3demerits
VOCA-OAK DRIVE GROUP HOME
5416 OAK DR, Charlotte, NC 28216
Residential Care · NC permit/State ID 2060430102
Latest result3 demerits
Last inspectedAug 27, 2026
Inspections on record14
On record sinceSep 11, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 11, 2013Lower is betterAug 27, 2026
Inspections & violations
Aug 27, 2026 3 demerits · 2 violations
#4 · Walls, ceilings, and attachments in good repair −1
Observed touch up paint needed in bedroom 5.
**15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair.
#23 · Furnishings in good repair −2
Observed blinds in need of repair in bedroom 5.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
Aug 28, 2025 7 demerits · 3 violations
#4 · Walls, ceilings, and attachments in good repair −1
Observed water stained ceiling throughout the home. Observed touch up paint needed in bedroom 6.
**15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair.
#6 · Ventilation equipment clean and in good repair −2
Observed window tint peeling in bedroom 5. Observed cover missing on dryer vent on the outside of the home.
**15A NCAC 18A .1609 (b) Ventilation equipment shall be kept clean and in good repair.
#8 · Facilities clean and in good repair −4
Observed rusted sink in bathroom 1.
**15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.
Aug 22, 2024 9 demerits · 7 violations
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean and in good
repair. Observed scuffs and touch up paint needed on walls throughout. Observed wall damage in need of finishing repairs in bedroom 1. Observed water damaged ceiling over toilet in bathroom 1. Observed staining on ceiling in bedroom 3. Needs repair.
(b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept clean and in good repair. Observed one of the kitchen lights out.
#10 · Handwashing facilities properly equipped −4
15A NCAC 18A .1610 (b) All hand sinks and baths shall be supplied with hot and cold running water through mixing devices. The
residential care facility shall provide each resident with soap and individual hand-drying towels. These hand-drying
towels will be stored separately after being used.
Observed no soap or paper towels at handsink in bathroom 1. Needs soap and papertowels.
#13 · Water availability, pressure, at required ranges
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot and cold running water under pressure shall
be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit
and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed water temperature at 94-96F.
(Part of new rule updates. No points taken.)
#20 · Outdoor furniture and playgrounds in good repair −2
15A NCAC 18A .1615 (a) Outdoor furniture and playgrounds shall be kept in good repair. Observed torn chair outside. Needs removal/repair.
#23 · Furnishings in good repair −2
15A NCAC 18A (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed torn box spring in bedroom 1. Observed laminate peeled off of bathroom cabinets. Observed dresser drawers damaged in bedroom 4. Observed torn love seat cushion and debris in love seat.
#42 · Proper use of restriction, exclusion, and reporting
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction
due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of
the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility does not have employee health policy. EHS provided a copy.
(New rule addition. No points deducted. )
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable
towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when
responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees
shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal
matter.
Observed facility does not have vomit and diarrhea procedure. EHS provided a copy.
(New rule addition. NO points deducted. )
Aug 31, 2023 5 demerits · 3 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed handles missing on dresser in bedroom. Observed build up in kitchen cabinets and handles missing from drawers on kitchen cabinets. Observed handles missing on bathroom cabinet drawers. Needs repair.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed flooring underneath beds collecting debris in need of cleaning in several resident rooms. REPEAT.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed small stain in ceiling next to vent in bedroom. Observed drywall chipped next to closet in bedroom at end of hall furthest from kitchen. Observed hole in bathroom wall from door handle. Observed paint needed in open wall area looking from kitchen into dining room. Needs repair. REPEAT.
Jul 12, 2022 9 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat broken off in group bathroom in need of repair.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
REPEAT
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed residents room having stained mattress without sheets; recommend encasing mattress and / or switching out.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed flooring underneath beds collecting debris in need of cleaning in several resident rooms.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls scuffed / soiled throughout all bedrooms in need of touch-up painting.
Sep 17, 2021 7 demerits · 3 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed comforters having staining in need of replacing in resident rooms.
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a). Observed numerous closets very full with numerus personal items and clothing stored piled on flooring in need of cleaning / proper storage to facilitate cleaning.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls scuffed throughout in need of touch-up painting.
Observed ceiling inside shower building-up mildew in need of cleaning / removal.
