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4demerits

YOUNG AT HEART LEARNING CENTER

7001 WALLACE RD STE.400, STE.400, Charlotte, NC 28212
Child Care · NC permit/State ID 2060421482
Latest result4 demerits
Last inspectedJul 2, 2026
Inspections on record17
On record sinceAug 6, 2018

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01428 Aug 6, 2018: 7Jun 24, 2019: 21Dec 3, 2019: 17Dec 5, 2019: 8Jul 14, 2020: 14Feb 4, 2021: 8Aug 6, 2021: 8Jan 13, 2022: 8Nov 15, 2022: 19Aug 24, 2023: 14Jan 31, 2024: 15Jul 17, 2024: 28Jul 23, 2024: 6Jan 7, 2025: 6Jul 2, 2025: 4Jan 6, 2026: 4Jul 2, 2026: 4
Aug 6, 2018Lower is betterJul 2, 2026

Inspections & violations

Jul 2, 2026 4 demerits · 4 violations
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
15A NCAC 18A .2815 (e) Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. Observed hot water at handsinks in Infant room at 115F. Needs to be 80-110F. REPEAT.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836
General Comment: 15A NCAC 18A .2819 (d) Use approved diapering methods as follows: 1) gather supplies, 2) wear disposable gloves (if needed), 3) use a disposable moist towelette to clean child, wiping front to back, 4) dispose of gloves if used and soiled towelettes, 5) wiping the employee's hands and the child's hands with a separate disposable towelette, 6) slide clean diaper under child and apply diapering products if needed using approved methods, 7) fasten diaper and place clothing on child, 8) wash child's hands, 9) and 10) clean and disinfect diapering surface using approved methods, 11) employee washes their hands. Observed staff complete diaper change in infant room miss step 4 and 5. Needs to follow diaper change procedure.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
General Comment: 15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed edges of cribs in Infant room are duct taped. Duct tape can hold debris and is not easily cleanable. EHS and Director discussed speaking with licensing over an alternative to duct tape for keeping cribs in good repair from children who are teething and chewing on railing.
#39 · Equipment clean and in good repair; maintained as required: .2826
General Comment: 15A NCAC 18A .2826 (a). Light fixtures in all areas shall be kept clean and in good repair. Observed low light in hallway bathroom. Needs repair.

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Jan 6, 2026 4 demerits · 3 violations
Inspector comments: Infant room has mixing valves on sinks to adjust temperature. Facility may want to look into adding mixing valves on other sinks but is not required.
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
15A NCAC 18A .2815 (e) Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. Observed hot water at infant food prep sink at 113F. Observed hot water in hall bathroom at 57F. Observed hot water in back classroom at 65F. Some sinks were adjusted. Needs to be 80-110F.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836
General Comment: 15A NCAC 18A .2819 (b). Diapering surfaces shall be made of smooth, intact, nonabsorbent material and shall be kept clean and in good repair. Observed diaper table peeling in back classroom bathroom. Needs repair.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836
General Comment: 15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed stained ceiling tiles in back classroom and preschool classroom. Needs to be checked for leaks and repaired/replaced.

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Jul 2, 2025 4 demerits · 3 violations
#1 · Handwashing when required: .2803, .2836
General Comment: 15A NCAC 18A .2803 (a) and (c), .2836 (15).Child care center employees and children shall wash their hands when required. Observed children entering facility not wash hands when arriving and continuing on to other activities. Needs to wash hands.
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
15A NCAC 18A .2812 (i) An approved disinfectant shall be provided for cleaning purposes. When a chlorine solution is prepared by a child care center employee for use as an approved disinfectant, then the solution shall be prepared for use within 24 hours, and a testing method shall be used to ensure compliance with the prescribed chlorine concentration (500 -800 ppm). Observed disinfectant at less than 500 ppm chlorine. Needs to be 500-800. EHS and Director looked at bleach solution and how much needs to be mixed to make sanitizer at correct concentration. 15A NCAC 18A .2812 (i) Provide a testing method for chlorine disinfectant to ensure compliance with prescribed chlorine concentration. Observed facility disinfectant test strips expired in 2023. Needs new test strips.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
15A NCAC 18A .2826 (a). In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms Observed one light bulb out/flickering in one of the hall bathrooms. Needs to be adjusted or light bulb changed. REPEAT.

