0demerits
CARMEL FOREST DRIVE
3711 CARMEL FOREST DR, Charlotte, NC 28226
Residential Care · NC permit/State ID 2060430044
Latest result0 demerits
Last inspectedApr 16, 2026
Inspections on record14
On record sinceNov 26, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 26, 2013Lower is betterApr 16, 2026
Inspections & violations
Apr 16, 2026 0 demerits · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Apr 14, 2025 2 demerits · 1 violation
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed damaged surface on couch in front room. Repair/replace.
Apr 10, 2024 10 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels present in bathrooms or kitchen
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed damaged surface on pleather sofa and chair.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed torn linens in 2 bedrooms and soiled linens and pillows in 1 bedroom.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed greasy looking marks on dining room ceiling
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −2
All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a). Observed missing lid on one rolling dumpster
Apr 12, 2023 4 demerits · 2 violations
Inspector comments: No points deducted: #14- Observed grass needing to be cut. Lawn care has been called and is running behind due to rain. Lawn care will be by today for this and 2 other of their homes in the county.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed damage to counter around and above hand sink in bathroom with tub.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed couch peeling in 1 area and sheets stained in bedroom #2.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Apr 20, 2022 0 demerits · 0 violations
Inspector comments: No points deducted:#13–Observed burned out light bulbs in small bathroom. Was told by Ikevia that a maintenance ticket was submitted this morning and maintenance will be out today, tomorrow at the latest. Report sent to Delon McManus.
No violations were recorded for this inspection.
May 21, 2021 6 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed pink algae and mold in shower grout. Repeat
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed crumbs and debris in corners of pantry and in kitchen.
Nov 9, 2020 6 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed moldy shower curtain and grout in one bathroom. Dryer vent is not attached and venting into laundry room.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed some of the light covers have dead bugs and need cleaning. Several of the window area/sills need wiping off.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed cooking utensils/equipment stored on floor in pantry.
Jul 30, 2019 9 demerits · 3 violations
Inspector comments: Effective measures shall be taken to keep insects, rodents, and other vermin out of the residential care facility
and to prevent their breeding, harborage, or presence on the premises. The premises shall be kept neat, clean,
adequately drained, and free of litter and vermin harborage. This facility is currently being treated for bedbugs. Two rooms have been closed until pest control has completed treatment. Residents currently residing in those rooms have been placed on leave and will return when the bedbugs have been remediated.
All floors shall be easily cleanable and shall be kept clean and in good repair.. Observed standing water on the floor. PIC cleaned up the water off the floor.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. Remove Resident's mattress off the floor.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed shower curtain with black and brown buildup. REPEAT
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
(a) All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. Observed peeling sofa in common area. Observed ripped padding on chair in hall.
(b) Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. Observed residue from bedbugs on mattress cover in room #1 and room #2.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Replace flickering light in toilet.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed dust in wall vents.
Aug 16, 2018 5 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT (Same rule violation) Observed pink and black build-up in the grout of shower floor where shower curtain drags in larger bathroom.
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
REPEAT (Same rule violation) Observed bed sheet with soil up near the top of the sheet in bedroom #1 and staining on sheets in bedroom #6.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed gap between floor tile and wall by the window in bedroom #1 and bedroom #5.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
Jul 13, 2017 7 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat: Observed the shower curtain with black and pink buildup. Clean.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed soiled pillow cases, a mattress with large urine stain, and stained sheets in rooms. Clean.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed the pantry shelves with residue and peeling.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Aug 31, 2016 15 demerits · 4 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed the eggs stored over lettuce wrapped in a paper towel. CDI- Moved below.
All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −6
-Observed the utensil holder collecting debris.
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
-Observed the utensil holder with debris.
All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed the shower curtain and the shower seat with black and/or pink buildup.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed clean linen stored on the floor in the hall closet.
Clean linen shall be stored and handled in a sanitary manner and separate from soiled linen. 15A NCAC 18A .1617 (c ).
NOTE: Observed the restroom water above 120F. (Not regulated by the Health Department, but may be a rule/concern of another regulating agency).
