4demerits
TENDER HEARTS CHILD CARE
2301 N SHARON AMITY RD, Charlotte, NC 28205
Child Care · NC permit/State ID 2060420783
Latest result4 demerits
Last inspectedSep 23, 2026
Inspections on record29
On record sinceJun 27, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 27, 2013Lower is betterSep 23, 2026
Inspections & violations
Sep 23, 2026 4 demerits · 3 violations
#10 · Food contact surfaces properly washed, rinsed, sanitized and air dried; single-service articles not re-used: .2809, .2810, .2812, .2814
General Comment:
15A NCAC 18A .2810 (f) Bottle warming equipment shall be cleaned and sanitized per rule .2812 and the manufacturer's instructions.
Observed bottle warmer in infant room with build up. CDI - Director cleaned the bottle warmer during the inspection.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
15A NCAC 18A .2819 (b). Diapering surfaces shall be made of smooth, intact, nonabsorbent material and shall be kept clean and in good repair.
Observed minor crumbs/debris on the diaper pad in the infant room. Needs cleaning.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836
General Comment:
15A NCAC 18A .2821 (b). Cribs and play pens used for sleeping shall be kept clean and equipped with a firm, tight-fitting mattress made of waterproof, washable material at least two inches thick.
Observed mattresses in infant room in two cribs were two one inch mattresses stacked together. Needs mattresses 2 inches thick.
Mar 24, 2026 4 demerits · 1 violation
Inspector comments: *NOTE: Director, Beverly Scott, was present during time of inspection. Report emailed to:
tender24hearts@gmail.com
ten7der@yahoo.com
Mara.Brinton@dhhs.nc.gov
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed touch up paint needed to walling throughout center.
15A NCAC 18A .2824 (a). Floors and floor coverings in food preparation, food storage, utensil washing, toilet rooms, and laundry areas shall be constructed of nonabsorbent material and shall be kept clean and in good repair. Observed baseboard lifting from walling in toddler classroom.
Oct 1, 2025 8 demerits · 5 violations
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (d) Bulk food stored in a refrigerator shall be stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. Observed containers of bulk milk stored in small refrigerator in infant room. REPEAT VIOLATION.
15A NCAC 18A .2806 (a) Once pre-packaged food has been opened, the food shall be stored in clean, resealable bags or containers made of plastic or glass that are tightly covered and manufactured for the purpose of food storage. Observed rice stored in non resealable bag/container. Needs to be in resealable bag/container.
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836
General Comment:
15A NCAC 18A .2806 (j) (1) Each refrigerator shall be provided with a numerically scaled indicating thermometer that is accurate to ± 3 degrees Fahrenheit and located to measure the air temperature in the warmest part of the refrigerator. Recording thermometers that are accurate to ± 3 degrees Fahrenheit may be used in lieu of indicating thermometers.
Observed thermometer in refrigerator has cracked red line. Needs replacement.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
General Comment:
15A NCAC 18A .2818 (a). Lavatories shall be kept clean and in good repair. Observed several sinks leaking around faucet when turned on. Needs repair.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
15A NCAC 18A .2821 (b). Cribs and play pens used for sleeping shall be kept clean and equipped with a firm, tight-fitting mattress made of waterproof, washable material at least two inches thick. Observed mattress in infant/ones room made of absorbent material. Needs to be made of waterproof/washable material and 2 inches thick. REPEAT. Facility Director is to switch mattress with one she has that is waterproof/washable and 2 inches thick.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836
General Comment:
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed base board peeling from wall in toddler bathroom. Needs repair.
May 6, 2025 12 demerits · 5 violations
Inspector comments: Jessica Moss was present during time of inspection.
Report emailed to the following:
tender24hearts@gmail.com
ten7der@yahoo.com
Mara.Brinton@dhhs.nc.gov
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (d) Bulk food stored in a refrigerator shall be stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. Observed 2 containers of bulk speciality milk brought from child’s home stored in dorm refrigeration unit in infant classroom. REPEAT VIOLATION.
#19 · Approved drinking fountains, pressure regulated, clean: .2815, .2836
15A NCAC 18A .2815 (f).Drinking fountains, if provided, shall be separate from handwash lavatories and kept clean. Observed minor debris in outside water fountain basin. Clean. -General comment.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed loose toilet seat in toddler classroom. Repair. -General comment.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
15A NCAC 18A .2821 (d). Mats shall be of a waterproof, washable material at least two inches thick. Observed two 1 inch crib mattresses stacked together to create crib mattress in infant classroom. EHS advises center to adhere to notated rule.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2824 (a). Floors and floor coverings in food preparation, food storage, utensil washing, toilet rooms, and laundry areas shall be constructed of nonabsorbent material and shall be kept clean and in good repair. Observed damaged floor laminate in kitchen and after school restroom. Repair.
