6demerits
PINEBROOK DRIVE GROUP HOME
5215 PINEBROOK DR, Charlotte, NC 28208
Residential Care · NC permit/State ID 2060430048
Latest result6 demerits
Last inspectedDec 19, 2025
Inspections on record13
On record sinceDec 16, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Dec 16, 2013Lower is betterDec 19, 2025
Inspections & violations
Dec 19, 2025 6 demerits · 2 violations
#13 · Water availability, pressure, at required ranges −4
Observed hot water reach 130F in the first bathroom and 119F in the second bathroom.
**15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities.
#23 · Furnishings in good repair −2
Observed dresser knobs missing in bedrooms 1, 3, 4 and 5.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
Dec 18, 2024 5 demerits · 5 violations
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed light cover not attached in final bedroom. Light cover needs to be on.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed dark build up around the edges of shower in bathroom 2. Needs cleaning.
#13 · Water availability, pressure, at required ranges
General Comment:
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed water temperature at handsinks at 135F. Needs to be 105-116F at handwashing and bathing facilities. No points deducted as item is part of updates to rules.
#42 · Proper use of restriction, exclusion, and reporting
General Comment:
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility does not have Employee Health Policy. EHS emailed a copy.
#43 · Vomitus and diarrheal clean up supplies; written plan available
General Comment:
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter.
Observed facility does not have vomit and diarrhea cleaning procedure. EHS emailed a copy.
Dec 11, 2023 2 demerits · 1 violation
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed build up around edges of shower floor in large bathroom. Needs cleaning. Observed rusting toilet chair in large bathroom. Needs cleaning/repair.
Nov 2, 2022 5 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat very loose in group restroom in need of (tightening of hardware).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls scuffed in bedroom caused by bed (head board) in need of touch-up painting / repair.
Sep 3, 2021 5 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat not properly tightened in need of new hardware and/or repaired.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed wall damage inside (Thomas) bedroom in need of repair; Observed wall scuffed by head board inside bedroom across from group restroom.
Oct 19, 2020 7 demerits · 3 violations
Inspector comments: Eddie present during inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed damage near drain on sink and black build up around egdes of shower in large restroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed stains on sheets in various rooms.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed damaged wall in room with spiderman bedding. Make ceiling smooth, easily cleanable in hall near laundry and restroom area.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jul 8, 2019 12 demerits · 4 violations
Inspector comments: No points deducted: #13---Observed light not operating in room next to AC unit. Replace missing light cover in bedroom.
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed bowl with package of raw beef on top shelf in refrigerator. Keep raw meat below all ready to eat foods/drinks.
All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed pink residue on shower wand and rust around drain of sink next to toilet in big bathroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed handles needing to be repaired on dresser in bedroom across from big bathroom. Observed damaged blinds in bedroom with dancer posters. Observed red and white comforter damaged.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed stain around HVAC vent in last bedroom near AC unit and crack in wall above light switch in adjacent bedroom.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jul 13, 2018 8 demerits · 2 violations
Inspector comments: No points decucted:#9---Observed small stains on pillowcases in 2 rooms.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed damage to inside ceiling of microwave.
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed leak from bottom of toilet in small bathroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
Jul 31, 2017 11 demerits · 6 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Replace missing laminate on edge of hand washing sink vanity in bathroom or paint area where laminate is missing. Replace pitted faucet fixture on faucet fixture in back bathroom. Replace toilet seat in bathroom where laminate is wearing and worn off. Clean area around clothes washer lid.
Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Repair or replace dining room table chairs with damaged covering. Clean area under chair cushion in living room area. Thoroughly clean pillows or replace stained pillows in resident room. Replace damaged mattress in resident room. Clean/dust top of dresser in resident room. Observed bag of clean linen stored on the floor in the linen closet area. Do not store or place bag of clean linen on the floor.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Clean and organize resident closet. Observed items thrown and stored on the floor. Provide bins to store or place items in.
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Tightly secure loose edge of linoleum flooring in residents bathroom. Monitor and repair base edge of wall in resident bathroom if needed. Monitor gap along edge of wall and flooring in resident room near the laundry room and cover gap along edge of flooring and wall. Thoroughly clean/shampoo carpet in (1) resident room or replace carpet.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Repair ceiling in back hallway area. Observed ceiling sagging in back hallway area.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Repair light fixture in back hallway area, back bathroom and resident room.
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
Aug 3, 2016 6 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Replace damaged(pitted) faucet fixture on hand washing sink in bathroom near common living room area. Clean area around washer machine lid and keep clean at all times.
Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Clean stained carpet or replace stained carpet in residents room(2). Clean spots on carpet in general living room area.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Repair upper section of wall and ceiling throughout in resident room and hallway area on laundry room end of house. Touch-up paint throughout where walls were repaired in bathroom and resident room. Clean wall in (1)resident room near closet. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Repair light fixture in kitchen area and clean wall mounted return air ventilation in hallway area. All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
General Comment: Repair or replace dining room chair with damaged covering. Clean under cushion on couches.***All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Mr. Minter present at time of inspection.
Aug 11, 2015 9 demerits · 4 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed crumbs/ old food debris in base of utensil drawer under oven. Clean base of utensil drawer under oven/stove. General Comment: Stained/ etched clear plastic cups discarded at time of inspection. Opened bag of corn meal placed in sealable container at time of inspection. Utensils shall be handled in such a manner as to prevent contamination. 15A NCAC 18A .1618 (f).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
Tightly secure loose transitional floor moulding between dining room area and living room. Repair flooring near laundry room. Recommend providing a wider transitional floor moulding near laundry room. Thoroughly shampoo carpet throughout in all rooms, living room and exercise/activity room. Observed stains throughout on carpet.All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed wall damaged behind bathroom door. Repair wall behind bathroom door. Observed loose handle on resident bedroom door. Repair loose handle on door. Observed gap along base of wall and flooring in resident room close to laundry room. Gap should not be along base of wall and flooring. Have someone to check foundation of house to see if house is settling. Also observed hair line cracks on ceiling in hallway and sheet rock tape coming loose from edge of ceiling in exercise/activity room. Repair cracks along ceiling and repair ceiling in activity/exercise room. Observed water stains on ceiling in activity/exercise room. Have someone to check ceiling for any roof leaks and repair if needed. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed light fixture not properly working in bathroom above hand washing sink near laundry room. Observed broken/damaged window blinds throughout rooms/residents room. Replace broken window blinds throughout. Observed ceiling fan blades soiled/dusty. Clean ceiling fan blades. All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Ms. Audrey Doe present at time of inspection.
Sep 10, 2014 9 demerits · 3 violations
Inspector comments: General Comment: #1. Provide a back flow prevention device on shower fixtures with hoses. **No backflow connections or cross connections with unapproved supplies shall exist. 15A NCAC 18A .1611 (c ). #9. Replace damaged window blind in dining room area. #12. Touch up paint throughout where needed. #13. Observed low lighting on back hallway. Replace blown light bulb in light fixture. Tightly secure loose light shield over fixture. Wipe/dust return air vent cover. Mrs. Amy Grant present at time of inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed damaged shelving in cabinet area between stove and up-right freezer and cabinet area between dishwasher and two compartment sink. Repair damaged shelving in cabinet area. Observed torn/damaged dining room chairs. Repair or replace damaged dining room chairs.All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed shower curtain and bath tub/shower soiled. Clean or replace shower curtain. If stains does not come off of tub/shower and walls, facility might want to have tub/shower and walls resurfaced/reglazed! Thoroughly clean hand rails in shower/tub.Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
Observed carpet stained throughout in hallways and residents room. Shampoo carpet throughout facility where needed. Observed loose edges of flooring in bathrooms near toilets. Tightly secure flooring in bathrooms! Observed gap along base of wall and flooring in resident room located near the laundry room. Replace missing shoe moulding along base of flooring and wall. Clean walls around/near toilets
Dec 16, 2013 8 demerits · 3 violations
Inspector comments: #10) Observed swiffer wet floor wipes stored above toilet paper and zip lock bags. Store chemicals below all other items. Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).#4) Observed the pots and pans cabinet collecting some debris. Observed some cabinet shelf lining in the kitchen with some minor damage. All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).#3) Observed raw chicken stored above frozen vegetables in the freezer. Store all raw meats, raw fish, and raw chicken below ready to eat foods. All foods, while being stored, prepared, served, and during transportation, shall be protected fromcontamination. 15A NCAC 18A .1620 (a).#11) Observed the dining room floor loose at the door to the patio. All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. #12) Observed wall damaged in one resident's room. Observed ceiling splatter above the shower in the large restroom. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.#14) Observed old mattresses stored behind the shed. The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).#1) Install backflow prevention on shower head hose in large restroom. Eddie Minter present.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed tub and shower surfaces collecting residue. Observed a rusted sink in the bathroom with the tub. Observed a toilet in need of re-caulking at floor in the large bathroom. Observed damaged laminate at sink in small bathroom. Observed the clothes washing machine collecting residue. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed the large couch damage under the pillows in the living room. Observed other couches collecting debris. Observed damage and bent blinds in some areas. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −4
Observed one overflowing trash can. Observed one trash can's lid damaged. All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PINEBROOK DRIVE GROUP HOME” or State ID 2060430048). Inspection type (routine vs. follow-up) is not published in the county's data.