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3demerits

KINDERCARE LEARNING CENTER LLC

9500 MONROE RD, Charlotte, NC 28270
Child Care · NC permit/State ID 2060420193
Latest result3 demerits
Last inspectedJul 15, 2026
Inspections on record26
On record sinceAug 14, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01734 Aug 14, 2013: 18Mar 10, 2014: 25Oct 8, 2014: 19May 22, 2015: 19Aug 6, 2015: 14Feb 16, 2016: 16Jan 9, 2017: 11Dec 4, 2017: 11Jul 19, 2018: 12Jun 19, 2019: 14Jun 25, 2019: 11Oct 30, 2019: 16Jul 14, 2020: 34Jul 20, 2020: 15Feb 12, 2021: 17Jul 30, 2021: 14Jan 12, 2022: 17Dec 21, 2022: 11Sep 28, 2023: 6Feb 29, 2024: 4Aug 9, 2024: 6Feb 7, 2025: 16Feb 14, 2025: 6Jul 22, 2025: 4Jan 15, 2026: 3Jul 15, 2026: 3
Aug 14, 2013Lower is betterJul 15, 2026

Inspections & violations

Jul 15, 2026 3 demerits · 2 violations
#30 · Non-hazardous products properly stored: .2820 −3
15A NCAC 18A .2820 (c) Bulk soaps shall be kept inaccessible to children by storing the product at least 5ft above the floor. Observed bulk soap refills for dispensers stored in cabinet less than 5ft up and unlocked. CDI - Bulk soaps were moved to kitchen.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836
General Comment: 15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed dust build up on the ceiling in some areas of the Twos and Threes classrooms. Needs cleaning.

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Jan 15, 2026 3 demerits · 2 violations
Inspector comments: *NOTE: Director, Ashley Joyce, was present during time of inspection. Report emailed to: Ashley.Joyce@kindercare.com Lisa.eddins-smith@dhhs.nc.gov
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836
15A NCAC 18A .2806 (g) Food shall be stored above the floor and in a manner to protect it from dust, pests, drip, splash, and other contamination. Observed boxes of milk stored on the floor in kitchen. -General comment.
#30 · Non-hazardous products properly stored: .2820 −3
15A NCAC 18A .2820 (c). Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use by storing the items 5 ft above the floor or behind lock and key. Observed hand lotion stored below 5 feet in toddler classroom.

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Jul 22, 2025 4 demerits · 4 violations
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836
General Comment: 15A NCAC 18A .2821 (e). When in use, cribs, cots, mats and play pens shall be placed at least 18 inches apart or separated by partitions that prevent physical contact between children. Observed three cots less than 18 inches apart from others in back right classroom. Needs to be 18 inches.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
General Comment: 15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed mild tearing on blue pillows in Room 2. Needs repair/removal.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed peeling wall paper in Room 2. Needs repair.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832
General comment: 5A NCAC 18A .2831 (c). For outdoor toys and play equipment, including all structures accessible to children, the following shall apply: (1) Equipment and toys shall be kept clean, in good repair, and free of peeling, flaking, or chalking paint, rust, and corrosion; and (2) A sandbox used in outdoor play shall be constructed to allow for drainage of water and shall be covered when not in use and kept clean. Observed one slide is warped and has a large bump at the end. Needs repair.

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Feb 14, 2025 6 demerits · 2 violations
Inspector comments: *NOTE: Critical violation #20 has been corrected, Director showed EHS documentation from Clean Water for US Kids that has a tracking number for the package containing the bottles to complete the water testing to be mailed to center. Director, Ashley Joyce, was present during time of inspection. Report emailed to: Ashley.Joyce@kindercare.com Kaye.Dunlap@dhhs.nc.gov
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed loose toilet seat 3’s classroom.
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
15A NCAC 18A .2820 (g).Purses, that do not contain hazardous items, must be stored 5 ft above the floor, behind lock and key, or behind a child safety lock. Observed purse stored below 5 feet in 2’s classroom. 15A NCAC 18A .2820 (f). Coat hooks not in individual cubbies or lockers must be 12 horizontal inches apart. 15A NCAC 18A .2820 (f) A child's coats, hats, bags, and other items or accessories belonging to a child that are stored using cubicles, lockers, or coat hooks shall not come into contact with stored items belonging to other children. Observed coat hooks spaced less than 12 inches apart in toddler classroom resulting in different children’s coats and bags touching.