Nov 7, 2024 6 demerits · 3 violations
Inspector comments: *NOTE: Director, Ms. Beverly Scott, was present during time of inspection. Report emailed to the following:
tender24hearts@gmail.com
Mara.Brinton@dhhs.nc.gov
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836
15A NCAC 18A .2806 (d) Bulk food stored in a refrigerator shall be stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. Observed bulk specialty milk stored in dorm sized refrigerator in infant classroom. During time of inspection Director put milk in kitchen full sized refrigerator.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2824 (b). Floors and floor coverings in sleeping and play areas shall be kept clean and in good repair. Observed floor tiles cracking throughout center.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
15A NCAC 18A .2826 (a). Light fixtures in all areas shall be kept clean and in good repair. Observed light fixture cracked in 2’s restroom.
May 8, 2024 4 demerits · 3 violations
Inspector comments: *NOTE; Director, Beverly Scott, was present during time of inspection. Report emailed to the following:
tender24hearts@gmail.com
Mara.Brinton@dhhs.nc.gov
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836
15A NCAC 18A .2806 (d) Bulk food stored in a refrigerator shall be stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. Observed pitcher of milk stored in dorm refrigeration unit in infant classroom.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2824 (b). Floors and floor coverings in sleeping and play areas shall be kept clean and in good repair Observed floor tiles with cracks throughout center.
#39 · Equipment clean and in good repair; maintained as required: .2826
15A NCAC 18A .2826 (a). Light fixtures in all areas shall be kept clean and in good repair. Observed light shield cracked in toddler classroom.
Nov 29, 2023 4 demerits · 3 violations
Inspector comments: *NOTE: Beverly Scott was present during time of inspection. Report emailed to center at the following:
tender24hearts@gmail.com
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed minor touch up paint needed to walling throughout center. Observed sticker residue on ceilings in some classrooms. Observed some floor tiles cracking/broken sporadically throughout center.
#39 · Equipment clean and in good repair; maintained as required: .2826
15A NCAC 18A .2826 (a). Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. Observed unshielded light bulb in restroom in 1’s classroom.
#42 · Designated area for sick children; maintained as required; written procedures for vomiting or diarrheal events: .2827, .2836
15A NCAC 18A .2827 (d). The child care center shall have written procedures that employees shall follow when responding to vomiting or diarrheal events that involve the discharge of vomitus or fecal matter onto surfaces in the center. The procedures shall address the specific actions employees must take to minimize the spread of contamination and the exposure of
employees, children, food, and surfaces to vomitus or fecal matter. EHS emailed center new required procedure template.
Apr 24, 2023 21 demerits · 9 violations
Inspector comments: 1. LEAD TESTING is DUE by 10/13/2023. Last testing was 10/13/2020. Only at the 3 compartment sink in the kitchen and water fountains are required.
2. Sliding bolt latch need to be removed from the kitchen door due to entrapment hazard as there is no second door to exit from.
Ponpasert led and typed the inspection.
Ms Beverly present during the inspection.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Bottle warming equipment shall be cleaned and sanitized at least daily and when visibly soiled. 15A NCAC 18A .2810 (f) (1) and .2804 (d). Observed bottle warmer with pink residue on it. Need to be cleaned (wash, rinse and sanitize) at least once a day.
Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3). Observed microwave in the kitchen and infant’s room with food residues on them. Need cleaning and keep clean.
Keep all food service equipment clean and in good repair. 15A NCAC 18A .2812 (f). Observed broken cabinets in the kitchen. Need repair or replace, and keep in good repair.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d). Observed teacher is missing some steps when changing diaper for a child. Diaper changing procedures posted on the wall. Ensure to follow step by step and keep dirty and clean procedures separate. Hand washing at the end of the procedure.
#30 · Non-hazardous products properly stored: .2820 −3
All sanitizing solutions shall be labeled with the word "sanitizer". 15A NCAC 18A .2820 (c ). Observed sanitizer bottle was labeled correctly, however the disinfectant bottle was not. ALL bottles need correct labeling.
#31 · Facilities provided for proper storage, used and kept clean: .2820
Coat hooks must be 12 inches apart. 15A NCAC 18A .2820 (e). Observed hooks are not at least 12 inches apart when hanging children items. Ensure hooks are at least 12 inches apart and make sure that children items are not touching while hanging on hooks.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836
Children must be spaced at least 18 inches apart or separated by a partition while napping. 15A NCAC 18A .2821 (e). Observed children were napping about 7-11 inches apart from each other. Must provide a space in between children at least 18 inches apart.
Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a). Observed torn mattress in infant room. Need a replacement. And keep in good repair.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed damaged paper block and plastic drawer in 4 year old classroom. Need to be replaced. Observed wigs in classroom need to be cleaned regularly and keep clean. Observed ripped and tear blue chair in after school room. Need repair or replace.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
REPEAT
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed holes on wall near the microwave and hand sink. Need patching and repainting. Observed stain on ceiling in laundry room in infant room. Need repaint and touch up. Observed floor tiles cracked and chipped throughout.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b). Observed slightly dusty on ceiling vents in bathrooms/classrooms. Need cleaning and keep clean.
