4demerits
INREACH/STILWELL OAKS
232 STILWELL OAKS CR, Charlotte, NC 28212
Residential Care · NC permit/State ID 2060430067
Latest result4 demerits
Last inspectedJul 31, 2026
Inspections on record14
On record sinceAug 26, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 26, 2013Lower is betterJul 31, 2026
Inspections & violations
Jul 31, 2026 4 demerits · 2 violations
Inspector comments: Report emailed to:
Agaston@inreachnc.org
Operations@inreachnc.org
#13 · Water availability, pressure, at required ranges −4
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 119F at bathroom handsink.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. Facility did not have copy of required procedure plan. EHS left facility copy of plan. -General comment.
Mar 28, 2025 0 demerits · 0 violations
Inspector comments: No violations were observed during the inspection
No violations were recorded for this inspection.
Mar 21, 2024 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed observed dresser handles missing in room 3. Observed dresser drawers off track in room 4.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Apr 14, 2023 2 demerits · 1 violation
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed dusty floor underneath the beds and dresser in all bedrooms. Need general cleaning and keep clean.
Jun 28, 2022 4 demerits · 1 violation
Inspector comments: Mrs. Betty Grace present during inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed cabinet under sink in restroom near front door, needing touch up paint. Touch paint where needed around sink in same restroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
May 21, 2021 4 demerits · 1 violation
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed shower curtain liner torn in restroom 1.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at hand sink located in restroom 1 and 2.
Nov 5, 2020 4 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed underneath shower chair with yellow/brown build up inside bathroom located closet to kitchen.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on blanket and pillow case in room 2. Observed staining on pillow case in room 3.
*NOTE: Ms. Rose was present during time of inspection. Report was emailed to her at rmobley@inreachnc.org
Aug 6, 2019 4 demerits · 1 violation
Inspector comments: NO POINTS TAKEN FOR THE FOLLOWING VIOLATION
#12. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed marks on wall in room 3. Particularly at the head of the bed and on the side of wall closet to bed.
Inspection Report emailed to: jdortch@inreachnc.org
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed yellow stain on mattress in room 4. Clean. Observed stains on pillows in room 4. Clean.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed stains on bed linen in room 4. Clean. Observed stains on pillow cases in room 2 and room 3. Clean.
Jul 31, 2018 7 demerits · 2 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed a gallon of milk sitting on the counter top thawing.
Potentially hazardous frozen food shall be thawed at refrigerator temperatures of 45° F. or below; or quick-thawed as part of the cooking process; or by a method approved by the sanitarian. 15A NCAC 18A .1620 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Observed stained sheets and/or pillows in bedrooms 2 & 3. Clean.
-Observed the dressers in bedroom 6 scuffed showing the raw wood. Repaint or seal.
-Observed a knob missing on the dresser in bedroom 1 and the drawers are off track. Repair.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
*12. NO POINTS DEDUCTED: Observed the paint peeling over the handsink in the 1st restroom. Repaint. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Aug 4, 2017 2 demerits · 1 violation
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1.610 (a). Observed both shower curtain bars in the bathrooms were rusty, and the shower hand rail beginning to rust in the shower.
General Comments: #3. Observed the refrigerator thermometer's red indicator was separated and inaccurate; Replace thermomoter. #7. Observed the floor surface in the dining room was discolored / worn.
NOTE: Jeannette Dortch was present during the inspection.
Jul 22, 2016 2 demerits · 1 violation
Inspector comments: (NO POINTS DEDUCTED)
4. Observed microwave starting to peel at front portion near door.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non Compliance: Observed scrapes at bottom of dresser in room #1.
Repeat Non Compliance: Observed dresser handle off drawer in room #3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Aug 12, 2015 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed some bedroom furniture with deep gouges/scraps and one drawer with a missing knob/handle.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).General Comments: Jeanette Dortch was present during the inspection.
Aug 21, 2014 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed one stained bed spread and one dresser with drawers off tracks. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).****Jeantte Dortch was present during the inspection
Aug 26, 2013 6 demerits · 2 violations
Inspector comments: Ms.Jeannette Dortch was present during the inspection.#10 - Observed toilet paper and paper towels were stored under a bathroom sink drain. **Do not store clean items under exposed drains unless stored in sealed bags or containers.**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. See rule .1616 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed the sink ledges in the bathroom with swollen wood/water damage.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. See rule .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed some furnite with surface damage (paint).Observed a mattress with urine stain and odor. **A water proof mattress pad is recommended.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. See rule .1617 (a).Observed a sheet, bedspread, and mattress pad were stained.**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. See rule .1617 (b).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “INREACH/STILWELL OAKS” or State ID 2060430067). Inspection type (routine vs. follow-up) is not published in the county's data.