6demerits
VOCA-ST. JOHNS CHURCH ROAD GROUP HOME
2220 ST JOHNS CHURCH RD, Charlotte, NC 28215
Residential Care · NC permit/State ID 2060430071
Latest result6 demerits
Last inspectedAug 18, 2026
Inspections on record14
On record sinceSep 17, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 17, 2013Lower is betterAug 18, 2026
Inspections & violations
Aug 18, 2026 6 demerits · 3 violations
#13 · Water availability, pressure, at required ranges −4
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 101F at handsink in bathroom.
#22 · Furnishings clean
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean. Mattresses shall be kept clean. Observed cabinets in kitchen over microwave with greasy build up. Clean. During time of inspection, house manager cleaned cabinets. -General comment.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed blinds torn in room 2. Repair.
Aug 15, 2025 7 demerits · 5 violations
Inspector comments: Report emailed to: Rasheda.jones@rescare.com
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed touch up paint needed to walling sporadically throughout facility.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in bathroom 2.
#13 · Water availability, pressure, at required ranges
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 100F in bathroom 1. -General comment.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed 1 dresser knob missing from room 3.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. Facility does not have required plan. EHS emailed facility copy of required procedure plan. -General comment.
Oct 15, 2024 3 demerits · 2 violations
#3 · Walls, ceilings, and attachments clean −2
Observed wall staining in room 1.
**15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean
#4 · Walls, ceilings, and attachments in good repair −1
Observed touch up paint needed in rooms 3 and 4.
**15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair.
Oct 12, 2023 11 demerits · 4 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed eggs and raw meat stored above ready to eat foods in the refrigerator.
**All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed build up in grout in shower. Needs to be cleaned.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser drawer off track in rooms 1 and 3. Observed dresser knobs missing in rooms 1 and 6.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed wall staining in room 2 and bathroom 2.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jul 8, 2022 10 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toielt seat in restroom 1.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no soap at handsink in restroom located 2.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed wooden bed frame peeling in room 4.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed minor touch up paint needed to walls (behind beds) and baseboards throughout facility.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed dust accumulation to ventilations vents throughout facility.
Jun 25, 2021 8 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilet in need of cleaning in the bathroom on the right side of the house.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser handles missing in bedroom 1 and drawers off track in room 4. Observed outlet cover broken in bedroom 2. Observed blinds torn in bedroom 3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed linoleum torn in bedroom 2.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed touch up paint needed during the inspection. Observed wall staining in the closet in bedroom 6.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 5, 2020 5 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed loose toilet seats in the bathrooms. Needs to be tightened.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser drawers off track in bedrooms 1, 2 and 3 (hall closest to kitchen). Observed stained mattress in bedroom 2. Observed handles missing on the dresser in bedroom 4.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage in bedrooms 5 and 6.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 23, 2019 9 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed stained toilet chair in the bathroom on the right side of the home. Needs to be cleaned. Observed shower curtain with black build up in the bathroom on the left side of the home. Needs to be cleaned/replaced.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser knobs missing in bedroom #3. Needs to be replaced. Observed dresser drawers off track in bedroom #5. Needs to be repaired.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed stained carpeting in bedroom #5. Needs to be cleaned/replaced.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed wall damaged in need of painting throughout the facility. Observed ceiling stained in the bathroom on the right side of the facility. Observed dark areas on the ceiling in the corner of the shower in the bathroom on the right side of the facility.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 8, 2018 11 demerits · 5 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −4
All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a). Observed raw shell eggs stored above RTE produce in kitchen refrigerator.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed shower and toilet chairs soiled in need of proper detail cleaning (items not in use). Observed very loose/broken toilet seat in hallway group bathroom nearest entrance into home.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. . Observed flooring underneath resident beds in need of cleaning. Observed stained carpet in majority of resident bedrooms.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls throughout common areas having scuffed and damaged areas (holes) in need of repair
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Observedd laundry rooms light fixture not functioning properly.
Nov 6, 2017 12 demerits · 5 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#3 - Observed missing thermometer in refrigerator. PIC placed new thermometer in refrigerator during inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
REPEAT Observed no paper towels in bathroom #2. Observed heavy build-up on the underside of shower chair in bathroom #1. Observed build-up on the underside of toilet chair in bathroom #1. Observed build-up under the drain stopper in the tub of bathroom #2.
**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
REPEAT Observed one mattress with brown residue and yellow staining. Observed set of sheets with residue.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
REPEAT Observed plastic thresholds in need of repair in several areas. Observed cobwebs and debris build-up on floors of storage closet floors and on floors under beds and furniture in bedrooms.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch-up paint needed in several areas throughout where paint is worn and chipping.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed ceiling vents with dust build-up in several areas throughout.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Oct 5, 2016 17 demerits · 4 violations
Inspector comments: General Comment #1: Shower wand in bathroom with tub needs a backflow preventer or supply documentation that the wand has a built in backflow preventer.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −8
Observed bottled water stored on floor in kitchen. **Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d).
Observed shell eggs stored above ready to eat foods and a package of tortilla wraps stored on top of egg carton. **All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed no paper towels or toilet paper in 1 bathroom. **Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
Observed bottoms of shower chairs need cleaning. **Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed tear in leather couch in living room **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Observed soiled linens on 4 of 6 beds. Blanket with big hole on 1 bed. **Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed broken plastic thresh holds and laundry room door and bathroom door.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
Jul 30, 2015 6 demerits · 4 violations
Inspector comments: #4 Observed some slight residue present on fridge shelving. Keep inside of fridge clean and in good repair.Ms. Fannie Gaye was present during inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat Non Compliance: Observed shower curtain in right side bathroom collecting black residue at bottom of curtain.**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non Compliance: Observed stained pillow case in back left room right hall. **Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Repeat Non Compliance: Observed wall damage including chips throughout facility in need of touch up paint. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed broken blinds in kitchen and light not working in laundry room. **All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Aug 12, 2014 10 demerits · 4 violations
Inspector comments: #4 Observed debris build up in oven drawer. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).#13 Observed vent with dust build up in laundry room. Ceiling vents throughout facility in good repair/clean. Observed 1 light out in laundry room, bathroom. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).**All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).#10 Observed toilet paper stored under sink in 1/2 bathroom (small hall). **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).Renovations turned out well, keep up the good work.Ms. Pam was present during inspection.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Repeat Non Compliance: Observed eggs stored above ready to eat food items. **All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat Non Compliance: Observed shower curtains in bathrooms collecting black residue at bottom of curtain. **Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed stained linen in James' room, Coreys' room, debris found on chairs at kitchen table (plastic covers starting to rip). **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Repeat Non Compliance: Observed wall damage behind doors in Brads Room. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Sep 17, 2013 3 demerits · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “VOCA-ST. JOHNS CHURCH ROAD GROUP HOME” or State ID 2060430071). Inspection type (routine vs. follow-up) is not published in the county's data.