REPEAT
Keep all light fixtures clean and in good repair. 15A NCAC 18A .2826 (a). Observed broken lights in after school restroom and kitchen. Need light fixture repair/replacement.
Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces describe in 15A NCAC 18A .2826 (a). Observed lighting in the kitchen at 11 foot candles. Light fixture need to be repair/replace and ensure it is at least 50 foot candles at all work surfaces.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832
All play ground equipment must be kept clean and in good repair. 15A NCAC 18A .2832 (c ). Observed broken play kitchen toy outside on the way to playground. Need repair/replace.
Apr 28, 2022 4 demerits · 1 violation
Inspector comments: No demerits were issued for the following:
23. Observed no handwashing sign in the 2 year old room. Sign was posted during inspection.
**Hand washing signs shall be posted at all hand washing areas. 15A NCAC 18A .2818 (e)
34. Observed buildup on dramatic play kitchen set in room not currently being used. Needs to be cleaned.
**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
39. Observed light shield missing in the bathrooms in the 2 year old and empty classroom.
**Keep all light fixtures clean and in good repair. 15A NCAC 18A .2826 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed floor tile cracked during the inspection. Observed touch up paint needed in infant room not currently used and the window sill in 2 year old room.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
Aug 17, 2021 4 demerits · 1 violation
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed floor tile cracking
throughout hallways of center. Observed paint chipping off wall in toilet adjacent to infant's classroom. Replace damaged
tile and flooring throughout the center.
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Repair torn screen on the
windows of the two's, three's, four's and five's classroom.
Aug 2, 2021 10 demerits · 2 violations
Inspector comments: Food shall be free from spoilage, filth, or other contamination and shall be safe for human consumption. 15A NCAC 18A .2804 (a). Observed damaged cans of food stored in cabinet. PIC discarded damaged cans.
In child care centers, areas accessible to children shall be free of identified lead poisoning hazards as defined in G.S. 130A-131.7(7). Childcare center is not reported on the Clean water for Carolina Kids website. PIC stated that they have completed all of the requirements for Pb testing. PIC called RTI point of contact: Jennifer Redmon and AJ Kondash to verify status of Pb testing. Ms. Redmon sent a screenshot verifying that Tender Hearts Childcare has submitted all of the required documentation and water samples for testing on 6/25/2020. Mr. Kondash stated that he will update the information on the website and send them the results of their test. PIC emailed the email correspondence from Ms. Redmon to REHS. Awaiting testing results. No demerits assessed due to the center being compliant.
#15 · Hot water supplied and maintained in the kitchen: .2815, .2836 −6
The kitchen dishwashing sink shall be supplied with hot water at 120°F or above. 15A NCAC 18A .2815 (e). Water at kitchen sink tempt at 88F. PIC called maintenance to adjust water temperature to meet compliance.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed floor tile cracking throughout hallways of center. Observed paint chipping off wall in toilet adjacent to infant's classroom. Replace damaged tile and flooring throughout the center.
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Repair torn screen on the windows of the two's, three's, four's and five's classroom.
Feb 3, 2021 11 demerits · 4 violations
Inspector comments: *NOTE: Ms. Beverly and were present during time of inspection. Inspection report emailed to owner at ten7der@yahoo.com and
center at tender24hearts@gmail.com
#23 · Approved storage in toilet rooms, lavatories free of storage; hand wash signs posted: .2817, .2818, .2836 −2
Hand washing signs shall be posted at all hand washing areas. 15A NCAC 18A .2818 (e). Observed no handwashing sign in 3-4's classroom restroom.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
#32. All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress
that is at least 2 inches thick. 15A NCAC 18A .2821 (b). Observed crib mats in 1's classroom less than 2 inches thick (multiple mats were stacked together EHS advises that center follow mat manufacturers recommendation).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed floor tile cracking throughout hallways of center. Observed tape residue on ceiling throughout classrooms in center. Observed wall paint chipping in infant classroom that is not currently in use. Observed baseboard in bathroom peeling in older toddler classroom.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Light bulbs must be shatterproof or shielded. 15A NCAC 18A .2826 (a). Observed unshielded light bulb in 3-4's restroom.
Jul 10, 2020 10 demerits · 3 violations
Inspector comments: GENERAL COMMENTS NO DEMERITS FOR THE FOLLOWING VIOLATIONS:
#32. All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b). Observed crib mats in 1's classroom less than 2 inches thick.
