100/ 100
ATRIUM HEALTH MERCY
2001 VAIL AV, Charlotte, NC 28207
Hospitals · NC permit/State ID 2060410017
Latest result100 / 100
Last inspectedJun 30, 2026
Inspections on record22
On record sinceOct 22, 2013
Score history
Oct 22, 2013Higher is betterJun 30, 2026
Inspections & violations
Jun 30, 2026 100 / 100 · 0 violations
Inspector comments: No violations were observed during the inspection
No violations were recorded for this inspection.
Dec 29, 2025 100 / 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Jun 30, 2025 99 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed scuffed and peeling walls throughout 4 North. Repair. REPEAT *Points not escalated due to majority of walls throughout hospital in good repair.
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed blocked hand sink in soiled utility room. Observed hot water hand sink knob not working in room 5 in ICU. Repair. REPEAT
#16 · Hot water between 105°F and 116°F
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water in ED room 4 reach 79F. Ensure hot water is between 105-116F.
Jul 25, 2024 98.5 / 100 · 6 violations
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Repeat-Observed chipped door frames throughout hospital.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed blocked hand sink in soiled utility room 4N.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Repeat-Observed torn mattress room 6019, damaged chair and rusted toilet chair in room 5129.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled
.1319 (b) Linens that are not clean shall be placed in a covered container or bag devoted to this purpose at the point of use and stored in the covered container or bag until sanitized in accordance with Paragraph (c) of this Rule to contain and minimize aerosolization of and exposure to any waste products. Such covered containers or bags shall be kept clean between uses and labeled to indicate the contents. Observed unlabeled soiled linen bags on 6S and in OR 1
#38 · Food service equipment and utensils clean, good repair −0.5
.1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed refrigerator with spills, 4S. Observed 7S nourishment room cabinets and drawers damaged in need of repair. Single service cups and pitcher inserts not covered in nourishment room on 4N, allowing cups to be exposed to potential contamination.
#43 · Food brought into the institution by employees or visitors of patients or residents properly stored, labeled and dated −0.5
.1321 (b) Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply as described in rule .1321 (a). Such food shall be labeled with the name of the resident or employee that the food belongs to and the date the food was brought into the institution. Labeling as required by this Rule shall not be required for food items stored in employee-designated or individual residents' refrigerators or rooms. Observed unlabeled and undated food and ice cream in nourishment room 7S.
Jul 26, 2023 99 / 100 · 6 violations
#2 · Walls and ceilings clean, good repair
NO POINTS DEDUCTED
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed chipped door frames throughout ED; Observed ceiling tile water damaged inside entrance door into ED waiting area.
#16 · Hot water between 105°F and 116°F
NO POINTS DEDUCTED
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed all hot water at hand washing sinks measuring 75-79F inside (ED); work order placed during walk through.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed swivel chair inside room #16 (ED) damaged in need of replacing. Observed bed frame dirty in #6008.
#38 · Food service equipment and utensils clean, good repair −0.5
.1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed peeled laminate counter inside nourishment room in (same day) area; Observed nourishment rooms cabinets and drawers soiled (South 7) in need of cleaning; Observed (North 7) nourishment room cabinets and drawers damaged in need of repair. (Single service cup holder/dispenser) 7S not having protective cap / top allowing cups to be exposed to potential contamination.
#44 · Time/Temperature Control for Safety (TCS) foods maintained as required
NO POINTS DEDUCTED
.1323 (a) All TCS food shall be maintained at temperatures required by Part 3-501.19 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2653 during storage, preparation, transportation, display, and service of the TCS food. Observed milk stored inside refrigerator inside nourishment room on (4S) measuring 50F, CDI milk was discarded by admin and work order placed during walk-through. '
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed no written plan provided / available during inspection (new rule) education provided.
Nov 2, 2022 99 / 100 · 1 violation
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall damage 7th, 4 North and 3 North soiled utility rooms. Acrovyn panels are being installed to prevent trash cans from damaging walls.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
May 10, 2022 99 / 100 · 1 violation
Inspector comments: No points were deducted for the following:
21. Observed one bag of trash on the floor in the soiled utility room on 7 North. Ensure enough bins are provided to house all trash bags.
**All solid wastes containing food scraps or other decomposable materials shall, prior to disposal, be kept in leak-proof, non-absorbent containers, which shall be kept covered with tight fitting lids when filled or stored, or not in continual use. 15A NCAC 18A .1316 (a).
