8demerits
RELATIVES, THE
1100 EAST BV, Charlotte, NC 28203
Residential Care · NC permit/State ID 2060430049
Latest result8 demerits
Last inspectedOct 22, 2026
Inspections on record13
On record sinceFeb 18, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Feb 18, 2014Lower is betterOct 22, 2026
Inspections & violations
Oct 22, 2026 8 demerits · 2 violations
#8 · Facilities clean and in good repair −4
Observed build up on shower liner in the boys bathroom. Observed staining on the shower curtain in the girls bathroom.
**15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.
#13 · Water availability, pressure, at required ranges −4
Observed hot water reach 121F in both of the bathrooms upstairs.
**15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities.
Oct 3, 2025 4 demerits · 2 violations
#8 · Facilities clean and in good repair −4
Observed shower in need of cleaning in bathroom 1. Observed shower curtain in need of cleaning in bathroom 2.
**15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.
#24 · Bed linens provided and in good repair
Observed mattress cover torn in bedroom 3. Observed pillow torn in bedroom 3. Rooms are currently not being used.
**15A NCAC 18A .1617 (b) Clean bed linen in good repair shall be provided for each resident
Sep 12, 2024 2 demerits · 4 violations
#13 · Water availability, pressure, at required ranges
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot and cold running water under pressure shall
be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities.
Observed hot water at 120F. Needs to be 105-116F. No points deducted due to item being part of new rule updates.
#38 · Temperature indicating device provided and accurate −2
15A NCAC 18A .1620 (c) Equipment shall be provided and maintained to keep all food at required temperatures during storage and
transport. Cold holding equipment shall be provided with an indicating thermometer that is accurate to ±3 degrees
Fahrenheit or ±1.5 degrees Celsius. Observed no thermometer in refrigerator needs thermometer.
#42 · Proper use of restriction, exclusion, and reporting
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction
due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility did not have an employee health policy. EHS provided facility a copy. No points deducted due to item being part of the new rule updates.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable
towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter.
Observed facility does not have a vomit and diarrhea procedure. EHS provided a copy. No points deducted due to item being part of new rule updates.
Aug 17, 2023 4 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed bathroom in upstairs office space was out of order. Observed build up in toilet and shower. Needs cleaning.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed mirror cabinet in half bath behind kitchen had been screwed shut but has come free. Cabinet needs to be cleaned and/or have screws removed or reinstalled to close cabinet.
Aug 18, 2022 0 demerits · 0 violations
Inspector comments: No violations were observed during today’s inspection.
No violations were recorded for this inspection.
Aug 19, 2021 5 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed blinds torn in bedroom 3. Needs to be replaced.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed walls in need of painting in bedroom 1 and 2. Observed black build up on the ceiling in the bathroom between bedrooms 1 and 2. Ensure that moisture is able to escape bathroom through proper ventilation.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 18, 2019 9 demerits · 3 violations
Inspector comments: *NOTE: Inspection report was emailed to the following email address astewart@therelatives.org
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in lower restroom located near kitchen. Observed loose toilet seat in upstairs restroom in between rooms 2 and 3. Observed black build up inside of the grout of all showers located within home. Observed sink detaching from wall in upstairs restroom located in between rooms 2 and 3.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed window blinds in room 2 with staining on them.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed stains on bed linen located in room 1.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls throughout facility with markings and peeling paint. Observed restroom located downstairs within kitchen with holes in the wall. Observed window frame peeling in staff restroom located downstairs.
Dec 12, 2018 9 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Observed cabinets and drawers collecting debris in need of cleaning in kitchen. Observed cleaning needed on exterior cabinet faces in kitchen. **Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
GENERAL COMMENT: Observed carton of eggs on shelf in refrigerator without protection. Ensure raw food items are stored in leak-proof containers or stored on the bottom shelf where they cannot contaminate ready-to-eat foods. No ready-to-eat foods were being stored below eggs at time of inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed build-up on shower caulk and grout in restrooms. Observed build-up on shower heads in restrooms. Observed tub peeling in restroom of rooms #1 and #2. Observed loose toilet seat in restroom of rooms #1 and #2.