*NOTE: Ms. Beverly and were present during time of inspection. Inspection report emailed to owner at ten7der@yahoo.com and center at tender24hearts@gmail.com
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed child sized furniture throughout center with tape residue. Observed storage closets with tape residue. Observed blinds throughout center torn and in need of replacing.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed paint chipping in 1's classroom. EHS used a lead swab to check chipping/peeling paint and swab did not indicated lead present. EHS advises center to touch up chipping/peeling paint throughout center. Observed cracked floor tile throughout center. Observed ceilings throughout center with tape.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Light bulbs must be shatterproof or shielded. 15A NCAC 18A .2826 (a). Observed unshielded light bulb in 4-5's restroom.
Nov 13, 2019 10 demerits · 3 violations
Inspector comments: GENERAL COMMENTS NO DEMERITS FOR THE FOLLOWING VIOLATIONS:
#12. Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3). Observed food debris build up under high chair tray in toddler room 1. Clean.
#39. Light bulbs must be shatterproof or shielded. 15A NCAC 18A .2826 (a). Observed un shielded non shatterproof light bulbs in 4's-5's restroom and women's hallway restroom lights.
*NOTE: Ms. Beverly was present during time of inspection. She signed for inspection report and it was emailed to her at beverlymeriweather@yahoo.com
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a). Observed loose toilet seat in toddler room 1. Repair. Observed staining on toilet in toddler room 1. Clean.
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Prepare disinfectant between 500-800 ppm chlorine daily. 15A NCAC 18A .2819 (c ) and .2801 (7). Observed disinfectant at 250 ppm throughout center. Directors used her strips to check the strength of the disinfectant and it read between 300-450ppm. EHS advised director to wait the required amount of time that is stated on the strips to ensure an accurate reading.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed touch up paint needed throughout facility. Observed cracking floor tile throughout facility.
May 30, 2019 8 demerits · 2 violations
Inspector comments: No demerits were issued for the following:
21. Observed loose toilet seat in room 1. Needs to be tightened.
**Keep toilets and urinals clean and in good repair. 15A NCAC 18A .2817 (a).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed large interactive play sets in need of cleaning during the inspection.
**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed touch up paint needed during the inspection. Observed tile cracked on the hallway leading to infant room.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
May 29, 2019 14 demerits · 4 violations
Inspector comments: No demerits were issued for the following:
5. Observed staff food stored on the counter top in bag not properly sealed. Ensure food is properly stored to reduce chances of pests.
**Store all foods in approved re-sealable bags or containers once opened. 15A NCAC 18A .2806 (a)
27. Observed soapy water bottle not labeled at the food prep sink in the infant room.
**All cleaning and disinfectant solutions shall be properly labeled (i.e. soapy water, disinfectant). 15A NCAC 18A .2819 (c ) and .2820 (c ).
Re-inspection will be completed within 7 days due to #29 violation.
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Observed disinfectant around 300 ppm in the infant. Disinfectant was replaced.
**Prepare disinfectant between 500-800 ppm chlorine daily. 15A NCAC 18A .2819 (c ) and .2801 (7).
#29 · Hazardous products properly stored and locked: .2820 −6
Observed Aeroscent stored in the restroom in room 4. Warning label on products states that its harmful if it comes into contact with eyes.
**All hazardous items must be stored behind lock and key. 15A NCAC 18A .2820 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed touch up paint needed during the inspection.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Observed dust build up on the vent covers in the hallway restroom and after school restroom.
**Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).
Aug 30, 2018 11 demerits · 3 violations
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed caregiver completely dress the child before wiping her and the child's hands. Ensure that hands are wiped with the wipes before child is dressed.
**Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed bottom side of extra mats stored on top of cots with sheets on them in one and three year old room. Mats were removed.
**Sleeping mats, cribs, and cots shall be stored to prevent contamination. 15A NCAC 18A .2821 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed paint touch up needed throughout classrooms during inspection.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
Apr 6, 2018 13 demerits · 4 violations
Inspector comments: GENERAL COMMENT: Observed one bug in the kitchen and on the in 4 yr old room. Director stated treatment was completed this morning.
Observed buildup on the water fountain outside that is out of service. Director stated this is due for removal.
#13 · Proper storage and handling of clean equipment, utensils and single-service articles: .2809, .2810, .2812, .2814 −3
Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .2809 (8). Observed disposable gloves stored inside the splash zone of the handsink in the 4 yr old room.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed food buildup on the undersides of tables in the 2yr old, 4yr old and toddler rooms.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed floors damaged in the hallways with deep cracks in the tiles at the connection between the older and newer sections of the building. Observed water damage to the ceiling in the laundry room around the light. Observed damaged wall with gap and swelling wood surface around the outside of the dishwasher.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
All play ground equipment must be kept clean and in good repair. 15A NCAC 18A .2832 (c ). Observed small slide on playground with peeling paint, sand and water basins outside with chips in the sides, damaged wood picnic table and damaged soccer ball on playground.
Aug 28, 2017 21 demerits · 6 violations
Inspector comments: NO POINTS:
#21: Repair or replace damaged shelving in bathrooms. Keep equipment in good repair.