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Feb 7, 2025 16 demerits · 6 violations
Inspector comments: *NOTE: Director, Ashley Joyce, was present during time of inspection. Report emailed to: Ashley.Joyce@kindercare.com Kaye.Dunlap@dhhs.nc.gov Monroeroad@kindercare.com
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (d) Bulk food stored in a refrigerator shall be stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. Observed bulk milk stored in dorm refrigeration unit in infant classroom. 15A NCAC 18A .2806 (d) Specialty bulk milk that is sent from home for consumption by a child while at the child care center may be stored as set forth in the 2800 rules when the child's parent or guardian provides written permission and the specialty bulk milk is sent to the child care center at the beginning of each week unopened, labeled with the date received by the child care center, and labeled with the name of the child to whom the bulk specialty milk belongs. Any remaining bulk specialty milk shall be sent home at the end of the week with the child to whom the bulk specialty milk belongs. Observed specialty milk missing date milk was brought into center stored in domestic refrigeration unit in kitchen. Observed a container of specialty milk with a date of 1/28 stored in kitchen refrigerator. EHS advises center to adhere to notated rule.
#20 · No identified lead poisoning hazards in accordance with NCGS 130A-131.7(7): .2816 −6
15A NCAC 18A .2816 (b) (1) Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection. Center has not completed sampling process, center reached out to Clean Water for US Kids during time of inspection and was advises that they will have a response within 2 business days. A reinspection will be completed within 7 calendar days for violation.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed loose toilet seat in 3’s classroom restroom. -General comment.
#30 · Non-hazardous products properly stored: .2820 −3
15A NCAC 18A .2820 (c). Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use by storing the items 5 ft above the floor or behind lock and key. Observed hand sanitizer stored below 5 feet in main lobby.
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
15A NCAC 18A .2820 (f). Coat hooks not in individual cubbies or lockers must be 12 horizontal inches apart. 15A NCAC 18A .2820 (f) A child's coats, hats, bags, and other items or accessories belonging to a child that are stored using cubicles, lockers, or coat hooks shall not come into contact with stored items belonging to other children. Observed jackets touching in toddler classroom.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832
15A NCAC 18A .2832 (a). Child care center premises, including the outdoor learning environment, shall be kept clean, drained to minimize standing water, free of litter and hazards, and maintained in a manner which does not create conditions that attract or harbor pests. Observed litter surrounding dumpster area. -General comment.

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Aug 9, 2024 6 demerits · 3 violations
Inspector comments: *NOTE: Director, Ashley Joyce, was present during time of inspection. Report emailed to the following: Ashley.Joyce@kindercare.com Kaye.Dunlap@dhhs.nc.gov
#20 · No identified lead poisoning hazards in accordance with NCGS 130A-131.7(7): .2816
15A NCAC 18A .2816 (b) (1) Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection. Director started process to complete lead water sampling during time of inspection. If samples are not taken and processed by next routine inspection, demerits will be taken.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed loose toilet seat in boys restroom in 3’s classroom. Observed general cleaning needed to corners of toilets in 2’s classroom.
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
15A NCAC 18A .2820 (f). Coat hooks not in individual cubbies or lockers must be 12 horizontal inches apart. 15A NCAC 18A .2820 (f) A child's coats, hats, bags, and other items or accessories belonging to a child that are stored using cubicles, lockers, or coat hooks shall not come into contact with stored items belonging to other children. Observed coat hooks less than 12 inches apart in toddler classroom resulting in book bags touching.

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Feb 29, 2024 4 demerits · 3 violations
Inspector comments: EHS reminded center to complete updated lead water testing by 7/13/21 *NOTE: Mrs. Teresa Stokes was present during time of inspection, report emailed to the following: Teresa.stokes@kindercare.com Kaye.Dunlap@dhhs.nc.gov
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836
15A NCAC 18A .2806 (e) Dry goods that are stored in containers shall be labeled. Observed dry goods stored in containers not labeled. Corrected during inspection, cook labeled all dry goods stored in containers.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed 1 toilet lid cracked in front gang restrooms being held in place with tape. Repeat violation.
#31 · Facilities provided for proper storage, used and kept clean: .2820
15A NCAC 18A .2820 (f). Coat hooks not in individual cubbies or lockers must be 12 horizontal inches apart. 15A NCAC 18A .2820 (f) A child's coats, hats, bags, and other items or accessories belonging to a child that are stored using cubicles, lockers, or coat hooks shall not come into contact with stored items belonging to other children. Observed children’s coats and bags stored on coat hooks less than 12 inches apart resulting in different children’s coats/book bags touching throughout center.

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Sep 28, 2023 6 demerits · 5 violations
Inspector comments: *NOTE: Report emailed to center at, Connie Smith: consmith@kindercare.com
#10 · Food contact surfaces properly washed, rinsed, sanitized and air dried; single-service articles not re-used: .2809, .2810, .2812, .2814
15A NCAC 18A .2812 (e) Multi-service articles, including highchair feeding trays, shall be washed, rinsed and sanitized in the child care center kitchen after each use. Per conversation with staff in infant rooms, high chair trays are cleaned in place after each use. EHS educated center employee on notated rule and advises center to start follow notated rule.
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
15A NCAC 18A .2815 (e) Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. Observed hot water ranging between 75-78F at handsinks throughout center.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed 1 toilet lid cracked in front restroom being held in place with tape.
#23 · Approved storage in toilet rooms, lavatories free of storage; hand wash signs posted: .2817, .2818, .2836 −2
15A NCAC 18A .2818 (a). In child care centers lavatories shall not be used for storage. Observed handsink attached to diaper changing table in rear 2’s classroom with diapers/supplies inside of handsink basin.
#42 · Designated area for sick children; maintained as required; written procedures for vomiting or diarrheal events: .2827, .2836
15A NCAC 18A .2827 (d). The child care center shall have written procedures that employees shall follow when responding to vomiting or diarrheal events that involve the discharge of vomitus or fecal matter onto surfaces in the center. The procedures shall address the specific actions employees must take to minimize the spread of contamination and the exposure of employees, children, food, and surfaces to vomitus or fecal matter. EHS emailed center new required template procedure.