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Jan 7, 2025 6 demerits · 4 violations
Inspector comments: *NOTE: Director Mrs. Vickie Collins was present during time of inspection. Report emailed to the following: YOUNGATHEARTLEARNING@GMAIL.COM QuWanya.Thompson@dhhs.nc.gov
#20 · No identified lead poisoning hazards in accordance with NCGS 130A-131.7(7): .2816
15A NCAC 18A .2816 (b) (1) Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection. Operator started process back in July when she was given a provisional for not having completed sampling. EHS came and completed a re-inspection during that time operator provided documentation that process was started. Clean water for US kids made told operator that she was exempt from the lead paint based testing, operator completed asbestos testing. Operator was confused about exemption and did not complete water testing. During time of inspection, operator contacted clean water for US kids and requested sampling bottles to complete process. EHS will continue to follow up water center to ensure sampling is completed. -General comment.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed 1 sink in after school classroom starting to detach from wall. EHS advises center to have issue repaired. -General comment.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed minor touch up paint needed to walling throughout center. Observed minor stained ceiling tile outside of after school classroom.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
15A NCAC 18A .2826 (a). In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. 15A NCAC 18A .2826 (a). Light fixtures in all areas shall be kept clean and in good repair. Observed 2 ceiling lights not operating in after school classroom. EHS advises center to have issue repaired.

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Jul 23, 2024 6 demerits · 3 violations
Inspector comments: Director showed EHS during time of re-inspection documentation that center has enrolled in lead water and asbestos testing with Clean Water for US Kids. Critical violation number 29 on grade sheet also had been corrected. *NOTE: Mrs. Vickie Collins was present during time of inspection. Report emailed to the following: YOUNGATHEARTLEARNING@GMAIL.COM QuWanya.Thompson@dhhs.nc.gov
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed 1 mirror cracked in restroom closet to kitchen. Observed touch up paint needed to white wooden cribs located in infant classroom.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed minor touch up paint needed to walling throughout center. Observed re-chalking needed behind handsink in after school classroom and children restrooms located in main hallway. 15A NCAC 18A .2824 (c). Carpet shall be vacuumed daily and extraction cleaned at least once each 6 months. Cleaning materials including surfactants, solvents, and water used for extraction shall be removed from the carpet before the space is reoccupied. Observed no documentation for when carpet in 2’s classroom was last cleaned. EHS encourages center to start keeping a carpet cleaning log.
#44 · Solid waste properly handled; containers and cleaning equipment kept clean; can cleaning facilities adequate: .2830, .2836 −2
15A NCAC 18A .2830 (c) Dumpsters and other containerized systems shall be kept clean and covered. Observed 1 dumpster door opened to shared dumpster. Observed bags of trash behind shared dumpster.

