0demerits
HAPPY HEARTS CHILD CARE INC
7701 BRIARDALE DR, Charlotte, NC 28212
Child Care · NC permit/State ID 2060420454
Latest result0 demerits
Last inspectedJul 7, 2026
Inspections on record25
On record sinceAug 2, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 2, 2013Lower is betterJul 7, 2026
Inspections & violations
Jul 7, 2026 0 demerits · 1 violation
Inspector comments: EHS inspected both kitchens. Facility is still using the main house kitchen for childcare.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
General Comment:
15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed 2 staff member chairs with broken backs. The owner stated she has already ordered new chairs and is waiting for them to arrive before disposing of broken chairs.
Jan 15, 2026 2 demerits · 1 violation
Inspector comments: *NOTE: Kierrah Glover was present during time of inspection.
Report emailed to:
HAPPYHEARTS1@MSN.COM
QuWanya.Thompson@dhhs.nc.gov
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
15A NCAC 18A .2807 (h) Metal stem-type, thin probe, numerically scaled indicating product thermometers, accurate to ± 3 degrees Fahrenheit shall be used to ensure the maintenance of the internal cooking temperatures of all potentially hazardous foods required under this Rule. Observed metal stem thermometer not accurate within 3F of EHS calibrated thermometer. EHS advises center to obtain a new thermometer.
Jul 30, 2025 4 demerits · 2 violations
Inspector comments: Facility has added a classroom, kitchen, and bathroom. Facility has been working with zoning and code enforcement on the addition. EHS has let the Operator know she will need to contact our plan review/permitting team and to reach out to Nicole Bruce for approval of the addition to be used for childcare.
Main Office Number: 980-314-1620
Nicole Bruce: 704-507-4238
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
15A NCAC 18A .2819 (b). Diapering surfaces shall be made of smooth, intact, nonabsorbent material and shall be kept clean and in good repair. Observed tears on diaper pad. The operator replaced the diaper pad with a new intact one.
#29 · Hazardous products properly stored and locked: .2820
General Comment:
15A NCAC 18A .2820 (b)Toxic substances shall be stored below or separate from medications and food. Observed aerosol bug sprays and other chemicals stored in cabinet over food. Operator moved bug sprays and chemicals.
Jan 15, 2025 0 demerits · 0 violations
Inspector comments: No violations observed during time of inspection. Report emailed to Mrs. Mattie Glover at:
HAPPYHEARTS1@MSN.COM
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No violations were recorded for this inspection.
Jul 9, 2024 2 demerits · 1 violation
Inspector comments: Per Director center has completed updated lead water testing and are awaiting results.
*NOTE: Report emailed to Mrs. Mattie Glover at the following:
HAPPYHEARTS1@MSN.COM
QuWanya.Thompson@dhhs.nc.gov
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
15A NCAC 18A .2812 (i) An approved disinfectant shall be provided for cleaning purposes. When a chlorine solution is prepared by a child care center employee for use as an approved disinfectant, then the solution shall be prepared for use within 24 hours, and a testing method shall be used to ensure compliance with the prescribed chlorine concentration (500 -800 ppm). Observed disinfectant at 250ppm chlorine.
Jan 10, 2024 3 demerits · 1 violation
Inspector comments: *NOTE: Mrs. Mattie Glover was present during time of inspection. Report emailed to the following:
HAPPYHEARTS1@MSN.COM
QuWanya.Thompson@dhhs.nc.gov
#30 · Non-hazardous products properly stored: .2820 −3
15A NCAC 18A .2820 (c). Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use by storing the items 5 ft above the floor or behind lock and key. Observed a few bottles of hand sanitizer stored below 5 feet on sign in station located in main playroom downstairs.
Jul 14, 2023 2 demerits · 2 violations
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Prepare disinfectant between 500-800 ppm chlorine daily. 15A NCAC 18A .2819 (c ) and .2801 (7). Observed disinfectant measuring at 250ppm chlorine.