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Dec 21, 2022 11 demerits · 6 violations
#15 · Hot water supplied and maintained in the kitchen: .2815, .2836
The kitchen dishwashing sink shall be supplied with hot water at 120°F or above. 15A NCAC 18A .2815 (e). Observed hot water at 3 compartment sink in kitchen reach 94F. During inspection, hot water valve was adjusted and hot water in kitchen began to increase at conclusion of inspection. If violation is observed during next inspection, demerits will be taken.
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e). Observed hot water ranging between 74-78F sporadically throughout center.
#30 · Non-hazardous products properly stored: .2820 −3
Approved non-hazardous products must be stored 5 ft above the floor or behind lock and key. 15A NCAC 18A .2820 (b), (c ) and (d). Observed disinfectant wipes stored on shelving below 5 feet in 3’s classroom.
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Coat hooks must be 12 inches apart. 15A NCAC 18A .2820 (e). Observed coat hooks less than 12 inches apart in 3’s classroom (kids coats were touching, EHS and Director discussed some solutions during time of inspection.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed some ceiling tiles cracked in PreK classroom. Observed tape residue on walling sporadically throughout center.
#44 · Solid waste properly handled; containers and cleaning equipment kept clean; can cleaning facilities adequate: .2830, .2836 −2
Solid waste must be covered, and dumpster area must be kept clean. 15A NCAC 18A .2830 (c ) and (d). Observed debris/litter behind dumpster area. *NOTE: Director, Connie Smith was present during time of inspection. Report emailed to: consmith@kindercare.com

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Jan 12, 2022 17 demerits · 7 violations
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
-Observed the kitchen thermometer not calibrated. *Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h) Recommended type of user friendly NSF thermometer. *Calibration handout was emailed by REHS. ***REPEAT***
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Cleaning and disinfecting solutions shall be provided at each diaper changing station. 15A NCAC 18A .2819 ( c ). Observed multi-purpose glass cleaner used in lieu of soapy water at diaper changing station. REHS educated PIC on the difference between the two and asked PIC to discard multi-purpose cleaner and replace with soapy water. PIC discard all multi-purpose cleaners and replaced with soapy water during the inspection.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d). Observed childcare provider use one wipe for multiple swipes and turn off faucet with hands. REHS reviewed correct diaper changing procedures with provider.
#29 · Hazardous products properly stored and locked: .2820
All hazardous items must be stored behind lock and key. 15A NCAC 18A .2820 (b). Observed multi-purpose cleaner at all diaper changing stations. REHS educated PIC on any hazardous cleansers to children if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Explained that the glass & multi-purpose surface cleaner is considered hazardous material. PIC discarded all glass & multi-purpose surface cleaners. All refills are under lock and key. CDI
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Coat hooks must be 12 inches apart. 15A NCAC 18A .2820 (e). (e) Individual cubicles, lockers, or coat hooks shall be provided for storage of coats, hats, or similar items. Coat hooks not in individual cubicles or lockers, shall be spaced at least 12 horizontal inches apart. Observed coats hooks closer than 12 inches apart allowing individual bookbags and coats to overlap and touch. REHS recommended to place a divider/partition between children's bookbags and coats.
#33 · Linen, bedding, wash cloths, bibs, burping cloths laundered, and in good repair: .2821, .2836 −3
Individual linen must be kept clean and in good repair. 15A NCAC 18A .2821 (f). Observed worn linen on cots in four's classroom. Replace worn out linen with serviceable linen.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed sticky tape residue on the wall in after school classroom and three's classroom. Observed contact paper on wall peeling in three's classroom and dried spill running down the wall in toddler room..