#27: Observed teacher didn't take enough wipes out and was digging more out of container in middle of diaper change. This practice could contaminate whole container of wipes.
#46: Provide documentation that CCA wood has been sealed in the last 2 years.
#29 (critical violation) Observed lock not latched in laundry room and broken combo lock in one classroom. Make sure locks are latched and secure.
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Store all foods in approved re-sealable bags or containers once opened. 15A NCAC 18A .2806 (a) Observed opened bags of dry goods with tops twisted. Put into lidded container or baggie.
Opened baby food jars, intended to be finished on another day, must be labeled with the date opened, and discarded after 2 days. 15A NCAC 18A .2804 (d). Observed opened baby food with no name or date in infant fridge.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3). Observed microwave in infants room needs cleaning. Kitchen as a whole needs cleaning of spills and splatters.
#13 · Proper storage and handling of clean equipment, utensils and single-service articles: .2809, .2810, .2812, .2814 −3
Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .2809 (8), .2814 (a) and (b). Observed uncovered cups in 2 classrooms.
Protect food service equipment from contamination. 15A NCAC 18A .2814 (a) and (b). Observed bottle warmer and bottle caps in splash zone of hand sink, infant room.
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Toxic substances shall be stored below or separate from medications and food. 15A NCAC 18A .2820 (b) Rearrange laundry room to have chemicals and cleaners stored below food and single service items.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed holes in walls where paper towels dispensers and shelves have been moved. General cleaning and maintenance needed of walls, chipped paint on window sills.
#47 · No animals in food preparation areas and no unrestrained animals except as allowed; no prohibited animals; required veterinary records available and current: .2831, .2832 −3
Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians shall not be kept on the premises as pets. 15A NCAC 18A .2831 (a). Observed a box turtle in the after school room.
Jun 7, 2017 11 demerits · 4 violations
Inspector comments: No points deducted 21- Observed pee staining on the bottom of the toilet in the 4-5 year old classroom. Cleaned by employee during inspection.
No points deducted 4- Observed a container of ham in the refrigerator of the kitchen at 50F. All other items in refrigerator observed at 43F. Ham was discarded.
#11 · Approved sanitizer provided;test kit available: .2809, .2810, .2812, .2814 −2
Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d) Observed sanitizer in multiple rooms at 250ppm. Observed a single room with a sanitizer concentration less than 50ppm.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed peeling paint and wall damage in multiple rooms. Observed tape residue on the ceilings throughout all rooms. Observed floor damage in the hallway leading to the infant room. Observed tile damage in the infant room near the rear handsink/refrigerator.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b). Observed ventilation in the toddler room, 2 year old room and 3 year old rooms in need of cleaning and repainting.
#48 · Pest control; premises free of conditions that harbor or attract pests: .2831, .2832 −3
Keep the facility free of rodents, insects and vermin. 15A NCAC 18A .2831 (b). Observed flies in the three year old room and the infant room.
Dec 21, 2016 13 demerits · 4 violations
Inspector comments: Beverly Scott was present during the inspection. NOTE: Repair flickering light in the main hallway.
***Critical violations #28 and #29 from the 12/14/16 inspection have been corrected.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed the care giver did not wipe her hands ith clean wipe before putting on a econd pair of gloves.
Observed the care giver in the Toddler room used the food service sink to ash hands during and after changing a diaper. **Do not leave the diapering station to wash hands.
**Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
#30 · Non-hazardous products properly stored: .2820 −3
Observed individual hand sanitizer stored in a child's cubby.
**Approved non-hazardous products must be stored 5 ft above the floor or behind lock and key. 15A NCAC 18A .2820 (b), (c ) and (d).
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Observed some cubbie drawers with buildup of debris in the 2's room.
**Adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. 15A NCAC 18A .2820 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Repeat - Observed the walls and ceiling in some rooms needed cleaning and/or repainting, the window sills throughout the facility with damaged paint, a damaged ceiling due to an AC leak in Room 3, and damaged cracked linoleum flooring throughout the facility.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
Dec 14, 2016 40 demerits · 10 violations
Inspector comments: Beverly Scott was present during the inspection. Documents provided today: Provisional Guidance, Cleaning Guide, Hazardous Item Storage, CCA Form, Administrator Checklist, Sanitizer/Disinfectant Preparation Guide, and the Child Care Sanitation Rules.
NO POINTS ISSUED FOR THE FOLLOWING:
5. Observed a bulk package of cheese puffs was not sealed in Room 2. **Store all foods in approved re-sealable bags or containers once opened. 15A NCAC 18A .2806 (a)
11. / 26. Observe the newly made sanitizer and disinfectant was very warm/hot to touch. Recommend preparing with cold water to prevent the rapid loss of chlorine strength.
17. Observed the kitchen door was left unlocked and later propped open when no staff was present. The kitchen door was locked during the inspection. Procedure was established to ensure the door remains locked when no staff is present. **Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e).