36. Observed interior of refrigerator in 5 South nourishment room in need of cleaning.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed wall damage from trash cans in soiled utility rooms on 7 and 4 North. Needs to be repaired.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
Aug 13, 2021 99 / 100 · 1 violation
Inspector comments: No points were deducted for the following:
3. Observed water stained ceiling tile with water marks on the wall leading to the hopper in the soiled room in Post-Op. Ensure that leak is not ongoing and if so repair. Work order submitted during the inspection.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
21. Observed bag of trash on the floor in the soiled room in Post-Op. Trash was placed in bin. Ensure that trash are placed within covered bins.
**All solid wastes containing food scraps or other decomposable materials shall, prior to disposal, be kept in leak-proof, non-absorbent containers, which shall be kept covered with tight fitting lids when filled or stored, or not in continual use. 15A NCAC 18A .1316 (a).
33. Observed one pillow case torn in room 7018. Pillow case was removed during inspection.
**Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b).
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Observed hot water range from 118-119F on 7 south. Ensure that water temperature falls withing allowable range.
**Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
Nov 19, 2020 99 / 100 · 1 violation
Inspector comments: General Comments:
#1. Continue to replace cracked/damaged floor tiles at expansion joints in the hallway area.
#3. Continue to patch small holes in walls and continue to touch-up paint throughout where needed.
#18. Cup dispenser(1) covered at time of inspection to prevent the contamination of Styrofoam cups.
#8. Observed the hand washing sink in soiled utility room not operating at time of inspection. Maintenance was informed and hand washing sink repaired at time of inspection. The ground breaker for the sensor on the hand washing sink tripped. Electrical outlet reset and hand washing sink is operable. **Monitor***
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Observed hot water temperature at hand washing sink in PT room 120F and hot water temperature fluctuate at other hand washing sinks on 7th, 6th and 5th floor 116F-118F.
Maintain the hot water at all resident accessible hand washing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
Dec 19, 2019 98 / 100 · 2 violations
Inspector comments: GENERAL COMMENTS NO DEMERITS FOR THE FOLLOWING VIOLATION:
#13. Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e). Observed hot water reach 120F in Phase 2.
*NOTE: Jamil Blackmon, LeAndrea Combo, and Emile Napier were present during the time of inspection lisa.hennigan@atriumhealth.org
#8 · Facilities conveniently located, clean and in good repair −1
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed black build up inside of the shower grout in room 2131.
#34 · Laundry area and equipment clean, linen disinfected, clean laundry stored and handled separately −1
Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b). Observed bottles of hygienic items stored on clean linen cart on 7th floor.
Jun 12, 2019 98 / 100 · 2 violations
Inspector comments: No points were issued for the following:
3. Observed water stained ceiling tile in the soiled utility room on 7 North. Ceiling tile was replaced by maintenance immediately. Ensure that leak is not ongoing.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
32. Observed one torn pillow in room 5006. Pillow was removed during the inspection.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
43. Observed no thermometer within the refrigerator in room 7021. Needs to be provided.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
#8 · Facilities conveniently located, clean and in good repair −1
Observed toilet chair stored as clean with brown residue on the bottom side in room 7021. Needs to be thoroughly cleaned.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#34 · Laundry area and equipment clean, linen disinfected, clean laundry stored and handled separately −1
Observed box of gloves stored on the clean linen cart. Gloves were removed.
**Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).
Oct 25, 2018 98 / 100 · 2 violations
Inspector comments: No points were deducted for the following:
12. Observed no paper towels at the handwashing sink in soiled room in the OR. Needs to be provided.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
34. Observed various items other than linen stored on linen cart on 6 South. Items were removed and placed on top of linen cart.
**Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).
36. Observed sticky residue on the underside of the tray in room 6034. Ensure tray is being thoroughly cleaned.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed water stained ceiling tile in Physical Therapy storage closet on the 7th floor and in the women's restroom near the waiting room on the 5th floor. Maintenance was notified.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
NOTE: Continue to touch up paint as needed in area where equipment and furniture has hit against the walls.
#8 · Facilities conveniently located, clean and in good repair −1
Observed toilet with scratches on the surface in room 7018. Ensure seat is replaced so surface will be smooth and easily cleanable.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
Observed tub faucet with black build up in room 5103. Needs to be cleaned. Observed handle leaking as well. Needs to be tightened.
**Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
May 23, 2018 98 / 100 · 1 violation
Inspector comments: No points were issued for the following:
3. Observed water stained ceiling tile in room 4129. Needs to be replaced to ensure leak is not ongoing.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
32. Observed several torn pillows during inspection. Ensure that pillows are being checked for tears routinely. Torn pillows may allow moisture to enter pillow during cleaning process.