#41 · Persons caring for sick or mildly ill children excluded from situations in which disease transmission likely to occur: proper written cleanup procedure followed for vomiting or diarrheal events: .2827, .2836
The childcare center shall have written procedures that employees shall follow when responding to vomiting or diarrheal events that involve the discharge of vomitus or fecal matter onto surfaces in the center. The procedures shall address the specific actions employees must take to minimize the spread of contamination and the exposure of employees, children, food, and surfaces to vomitus or fecal matter. 15A NCAC 18A .2827. EHS emailed center required template for notated rule.
Sep 8, 2022 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS OBSERVED DURING INSPECTION.
No violations were recorded for this inspection.
Sep 24, 2021 0 demerits · 0 violations
Inspector comments: Mattie Glover accompanied REHS during inspection. Emailed Quwanya Thompson a copy of the inspection.
No violations were recorded for this inspection.
Feb 26, 2021 3 demerits · 1 violation
Inspector comments: NO DEMERITS FOR THE FOLLOWING:
#20. In child care centers, areas accessible to children shall be free of identified lead poisoning hazards as defined in G.S. 130A-131.7(7). Observed no lead water sampling testing completed per NC state law. Center has until April 1, 2021 to come into compliance.
#21. Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a). Observed toilet seat loose in downstairs restroom. Toilet seat was tightened during time of inspection.
*NOTE: Mrs. Glover was present during time of inspection, report emailed to her at: happyhearts1@msn.com
#30 · Non-hazardous products properly stored: .2820 −3
Approved non-hazardous products must be stored 5 ft above the floor or behind lock and key. 15A NCAC 18A .2820 (b), (c ) and (d). Observed hand lotion stored below 5 feet on shelving outside of kitchen.
Aug 6, 2020 0 demerits · 0 violations
Inspector comments: *NOTE: No violations observed during time of inspection. Report emailed to happyhearts1@msn.com
No violations were recorded for this inspection.
Jan 16, 2020 0 demerits · 0 violations
Inspector comments: *NOTE: Mrs. Glover was present during time of inspection and report was emaile to her at happyhearts1@msn.com
No violations were recorded for this inspection.
Jul 25, 2019 9 demerits · 3 violations
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
Observed the thermometer in the back of the kitchen refrigerator. Placed in the door. Follow the rule below.
All thermometers in refrigerators shall be stored in the warmest part of the refrigerator and located to be easily readable. 15A NCAC 18A .2806 (h) (1).
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
-Observed buildup under the highchair trays. Clean. -Observed buildup inside of the microwave. Clean.
Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3).
-15. No Points Deducted: Observed the water in the kitchen below 120F The facility has a leaking hot water heater and it will be replaced today, per owner. **VISIT WILL BE WITHIN 7 DAYS TO ENSURE THE WATER IS AT THE CORRECT TEMP. IF WATER IS NOT THE CORRECT TEMP, A PROVISIONAL WILL BE RECEIVED. The kitchen dishwashing sink shall be supplied with hot water at 120°F or above. 15A NCAC 18A .2815 (e).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed the edges of sleeping mats in disrepair. The internal cushion is exposed.
Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).
Report emailed to: happyhearts1@msn.com
Jan 3, 2019 9 demerits · 2 violations
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Observed bananas being cut and served with bare hands. Even though hands were washed before handling the bananas, minimum contact is still necessary.
Staff shall prepare food with the least possible manual contact by using utensils or clean disposable gloves. 15A NCAC 18A .2807 (b).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed toys in need of cleaning.
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
Report emailed to: happyhearts1@msn.com
Feb 27, 2018 2 demerits · 1 violation
Inspector comments: No points deducted: #34--- Observed tape residue and crayon markings on storage cabinets/shelving in upstairs class.
#11 · Approved sanitizer provided;test kit available: .2809, .2810, .2812, .2814 −2
Observed sanitizer 250ppm at diaper table and closer to 500ppm in kitchen.
Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d)
Oct 19, 2017 4 demerits · 1 violation
Inspector comments: Observed discoloration on carpet near downstairs door. Owner stated it is bleach stains.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed cloth covering on high chair torn.
Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3).
Mar 29, 2017 4 demerits · 1 violation
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed debris in hard kitchen sets.
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
Oct 24, 2016 4 demerits · 1 violation
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
) Observed both stationary kitchen toys needing to be cleaned (in crevices).
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
Feb 29, 2016 4 demerits · 2 violations
Inspector comments: Mattie Glover was present during the inspection.
6. Observed a used sippy cup with milk was stored in the refrigerator. Do not store used drinking cups or sippy cups in the refrigerator. **Once served, portions of leftover food shall not be served again unless the package is intact and the food is not potentially hazardous. 15A NCAC 18A .2808 (d)
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Observed the window blinds were dusty.
**Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed an bench with floking paint on the playground. Repair/repaint bench.
**Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a).
Nov 6, 2015 16 demerits · 5 violations
Inspector comments: Mattie Glover was present during the inspection.
#15- (CRITICAL) Observed the hot water at the kitchen 2 compartment sink was at 111F. **Hot water at the kitchen 2 compartment sink must be maintained above 120F.
A RETURN VISIT WILL BE MADE WITHIN 7 DAYS TO VERIFY INCREASE OF WATER TEMPERATURE AT THE KITCHEN 2 COMPARTMENT SINK.
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
Observed the metal stem thermometer was not working.
**Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h)
#11 · Approved sanitizer provided;test kit available: .2809, .2810, .2812, .2814 −2
Observed the sanitizer solution in the kitchen and care room (down stairs) with chlorine concentration above 250ppm.
**Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d)
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed soem food debris and sticky substance on the sleves/door of the kitchen refrigerator, and the microwave interior surface was worn and had rust.
Keep all food service equipment clean and in good repair. 15A NCAC 18A .2812 (f)
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Observed the hot was was at 111F at the washing machine.
**Hot water supplied to clothes washing machines shall be 120°F or above. 15A NCAC 18A .2815 (e).
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Observed the restroom hand washing sink had pitted/corroded metal, and the wooden toilet seat was worn and split.
**Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
**Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a).
Apr 30, 2015 13 demerits · 4 violations
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed sleeping mats less than 2 inches thick.**All sleeping mats, used during nap time, shall be waterproof, washable, and at least 2 inches thick. 15A NCAC 18A .2821 (b).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed cracked shower door.**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).**Note: Small handsink in kitchen (not sink by dishwasher) is only to be used for hand washing.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed floors and baseboards need cleaning in kitchen area.**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed fence not secure fron corner. Shed door falling apart. Playground swing cracked.**Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a).
Nov 3, 2014 7 demerits · 2 violations
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed several mats cracked at edges and flattened to less than 2 inches.**Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).**All sleeping mats, used during nap time, shall be waterproof, washable, and at least 2 inches thick. 15A NCAC 18A .2821 (b).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed cracked shower door. Washing machine needs wiping down.**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).GC: **Mattie Glover was present during inspection#37 Carpets were cleaned 3/1/14#46 CCA treated wood was last sealed on 5/3/2013GC #29: Observed shed at back of back yard not locked. Keep locked or remove hazardous items.
May 23, 2014 6 demerits · 2 violations
Inspector comments: **Mattie Glover was present during inspection#37 Carpets were cleaned 3/1/14#46 CCA treated wood was last sealed on 5/3/2013#34 Observed broken sliding door underneath diaper changing table in need or repair or replacement. Observed blinds in bottom room leading to outside play area with built up dust in need of cleaning**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).#28 Observed Immodium and a instant cold pack found in first aid kit stored on top of cabinet in kitchen next to stairs. Medications were removed from kit and locked in cabinet. **All medications must be stored behind lock and key. 15A NCAC 18A .2820 (d).