22. Observed no soap and towels at the sink in the laundry room. Recommend adding soap and paper towels to the sink to make it for hand washing for after handling soiled linen. Observed no toilet paper supplied to the restroom in Room 3. **Toilet tissue shall be provided in each toilet room. 15A NCAC 18A .2817 (a).
23. Observed an activity toy was stored in Room 1 restroom. **Limit storage in restrooms to toileting and diapering items only. 15A NCAC 18A .2817 (a).
31. Observed most storage area was unorganized and needed cleaning. Organize items that are stored and keep the areas clean. **Adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. 15A NCAC 18A .2820 (a). Observed refrigerated medication was stored with/above food in Room 1. **Medications stored in a room with food or chemicals, shall be stored in a separate and locked container or cabinet. 15A NCAC 18A .2820 (d).
44. Observed several some outside trash cans were damaged with broken lids, and split containers. **Keep dumpster and garbage containers free of holes and in good repair to prevent insect and vermin nuisances. 15A NCAC 18A .2830 (d).
49. Observed some hard plastic toys were worn/weathers and were broken and had sharp edges on the infant playground. Replace all damaged broken toys. **All play ground equipment must be kept clean and in good repair. 15A NCAC 18A .2832 (c ). **Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a).
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
Observed the metal stem thermometer was not working.
**Provide a numerically scaled metal stem-type thermometer accurate to 2°F. 15A NCAC 18A .2807 (h)
#10 · Food contact surfaces properly washed, rinsed, sanitized and air dried; single-service articles not re-used: .2809, .2810, .2812, .2814 −5
REPEAT NON-COMPLIANCE: Observed the can opener blade with accumulated food debris, and the metal stem thermometer with dried food residue.
**Food contact surfaces and utensils shall be cleaned and sanitized after preparing raw foods, prior to preparing ready to eat foods, and after any interruption of operations in which contamination may have occurred. 15A NCAC 18A .2807 (c ) and .2812 (b).
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed the microwave needed cleaning and had some rusty interior surface, and the refrigerator in Room 1 was not clean.
Observed the laminate surface separating from kitchen counters (REPEAT).
**Keep all food service equipment clean and in good repair. 15A NCAC 18A .2812 (f)
#19 · Approved drinking fountains, pressure regulated, clean: .2815, .2836 −2
Observed the hallway water fountain with pink and black residue on the mouth spout and around the faucet.
**Keep water fountains clean at all times. 15A NCAC 18A .2815 (f).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed the under side of the diaper changing pad was torn in Room 1, and the diaper changing table had debris beneath the pad in Room 4.
**Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b).
#28 · Medications properly stored: .2820 −6
(CRITICAL) Observed a child's prescription antibiotic was stored in the unlocked classroom refrigerator in the Toddler room. The medication was moved to a lock box during the inspection. **All medications must be stored behind lock and key. 15A NCAC 18A .2820 (d).
#29 · Hazardous products properly stored and locked: .2820 −6
(CRITICAL) Observed a container of laundry detergent with warning was stored on the floor in the unlocked laundry room. The detergent was moved to a locked cabinet during the inspection. **All hazardous items must be stored behind lock and key. 15A NCAC 18A .2820 (b).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed most of the mattresses in the infant room were damaged with torn surfaces and exposed cushioning.
**All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b). **Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Observed some books were worn and torn/worn, several shelving units with sticky residue collecting debris, a box fan was dusty in Room 4, shelving units were dusty, and worn plastic bin and baskets with broken/split/sharp edges in Room 3.
**Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed the walls and ceiling in some rooms needed cleaning and/or repainting, the window sills throughout the facility with damaged paint, a damaged ceiling due to an AC leak in Room 3, an absorbent rug Room 3 restroom, damaged cracked linoleum flooring throughout the facility, and the walls in the kitchen needed cleaning.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. **Floors and floor coverings of all food preparation, food storage, utensil-washing areas, toilet rooms, and laundry areas shall be constructed of non-absorbent, easily cleanable material. 15A NCAC 18A .2824 (a).
Apr 19, 2016 14 demerits · 4 violations
Inspector comments: 4. Observed green beans at 97F in unplugged crock pot and pizza slices on paper plates at 102F. The food was discarded. All potentially hazardous food products shall be maintained at 45°F, or below, or 140°F or above. 15A NCAC 18A .2806 (f)
8. Observed hard boiled eggs being stored in a domestic refrigeration unit that were made on a previous day. Eggs were discarded today. Child care centers, licensed for 13 or more children, are not approved to use domestic refrigerators to cool food. 15A NCAC 18A .2810 (d).
10.Observed can opener with dried food debris on the blade. 10. Food contact surfaces and utensils shall be cleaned and sanitized after preparing raw foods, prior to preparing ready to eat foods, and after any interruption of operations in which contamination may have occurred. 15A NCAC 18A .2807 (c ) and .2812 (b).