**All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
43. Observed no thermometer in refrigerators in rooms 7017 and 4007. Ensure thermometers are in all units.
**All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
#42 · Food protected. Potentially hazardous food maintained at 45 F or below, or 140 F for above, consumed or discarded within 2 hours of being removed from temperature control −2
Observed turkey sandwiches stored in dorm size refrigerators at 48F on 5th Floor ICU and on 2 North. Sandwiches were discarded. Spoke with staff about making sure that the sandwiches are properly cooled before storing them in refrigeration units. Maybe having them placed in the walk-in units and temperature taken before bringing them to the units for storage.
**All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above except during necessary periods of preparation and serving. 15A NCAC 18A .1323 (a).
Dec 20, 2017 99 / 100 · 1 violation
Inspector comments: NO POINT DEDUCTION FOR THE FOLOWING:
2. Observed the floor grout needed cleaning in the ED patirent restroom. Clean grout to eliminate odor. **Keep all flooring clean. 15A NCAC 18A .1309 (a).
3. Observed a wall with chipping paint near the sofa in room 7018. **Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
8. Observed the toilet seat (bottom side) with brown residue in room 2106 (clean room). **Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
4. Observed lights with dead insects in the 5tf floor waiting area restrooms. **Keep light fixutres clean and in good repair.
36. Observed the mcrowave was not clean in 6th floor nourishment. **Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
39. Observed several turkey sandwiches date labeled for discard was labeled 12/19 in the ED, and sugar was stored beneath the sink in 2nd floor nourishment room. **All food and food supplies provided by an institution shall be from sources that comply with 15A NCAC 18A. 2600.
#18 · Drinking utensils properly handled −1
Observed water pitchers were not labeled in room 7016 and 3131.
**Label all disposable water pitchers with the resident's/patient's first name and last name. 15A NCAC 18A .1314 (a).
Jun 30, 2017 97.5 / 100 · 3 violations
Inspector comments: 3)Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed wall damage in rooms 3104, 5125, and supply room.
8)Toilet, handwashing, and bathing facilities must be conveniently located and readily accessible to residents and staff. 15A NCAC 18A .1312 (a). Observed pink build up on shower head in room 5131.
34) Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b). Observed clean linen cart in rehab gym to have a mesh cover, that does not adequately protect the linens.
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a). Observed rusted beds in rooms 3107 and 4108. Observed torn pillow in ED 10. Observed damaged bedside tables throughout "older" part of hospital. Observed armoir handle in 7108 damaged. Observed nurse's station cabinet on the 7th floor damaged. Observed damaged vinyl on chair in 5109.
#33 · Linen changed when soiled. Soiled linen handled properly −1
Clean bed linen in good repair shall be provided for each individual and shall be changed when soiled. 15A NCAC 18A .1319 (b). Observed damaged linens in rooms 5109, 3107, 4108, 7104, 7014, 6017, 6018, and 5025. Observed stained linens in preop bay 3, 5025, and 7104.
Soiled laundry shall be handled and stored separately from clean laundry using separate cleanable carts or bags. 15A NCAC 18A .1319 (b). Observed soiled laundry bins in need of labeling in utility rooms on floors 1 and 6.
#43 · Food storage units with thermometers, maintain temperatures −0.5
All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b). Observed refrigerator in room 4116 to not have a thermometer. REPEAT VIOLATION Improvement from last inspection.
Dec 19, 2016 97.5 / 100 · 2 violations
Inspector comments: No points deducted: #3-observed wtaer damaged ceiling tile in 5s nourishment room and hallway of triage. #17-Observed water fountain with low pressure 5 north. #28-observed cracker debris in nourishment rooms 6 south and 7 north. Observed trash/debris on breezeway near can wash sink outside. Observed dusty vent in ER utility room.
-Observed rusted shower chair in 5s room 5030. Recaulk hand sink to wall in core B room of OR.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
-Observed 2 patient water pitchers not being labeled with names in 5 north room 5114 and 6 south 6011.
Label all disposable water pitchers with the resident's/patient's first name and last name. 15A NCAC 18A .1314 (a).
-Clean under chair pillows in 6 south family room. Damaged mattress in room 5030 5 south.
All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
-Observed 2 microwaves needing to be cleaned 7N nourishment and 5 S lounge.
All kitchenware and food contact surfaces of equipment, exclusive or cooking surfaces of equipment, used in preparation or serving of food or drink, and all food storage utensils, shall be cleaned after each use. 15A NCAC 18A .1320 (c).
-Pipe for rain water in laundry room over linen.
#42 · Food protected. Potentially hazardous food maintained at 45 F or below, or 140 F for above, consumed or discarded within 2 hours of being removed from temperature control −2
Observed sandwiches 48-51F in nourishment areas dorm refrigerators and delivery cart. Must be 45F or below.
