100/ 100
LEGACY HEIGHTS SENIOR LIVING COMMUNITY
11230 BALLANTYNE TRACE CT, Charlotte, NC 28277
Rest/Nursing Homes · NC permit/State ID 2060400175
Latest result100 / 100
Last inspectedMay 28, 2026
Inspections on record7
On record sinceMay 16, 2022
Score history
May 16, 2022Higher is betterMay 28, 2026
Inspections & violations
May 28, 2026 100 / 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Oct 13, 2025 97 / 100 · 3 violations
#5 · Ventilation equipment clean, good repair
.1311 (b) Ventilation equipment shall be kept clean and in good repair. Observed dust buildup in various ceiling vents throughout facility. Keep ventilation equipment clean.
#16 · Hot water between 105°F and 116°F −3
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water temperatures between 93-100F throughout MC building. Ensure hot water is between 105-116F. Repeat. No hot water violations in AL building.
#38 · Food service equipment and utensils clean, good repair
.1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed microwave in AL second floor activity kitchen in need of cleaning. Keep food equipment clean.
Feb 27, 2025 98.5 / 100 · 2 violations
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed ceiling peeling in MC E hall bathroom. Repair.
#16 · Hot water between 105°F and 116°F −1.5
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water temperatures between 86F-98F throughout MC building. Ensure hot water is between 105-116F. Repeat. Points not escalated due to improvements in water temperatures from previous inspection. No hot water violations in AL building.
Jul 15, 2024 98 / 100 · 4 violations
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed loose toilet seat in room C4 in AL. Maintenance tightened toilet seat during inspection.
#8 · Toilet rooms free of storage, handwash signs posted
.1312 (b) A sign shall be posted in each toilet room for institution employees, directing them to wash their hands after each visit to the toilet room and before returning to work. Observed hall bathroom in AL with no handwashing sign. Maintenance stated that bathroom was recently remodeled. Add sign.
#16 · Hot water between 105°F and 116°F −1.5
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed water throughout MC building at 98-101F. Observed hall bathroom in AL building at 120F and room C4 bathroom at 80F. Water temperature needs to be between 105-116F. REPEAT
#18 · Drinking fountains clean, good repair −0.5
.1314 (a) Drinking fountains shall be kept clean and in good repair. Observed drinking fountain in AL hallway that is not functioning. Repair.
Sep 5, 2023 97.5 / 100 · 9 violations
#1 · Floors and carpets cleanable, clean, good repair; carpet odor free −1
1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair. Observed floor in closets/storage/laundry rooms (behind washer and dryer) throughout building AL and MMcare need cleaning and keep clean.
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed damaged door frame/trim in A hall bath Memory care need repair. Observed peeling paint on the ceiling in sell office at AL, need repair/paint touch up.
#5 · Ventilation equipment clean, good repair −0.5
.1311 (b) Ventilation equipment shall be kept clean and in good repair. Observed dusts buildup on AC filter at the unit throughout the building AL and MMcare. Need cleaning and keep clean.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed loose toilet seats in restroom in AL hall way, room F10 and D8. Need repair and keep in good repair.
#8 · Toilet rooms free of storage, handwash signs posted −0.5
.1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed wheelchairs, walkers, mirrors, items that are not bath related stored in D hall bath (MMcare), E and C hall toilet room (AL). Only store bath related/permitted items in bathrooms.
#11 · EPA registered disinfectants used according to manufacturers' instructions; approved testing methods and devices used
.1312 (e) EPA registered disinfectants shall be used in accordance with the manufacturer's instructions. When EPA registered disinfectants are mixed and prepared by institution employees, a measuring device, chemical testing device, or the methods and devices prescribed by the chemical manufacturer shall be used to prepare the concentration of chemicals in accordance with the disinfectant's label and the manufacturer's instructions. Observed housekeepers cleaning, when asked about chemical cleaning contact time, no one knows how to used chemical to clean effectively and the amount of contact time. The facility need to ensure cleaning staff is aware of how to clean effectively per manufactures instructions.