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Jul 30, 2021 14 demerits · 4 violations
Inspector comments: Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e). Hot water used to warm bottles shall be maintained between 80°F and 110°F, unless the hot water is located in an approved bottle warming device. Hot water exceeding 120°F is considered to be a burn hazard. 15A NCAC 18A .2815 (e) Tempt water in infant's handwashing sink at 123F and food prep sink at 125F. Informed PIC that the water temperature is too hot and is considered a burn hazards to the infants. I also stated that it automatically places the center in a provisional status and must be corrected. PIC had onsite maintenance to adjust the water temperature to meet compliance between 80F to 110F. Rechecked water temperature at infant's handwashing sink at 104F and food prep sink at 110F, recheck to verify temperature of water in infant's room at the end of the inspection. Water tempted at infant's handwashing sink at 95F and food prep sink at 95F. Water temperature is consistent with the other classrooms in the center. CDI Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a). Observed cots in Toddlers' classroom torn. PIC removed torn cot and replaced with new cot during the inspection. CDI Individual linen must be kept clean and in good repair. 15A NCAC 18A .2821 (f). Observed thin worn linen on cot in toddlers' classroom PIC removed worn linen and replaced with serviceable linen. CDI Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a). Observed tape on cracked/broken toilet tank cover. PIC stated that she has placed an order for a new tank cover and is waiting on its delivery. Connie Smith accompanied REHS during inspection. Emailed Amy Italiano
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
-Observed the kitchen thermometer not calibrated. *Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h) Provided step by step demonstration/explanations on calibrating thermometers. Also recommended type of user friendly NSF thermometer. *Calibration handout was emailed by REHS during last inspection. ***REPEAT***
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Toilets shall be cleaned and disinfected at least daily and when visibly soiled. 15A NCAC 18A .2817 (b). Clean the dirt and urine stains around the base of the toilet in Toddler Two's classroom. CDI Childcare provider mopped and cleaned toilets during quiet hour.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed toys and toy bins with visible grit and debris. May clean and sanitized hard plastic toys in a dishwasher, food preparation handwashing sink, or in the kitchen sink
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed vinyl flooring throughout the center with buildup dirt from foot traffic. Observed dirt/sand and debris on floor under the cots in the Toddler Two's room. Dirt on floor in the Toddler Two's room was swept. Sweep, mop and clean floors when visibly dirty. CDI Childcare provider mopped floors during quiet hour.

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Feb 12, 2021 17 demerits · 5 violations
Inspector comments: No Points Deducted: 20. CRITICAL: REMINDER from 7/20/20 inspection: Facility has not had water tested for lead yet. Deadline is April 1, 2021 (time was extended). Ensure it is done by then. 25. CRITICAL: Observed facility using a commercial disinfectant spray after a diaper change and leaving it on the surface for 3 minutes. Per the disinfectant's instructions, the contact time is 10 minutes wet. Ms. Connie has been informed to use another disinfectant with a shorter contact time at the diaper changing areas or bleach and water mixture (500ppm-800ppm) which has a 2 minute contact time. *Sanitizer/Disinfectant makeup handout emailed to Ms. Connie. The diaper changing surface shall be properly disinfected between each child. 15A NCAC 18A .2819 (c ). 31. Observed coats and book bags stored touching. Some were stored on the same double hook (side by side). Suggestions: Use every other hook, Provide bags to place the children's items in, or whatever other way that will keep the children's items from touching. Coat hooks must be 12 inches apart. 15A NCAC 18A .2820 (e). 44: Observed a mattress behind the dumpster. Ensure it is taken away by the dumpster company on as soon as possible to prevent possible harborage. Solid wastes shall be disposed of in a manner that prevents insect breeding and public nuisances. 15A NCAC 18A .2830 (d). Report and handouts emailed to: consmith@kindercare.com
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
-Observed the kitchen thermometer not calibrated. Informed Ms. Robin and Ms. Connie on how to calibrate it. *Calibration handout emailed. *Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h) -Observed thermometer in the rear of the refrigerator in the infant room. Informed the caregiver and it was moved to the front of the refrigerator. *All thermometers in refrigerators shall be stored in the warmest part of the refrigerator and located to be easily readable. 15A NCAC 18A .2806 (h) (1).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed an employee in the toddler class keep the same gloves on when she placed on the clean diaper. Follow the steps provided. The violation and correction was discussed with the employee. Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
-Repeat: Observed holes in the corners of two crib mattresses. Replace. -Observed dirt buildup on the sleeping cots in the 2's class. Clean until replaced. Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
-Repeat: Observed buildup on and in toys and in the toy bins. Scrub the dirt off while in the soapy water. Do not just submerge. -Observed some toys in disrepair in a few classes. Removed. -Observed sticky residue on toy shelves. Clean. -Observed a toy shelf with raw wood exposed. -Observed buildup under the high chair trays in the toddler room. *Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
-Observed chipping paint on walls in different classes. -Observed the laminate lifting in the infant room by the cribs. -Observed stained ceiling tiles in the 2's room. -Observed the ceiling in disrepair in the kitchen (back corner). -Observed a gap between the baseboard tiles and the floor in the 2's restroom. -Observed buildup and cob webs on the floor of the storage room. Clean. *Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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Jul 20, 2020 15 demerits · 4 violations
Inspector comments: NO POINTS: #27 Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b). Observed cracked diaper changing table in 2's classroom. (table has work order to replace) Note: Critical Vioations #17 and #29 corrected Note: Recommend removing exterior latch on bathroom door in 2's classroom. Latch is unsafe, because it would be possible to lock someone inside the bathroom, without an emergency exit. Note: Drinking water tested for lead needs to be completed by 10/20
#2 · Proper handwashing procedure: .2803, .2836 −5
Handwashing procedure shall include: (1) using liquid soap and tempered water; (2) rubbing hands vigorously with soap and tempered water for 15 seconds; (3) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (4) rinsing well for 10 seconds; (5) drying hands with a paper towel or other hand-drying device; and (6) turning off faucet with a paper towel or other method without recontaminating hands. 15A NCAC 18A .2803 (c). Observed infant room staff turn off water with hand after washing child's hands upon entry. Hands were not rewashed after child was set down to join activitie
#13 · Proper storage and handling of clean equipment, utensils and single-service articles: .2809, .2810, .2812, .2814 −3
Protect food service equipment from contamination. 15A NCAC 18A .2814 (a) and (b). Observed clean multi use air drying on dirty side drainboard. Clean utensil handles in contact with detergent suds on drainboard.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b). Observed crib mattresses with surfaces in disrepair.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed toys with visible debris, sticky tape residue or duct taped. Duct tape cannot be used as a repair.

