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8demerits

NORWICH ROAD GROUP HOME

1006 NORWICH RD, Charlotte, NC 28227
Residential Care · NC permit/State ID 2060430004
Latest result8 demerits
Last inspectedAug 11, 2026
Inspections on record14
On record sinceJul 25, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

0714 Jul 25, 2013: 14Sep 16, 2014: 11Nov 9, 2015: 13Aug 22, 2016: 8Oct 17, 2017: 7Oct 31, 2018: 12Nov 22, 2019: 5Oct 23, 2020: 10May 18, 2021: 13Oct 18, 2022: 10Oct 12, 2023: 13Aug 13, 2024: 8Jul 17, 2025: 10Aug 11, 2026: 8
Jul 25, 2013Lower is betterAug 11, 2026

Inspections & violations

Aug 11, 2026 8 demerits · 2 violations
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed shower liner missing in bathroom 1. Observed rust line from handles on wall of shower and pink build up around drain. Observed black build up and wear on the bottom to the tub in Bathroom 2. Needs cleaning/repair.
#10 · Handwashing facilities properly equipped −4
15A NCAC 18A .1610 (b) The residential care facility shall provide each resident with soap and individual hand-drying towels. These hand-drying towels will be stored separately after being used. Observed no individual hand-drying towels or paper towels in bathrooms. Needs paper towels.

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Jul 17, 2025 10 demerits · 3 violations
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed build up at bottom of shower curtain in boys bathroom and some rust staining in shower. Needs cleaning/replacement of shower curtain.
#29 · Utensils and equipment clean −4
15A NCAC 18A. 1618 (a) all food service equipment and utensils shall be kept clean and in good repair. Observed black build up surrounding the lining of inside of dish machine unit (black build up resembles microbial growth). EHS advises facility to ensure no active growth is occurring and to clean/repair issue. REPEAT.
#43 · Vomitus and diarrheal clean up supplies; written plan available −2
15A NCAC 18A .1621(d) the residential facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent onsite for employees to use and a written procedure for employees to follow when responding to a vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guest, food, and additional surfaces to vomitus or fecal matter. New rule, EHS emailed facility required procedure plan. REPEAT.

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Aug 13, 2024 8 demerits · 5 violations
Inspector comments: Tara McGhee was present during time of inspection. Report emailed to the following: tara.mcghee@rescare.com jekeisha.jenkins@rescare.com
#16 · Containers covered, clean, and good repair −2
15A NCAC 18A.1614 (a)All solid wastes shall be kept in leak proof, non-absorbent containers. Waste containers shall be kept clean and in good repair. (b) Outside waste containers shall be kept covered with tight fitting lids when not in use. Observed lid missing on 1 outside waste container. Observed debris/litter behind waste container.
#22 · Furnishings clean −2
15 NCAC 18A. 1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean and in good repair. Observed cabinet flooring and siding with black build up next to dish machine resembling microbial growth. EHS advises facility to ensure no active growth is occurring and to have issue repaired. Observed pink throw pillow in women’s room 1 with minor staining, EHS advises facility to clean pillow.
#25 · Bed linens clean; cleaning frequency
15A NCAC .18A .1617 (b) clean bed linen in good repair shall be provided for each resident and shall be changed when no longer clean. Observed minor stained on fitted sheet in men’s room 2.
#29 · Utensils and equipment clean −4
15A NCAC 18A. 1618 (a) all food service equipment and utensils shall be kept clean and in good repair. Observed black build up surrounding the lining of inside of dish machine unit (black build up resembles microbial growth). EHS advises facility to ensure no active growth is occurring and to clean/repair issue.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621(d) the residential facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent onsite for employees to use and a written procedure for employees to follow when responding to a vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guest, food, and additional surfaces to vomitus or fecal matter. New rule, EHS emailed facility required procedure plan.

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Oct 12, 2023 13 demerits · 5 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed several cases of water stored on the floor in pantry area where freezer is located.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed rusting to roofing of microwave.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in bathroom located on “side 2” of facility. Observed rusting on shower walling in bathroom located on “side 2” of facility.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed minor staining on blue pillow case in room 3. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed staining on pillow in room 3. (NO POINTS DEDUCTED).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed floor tile cracking in bathroom located on “side 1”. Observed touch up paint needed to baseboards and door frames sporadically throughout facility.