#16 · Hot water between 105°F and 116°F
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water measure 121F - 124F in AL bathroom early morning. As time goes by, hot water temperatures are within range. Observed hot water temperatures in memory care unit range at 97F - 99F. The facility needs to ensure hot water temperatures are between 105 F and 116F.
#18 · Drinking fountains clean, good repair −0.5
.1314 (a) Drinking fountains shall be kept clean and in good repair. Observed white/blue color line of hard water buildup in water fountains at memory care. Need deep cleaning and keep clean.
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed facility has a little kit on site and not the procedure of hot to handle such an event. Diarrhea and vomiting cleaning poster provided at the time of inspection.
Dec 20, 2022 98 / 100 · 2 violations
#2 · Walls and ceilings clean, good repair −1
Observed black residue around HVAC vent in B hall laundry. Observed ceiling peeling in halls in various areas in MC building. Observed dust around various HVAC vents in MC building,
#7 · Facilities provided, accessible, clean, good repair −1
Re-caulk around hand sink in room A7 in MC building. Observed stains on toilet seat in room C2 in MC building.
May 16, 2022 94.5 / 100 · 6 violations
Inspector comments: #1. Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b). Tightly secure loose flooring around floor drain in laundry room area in memory care building. Replace missing transitional floor molding in memory care building at entrance to residents room from hallway area.
#21. Solid waste containers, rooms, or designated areas shall be kept clean and in good repair. 15A NCAC 18A .1316 (c). Replace cardboard dumpster located at both buildings. Observed base of card board dumpsters damaged.
#32. All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Touch-up furniture with a furniture marker in common sitting area. Monitor base of legs to dining room tables in memory care building and replace if needed.
#40. Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply and shall be labeled with the name of the person to receive the food and the date the food was brought into the facility. 15A NCAC 18A .1321 (b). Observed several containers of food products not labeled with employees or residents name and date food was brought into facility. Ensure residents or employee food is labeled with their name and the date the food was brought into establishment.
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Clean walls throughout where needed if needed. Patch holes in walls and repaint. Repair walls in laundry room area and storage room area and repaint. Tightly secure base boards in bathrooms. Tightly secure loose electrical outlet covers to walls. Repair ceiling in laundry room and bathroom area. Repair ceiling in foyer areas.
#4 · Lighting at least 10 foot candles 30 inches above floor −1
All areas shall have sufficient illumination. Maintain 10 foot candles of light at 30 inches above the floor in all areas other than food service areas. 15A NCAC 18A .1311 (a). Repair light fixtures in bathtub/shower area in residents rooms. Observed 1.38 FCU. Replace blown light bulbs or repair light fixtures in shower/bathtub area.
#5 · Ambient air temperature 65 to 85 F, equipment clean −1
Keep all ventilation equipment clean and in good repair. 15A NCAC 18A .1311 (b). General cleaning of PTAC units within residents rooms. Thoroughly clean ceiling ventilation covers in storage rooms, bathrooms and laundry room. Thoroughly clean ceiling ventilation in common bath/shower in memory care building. Have ventilation checked to ensure it is properly working. Observed microbial growth on ceiling around ventilation and ventilation itself.
#9 · Toilet rooms free of storage, hand wash signs posted −0.5
Toilet rooms shall not be used for storage. See rule .1312 (b). No storage in the bathrooms. Remove any and all storage from bathrooms.
#28 · Adequate storage, area clean, items properly stored −1
All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a). Observed patient care items stored on the floor in nurse/med room in memory care building. No storage on the floor. Store patient care items on shelving and off the floor.
#43 · Food storage units with thermometers, maintain temperatures −1
All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b). Replacing missing thermometer in refrigeration unit in both building in residents room and med rooms.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LEGACY HEIGHTS SENIOR LIVING COMMUNITY” or State ID 2060400175). Inspection type (routine vs. follow-up) is not published in the county's data.