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Jul 14, 2020 34 demerits · 8 violations
Inspector comments: No Points taken #12: Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3). Observed dried food on the undersides of high chair trays in infant and toddler rooms. Take to kitchen at least 1 time a day for W/R/S. #26: Products registered with the U.S. Environmental Protection Agency as hospital grade germicides or disinfectants or as disinfectants for safe use in schools, child care centers, institutions or restaurants are also approved disinfectants, provided the manufacturer's Material Safety Data Sheets are kept on file at the child care center and the instructions for use are followed. Keep SDS sheets available #37: Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed splatters of food on ceiling in kitchen. Repair holes in walls where shelving or dispensers were changed out. will reinspect within 7 calendar days. Provisional status handout emailed.
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
All food shall be stored and handled in a manner that protects it from contamination. 15A NCAC 18A .2806 (d),(f), .2807 (b), and .2808 (e). Observed container of sugar in kitchen with soiled scoop and handle down in sugar. Keep a clean scoop with a handle and keep handle out of product. Observed water pitchers stored in splash zones of hand sinks.
#13 · Proper storage and handling of clean equipment, utensils and single-service articles: .2809, .2810, .2812, .2814 −3
Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .2809 (8), .2814 (a) and (b). Observed an open container of disposable cereal bowls. Store like you would drinking cups, opened at bottom so not handling lip. Protect food service equipment from contamination. 15A NCAC 18A .2814 (a) and (b). Observed clean bowls and silverware (multi-use) stored next to the hand sink fixture. Do not store items in splash zone of sink.
#17 · Hot water in excess of 120ºF not allowed in areas accessible to children −6
Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e). Observed laundry room door not locked. Can wash water >120F. Critical Violation
#22 · Soap, approved hand drying devices, toilet tissue paper available: .2817, .2818, .2836 −3
Disposable towels shall be provided at all hand washing sinks. 15A NCAC 18A .2818 (d). Observed paper towels not available at all handsinks in 2 classrooms.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b). Observed cracked diaper changing table in 2 yr old classroom.
#29 · Hazardous products properly stored and locked: .2820 −6
All hazardous items must be stored behind lock and key. 15A NCAC 18A .2820 (b). Observed laundry room door not locked. Hazardous items inside. Critical Violation
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b). Observed several crib mattresses with surfaces damaged. Repair or replace
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed vinyl climber in infant room with tears. Blocks in 1 classroom with frayed edges. Repair or replace. Clean build-up out of interior lip of washing machine. Broken drawer of dresser in infant room.