Aug 11, 2015 15 demerits · 6 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −4
Observed milk on the counter top and chicken in the sink thawing. Potentially hazardous frozen food shall be thawed at refrigerator temperatures of 45° F. or below; or quick-thawed as part of the cooking process; or by a method approved by the sanitarian. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed the oven door in disrepair.-Observed the utensil holder collecting debris.Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
-Observed rust in the grout coming from the shower rail. -Observed calcium buildup on the shower head.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Observed sheets and/or comforters in disrepair in rooms 1 and 3.Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).-Observed the mattress and/or box spring heavily stained in room 1 and 3. Clean. If stains do not come out, replace.-Observed stained pillows in room 3.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed residue on the walls in room 1, and cobwebs in the corners of the walls in room 3.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed the light out over the toilet and the shower in the handicap accessible restroom.All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
Dec 12, 2014 18 demerits · 5 violations
Inspector comments: GC#11 Observed wall chipping on back hall at phone station. Observed carpet in front living room with stains present. GC#13 Observed dust build up on living room fan blades.Note: Washing machine stopped working last night around 10pm, maintenance scheduled to come out and repair washer. If for some reason washer not able to be fixed linen shall be taken to laundry mat or other way of changing soiled sheets and placing clean sheets on residents bed. Ms Vvian was present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −8
Repeat Non Compliance: Observed microwave inside surface/front plate paint flaking & chipping; observed disposal leaking at kitchen sink, with damaged shelf in cabinet to left of disposal. Observed glass dishes stored to left of oven stored clean with food debris still present on surface. Observed debris present in oven drawer and in cabinet shelving. Observed sugar scoop stored inside glass container at kitchen counter. Observed date marked tape present on plastic container lids.**All multi-use eating and drinking utensils shall be thoroughly cleaned after each usage, and the facilities needed for the operations of washing and rinsing shall be provided. 15A NCAC 18A .1618 (b).**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#6 · DRINKING WATER FACILITIES: ICE HANDLING: Common drinking cups not used 4; ice, if provided, handled and dispensed in a sanitary manner 2 (.1612) −2
Repeat Non Compliance: Observed ice put into cup with hand, no hand wash first. Use utensil/push dispenser for dispensing. **If ice is provided for residents, it shall be handled, transported, stored and dispensed in such a manner as to be protected against contamination. 15A NCAC 18A .1612.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat Non Compliance: Observed black debris present on shower tile grout, soap scum and black debris on shower curtains, hand rails in shower starting to rust leaving brown debris on tiles. Observed siding peeling on left side of hand wash sink at front of facility starting to peel away in need of new bead of caulk. Observed loose toilet seat in bathroom on back hall. Observed shower head stem with corrosion on front bathing facility. **Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Repeat Non Compliance: Observed soiled linen on bed in room 3; Observed rips and or stains on comforter, linen, pillow case.**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).**Clean linen shall be stored and handled in a sanitary manner and separate from soiled linen. 15A NCAC 18A .1617 (c ).**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed resident closets packed with items and personal belongings stored on floor. Closets shall be arranged to facilitate easy cleaning. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
Nov 26, 2013 17 demerits · 5 violations
Inspector comments: Ms. Kajarra Caldwell present duuring inspection.GC# 1: A backflow preventer is needed on the shower wand in the womens bathroom.Note: A backflow preventer was present on mens bathroom shower wand as requested during 2012 inspection.GC #11: Vacuuming of carpeting in closets is needed.All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed chicken thawing in sink.**Potentially hazardous frozen food shall be thawed at refrigerator temperatures of 45° F. or below; or quick-thawed as part of the cooking process; or by a method approved by the sanitarian. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed debris sticking to undersides of contact paper in kitchen drawers. Some shelves need cleaning below liners.**Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i).
#6 · DRINKING WATER FACILITIES: ICE HANDLING: Common drinking cups not used 4; ice, if provided, handled and dispensed in a sanitary manner 2 (.1612) −2
Observed ice put into cup with hand, no hand wash first. Use utensil for dispensing.**If ice is provided for residents, it shall be handled, transported, stored and dispensed in such a manner as to be protected against contamination. 15A NCAC 18A .1612.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed no paper towels at kitchen sink.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed soiled pillow cover on bed. Torn mattress protector on bed. Clean bedding stored on linen closet floor. Sagging mattresses on resident beds.** All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Clean linen shall be stored and handled in a sanitary manner and separate from soiled linen. 15A NCAC 18A .1617 (c ).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CARMEL FOREST DRIVE” or State ID 2060430044). Inspection type (routine vs. follow-up) is not published in the county's data.