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Jul 17, 2024 28 demerits · 14 violations
Inspector comments: *NOTE : Regional Nykesse Roberts was present during time of inspection for accreditation observation. Director, Vickie Collins was present during inspection. EHS will make a follow up visit within 7 calendar days to conduct re-inspection. Report emailed to the following: YOUNGATHEARTLEARNING@GMAIL.COM
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (a) Once pre-packaged food has been opened, the food shall be stored in clean, resealable bags or containers made of plastic or glass that are tightly covered and manufactured for the purpose of food storage. Observed opened packages of snacks in kitchen. EHS advises center to follow notated rule. REPEAT VIOLATION.
#8 · Meets specifications for refrigeration, sinks, lavatories and dishwashing equipment: .2809, .2810, .2812, .2814
15A NCAC 18A .2810 (a) (1) (2) When multi-service articles other than when highchair feeding trays are used onsite, each child care center shall have a either: (1) a dishwasher and two-compartment sink, or (2) a three-compartment sink of sufficient size and depth to submerge, wash, rinse and sanitize utensils. Observed baby bottles in child care kitchen (not in use). Center has a 2 compartment sink in kitchen only. Director was reminded that single service article can only be used.
#20 · No identified lead poisoning hazards in accordance with NCGS 130A-131.7(7): .2816 −6
15A NCAC 18A .2816 (b) (1) Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection. EHS advises center to complete updated lead water testing. Director contacted Clean Water for US kids during time of inspection. CRITICAL VIOLATION.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed loose toilet seat in 2-3’s classroom restroom.
#22 · Soap, approved hand drying devices, toilet tissue paper available: .2817, .2818, .2836
15A NCAC 18A .2818 (d). Liquid soap and disposable towels or other hand-drying devices shall be provided at every handwash lavatory area. Observed no paper towels at handsink in kitchen. Observed no paper towels at handsink at restroom in hallway. Both handsinks were supplied with paper towels during time of inspection.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836
15A NCAC 18A .2819 (d) Use approved diapering methods as follows: 1) gather supplies, 2) wear disposable gloves (if needed), 3) use a disposable moist towelette to clean child, wiping front to back, 4) dispose of gloves if used and soiled towelettes, 5) wiping the employee's hands and the child's hands with a separate disposable towelette, 6) slide clean diaper under child and apply diapering products if needed using approved methods, 7) fasten diaper and place clothing on child, 8) wash child's hands, 9) and 10) clean and disinfect diapering surface using approved methods, 11) employee washes their hands. Observed teacher miss the following steps during diaper changing procedure, 5 and 10. (Teacher sprayed soapy water and disinfectant onto diaper changing table without wiping soapy water first).
#29 · Hazardous products properly stored and locked: .2820 −6
15A NCAC 18A .2820 (b). All hazardous items must be stored behind lock and key. Observed chemical closet lock not properly locking during time of inspection. CRITICAL VIOLATION. EHS will conduct re-inspection in 7 calendar days.
#30 · Non-hazardous products properly stored: .2820 −3
15A NCAC 18A .2820 (c ) Sanitizing, disinfecting, and detergent solutions shall be labeled with the product name (ex. "Sanitizer"). Observed soapy water spray bottle not labeled in directors office. 15A NCAC 18A .2820 (c). Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use by storing the items 5 ft above the floor or behind lock and key. Observed soapy water spray bottle below 5 feet in 2-3’s classroom. Observed lotion stored in drawer unlocked below 5 feet at check in desk.
#32 · Adequate linen provided and properly stored; adequate beds, cots, mats provided, in good repair, properly stored, labeled, spaced during use: .2821, .2836
15A NCAC 18A .2821 (a). In child care centers, beds, cribs, cots, mats, and play pens shall be kept clean and in good repair, stored to prevent contamination, and cleaned and sanitized between users. Observed diaper changing mat with little holes in infant classroom.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836
15A NCAC 18A .2822 (a) Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. Observed plastic bin torn in infant classroom that contained linen.
#35 · Mouth-contact surfaces cleaned and sanitized in rooms designated for children who are not toilet trained: .2822, .2836
15A NCAC 18A .2822 (b) and .2810 (f).Hard plastic toys may be washed, rinsed, and sanitized in a dishwasher, food preparation handwashing sink, or in the kitchen sink. Observed improper toy cleaning process throughout center. Toys were being washed and sanitized only. EHS advises center to follow notated rule.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed touch up paint needed to walling throughout center. Observed cribs and diaper changing table with white paint chipping in infant classroom. 15A NCAC 18A .2824 (c). Carpet shall be vacuumed daily and extraction cleaned at least once each 6 months. Cleaning materials including surfactants, solvents, and water used for extraction shall be removed from the carpet before the space is reoccupied. Director unsure of when carpet was last cleaned in 2-3’s classroom. EHS recommendeds center to start keeping a record of when carpet is cleaned.
#44 · Solid waste properly handled; containers and cleaning equipment kept clean; can cleaning facilities adequate: .2830, .2836 −2
15A NCAC 18A .2830 (c) Dumpsters and other containerized systems shall be kept clean and covered. Observed shared dumpster area with heavy trash surrounding dumpster and doors opened with bags of trash coming out of dumpster.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
15A NCAC 18A .2832 (a). Child care center premises, including the outdoor learning environment, shall be kept clean, drained to minimize standing water, free of litter and hazards, and maintained in a manner which does not create conditions that attract or harbor pests. Observed standing water on playroom from AC conditioner pipe not being properly secured. Observed standing water in black plastic bin on rear playground.