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Oct 30, 2019 16 demerits · 4 violations
Inspector comments: Observed child with runny nose and cough. Asked child care provider about the child's condition and was informed that the child had a cold. Followed up with the director concerning child's condition and the director informed me that the child suffers from seasonal allergies and does not required medication. Visual observation cannot determined whether cold or allergies. No fever identified. Informed director to post a by name list to identify all children with allergies. 15A NCAC 18A .2827 COMMUNICABLE DISEASES AND CONDITIONS (a) In child care centers, children who become ill to the extent that they can no longer participate in routine group activities shall be separated from the other children until the child leaves the center. (b) Each child care center shall include a designated area for a child who becomes ill to the extent that she or he can no longer participate in the routine group activities. When in use, such area shall be equipped with a bed, cot or mat and a vomitus receptacle. Thermometers and all materials used in the designated area including mouthable toys shall be cleaned and sanitized after each use. Linens and disposables shall be changed after each use. (c) If the area is not a separate room, it shall be separated from space used by other children by a partition, screen or other means. The designated area shall be located so that health and sanitation measures can be carried out without interrupting activities of other children and staff. (d) Employees with a communicable disease or a communicable condition shall be excluded from situations in which transmission can be expected to occur, in accordance with Communicable Disease Control Measures under 10A NCAC 41A .0200. Any employee with boils, sores, burns, infected wounds or other potentially draining lesions on exposed skin shall bandage the affected area to eliminate exposure to drainage. If such bandaging obstructs handwashing or if the exposure to drainage cannot be eliminated, then the employee shall be excluded from food preparation and caregiving while the condition exists. Observed cots fraying at the corners. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (a) In child care centers, all beds, cribs, cots, and mats shall be in good repair, stored to prevent contamination, cleaned and sanitized between users.
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. Adjust water temperature to reach between 80F and 110F in the classrooms; tempt handwashing sink in toddlers room and 3year old room at 71F.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d). Ensure all childcare providers are properly trained on correct diaper changing procedure; observed child care provider skipping steps during diaper change.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed peeling handbags used by children in toys area. Child care provider discarded handbags. Hard plastic toys may be washed, rinsed, and sanitized in a dishwasher, food preparation handwashing sink, or in the kitchen sink. 15A NCAC 18A .2822 (a) and .2810 (f). Improper cleaning of the toys after use. Provider was only spraying with sanitizer and allowing to air dry.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed floors in 2 yr -pre-school in need of mopping and observed dust particles on floor between big toys.

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Jun 25, 2019 11 demerits · 3 violations
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Observed bulk milk brought from home dated 6/20. Ensure that bulk milk brought from home is sent home at the end of the week. **Label all baby bottles, sippy-cups, and bottled beverages sent from home with the child's name and date it was brought into the facility. 15A NCAC 18A .2804 (d)
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed water stained ceiling tiles in the 2 year old room. Ensure that leaks are not ongoing and replace tiles. **Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed paint chipping on the wooden border surrounding the back playground and exterior of door on the side of the building. **Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a). NOTE: Critical Violation from previous inspection has been corrected.

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Jun 19, 2019 14 demerits · 3 violations
Inspector comments: No demerits were issued for the following: 5. Observed bulk milk brought from home dated 5/20. Ensure that bulk milk brought from home is sent home at the end of the week. **Label all baby bottles, sippy-cups, and bottled beverages sent from home with the child's name and date it was brought into the facility. 15A NCAC 18A .2804 (d) Observed cookies in the kitchen in plastic bag closed by tying the bag. Ensure they're stored in container or bag that is sealable. **Store all foods in approved re-sealable bags or containers once opened. 15A NCAC 18A .2806 (a) 49. Observed paint chipping on the wooden border surrounding the back playground. Lead swabs were not available today, will check during inspection. **Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a).
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Observed water temperature reach 112F at the boys handawashing sink in the afterschool room and 113F in the 2 year old room. **Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e). •
#17 · Hot water in excess of 120ºF not allowed in areas accessible to children −6
Observed hot water reach 138F in the girls restroom in the afterschool room. Advised to not use this restroom until the water temperature can be reduced. CRITICAL VIOLATION **Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed water stained ceiling tiles in the 2 year old room. Ensure that leaks are not ongoing and replace tiles. **Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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Jul 19, 2018 12 demerits · 3 violations
Inspector comments: No demerits were issued for the following: 34. Observed torn pillow in Afterschool room. Pillow was removed. **Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Observed toilet seat loose in bathroom in 2 year old room. Needs to be tightened. **Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a). Observed faucet on handwashing sink loose. Needs to be tighten. **Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed cracked diaper changing surface in Toddler room. Needs to be replaced. **Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed water stained ceiling tiles during the inspection. Ensure that leaks are not on going. **Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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Dec 4, 2017 11 demerits · 3 violations
Inspector comments: No points deducted:#34---Observed kitchen set/dish rack with dust build up. #39--Observed dust around HVAC vent in unused classroom.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed bottle warmer needing to be cleaned in infants. Bottle warming equipment shall be cleaned and sanitized at least daily and when visibly soiled. 15A NCAC 18A .2810 (f) (1) and .2804 (d).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed cots frayed in 3 year old class. Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed wall/baseboard damage near crib in infants room. Observed water damaged ceiling tiles in 2 year old class and unused classroom/storage room. Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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Jan 9, 2017 11 demerits · 3 violations
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Observed hot water 61-65F in toddler, infants, and 4s classrooms. Must be 80-110F. Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Label plain water bottles. All cleaning and disinfectant solutions shall be properly labeled (i.e. soapy water, disinfectant). 15A NCAC 18A .2819 (c ) and .2820 (c ).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed cots starting to rip/fray around edges. Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).

