protected from contamination. 15A NCAC 18A .1323 (a). Observed apples offered at the front common area not properly protected. Wrap apples or another type of protection to prevent contamination. Item 43. All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b). Observed missing thermometer in cafe refrigerator and in resident room D4. When chemicals are removed from their original container, properly label with common name to prevent misuse. During the inspection Maintenance stated there is work being completed (remediation) to a few rooms in A wing. Josh Jordan accompanied me through this inspection.

#5 · Ambient air temperature 65 to 85 F, equipment clean −1

Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b). Observed HVAC units in all rooms inspected had dust accumulation on the filters. Clean and maintain.

#8 · Facilities conveniently located, clean and in good repair −1

Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Observed toilets in the following rooms and common toilet rooms visibly soiled: C9, C wing Spa, B wing restroom, E wing restroom. Observed the B wing spa toilet lid cracked. Replace. Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b) Observed handsink in room F6 has low water pressure. Repair.

#13 · Lavatory and bathing hot water between 100 and 116 F −1

Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e). Observed hot water in memory care at 96-99F. Adjust the hot water temperature and provide between 100-116F.

#14 · Disinfectant accessible, properly used −1

A cleaning detergent and an EPA registered hospital disinfectant shall be accessible to all bathing areas. 15A NCAC 18A .1312 (f). Observed (SPA's) not having disinfectant accessible during inspection. Spa tubs had a built in disinfectant, but Maintenance was unable to access. Obtain key so that facility can ensure disinfectant is provided. -REPEAT-

#16 · Quantitiy and hot water sufficient, backup water supply plan −1

The facility shall maintain an adequate supply of hot water to food preparation areas, and to any other areas where water is required in sufficient quantities to carry out all operations. 15A NCAC 18A .1313 (e). Facility unable to provide back up water supply. Maintenance able to provide who will be supplying water however missing information on relocating residents, and alternative source for essential functions such as food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily wastes.

#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1

All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed debris under Memory care furniture cushions. Observed chairs in room C4 and some staining of chairs in the hallway common chairs.

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Jun 29, 2021 97 / 100 · 2 violations

Inspector comments: NO POINTS DEDUCTED (2) Keep floors clean and in good repair; Observed carpet in need of repair at nurses station on 2nd floor.

#3 · Walls and ceilings cleanable, clean, good repair −2

REPEAT Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed vents (outlets) throughout A hall having build-up in need of cleaning, Observed water damaged ceilings inside (Salon, hallway outside salon) in need of repair.

#14 · Disinfectant accessible, properly used −1

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Nov 13, 2020 97.5 / 100 · 2 violations

Inspector comments: NO POINTS DEDUCTED #9 SPA / BATHING ROOMS FREE OF STORAGE; OBSERVED WHEELCHAIR STORED INSIDE DOWNSTAIRS SPA / BATHING ROOM. #14 PROVIDED DISINFECTANT WITHIN SPA / BATHING ROOM; OBSERVED NO DISINFECTANT AVAILABLE INSIDE SPA ROOM.

#3 · Walls and ceilings cleanable, clean, good repair −1

Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed walls and ceilings in bedrooms on A hall and D hall having mold accumulation in need of cleaning / removal.

#6 · No evidence of microbial growth −1.5

Moisture shall be controlled such that there is no evidence of microbial growth on interior surfaces and objects. 15A NCAC 18A .1311 (d). Observed numerous rooms on A Hall (especially A2) and D Hall (especially D4) having mold growth within rooms in need of treatment / removal.

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Nov 5, 2019 99.5 / 100 · 1 violation

Inspector comments: NO POINTS DEDUCTED #6 NO EVIDENCE OF MICROBIAL GROWTH; OBSERVED PTAC UNITS HAVING MOLD GROWTH ON FRONT OUTLET GRATES IN NEED OF DETAILED CLEANING.

#29 · Mop sinks provided and used −0.5

Mop receptors or sinks shall be provided and used for the cleaning of mops and the disposal of mop water; Mop sink / can wash shall be maintained in working order and in good repair. Other plumbing fixtures shall not be used for these purpose. 15A NCAC 18A .1318 (b). Observed 2nd floor can wash damaged leaking water onto floor in need of repair.

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Permits at this address

Other permits for this place

Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.

A98
Cadence Huntersville
Institutional Food Service · Nov 2019 – May 2026 · 21 inspections

Matched by street address. Each permit has its own grade and history.

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CADENCE HUNTERSVILLE” or State ID 2060400160). Inspection type (routine vs. follow-up) is not published in the county's data.