All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above except during necessary periods of preparation and serving. 15A NCAC 18A .1323 (a).
#43 · Food storage units with thermometers, maintain temperatures −0.5
Observed refrigerators on 6th floor and in nourishment areas needing thermometers.
All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b).
Feb 10, 2016 97 / 100 · 4 violations
Inspector comments: NO POINTS:
#3: Moisture stained ceiling and wallpaper in bathroom of room 2119. Stained ceiling tiles in cath lab. Soap residue accumulation on wall of bathrooms on 5th floor. **Keep walls and ceiling clean and in good repair.
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#15: Observed missing bell for backflow preventer, CVS closet 1st floor. **Cross-connections are prohibited.
#10: Observed 1 unlabeled bedpan in room 7109. **Label bedpans with name and date.
#32: Observed damaged chair in room 4th floor family waiting area and mattress damage in ED triage room 16. **Furniture shall be kept in good repair.
#34: Observed clean linen stored in dirty linen bag.
#33: Observed unlabeled soiled linen cart in hallway, 5N. **Label all soiled utility cart.
#8 · Facilities conveniently located, clean and in good repair −1
Observed leak at hand sink in bathroom dialysis. Leak at processing sink in soiled sterile processing. Blocked sink in cath lab soiled util. and instrument room.
**Keep all handwashing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
**Handwashing sinks shall be accessible to all areas where personnel may be exposed to bodily excretions or secretions. 15A NCAC 18A .1312 (d).
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Observed hand sinks in foot and ankle only reaching 80F or taking an excessive amount of time to reach 100F.
**Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
#28 · Adequate storage, area clean, items properly stored −0.5
Observed gowns stored on the floor in clean supply (5N), toilet paper stored on the floor in the housekeeping closets (5N and 7th floor), and bags of pillows were stored on the floor ICU. Personal items intermingled with patient care items thoughout 1st floor.
**All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
**Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).
#40 · Food brought by employees or visitors handled properly −0.5
Observed unlabeled personal food in family waiting, 7S and in nourishment room 7N.
**Food brought from home by employees or visitors of patients or residents shall be stored separately from the institution's food supply and shall be labeled with the name of the person to receive the food and the date the food was brought into the facility. 15A NCAC 18A .1321 (b).
Nov 4, 2015 97 / 100 · 3 violations
Inspector comments: General Comment #42 Observed turkey sandwiches and milk at 47F, 4N nourishment room. CDI-All TCS foods disposed of. Kitchen is going to review distribution procedures. Maintenance is going to evaluate refrigerator.**All TCS food shall maintain 45F or less, Preferably 41F or less.General Comment # 11 : Nourishment/med rooms on 4th and 5th floors had 2 hand sinks. One sink needs to be a dedicated hand sink for food. The second hand sink is going to be for meds. It can be used as a med room hand sink and a med dump sink. Please label sinks to clarify.
#8 · Facilities conveniently located, clean and in good repair −1
Observed several hoppers and sprayers not being cleaned regularly throughout facility. Leak at hand sink, dialysis.**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#17 · Water fountains clean, good repair, properly regulated −1
Observed several water fountains with water pressure too high and splattering onto floor or with divergent streams.**Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).
#34 · Laundry area and equipment clean, linen disinfected, clean laundry stored and handled separately −1
Observed non linens (single service cups, toothpaste/toothbrush and other personal care) stored on linen cart, 5N. Potty chair stored in clean linen room, 3N. Unprotected clean linens(pillows) in supply room, 5S.**Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).
Apr 9, 2015 97 / 100 · 3 violations
Inspector comments: General Comment #18: Observed water pitchers not properly labeled, 2N. **Label all disposable water pitchers with the resident's/patient's first name and last name. 15A NCAC 18A .1314 (a).General Comment #3 : Observed ceiling damage in room 2117. Stained ceiling tiles 7042. **Keep ceiling clean and in good repair.
#8 · Facilities conveniently located, clean and in good repair −1
Repeat: Observed items inside splash zone of hand sinks in ER, Pre-Op Main OR, Endoscopy.**Handwashing sinks shall be accessible to all areas where personnel may be exposed to bodily excretions or secretions. 15A NCAC 18A .1312 (d).
#17 · Water fountains clean, good repair, properly regulated −1
Observed water fountains with residue build-up, 3rd & 4th floor guest waiting areas.**Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed mattresses or equipment in disrepair in Pre-Op Main OR, OR #1, and OR #9.**Mattresses shall be kept clean, dry, and odor free. 15A NCAC 18A .1319 (a).