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Jan 31, 2024 15 demerits · 8 violations
Inspector comments: *NOTE: Director, Vickie Collins, was present during time of inspection. Report emailed to center and licensing consultant at the following: YOUNGATHEARTLEARNING@GMAIL.COM QuWanya.Thompson@dhhs.nc.gov
#1 · Handwashing when required: .2803, .2836
15A NCAC 18A .2803 (a) and (c), .2836 (15).Child care center employees and children shall wash their hands when required. Observed child be dropped off into toddler classroom and hands not washed. Per conversation with teacher she usually washes children’s hands as they enter into the classroom to attend childcare for the day.
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (a) Once pre-packaged food has been opened, the food shall be stored in clean, resealable bags or containers made of plastic or glass that are tightly covered and manufactured for the purpose of food storage. Observed opened package of cereal and crackers not properly resealed in kitchen. REPEAT VIOLATION.
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
15A NCAC 18A .2815 (e) Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. Observed hot water ranging from 65F-70F at all handwashing sinks that children have access to throughout center.
#20 · No identified lead poisoning hazards in accordance with NCGS 130A-131.7(7): .2816
15A NCAC 18A .2816 (b) (1) Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection. Center has not completed updated lead water testing. EHS emailed center’s director contact information for “Clean Water for Carolina Kids/RTI”. Facility needs to complete updated lead water testing ASAP, if violation is not corrected by next routine inspection demerits will be taken.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed 1 loose toilet seat in rear classroom restroom. REPEAT VIOLATION.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
15A NCAC 18A .2819 (d) Use approved diapering methods as follows: 1) gather supplies, 2) wear disposable gloves (if needed), 3) use a disposable moist towelette to clean child, wiping front to back, 4) dispose of gloves if used and soiled towelettes, 5) wiping the employee's hands and the child's hands with a separate disposable towelette, 6) slide clean diaper under child and apply diapering products if needed using approved methods, 7) fasten diaper and place clothing on child, 8) wash child's hands, 9) and 10) clean and disinfect diapering surface using approved methods, 11) employee washes their hands. Observed teacher miss step #5 from above diaper changing procedure. Observed teacher clean diaper changing surface improperly, teacher immediately wiped diaper changing surface after spaying disinfectant. EHS educated teacher on proper way to clean diaper changing surface (spray soapy water, wipe up, spray approved disinfectant, wipe after 2 minutes or allow surface to air dry.
#30 · Non-hazardous products properly stored: .2820
15A NCAC 18A .2820 (c). Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use by storing the items 5 ft above the floor or behind lock and key. Observed hand sanitizer stored on front desk check in table table below 5 feet.
#44 · Solid waste properly handled; containers and cleaning equipment kept clean; can cleaning facilities adequate: .2830, .2836 −2
15A NCAC 18A .2830 (c) Dumpsters and other containerized systems shall be kept clean and covered. Observed shared dumpster doors opened during time of inspection, improvement has been made from previous report. REPEAT VIOLATION.