21. Observed house plant in kitchen hand sink. 21. Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
29. Observed key for locked hazardous materials cabinet within 5 feet of floor. 29. Keys used to access hazardous item storage must be out of reach of children (5 ft above the floor) and stored separately from lock. 15A NCAC 18A .2820 (b).
49. Observed portions of picnic tables in outdoor learning environment with loose screws. 49. Keep the premises clean and free of dilapidated structures and broken play equipment. 15A NCAC 18A .2832 (a).
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed chipping and peeling laminate on kitchen counters. 12. Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed damaged diaper changing mat in room 1. 27. Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed cracked and peeling flooring throughout center, roof leak damage in room 3, hole in wall near doorway in room 3, detached baseboard in room 3, wallpaper peeling in room 3, and chipping wall paint in room 4. 37. Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Observed dusty ventilation coverings in 2 classrooms. Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).
Nov 18, 2015 18 demerits · 5 violations
Inspector comments: #17: Observed kitchen door open. Keep door closed and locked unless occupied. **Children cannot have access to water that is more than 120F.
#34: Observed tape residue on furniture in multiple rooms. **Keep furniture clean and in good repair.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed one cabinet door with hinge not attached at bottom. Observed one cabinet door not attached to cabinet. Observed kitchen/food area cabinetry cracked in infant room.
**Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3)
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed teacher doing paperwork and art activities using diaper changing table as a table. Keep non-diaper related items off diaper changing table. Incorrect diaper changing procedure in infant room (didn't wipe hands with wipe after removing gloves, kept old gloves on then handled clean diaper).
**Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
**Keep the diaper changing table free of non-diaper changing related storage. 15A NCAC 18A .2819 (b).
#30 · Non-hazardous products properly stored: .2820 −3
Observed diaper cream stored unlocked and less than 5 feet (below diaper changing table) in room 1.
**Approved non-hazardous products must be stored 5 ft above the floor or behind lock and key. 15A NCAC 18A .2820 (b), (c ) and (d).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed 2 crib mattresses with tears. Several crib mattresses that are too flattened. Must be a minimum of 2 inches thick.
**All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed cracked floor tiles. Wall damage in several areas. Tape residue on several ceilings. Frayed carpet in room 1. Wood support/base needs repainting in room 3's bathroom. Several broken blinds throughout facility.
**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
May 27, 2015 15 demerits · 4 violations
Inspector comments: 10. Observed can opener blade on large can opener damaged. Observed can opener in drawer with blade collecting residue.Multi-service utensils must be washed, rinsed, and sanitized after each use. 15A NCAC 18A .2812 (e)23. Observed toy stored in bathroom in room 1.Limit storage in restrooms to toileting and diapering items only. 15A NCAC 18A .2817 (a).28. Observed medications stored unlocked in infant room including childrens fever medication, and Vaseline.All medications must be stored behind lock and key. 15A NCAC 18A .2820 (d).39. Observed one rusty vent in room 2.Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).Note: Observed keys attached to cabinets in classrooms throughout, no hazardous items in cabinets, purses present.Keys to locks containing medications and hazardous items must be stored over 5 feet. If staff keep medications in their purse the keys must be kept at least 5 feet high.Ms. Beverly Scott present during inspection.
#9 · Meets specifications for other equipment and utensils, approved material and construction: .2809, .2810, .2812, .2814 −4
Observed damaged countertops in kitchen along front edge, wood exposed. Observed damaged backsplashes with wood exposed.All food service equipment shall be made of an approved material. 15A NCAC 18A .2809.
#12 · Equipment, non-food contact surfaces clean; in good repair: .2809, .2810, .2812, .2814 −4
Observed one cabinet door with hinge not attached at bottom. Observed one cabinet door not attached to cabinet. Observed oven drawer not secure on left side.Keep all non-food contact surfaces and equipment clean and in good repair. 15A NCAC 18A .2812 (f) and .2809 (1) and (3)
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed children sleeping less than 18 inches apart in room 4. Children must be spaced at least 18 inches apart or separated by a partition while napping. 15A NCAC 18A .2821 (e).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Repeat non-compliance: Observed floor damaged under 3 compartment sink in kitchen, wood damaged and loose to touch. Observed laminate flooring loose in kitchen, wood exposed. Observed chipping paint in care rooms throughout facility. Observed chipping paint in hallway. Observed floor tiles damaged throughout facility. Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Floors and floor coverings of all food preparation, food storage, utensil-washing areas, toilet rooms, and laundry areas shall be constructed of non-absorbent, easily cleanable material. 15A NCAC 18A .2824 (a).
Dec 4, 2014 18 demerits · 5 violations
#1 · Handwashing when required: .2803, .2836 −5
Observed care givers not wash hands properly as a final step of diaper change.**Wash hands when required. 15A NCAC 18A .2803 (a)
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed torn diaper changing pad in room #1.**Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b).
