0demerits
HEATHCROFT
3046 HEATHCROFT CT, Charlotte, NC 28269
Residential Care · NC permit/State ID 2060430154
Latest result0 demerits
Last inspectedAug 25, 2026
Inspections on record14
On record sinceAug 28, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 28, 2013Lower is betterAug 25, 2026
Inspections & violations
Aug 25, 2026 0 demerits · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Sep 25, 2025 7 demerits · 4 violations
Inspector comments: NOTE:
- Staff: Emily and Tirana Walker present during inspection.
#8 · Facilities clean and in good repair −4
REPEAT
15A NCAC 18A .1610 (a) All residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by
residents and employees. These facilities shall be kept clean and in good repair. - Observed soiled/mildew build up on the bottom of shower chair, need cleaning and keep clean.
#13 · Water availability, pressure, at required ranges
General Comment:
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities.- Observed hot water at kitchen sink measure at 103F -104F. In the bedroom shared bathroom sink measured at 99F. Ensure to provide tempered water range between 105F-116F at anytime.
#28 · Utensils/equipment (except holding equipment) in good repair −3
15A NCAC 18A .1618 (a) All food service equipment and utensils shall be kept in good repair.- Observed burned mark at the top ceiling of microwave in the kitchen. Keep all equipment in good repair.
#38 · Temperature indicating device provided and accurate
General Comment:
15A NCAC 18A .1620 (c) Cold holding equipment shall be provided with an indicating thermometer that is accurate to +/-3 degrees F.- Observed a thermometer inside the refrigerator not working properly. It indicates 50F when the actual temperature inside less than 50F. Replace with a new working thermometer.
Oct 2, 2024 6 demerits · 3 violations
Inspector comments: NOTE:
- PIC: Ms. Mawata Kenneh, and Ericka present during inspection
#1 · Floors and carpets kept clean −2
15A NCAC 18A .1607 All floors shall be kept clean and in good repair.- Observed flooring under beds, in bedrooms need detail cleaning and keep clean. -Observed flooring underneath bed, in closets, area where is hard to reach need detail cleaning and keep clean.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) All residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by
residents and employees. These facilities shall be kept clean and in good repair. - Observed very loose toilet seat in single bathroom, repair needed. Observed soiled shower chair on the bottom, need cleaning and keep clean.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. - New rule- Observed the facility without vomit and diarrhea written plan. EHS provided the written plan to the facility at the time of inspection and the facility will gather the supplies and have available for such an event.
Aug 2, 2023 3 demerits · 2 violations
Inspector comments: NOTE:
Mawata Kenneh Present during inspection
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f). Observed residues and dusts in drawers/cabinets where cooking equipment and utensils stored in the kitchen. Need cleaning and keep clean.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed dusts on AC wall vents, bathroom ceiling vents. Need cleaning and keep clean.
Jul 15, 2022 9 demerits · 4 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed bottles of water and oil stored on the floor in pantry located in kitchen.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed black build up inside tubs in both resident bathrooms. Observed toilet lid peeling/stained in bathroom 2.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed staining in pillow in room 2 located on bed 2. Observed red staining on mattress in room 3. Observed a hole and staining on fitted sheet located in room 4.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to walls, doors frames, and baseboards throughout facility.
Jun 11, 2021 6 demerits · 2 violations
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls inside back shower room having areas of damage in need of repair / touch-up painting. Observed wall behind chairs inside dining room in need of minor repair.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed rusty air vent inside back shower room connecting two bedrooms in need of replacing.
Nov 2, 2020 5 demerits · 2 violations
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a). Observed misc items collecting underneath pull-out drawers of cabinets inside bathrooms; check periodically to ensure no accumulation of debris.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed damaged walls and ceilings throughout facility (behind dining table, water damaged ceiling in bedrooms and common areas) all in need of repair.
Oct 29, 2019 3 demerits · 1 violation
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls damaged in need of repair in bathrooms and in common areas of facility.
Nov 14, 2018 5 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed damaged blinds in lavatory and in kitchen area in need of repair.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls and ceilings throughout facility scuffed and damaged in need of repair.
Aug 25, 2017 11 demerits · 6 violations
Inspector comments: Ms. Denise was present during the inspection today.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed brown/black stains on shower curtain. REPEAT VIOLATION
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed debris under couches in front living room.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).Observed stained pillow case in single bedroom with red sheets. Observed stained comforter in large double bedroom.
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a). Observed toilet paper and paper towel stock stored directly on floor in hall closet area.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed laminate damage in back living room.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed minor wall damage in single bathroom, as well as splash and stains on walls throughout facility.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed rusted vent fan cover in bathroom.
Oct 4, 2016 11 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −8
Observed the microwave with burns and rust, the sink surface was worn in several spots, the cabinets and oiven drawer with food debris, and some utentils with dried food an was stored as clean. **Replace microwave. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). **Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
NO Points Issued - Observed a case of bottled water was stored on the floor in a hallway closet. **Elevate all food and consumable items (water/juice) off of the floor.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed the shower grout with mildew and the shower curtain with black/brown residue.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed some rooms with walls damged or unfinished wall patches.
**Repair all walls so that they are smooth and paint with non-absorbant cleanable paint.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
NOTE - Lisa Phillips was present during the inspection.
Sep 30, 2015 7 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat non-compliance: Observed 2 compartment sink in the kitchen damaged. Observed kitchen countertop damaged and contact paper covering damaged.All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat non-compliance: Observed hall bathroom collecting mildew/residue in shower tub were tile meets tub basin.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damaged over toilet and behind shower chair in hall bathroom.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Aug 19, 2014 9 demerits · 4 violations
Inspector comments: 10. Observed toilet paper stored under hand sink in master bathroom. Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).Observed electrical outlet by outside back door not secured in wall, wood around outlet rotted.Ms. Lisa Phillips present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed sink finish damaged, chips out of finish. Observed counter tops covered with contact paper, contact paper damaged.All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).Observed single use cups stored on vanity next to hand sink in master bath.Disposable utensils shall be purchased only in sanitary containers, shall be stored therein in a clean, dry place until used, and shall be handled in a sanitary manner. 15A NCAC 18A .1618 (g).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed mildew collecting between tub and tile in master bathroom.Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage throughout facility with repairs not started or completed.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed fence damaged along perimeter, falling down and nails exposed in several areas.The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Aug 28, 2013 7 demerits · 2 violations
Inspector comments: 9. Observed one soiled pillow. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. See rule .1617 (a).Recommend keeping thermometer in warmest part of the refrigerator (the front).Ms. Lisa Phillips present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat non-compliance: Observed kitchen sink finish chipping. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. See rule .1618 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed wall damage in resident rooms, hallway and hall bathroom.**Keep all walls clean and in good repair.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HEATHCROFT” or State ID 2060430154). Inspection type (routine vs. follow-up) is not published in the county's data.