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Aug 24, 2023 14 demerits · 9 violations
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
15A NCAC 18A .2806 (a) Once pre-packaged food has been opened, the food shall be stored in clean, resealable bags or containers made of plastic or glass that are tightly covered and manufactured for the purpose of food storage. Observed opened packages of cereal not properly resealed in kitchen.
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836
15A NCAC 18A .2806 (j) (1) Each refrigerator shall be provided with a numerically scaled indicating thermometer that is accurate to ± 3 degrees Fahrenheit and located to measure the air temperature in the warmest part of the refrigerator. Recording thermometers that are accurate to ± 3 degrees Fahrenheit may be used in lieu of indicating thermometers. Observed no thermometer in dorm refrigeration unit stored in infant classroom.
#10 · Food contact surfaces properly washed, rinsed, sanitized and air dried; single-service articles not re-used: .2809, .2810, .2812, .2814 −5
15A NCAC 18A .2812 (e) Multi-service articles, including highchair feeding trays, shall be washed, rinsed and sanitized in the child care center kitchen after each use. Observed high chair feeding trays being cleaned in place. EHS educated teacher on notated rule.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
15A NCAC 18A .2817 (a. All toilet fixtures shall be kept clean and in good repair. Observed 1 loose toilet seat in toddler classroom.
#29 · Hazardous products properly stored and locked: .2820
15A NCAC 18A .2820 (b). All hazardous items must be stored behind lock and key. Observed aerosol sunscreen stored on high shelving in cabinet located in toddler classroom. EHS educated teacher on notated rule and hazardous item was properly relocated behind lock and key during time of inspection.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836
15A NCAC 18A .2825 (a) In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas, shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. Observed minor touch up paint needed sporadically throughout center. Observed small hole in wall behind door in kitchen.
#41 · Persons caring for sick or mildly ill children excluded from situations in which disease transmission likely to occur: proper written cleanup procedure followed for vomiting or diarrheal events: .2827, .2836
15A NCAC 18A .2827 (d). The child care center employees shall follow the establishment's written procedures for vomiting or diarrheal events that involve the discharge of vomitus or fecal matter onto surfaces in the center. Observed no written procedure for notated rule. EHS emailed Director procedure template.
#44 · Solid waste properly handled; containers and cleaning equipment kept clean; can cleaning facilities adequate: .2830, .2836 −2
15A NCAC 18A .2830 (c) Dumpsters and other containerized systems shall be kept clean and covered. 15A NCAC 18A .2830 (d) Solid wastes shall be disposed of to prevent conditions that attract and harbor pests and other public health nuisances. Observed shared dumpster with trash bags surrounding dumpster.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
5A NCAC 18A .2831 (c). For outdoor toys and play equipment, including all structures accessible to children, the following shall apply: (1) Equipment and toys shall be kept clean, in good repair, and free of peeling, flaking, or chalking paint, rust, and corrosion; and (2) A sandbox used in outdoor play shall be constructed to allow for drainage of water and shall be covered when not in use and kept clean. Observed 2 portable sandboxes in need of detailed cleaning located on playground.