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Feb 16, 2016 16 demerits · 5 violations
Inspector comments: No Points Deducted: 21: Provide steps and stools at sinks to make them adapted to children's height. All sinks at changing stations shall be used for diaper changing hand washes. Sinks in the restrooms shall be used for toilet hand washing . HVAC crew was onsite installing new HVAC units. They were in and out of the custodial closet which is the reason the door was unlocked. Rear toddler room where custodial closet was located is not being used and no children were present in this area.
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
Observed: No metal stem thermometer. Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h)
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed: The top freezer gasket collecting debris. The bottom freezer floor rusting. Crumbs and debris in the oven drawer. Keep all food service equipment clean and in good repair. 15A NCAC 18A .2812 (f)
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Observed: A couple loose toilet seats and toilets continuously running. Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed: Trim throughout building in need of touching up. Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed: Standing water on the playground. Was advised by staff that water ponds for a few days. Keep the property free of standing water. 15A NCAC 18A .2831 (b).

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Aug 6, 2015 14 demerits · 4 violations
Inspector comments: 29. Observed 2 bottles of restroom cleaner unlocked in the Toddler room (1 was under the diaper changing station and 1 was hanging with the sanitizer, disinfectant, and soapy water).All hazardous items must be stored behind lock and key. 15A NCAC 18A .2820 (b). *Note: The disinfectant memo states that the contact time for food contact surfaces is 3 minutes, and whatever the manufacturer's label states for non-food contact surfaces (which is 10 minutes).Report emailed to 301071@klcorp.com
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
Observed the thermometers in the back of the Infant's room refrigerator.All thermometers in refrigerators shall be stored in the warmest part of the refrigerator and located to be easily readable. 15A NCAC 18A .2806 (h) (1).
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
-Repeat Non-Compliance: Observed loose hand sink faucet- Girl's after school restroom.-Observed a leak at the handsink faucet in the after school room .Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed sticky residue on some of the furniture in the 2's class, and dirt and residue collecting in the bottom of the toy crib, art easle and on other toys.Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
-Observed cobwebs in the window sills and on chairs in the extra room next to the after school.-Observed wax buildup on the floors in the 3's room.Repeat Non-Compliance: -Observed water stained ceiling tiles in the 2's class.-Observed peeling paint on the baseboards and window sills in several classes.Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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May 22, 2015 19 demerits · 5 violations
Inspector comments: 4. Observed the milk in the Infant refrigerator at 53F. CDI- milk thrown away. (Critical violation).All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above. 15A NCAC 18A .2806 (f)33. Observed a soiled crib sheet in the Infant room.Individual linen must be kept clean and in good repair. 15A NCAC 18A .2821 (f)39. Observed light not working in Toddler's room.Keep all light fixtures clean and in good repair. 15A NCAC 18A .2826 (a).Lighting shall be capable of illumination to at least 10 foot-candles of light, 30 inches above the floor in areas describe in 15A NCAC 18A .2826 (a).*Note: The disinfectant memo states that the contact time for food contact surfaces is 3 minutes, and whatever the manufacturer's label states for non-food contact surfaces (which is 10 minutes).
#1 · Handwashing when required: .2803, .2836 −5
Repeat Non-Compliance: Observed caregiver in the Infant room spray the sink as the last step after the diaper change. Per the Health Department rules, the last step of the diaper changing process is to wash hands. If sinks are to be sprayed, provide a barrier between your hands and the spray bottles.Wash hands when required. 15A NCAC 18A .2803 (a)
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
-Observed the red line broken an the refrigerator thermometer in the Infant room.Provide an accurate thermometer in all refrigerators. 15A NCAC 18A .2806 (h)-Observed no metal stem thermometer in the kitchen. (0F-220F)Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h)
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
-Observed the caregiver in the Infant room dump liquid in the handiness without cleaning it.Sinks shall be cleaned and disinfected at least daily, when visibly soiled, and when the designated use of the handwashing sink has been changed. 15A NCAC 18A .2818 (c).-Observed a leak from the cold knob on the draper changing handsink- Infant room.-Observed loose hand sink faucet- Girl's afterschool restroom.Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed incorrect diaper change in the Toddler's room. Employee kept the same gloves on throughout the entire draper change.Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
-Repeat Non-Compliance: Observed water stained ceiling tiles in Infant's, Toddler's, and 2's.-Observed peeling paint on the baseboards and window sills in several classes.Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.

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Oct 8, 2014 19 demerits · 5 violations
Inspector comments: 29. Observed nail polish remover, aerosol disinfectant spray, and shaving cream stored unlocked in 2 door upright cabinets in classes. Hinge on the cabinets are not considered locks. *Provide a lock that has a key.37. Observed water stained ceiling tiles in Toddler's and 2's.Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.Ms. Margie Kelly present during inspection.No CCA Wood present.Report emailed to 301071@klcorp.com
#1 · Handwashing when required: .2803, .2836 −5
-Observed caregiver in the Infant's room not wash hands after reentering the class and before feeding a child.-Observed caregivers spray the sinks as the last step after the diaper change. Per the Health Department rules, the last step of the diaper changing process is to wash hands. If sinks are to be sprayed, provide a barrier between your hands and the spray bottles.Wash hands when required. 15A NCAC 18A .2803 (a)
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
-Observed old food debris collecting in the oven drawer.Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3).-Observed residue build up in the Infant's bottle warmer. Warmer was cleaned. Discoloration that is left in the warmer is stained on. Bottle warming equipment shall be cleaned and sanitized at least daily and when visibly soiled. 15A NCAC 18A .2810 (f) (1) and .2804 (d).
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Repeat Non-Compliance: Observed water temp at 76F at the handsink by the restroom in the 2's room. Use the handsink at the diaper changing table until 80-110F water is obtained at the handsink by the restroom.Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
-Observed residue build up under the cubbies in the Toddler's room.Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).-Per the caregivers, toys are washed in the sinks where hands are washed after diaper changing. Follow correct process below.Hard plastic toys may be washed, rinsed, and sanitized in a dishwasher, food preparation handwashing sink, or in the kitchen sink. 15A NCAC 18A .2822 (a) and .2810 (f).
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Repeat Non-Compliance: Observed dusty vents (wall & ceiling).**Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).

