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8demerits

MONROE ROAD

7621 MONROE RD, Charlotte, NC 28212
Residential Care · NC permit/State ID 2060430135
Latest result8 demerits
Last inspectedApr 22, 2026
Inspections on record14
On record sinceNov 7, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

07.515 Nov 7, 2013: 2Sep 16, 2014: 4Aug 19, 2015: 11Oct 20, 2016: 7Sep 22, 2017: 2Aug 31, 2018: 3Jun 4, 2019: 15Mar 5, 2020: 7Feb 22, 2021: 11Mar 22, 2022: 5Apr 3, 2023: 4Feb 9, 2024: 4Feb 21, 2025: 6Apr 22, 2026: 8
Nov 7, 2013Lower is betterApr 22, 2026

Inspections & violations

Apr 22, 2026 8 demerits · 5 violations
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed repair needed to flooring in living room area. REPEAT.
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed touch up paint needed to walling in back pink bedroom and dining area. Observed touch up paint needed for doors of bathrooms and closets in living room. REPEAT.
#6 · Ventilation equipment clean and in good repair −2
15A NCAC 18A .1609 (b) Ventilation equipment shall be kept clean and in good repair. Observed build up on vent in bathroom 2 shower. Needs cleaning.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed rust build up to shower handle in bathroom 2. Observed minor build up to shower floor tiles in hall bathroom.
#20 · Outdoor furniture and playgrounds in good repair
General comment 15A NCAC 18A .1615 (a) Outdoor furniture and playgrounds shall be kept in good repair. Observed boards damaged at front door ramp. Observed damage to boards of small ramp at back of gazebo. Observed damaged fencing in back yard.

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Feb 21, 2025 6 demerits · 7 violations
Inspector comments: Cherionna Jackson was present during time of inspection. Report emailed to: Kendra.johnson@rhanet.org
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed repair needed to hardwood flooring in living room area.
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed touch up paint needed to walling throughout facility to include doors and in kitchen area.
#8 · Facilities clean and in good repair
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in bathroom 1. -General comment.
#13 · Water availability, pressure, at required ranges
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water reach 100F at handsink in bathroom 1. NEW RULE. -General comment.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed handles missing on brown dresser in room 1.
#38 · Temperature indicating device provided and accurate −2
15A NCAC 18A .1620 (c) Cold holding equipment shall be provided with an indicating thermometer that is accurate to +/-3 degrees F. Observed thermometer in refrigerator broken.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility new required template, updated rules, and employee health policy. -General comment.

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Feb 9, 2024 4 demerits · 3 violations
Inspector comments: Tiffany Bennett was present during time of inspection. Report emailed to the following: Tiffany.miller@outlook.com Kendra.johnson@rhanet.org
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed minor black build up within shower tiles in bathroom located closet to living room.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed damage to flooring in living room area.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to walling/doors/door frames throughout facility.

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Apr 3, 2023 4 demerits · 2 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed food debris in microwave, need cleaning and keep clean. Observed rusted microwave, need repair or replace, and keep in good repair.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed floor carpet in bedrooms and on dining table near kitchen, need vacuum and keep clean.

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Mar 22, 2022 5 demerits · 2 violations
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed scarring on wall in bedroom on the right and peeling paint on wall in 2nd bathroom on the right. Apply touch up paint on wall. Tighten loose kitchen cabinet door securely and reattach bottom of boarder under dishwasher. Observed debris at the bottom of the cabinet. Wipe down inside bottom of cabinet.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Replace bulb in shower so that there will be sufficient lighting. Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Clean dusty AC vents in gazebo.

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Feb 22, 2021 11 demerits · 4 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −4
Potentially hazardous frozen food shall be thawed at refrigerator temperatures of 45° F. or below; or quick-thawed as part of the cooking process; or by a method approved by the sanitarian. 15A NCAC 18A .1620 (a). Observed raw chicken being thawed in a water bath. Thaw under refrigeration.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f). Observed silverware container with hair. Keep storage area clean.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed damaged paint on trim work and doors. Damaged wall in bathroom. Doors need wiping down of grime/hand prints
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a). Observed rotted board on ramp, front door. Brick walkway covered with algae growth and moss, clean surface is slick.

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Mar 5, 2020 7 demerits · 3 violations
Inspector comments: TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) Observed clogged hall toilet #2. PIC has a work order in place and is awaiting repairs. WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) Observed gaps in molding in kitchen. PIC has a work order in place and is awaiting repairs.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed ice buildup inside of the freezer and blocking the seal of the freezer. Defrost to prevent lower temperature change.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a). Observed debris on floor under shelving in pantry and all storage closet, sweep and mop under shelves.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed hole in wall in laundry room and dining. Patch hole and spot paint.

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Jun 4, 2019 15 demerits · 3 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −7
-Observed eggs in the garage refrigerator and the thermometer was reading 56F. Eggs were moved to the kitchen refrigerator. All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a). -Observed the red line broken in the thermometer in the kitchen's refrigerator. Replace to be able to obtain accurate temperature. An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed large handle spoons with burns and rusting. Replace. -Observed the inside frame area of the microwave rusting. -Observed the gaskets torn on the refrigerator in the garage and mold growing in the open/torn area & spills on the shelves. All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC18A.1618 (a). All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC18A.1618 (a). Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
-Observed stains on the dividing curtain in bedroom 1. Remove and clean. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). -Observed yellow stains and urine smell on the mattress cover in bedroom 2. Remove and clean. Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).

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Aug 31, 2018 3 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dressers missing handles in 2nd bedroom on the right and bedroom across the hall. Observed dresser drawers off track in 2nd bedroom on the right. Needs to be repaired. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage near bed in first bedroom on the right. Needs to be repaired. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Sep 22, 2017 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed rips/tears on sofas in living area. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).

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Oct 20, 2016 7 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Reattach kick plate to refrigerator (bottom). Observed sitting on floor. All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed pink residue on shower head in bathroom near back door. Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Popcorn ceiling peeling in hall bathroom. Repair. Repaint wall at hand sink in bathroom near back door. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Aug 19, 2015 11 demerits · 4 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed the oven drawer collecting residue.Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).-Observed bowls and cutting board with worn and peeling surfaces. Discarded.All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed the sink faucet in one of the hall restrooms and in the kitchen loose.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
-Observed a torn mattress cover in the last bedroom on the right.-Observed urine stained sheets and mattress on 1 of the beds in the bedroom closest to the living room.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed the ceiling peeling in one of the hall restrooms and the walls needing touching up in the halls and the bedroom closest to the living room.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.Report emailed to vprophete@rhanet.org

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Sep 16, 2014 4 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Vashti Prophete present.Observed black build up on the floor and wall tiles in the showers & on the shower chair.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Repeat Non-Compliant: Observed missing dresser knobs in 2 of the 3 bedrooms.-Observed torn mattress covers on 2 of the 6 beds.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).-Observed urine smell on 2 of the beds in the 2 bedrooms on the right side of the hall.-GENERAL COMMENT: Observed stained sheets on one bed in the back bedroom on the left.Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).

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Nov 7, 2013 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed a closet door knob was missing in a resident's room and the living room coffee table with surface damage.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. See rule .1617 (a).General Comments: Sabrina Thomas was present during the inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MONROE ROAD” or State ID 2060430135). Inspection type (routine vs. follow-up) is not published in the county's data.