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Nov 15, 2022 19 demerits · 7 violations
Inspector comments: Store soiled linens, brooms and dust pans out of reach of children. Broken gasket on dorm fridge needs replacing. Dorm fridge needs defrosting.
#1 · Handwashing when required: .2803, .2836 −5
Wash hands when required. 15A NCAC 18A .2803 (a). Observed no hand wash after diaper change. All children able to support their head need to have their hands washed at hand sink.
#2 · Proper handwashing procedure: .2803, .2836 −5
Handwashing procedure shall include: (1) using liquid soap and tempered water; (2) rubbing hands vigorously with soap and tempered water for 15 seconds; (3) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails and between fingers; (4) rinsing well for 10 seconds; (5) drying hands with a paper towel or other hand-drying device; and (6) turning off faucet with a paper towel or other method without recontaminating hands. 15A NCAC 18A .2803 (c). Observed water turned off with hand by 2 staff members.
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
Store all foods in approved re-sealable bags or containers once opened. 15A NCAC 18A .2806 (a). Observed opened packages of snacks, flour, with tops rolled down. Label all food brought from home with the child’s name and the date that the food was brought into the facility. 15A NCAC 18A .2804 (f). Observed baby food and cereal not properly labeled.
#8 · Meets specifications for refrigeration, sinks, lavatories and dishwashing equipment: .2809, .2810, .2812, .2814
Child Care centers using multi-service utensils shall have a 2 compartment sink and a dishwasher. In lieu of a dishwasher and two-compartment sink, a three compartment sink of sufficient size and depth can be used. 15A NCAC 18A .2810 (a). Critical Violation- Observed bottles are not sent home with the child at end of day. Bottles are being W/R/S on site. Kitchen has only a 2-comp sink. Single service only. Only multi-use utensils/cookware permitted are items used in preparation of food and serving utensils And high chair trays. High chair trays must go to kitchen at least one time per day for proper cleaning/sanitizing.
#21 · Properly sized, located, accessible, and in good repair; sinks, toilets and potty chairs cleaned and disinfected; proper change of use procedure: .2817, .2818, .2836
Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a). Observed several hand sinks that need recaulking to wall.
#25 · Diapering surfaces cleaned and disinfected after each use: .2817, .2818, .2819, .2820, .2836
To clean and disinfect diapering surface: 1) Spray soapy water onto surface 2) Wipe off soapy water 3) Spray disinfectant onto surface until surface is glistening wet 4) Let disinfectant sit for at least 2 minutes or until air dry. 15A NCAC 18A .2819 (d). Critical Violation- Observed teacher distracted by the children and forget to clean/disinfect diaper changing table. Changing table including below pad must be properly cleaned and disinfected after each use.
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Diaper changing surface must be easily cleanable, non-absorbent, smooth, and intact. 15A NCAC 18A .2819 (b). Observed tear in changing pad. Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d). Observed improper diaper changing procedure in infant room. Wipes were removed from container after diaper was off. No hands wiped at midpoint. Follow posted procedure.

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Jan 13, 2022 8 demerits · 3 violations
#11 · Approved sanitizer provided;test kit available: .2809, .2810, .2812, .2814
Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d) Observed sanitizer greater than 200ppm. TRHS asked PIC to replace sanitizer to meet compliance. CDI
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e). Observed water at hand sink peaked and held steady at 57F in infants classroom, 69F in ones and twos classroom and 77F in twos toilet.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed laminate on cubby worn and peeled off.

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Aug 6, 2021 8 demerits · 3 violations
Inspector comments: Vickie Collins accompanied REHS during inspection. Emailed Quwanya Thompson a copy of the inspection.
#7 · Thermometers provided, accurate: .2804, .2807, .2808, .2836 −2
All thermometers in refrigerators shall be stored in the warmest part of the refrigerator and located to be easily readable. 15A NCAC 18A .2806 (h) (1). Observed thermometer hard to locate in refrigerator. Childcare provider moved box to retrieve thermometer and relocated thermometer to the warmest part of the refrigerator.
#11 · Approved sanitizer provided;test kit available: .2809, .2810, .2812, .2814 −2
Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d) Sanitizer concentration level was too strong, same as disinfectant. PIC remade sanitizer to meet the 50-200ppm compliance.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed dirty rug in pre-school classroom. Deep clean rug when visibly dirty. Observed peeling paint on front of cubby in pre-school classroom. Touch up with paint on all cubbies in classroom.

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Feb 4, 2021 8 demerits · 2 violations
Inspector comments: NO DEMERITS FOR THE FOLLOWING VIOLATION: #21. Keep handwashing sinks clean and in good repair. 15A NCAC 18A .2818 (a). Observed handle to first sink in infant room in broken. Repair. NOTE: Director Vickie Collins was present during time of inspection. Inspection report was emailed to her at youngatheartlearning@gmail.com
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed paint on cribs chipping in infant room.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed touch up paint needed throughout. Observed wall behind handwsahing sink in older toddler room with markings. Clean.