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed lining in kitchen shelving to be peeling and not flush with surface. Repair lining to make smooth and easily cleanable. **Keep all food service equipment clean and in good repair. 15A NCAC 18A .2812 (f)
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Observed disinfectant to register at 1,000 ppm in diaper changing room. Disinfectant was adjusted on site to register at 500ppm **Prepare disinfectant between 500-800 ppm chlorine daily. 15A NCAC 18A .2819 (c ) and .2801 (7).
Aug 8, 2013 6 demerits · 2 violations
Inspector comments: Mattie Glover was present during the inspection.**Critical item #29 from the 8/2/2013 inspection has been corrected.#37 - The carpets were last extraction cleaned on 8/6/2013#46 - The CCA treated wood was last sealed on 5/3/2013.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed the couch in the care room with torn surface and repairs with tape. **Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. See rule .2822 (a), (b).
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed a tree hole in the back yard with collected water and mosquito larvae. **Keep the property free of mosquito breeding areas.**Keep the property free of standing water. See rule .2831 (b).
Aug 2, 2013 30 demerits · 7 violations
Inspector comments: Ms. LaRhonda was present during the inpsection.**The following hand outs were issued: Privisional Guidelines, Hazardous items storageGeneral Comments:#5 - Observed infant bottles with formula(powder) and bottled water in the ground level care room. The care giver stated that the formula was prepared in the care room as needed. The care room is not equipped with a food preparation area. (CRITICAL) **Food preparation shall occur in the approved kitchen or at an approved food preparation area. See rule .2807 (a).#13 - Observed some multi-service cups and bowls with worn/damaged surfaces. **Discontinue use once surface is no longer easily cleanable.#37 - Carpets were last extraction cleaned on 4/13/2013.#46 - CCA wood treated on 5/6/2013
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Observed some sippy-cups prepared by parents were not labeled and had wrong date (8/1).**Label all food brought from home with the child’s name (First initial and last name or full name) and the date that the food was brought into the facility. See rule .2804 (f) **Meals, non-frozen breast milk, formula, and other bottled beverages brought from home shall be returned to the child's home or discarded at the end of each day. See rule .2804 (d) and (f).
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed the stove drip pans with food debris and one drip pan was severely burned.Observed the refrigerator drawers/container with spills.**Keep all non-food contact surfaces and equipment clean and in good repair. See rule .2812 (f) and .2809 (1) and (3).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed a bagged soil diaper was left on the diaper changing table.Observed the care giver did not remove her soiled gloves and wipe her or the child's hands with wipes before applying the clean diaper.**Follow the correct diaper changing procedure as described in rule .2819 (d).
#29 · Hazardous products properly stored and locked: .2820 −6
Observed the crawl-space storage door was left unlocked. The storage area contained gasoline, and insecticide.**All hazardous items must be stored behind lock and key. See rule .2820 (b).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed some cribs were not labeled.**All cribs, beds, cots and mats must be labeled with each individual child's name. See rule .2821 (c ).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed a high chair seat with torn vinyl, and the couch in the ground level care room was torn.**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. See rule .2822 (a), (b).
#35 · Mouth-contact surfaces cleaned and sanitized in rooms designated for children who are not toilet trained: .2822, .2836 −4
Observed the children were sharing mouthed toys. **In areas where children are not toilet trained, large mouth contact toys and toys not designed to be submerged shall be washed, rinsed in place, sprayed with a sanitizing solution, and allowed to air dry, after use and more frequently when visibly dirty. See rule .2822 (a). **In areas where children are not toilet trained, small mouth contact toys shall be washed, rinsed, sanitized (submerged for 2 minutes), and allowed to air dry, after use and more frequently when visibly dirty. See rule .2822 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HAPPY HEARTS CHILD CARE INC” or State ID 2060420454). Inspection type (routine vs. follow-up) is not published in the county's data.