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Mar 10, 2014 25 demerits · 7 violations
Inspector comments: Ms. Kim Morgan and Ms. Margie Kelly present during inspection.**No CCA wood present.GC #29: Observed key hanging less than 5 feet in pre-k room.**Keys used to access hazardous item storage must be out of reach of children (5 ft above the floor) and stored separately from lock. 15A NCAC 18A .2820 (b).GC #12: Observed dried food debris on bottom sides of high chair trays.**Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3).
#1 · Handwashing when required: .2803, .2836 −5
Observed kitchen staff eating lunch then putting away clean dishes without washing hands. Children playing in sink basin, toddlers. **Wash hands when required. 15A NCAC 18A .2803 (a)
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Observed food stored in sink splash zones in kitchen, infant room, and toddlers.**All food shall be stored and handled in a manner that protects it from contamination. 15A NCAC 18A .2806 (d),(f), .2807 (b), and .2808 (e).
#13 · Proper storage and handling of clean equipment, utensils and single-service articles: .2809, .2810, .2812, .2814 −3
Observed single service ware in splash zone, kitchen. Unprotected single service cups in after-school room.**Protect food service equipment from contamination. 15A NCAC 18A .2814 (a) and (b).**Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .2809 (8), .2814 (a) and (b).
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Observed hot water at washing machine at 115F. Hand sinks below 80F in toddlers and after school.**Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e).**Hot water supplied to clothes washing machines shall be 120°F or above. 15A NCAC 18A .2815 (e).
#23 · Approved storage in toilet rooms, lavatories free of storage; hand wash signs posted: .2817, .2818, .2836 −2
Observed no hand wash signs posted in pre-k bathrooms. Box stored on floor in hall bathroom.**Hand washing signs shall be posted at all hand washing areas. 15A NCAC 18A .2818 (e)
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed sticky tape residue on shelving throughout school. Frayed loungers in pre-k room. Frayed floor mat in toddlers room. Washing machine with soap residue build-up. Damaged refrigerator shelf, infants room.**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Observed dusty window sills and dusty vents intermittently throughout school.**Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).

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Aug 14, 2013 18 demerits · 5 violations
Inspector comments: Ms. Kim Morgan present during inspection.**Vaseline needs to be locked up.**Interior of refrigerator cracked, toddler.
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Observed baby food stored below hand sink, infant room. Cereal in container not approved for food contact, kitchen. Unlabeled sugar/salt, kitchen.15A NCAC 18A .2806 FOOD STORAGE AND PROTECTION(c) Dry foods that are not readily identifiable and are stored in containers shall be labeled.(a) Reusable containers that come in direct contact with food must be easy to clean, in good repair and intended for food storage.(e) Food and containers of food shall not be stored under exposed sewer lines.
#23 · Approved storage in toilet rooms, lavatories free of storage; hand wash signs posted: .2817, .2818, .2836 −2
Observed dirty dishes in hand sink, infant.15A NCAC 18A .2818 LAVATORIES(a) In child care centers, lavatories shall be easily cleanable, in good repair, and kept free of storage.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed caregiver wipe child's hands with wipe, child able to suppport own head.15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES(8) washing child's hands in accordance with Rule .2803 of this Section, or, if child is unable to support her or his head, cleaning the child's hands with a disposable towelette or moistened paper towel, then drying the child's hands and returning the child to a supervised area;
#30 · Non-hazardous products properly stored: .2820 −3
Observed purse unlocked and below 5 feet, infant room.15A NCAC 18A .2820 STORAGE(f) Employee purses and other personal effects shall be kept out of reach of children.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed soap residue and rust on washer. Vinyl chair in disrepair, 2 rooms. Sticky tape residue on shelves. Food on underside of high chair tray, toddlers room.15A NCAC 18A .2822 TOYS, EQUIPMENT AND FURNITURE(a) Toys, equipment and furniture provided by a child care center shall be kept clean and in good repair.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “KINDERCARE LEARNING CENTER LLC” or State ID 2060420193). Inspection type (routine vs. follow-up) is not published in the county's data.