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Oct 18, 2022 10 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no soap at hand sink located in restroom #1. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed rust stain below bathtub safety bar located in restroom #1.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on mattress protector and pillow cases located in resident room # 2.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Clean floor in activity room where debris is present. Observed large stain on floor near entrance in living area. Observed shredded carpet thresholds present at living room & 3 rooms. Observed damaged exterior door threshold plate.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to wall at dining room and inside room #1 closet. Observed evidence of water damage on baseboard & wall behind toilet in restroom #2. Ensure that leak is not ongoing.

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May 18, 2021 13 demerits · 4 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATION: #3. Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed cases of water and soda stored on the floor in pantry area.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ). Observed minor debris build up inside of microwave.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at hand sink located in restroom 2. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed minor staining on the bottom of shower curtain liner located in restroom 2.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed minor staining on chair located in room 4. Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on pillow case located in room 2.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to walls and baseboards throughout facility.

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Oct 23, 2020 10 demerits · 5 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed boxes of Ensure on the floor in the freezer storage room.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed one bathroom with the faucet broken off in the shower. Currently not using this shower. There are adequate bathrooms to meet the resident needs. Observed shelving in one bathroom with debris. Clean as needed.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed sofa and chair in living room starting to crack and are worn. Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed one pillow case soiled on resident bed.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Clean floor in activity room where debris is present. Observed stains on floor in living area.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Walls throughout are damaged and need to be repainted. Observed debris on wall in one resident room. It was cleaned during inspection. Window sills have dust and debris. Need to be cleaned. Observed water damaged ceilings above laundry room and one resident room.

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Nov 22, 2019 5 demerits · 2 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATION: Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at mens restroom sink. *NOTE: During time of inspection most residents were still in their beds. During time of inspection EHS computer would not load inspection report. EHS verbally went over report with Staff member Ms. Carol
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at mens restroom sink. (General Comment) Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in ladies restroom. Observed debris on men's toilet seat. Observed black build up in the grout of ladies shower. Observed staining on shower curtain of men's restroom.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed throughout facility to the walls baseboards.

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Oct 31, 2018 12 demerits · 5 violations
Inspector comments: No demerits were issued for the following:
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed cereal debris in the cabinets under the microwave. Needs to be cleaned to ensure that pests are not on the premises. **Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed loose toilet seat in the bathroom on the left side of the home. Needs to be tightened. Observed tile with build-up in the shower in the bathroom on the right side of the home. **Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed mattress torn in bedroom #1. Observed pillow torn in bedroom #4. Needs to be replaced. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed tile loose in the bathroom on the left side of the home. Needs to be repaired. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed baseboard tiles coming from the wall in the bathroom on the right side of the house. Observed wall with staining in bedroom #4. Observed window sill paint chipping in room #5 and wall damage in room #6. Observed water stained ceiling in the laundry room. Ensure that leak is not ongoing. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Oct 17, 2017 7 demerits · 4 violations
Inspector comments: No Points Deducted: 4. Observed debris under sink in kitchen. Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i). 11. Observed linoleum coming up at female bathroom entrance at the end of the hallway. Observed build up in grout around tub in male bathroom. Observed split in floor in Kitchen. All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed black build up on tile in bath tub in female bathroom at the end of the hall. Observed build up on shower head in female bathroom at the end of the hall. Observed build up on shower head in male bathroom. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed black build up on blinds in female bathroom at the end of the hall. Observed window seals chipping and debris accumulating throughout. Observed torn mattress in Cindy bedroom and missing handles on dresser near window. Observed damaged cushion on chair in TT bedroom and pillow stain. Observed damaged rocking chair in Gabriel room. Observed build up on shelving in closet in male bathroom. Observed couch cushions damaged in Living Room. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage in female bathroom on the right and damaged tile behind toilet. Observed wall damage in TT bedroom. Observed wall damage in Gabriel bedroom, build up on the back side of the door and build up baseboard tile at entrance. Observed wall damage behind toilet, and wall staining in male bathroom. Observed wall damage behind table and under back window in kitchen and in Living Room. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed build up on vents in hallway. Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).