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Repeat Observed walls with damage in room #2 and in hallway downstairs above coat hooks. Observed heavy growth on ceiling in bathroom of rooms #1 and #2. Observed paint peeling on doors in areas throughout. Observed water stained ceiling in carriage house.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jul 21, 2017 9 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed the utensil holders in the kitchen cabinets collecting residue and debris. Clean.
-Observed debris collecting under the shelf liners in the kitchen cabinets. Clean.
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
-Observed ceiling damage/stains with black growth in the (office) linen closet.
-Observed stained ceiling in the basement storage.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
-Observed rust collecting on the air/heat vent covers in the bedrooms. Repair ir replace.
-Observed some dust collecting on restroom vent fans. Clean.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Aug 19, 2016 12 demerits · 5 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
-Observed the toilet clogged in room 1.
-Observed the shower curtain with pink buildup in the jack and jill restroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
-Observed the washing sponges and towel stored in the restroom in room 1.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed mattress covers torn in room 2.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed the downstairs clothing area with an overflow of items that are stored on the floor. Organize.
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
-Observed black spots (what appears to be mold) in the jack and Jill restroom over the shower and in the tile grout.
-Observed wall damage in the jack and jill restroom (over the toilet).
-Observed ceiling damage with black growth in the (office) linen closet.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed the ceiling vents dusty.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Sep 24, 2015 12 demerits · 7 violations
#6 · DRINKING WATER FACILITIES: ICE HANDLING: Common drinking cups not used 4; ice, if provided, handled and dispensed in a sanitary manner 2 (.1612) −2
Observed ice container in freezer with black smudges. Needs to be cleaned.**If ice is provided for residents, it shall be handled, transported, stored and dispensed in such a manner as to be protected against contamination. 15A NCAC 18A .1612.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilets soiled in 2 bathrooms, need more thorough/frequent cleaning. Shower with discolored/stained floor. Needs better cleaning.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed blinds need dusting. Couple of torn mattress covers. Ceiling fan dusty.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed luggage closet with storage on floor and very cluttered, cannot easily clean.**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed stained and damaged carpeting, (is in process of being replaced-carpet and kitchen flooring).**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed some damaged walls including in bedrooms. Water stained ceiling upstairs staff workroom.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −2
Observed couple of garbage cans (outside) without lids. Replace with cans with lids.**All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).
Oct 6, 2014 16 demerits · 5 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed raw burger, uncooked turkey bacon, and shell eggs stored above ready to eat food.**All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed several mattress covers torn. Most mattresses saggy. Broken drawer below bed. Couches need cleaning of dust accumulation on frames.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed floor damage at threshold of kitchen and bathroom. Burnt and stained carpeting.**All floors shall be easily cleansable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed containers with standing water out back.**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −4
Observed trash on ground near garbage cans and uncovered cans.**All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).**All solid wastes shall be disposed of with sufficient frequency and in such a manner as to prevent insect breeding and public health nuisances. 15A NCAC 18A .1614 (c ).
Feb 18, 2014 4 demerits · 3 violations
Inspector comments: Residue on a mattress liner. Clean. Damaged pot. Discard. Ms. Stewart present.The next sanitation inspection will be conducted sometime between 3/1/14 and 2/28/15 (licensing year).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed: The flooring damaged in the living room, kitchen, and in the half bath/kitchen transition. All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed: An upstairs restroom wall peeling. Water damaged dropped ceiling tiles in the basement. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed: Restroom exhaust vents collecting dust. A loose HVAC panel in the upstairs landing. Missing light shield in the basement. Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RELATIVES, THE” or State ID 2060430049). Inspection type (routine vs. follow-up) is not published in the county's data.