Dec 7, 2020 5 demerits · 3 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a). Observed no thermometer for refrigerator in kitchen. PIC stated it was a new refrigerator and will purchase a thermometer.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed toilet facility without paper towels. CDI - PIC provided paper towels.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed door frame in bathroom facility separating from wall. Recommend repairing. Observed rubber wall coving separating from wall in bedroom. PIC stated that coving is scheduled for repair.
Nov 7, 2019 9 demerits · 3 violations
Inspector comments: No points deducted: Observed wall repairs needing to be sealed or painted.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed damaged blinds and stains on mattress in last room on right near kitchen.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed black residue on ceiling above shower and toilet in large restroom. Observed wall damage in closet in bedroom across from large restroom. Observed crack in wall and baseboard needing to be resealed to wall in corner bedroom beside food storage closet. Observed counter needing to be repainted of pass through window in kitchen.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed dust on HVAC vents in various rooms.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Oct 29, 2018 6 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed shower curtain with black residue on bottom in large bathroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed damaged blinds on bedroom.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed stained ceiling in hallway and bedroom on side of haouse closest to kitchen. Observed wall damage in various bedrooms, in corners and behind doors.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 20, 2017 7 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Thoroughly clean or replace shower curtain in bathroom with walk-in shower. Thoroughly clean underside of hand railing in walk-in shower. Clean underside of shower chair. Repair/refurbish chipped spot on hand washing sink in bathroom or replace hand washing sink. Clean area around clother washer lid.
Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Clean and organize storage room closet in laundry room and closets in resident rooms.
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Patch small holes in walls, repair corner of walls in resident room and repaint. Repair or replace lower section of wall and base molding near entrance to walk-in shower. Clean walls, door framing and closet door throughout in house. Secure door handles on closet door(laundry room and storage room). Patch hole in wall behind med closet door.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
General Comment: Clean out gutters. Replace blown light bulb in light fixture.
Sep 29, 2016 9 demerits · 5 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Thoroughly clean underside of shower chair and shower curtain in bathroom. Caulk/seal bathroom counter top to side splash in bathroom with tub. Clean area around lid to washer machine. kEEP SOAP AND PAPER TOWELS AT ALL HAND WASHING SINKS AT ALL TIMES! Today paper towels only available at hand washing sink in med room. Clean area around top of washer machine lid. Repair shower wand holder in bathroom with bath tub/shower and remove plastic bag from holding shower wand. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Replace damaged and stained furniture in common living room area. Replace torn/damaged leather chairs and white chair. Clean stains on blue cushion chair. Replace broken window blinds throughout facility and resident room. Tighten loose pulls(handles) on furniute. Secure loose molding on furniture. Clean curtains/drapes on french doors in dining room.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Provide tranistional floor molding at entrnace to laundry room.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Patch holes in wall and repaint. Repaint throughout facility where needed(hallway, residents room, bathroom). Replace damaged door stoppers behind doors to residents room.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Repair light shield on light fixture and repalce blown light bulbs in fixture in bathroom at side entrance. Repair light fixture in living room area or replace blown light bulbs. Clean return air ventilation cover.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
General Comment: #4. WIpe/clean area near handle on refrigeration unit. door. #1. Provide back flow prevention device on shower wand in bathroom with bath tub/ shower combination. Mr. Harris present at time of inspection.
Sep 16, 2015 10 demerits · 3 violations
Inspector comments: 15. Observed bulk waste around storage unit.All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −6
Repeat non-compliance: Observed debris collecting on pantry shelves. Observed one rusted pizza cutter. Observed one melted handle on serving spoon. Observed single service cups stored next to hand sink in medication closet.Utensils shall be handled in such a manner as to prevent contamination. 15A NCAC 18A .1618 (f). Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ). Disposable utensils shall be purchased only in sanitary containers, shall be stored therein in a clean, dry place until used, and shall be handled in a sanitary manner. 15A NCAC 18A .1618 (g).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed shower curtain collecting pink residue in short hall bath.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed debris collecting under sofa cushions in living room.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Aug 28, 2014 9 demerits · details not yet loaded
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Sep 11, 2013 10 demerits · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “VOCA-OAK DRIVE GROUP HOME” or State ID 2060430102). Inspection type (routine vs. follow-up) is not published in the county's data.