Nov 6, 2014 97 / 100 · 3 violations
Inspector comments: General Comments #15: Provide documentation that eye wash station has backflow preventer, Necroscopy.GC #10: One bedpan not labeled, 7S.GC #21: Observed trash compactor leaking, needs replacing. Some non-construction trash in construction dumpster.GC #33: Observed a couple of large dirty linen bins not labeled in soiled linen rooms.GC #13: Hot water takes long time to get to sink in many areas, check recirc. pump for proper operation.
#8 · Facilities conveniently located, clean and in good repair −1
Observed hand washing sink obscured in soiled utility, Radiology. Clean beds in hallway of ER not covered/protected.**Handwashing sinks shall be accessible to all areas where personnel may be exposed to bodily excretions or secretions. 15A NCAC 18A .1312 (d).
#17 · Water fountains clean, good repair, properly regulated −1
Observed water fountain with pressure too high, MRI hall. Several water fountains with scale build-up.**Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).
#18 · Drinking utensils properly handled −1
Observed water pitchers not properly labeled, 4S and 5N.**Label all disposable water pitchers with the resident's/patient's first name and last name. 15A NCAC 18A .1314 (a).
May 6, 2014 98.5 / 100 · 2 violations
Inspector comments: Observed: Loose wall paper and corner wall molding in the basement. Paint in need of touching up in the trash room, janitor closet, and Endo. Damaged wall molding in OR. Repair the corner of the wall in room 2110. Damaged wall base near the blanket warmer in ER.Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.10: Provide date on bedpan (room 3107). Label all disposable bed pans with the residents/patients name and date. 15A NCAC 18A .1312 (c). 15: Provide vacuum breakers on shower wands in shower rooms (floors 5/4).Cross-connections with sewage lines, non-potable water supplies, or other potential sources of contamination are prohibited. 15A NCAC 18A .1313 (d). 17: Decrease water pressure at water fountain near room 1809. Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a). 21: Install mop holder in cart wash room. Empty trash more often to prevent trash overflow onto floor (B711). Solid waste containers, rooms, or designated areas shall be kept clean. 15A NCAC 18A .1316 (c).28: Single service cups not protected in the ER Nourishment area. Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).30: Clean base of Omnicells (interior) (ground floor). Medication carts shall be cleaned when visibly soiled. 15A NCAC 18A .1318 (c).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed: Damaged/rusting bed frames/mattress pans in rooms 7117 and 4108. A damaged mattress liner in 4107. Chair arm damaged in room 7117. Soiled/stained chairs in Specialty Service OR Waiting Room.All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, Venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#35 · Patient contact items in good repair, properly stored, cleaned and disinfected −0.5
Observed: Damaged patient bed rollers in ORs.Patient contact items shall be kept clean and in good repair. 15A NCAC 18A .1319 (c).
Oct 22, 2013 97.5 / 100 · 3 violations
Inspector comments: 3: Ceiling paint chipping in the restroom of 2117. Damaged wall in 4123. Wall paper damage in the restroom of 7129. Baseboard damaged in the staff restroom of 5N. Drywall damage on the ceiling of 5004A. Repair.5: Vents collecting dust throughout floors 5 and 7. Vents collecting dust in Dialysis restroom.15: No backflow prevention device on the shower wand in 4S Shower Room. Provide. 19: The ice machine chute collecting residue in 7S Nourishment. Clean.33: Soiled linen not placed in bags nor covered on the Dock. Keep covered.34: Clean linen stored next to body cleanser. Store linen to prevent contamination. 36: Damaged fridge gasket/seal in Same Day. Repair.43: Damged thermometer in the fridge in 4N Nourishment. Janet Handy present.
#8 · Facilities conveniently located, clean and in good repair −1
The shower room of 5N collecting residue on the floor. Scratches on the toilet seat in 5114. The shower curtain collecting pink residue and the toilet frame flaking paint in 2117.Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b). Keep all hand washing facilities clean and in good repair. 15A NCAC 18A .1312 (b)
#28 · Adequate storage, area clean, items properly stored −0.5
Observed: A clean pillow stored on a sharps bin in OR3. Patient care items stored within 8" of the floor in OR Vendor Room and Materials. Patient care items stored below ice machine drain lines in ED Minor and Post Op.Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a).All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).Patient care or consumable items shall not be stored below exposed sewage lines. 15A NCAC 18A .1318 (a).
#32 · Furniture clean and in good repair. Mattresses clean, dry, odor free −1
Observed: A damaged mattress and a rusted bed frame in 2124. A bed with residue collecting on the side in 4131.All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ATRIUM HEALTH MERCY” or State ID 2060410017). Inspection type (routine vs. follow-up) is not published in the county's data.