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Aug 22, 2016 8 demerits · 3 violations
Inspector comments: (NO POINTS DEDUCTED) 8. Observed burn mark on toilet seat leftside of house. 12. Observed wall chips in kitchen near kitchen table.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed plastic containers (tuppaware) with damaged inside surfaces. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed cabinet door off hinges in kitchen. Operator in transition of products to different cabinet. Observed residue build up on curtains (green) at end of hall left bedroom. Observed debris under covers in back right bedroom. Observed blinds collecting residue at kitchen sink and throughout facility. Keep all furniture items clean and in good repair. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed hall vent in restroom (end of hall) collecting heavy debris build up in need of cleaning. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).

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Nov 9, 2015 13 demerits · 4 violations
Inspector comments: General Comment #1: Observed no backflow preventers on shower wands. **Cross-connections are prohibited.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed oven needs cleaning. Dishwasher is leaking.**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed one bathroom with no paper towels, men. Stained & rusted tub, women. 2 toilet seats need replacing. Urine on toilet seat, men. Moldy shower curtain, men. Check vent connection to dryer, laundry room with excessive lint. Lint on floor, walls, light fixture, shelving, etc. Possibly a leak at kitchen sink, water pooling in cabinet.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dirty blinds in bedrooms and common areas. Moldy blinds in men's bathroom. Damaged drawer of dresser in male bedroom. Soiled cushions for dining room chairs.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).General Comment : Where is the potty chair going to be cleaned? Cannot clean in sink or bath tub.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed soiled walls several areas including closets. Rubbed/abraded window sill ledges. Rubbed paint on walls. Damaged ceiling in men's bathroom. Several soiled window areas.Holes in wall where toilet paper dispenser was replaced. Ceiling stained in hallway and walk-in pantry. Damaged casing in men's bathroom.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Sep 16, 2014 11 demerits · 5 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed some cabinet interiors with debris where pots and pans were stored. **All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed caulk around the shower handrail fixtures with milde, and some rust, and the washing machine rim with collected detergent and debris.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed the patio umbrella in disrepair, and the patio deck need pressure washing (mildew/algae) and re-painting.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed the floors under neath bed with dust and debris, the floor in the activity closet with debris, and the pantry floor was dirty.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed the light fixture with collected dryer lint in the laundry area, and the bathroom floor vents with chipping paint.**Ventilation and lighting equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).

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Jul 25, 2013 14 demerits · 6 violations
Inspector comments: Jamie Smith was present during the inspection.#13 - Observed the floor vents in two of the bathrooms with chipping paint and beginning to rust. **Repair or replace the HVAC vents that are damaged.**The exterior storage shed was not accessible during the inspection. The key to the storage shed must be available at the next inspection.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed no thermometer in the kitchen refrigerator. **Provide and accurate thermometer to ensure adequate food temperatures.**An indicating thermometer shall be located in each refrigerator. See rule .1620(a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed a shower curtain liner with mildew in one of the bathroom.**Toilet, hand washing, bathroom, and laundry facilities shall be kept clean and in good repair. See rule .1610(a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed the furniture with dust accumulation in most of the resident's rooms.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. See rule .1617(a).Observed some pillow cases were stained/soiled on the beds, and a mattress pad was torn/damaged on one resident bed.**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. See rule .1617(b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
.Observed adult diapers were stored on the floor of the exterior closet, and the floor was wet.**Rooms or spaces which are provided and used for storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. See rule .1616(a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed the bathroom floor grout was dirty.**All floors shall be easily cleanable and shall be kept clean and in good repair. See rule .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed the window sills throughout the home with dust/debris accumulation.Observed one wall in a resident's room was damaged behind the rocking chair.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. See rule .1608

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NORWICH ROAD GROUP HOME” or State ID 2060430004). Inspection type (routine vs. follow-up) is not published in the county's data.