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Jul 14, 2020 14 demerits · 4 violations
Inspector comments: GENERAL COMMENTS NO DEMERITS FOR THE FOLLOWING VIOLATIONS: #11. Prepare a wipe-on or spray-on sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .2812 (d). Observed sanitizer at 500ppm throughout center. Corrected during inspection to 200ppm chlorine. #17. Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e). Observed handsink located outside of restroom in 2-3's classroom reach 134F. Corrected during inspection to 92F. *NOTE: Director Vickie Collins was present during time of inspection. Inspection report was emailed to her at youngatheartlearning@gmail.com
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e). Observed hot water reach 114F at 2-3's handsink located inside of restroom.
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed paint on cribs chipping in infant room. Observed sticker/tape residue on child sized furniture throughout center.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed paint chipping in after school room. Lead check swab was used and it did not indicate that lead was present in paint. Observed chipping paint to walls throughout center. EHS recommends that center touches up chipping paint throughout center. Observed carpet rug stained in infant room and carpet stained in 2-3's classroom.
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b). Observed ceiling vents in 2-3's classroom with dust build up.

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Dec 5, 2019 8 demerits · 2 violations
Inspector comments: NOTE: Violation #17 has been fixed. Director Mrs. Vickie was present during time of inspection. Report emailed to youngatheartlearning@gmail.com
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b). Observed chipping paint on cribs located in infant room.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed several stained ceiling tiles throughout facility.

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Dec 3, 2019 17 demerits · 5 violations
Inspector comments: NO DEMERITS FOR THE FOLLOWING VIOLATION: #39. Keep all ventilation related equipment clean and in good repair. 15A NCAC 18A .2826 (b). Observed ceiling air vent in infant room with dust accumulation. NOTE: EHS will return within 7 days to conduct a re-inspection and assure violation #6 has been rectified. Director Vickie Collins was present during time of inspection and signed for inspection report. Report was emailed to: youngatheartlearning@gmail.com
#17 · Hot water in excess of 120ºF not allowed in areas accessible to children −6
Hot water at areas accessible to children shall not exceed 120°F. 15A NCAC 18A .2815 (e). Observed hot water reach 123F at handsink in toddler 2's classroom.
#26 · Approved cleaning solution and approved disinfectant provided; test kit available when required: .2817, .2818, .2819, .2820, .2836 −2
Prepare disinfectant between 500-800 ppm chlorine daily. 15A NCAC 18A .2819 (c ) and .2801 (7). Observed disinfectant at 100ppm throughout center. Provide test strips for the chlorine disinfectant. 15A NCAC 18A .2819 (c ). Observed no chlorine disinfectant test strips within center.
#33 · Linen, bedding, wash cloths, bibs, burping cloths laundered, and in good repair: .2821, .2836 −3
Individual linen must be kept clean and in good repair. 15A NCAC 18A .2821 (f). Observed holes in linen located in infant room cribs.
#37 · Easily cleanable, clean, and in good repair; carpets vacuumed as required and extraction cleaned; date cleaned___________: .2824, .2825, .2832, .2836 −4
Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Observed several stained ceiling tile throughout center. EHS advised facility to ensure no active leak is occurring and replace all stained ceiling tiles.
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Sand boxes must be covered when not in use and kept clean. 15A NCAC 18A .2832 (c ) (2). Observed no sandbox cover located in outdoor sandbox. REPEAT VIOLATION.