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Observed toy stored below hand sink in room #1. Do not store clean items below sink plumbing.Adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. 15A NCAC 18A .2820 (a).CCA wood sealed 2/12/14. Carpets cleaned 11/29/14.General Comment #29: Observed unlocked aerosol in room #7. **All hazardous items shall be locked. (critical violation).
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed several crib mattresses with tears. Several crib mattresses too flat. Several cots with either frayed surface or bent frames so child practically laying on floor. Observed children napping less than 18 inches apart in room #4.**Keep all mats, cots, and cribs clean and in good repair. 15A NCAC 18A .2821 (a).**Children must be spaced at least 18 inches apart or separated by a partition while napping. 15A NCAC 18A .2821 (e).**All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. 15A NCAC 18A .2821 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed cracked floor tiles throughout facility.**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
May 13, 2014 15 demerits · 4 violations
Inspector comments: Beverly Scott was present during the inspection.#37 - Records indicate carpets were last extraction cleaned on 5/10/2014.#39 - Observed the HVAC vent was dusty in the school-age room. **Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b).#49 - Observed the ground at the HVAC discharge was saturated and pooling water. **Keep the property free of standing water. 15A NCAC 18A .2831 (b).#46 - No CCA treated wood present.
#10 · Food contact surfaces properly washed, rinsed, sanitized and air dried; single-service articles not re-used: .2809, .2810, .2812, .2814 −5
Observed the can opener blade with collected food residue. The blade was cleaned during the inspection.**Food contact surfaces and utensils shall be cleaned and sanitized after preparing raw foods, prior to preparing ready to eat foods, and after any interruption of operations in which contamination may have occurred. 15A NCAC 18A .2807 (c ) and .2812 (b).
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836 −4
Observed a sink was slow draining in room 4, and the sink was leaking in room 1.**Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a).
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
Observed a backpack was on the floor in the school-age room.**Adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. 15A NCAC 18A .2820 (a).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed chipping paint on the walls in rooms 1 and 7, and the floor tiles were displaced at the door in the school-age room.**Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825.
Oct 11, 2013 14 demerits · 5 violations
Inspector comments: Nadine Frye and Beverly Scott were present during the inspection.#2 - Observed the care giver used the food prep sink to wash her hands during the diaper change demonstration. **Use the approved diaper changing sink to wash hands after changing a diaper.#29 - Observed bags of un-mixed concrete on the side walk on route to the playground.**All hazardous items must be stored behind lock and key. See rule .2820 (b).#30 - Observed the soapy water solution and disinfectant solution was stored below 5ft in the 1's room. Bottles were moved to the top shelf during the inspection. **Approved non-hazardous products must be stored 5 ft above the floor or behind lock and key. See rule .2820 (b), (c ) and (d).#34 - Observed some toys with chipping paint, and the paper blocks were worn. Because paper blocks can not be cleaned, replace when worn. **Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. See rule .2822 (a), (b).#44 - Observed the canwash with leaves. **Maintain a fully operating can wash or mop sink at all times. See rule .2830 (b)
#19 · Approved drinking fountains, pressure regulated, clean: .2815, .2836 −2
Observed the water fountains on the hall with pink and black residue. The mouth faucets are not stained. Residue comes off when wiped. **Keep water fountains clean at all times. See Rule .2815 (f).
#22 · Soap, approved hand drying devices, toilet tissue paper available: .2817, .2818, .2836 −3
Observed no soap and paper towels were stored at the diaper changing hand washing sink. **Liquid soap and disposable towels shall be provided and accessible at all hand washing sinks. See rule .2818 (d).
#31 · Facilities provided for proper storage, used and kept clean: .2820 −2
(Repeat non-compliance) Observed posters and clean blanets were stored under the sink in the infant room. ** Do not store clean items under exposed sewage lines. See rule .2820 (a)
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836 −3
Observed several mattress were not tightly fitted in room 7(infants). **All crib and play pens, used for sleeping, shall have an easily cleanable, waterproof, washable, firm, and tight fitting mattress that is at least 2 inches thick. See rule .2821 (b).
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Observed wall and paint damage in some care rooms, and floor was damaged in the hallway leading to the infant rooms.**Keep all floors, walls, and ceilings, clean and in good repair. See rule sections .2824 and .2825.
Jun 27, 2013 0 demerits · 0 violations
Inspector comments: #37 - General Comment: Observed minor damage to caulk around sinks in rooms 2 and 3. Observed a significant improvement to the condition of wall paint throughout the facility.**Keep all floors, walls, and ceilings clean and in good repair. See rule section .2824 and .2825#46 - Note: No CCA treated lumber present.**Note: Critical violation from 6/21/13 inspection has been corrected. Refrigerator temperature was at 43.4F and all food items were below 45F.**Ms. Beverly Scott and Nadine Frye were present during the inspection.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “TENDER HEARTS CHILD CARE” or State ID 2060420783). Inspection type (routine vs. follow-up) is not published in the county's data.