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Jun 24, 2019 21 demerits · 6 violations
Inspector comments: No Points Deducted: 25. CRITICAL: Observed an employee in the toddler/infant class spray only disinfectant on the changing table then wipe it off. The correct cleaning procedure was discussed. To clean and disinfect diapering surface: 1) Spray soapy water onto surface 2) Wipe off soapy water 3) Spray disinfectant onto surface until surface is glistening wet 4) Let disinfectant sit for at least 2 minutes or until air dry. 15A NCAC 18A .2819 (d). 30. Observed an employee's personal bag stored under the sink in the Toddler/Infant class. Follow the rule below. Purses, that do not contain hazardous items, must be stored 5 ft above the floor, behind lock and key, or behind a child safety lock. 15A NCAC 18A .2820 (f). 31. Observed clean toys, gloves, and paper towels stored under the sink pipes of the diaper changing sink. Place in a storage bin wit a lid or remove from under the sinks. Adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. 15A NCAC 18A .2820 (a). 37. Observed stained ceiling tiles in the 4/5 year old room and in the class at the end of the hall. Keep all floors, walls, and ceilings, clean and in good repair. 15A NCAC 18A .2824 and .2825. Report emailed to: youngatheartlearning@gmail.com
#5 · Food properly stored, thawed, prepared, cooked, cooled, handled, served, transported, packaged and identified; only supervised children in kitchen; water from a handwash lavatory not consumed or used for bottle warming:. 2804, .2806, .2808, .2836 −5
-Observed specialty milk brought in from home stored in the infant/toddler dorm sized refrigerator and it was dated 6/10. Ensure all bulk milk brought in from home comes in unopened and labeled at the beginning of the week and is sent home at the end of the week. *All food shall be stored and handled in a manner that protects it from contamination. 15A NCAC 18A .2806 (d),(f), .2807 (b), and .2808 (e). -Observed extra food stored under the pipes of the food prep handwashing sink. Place in a storage bin wit a lid or remove from under the sinks. *Do not store food products below exposed sewage lines. 15A NCAC 18A .2806 (e)
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
REPEAT: Observed water ranging from 115F-118F in classes. Follow the rule below. Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e).
#27 · Free of storage and in good repair; cleaning and disinfecting solutions labeled; approved diapering methods used; diaper changing and handwashing signs posted: .2817, .2818, .2819, .2820, .2836 −4
Observed incorrect diaper changing process. Employee in the Infant/Toddler room removed gloves after she placed on the clean diaper and did not wipe her nor the child's hands before placing on the clean diaper. The correct procedure was discussed with the employee. Follow the correct diaper changing procedure as described in 15A NCAC 18A .2819 (d).
#34 · Clean and in good repair; cleaning, sanitization and maintenance of water play centers: .2822, .2836 −4
-Observed the paint chipping on the cribs. Repaint. -Observed old food debris under the highchair trays and around the seat area. Clean. -Observed larger toys in need of cleaning in the class at the end of the hall. -Observed sticky residue in the cubbies in the 4/5 year old room. Toys, equipment, furniture, and any other items accessible to the children shall be kept clean and in good repair. 15A NCAC 18A .2822 (a), (b).
#39 · Equipment clean and in good repair; maintained as required: .2826 −2
-Observed the light cover cracked in the back left side of the 2's room. Replace. -Observed several lights not working in the 2's room. Repair. Keep all light fixtures clean and in good repair. 15A NCAC 18A .2826 (a). Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces describe in 15A NCAC 18A .2826 (a).
#49 · Premises clean and free of standing water; utility equipment inaccessible; equipment and toys clean and in good repair; sandboxes properly constructed, clean and covered; adherence to air quality forecast quality forecast outdoor activity restrictions when applicable: .2831, .2832 −2
Observed no cover for the sandbox. Provide. Sandboxes must be covered when not in use and kept clean. 15A NCAC 18A .2832 (c ) (2).

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Aug 6, 2018 7 demerits · 2 violations
#16 · Hot water supplied and maintained as required in all other areas: .2815, .2836 −4
Hot water shall be maintained between 80°F and 110°F at handwashing sinks accessible to children. 15A NCAC 18A .2815 (e). Observed hot water at 114F at furthest hand sink. Water got warmer as i went down the hall.
#22 · Soap, approved hand drying devices, toilet tissue paper available: .2817, .2818, .2836 −3
Disposable towels shall be provided at all hand washing sinks. 15A NCAC 18A .2818 (d). Observed paper towels not readily available at some hand sinks. Place paper towels where they can be accessed without reaching over clean areas.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “YOUNG AT HEART LEARNING CENTER” or State ID 2060421482). Inspection type (routine vs. follow-up) is not published in the county's data.