10demerits
NORLAND HOUSE
1019 NORLAND RD, Charlotte, NC 28205
Residential Care · NC permit/State ID 2060430625
Latest result10 demerits
Last inspectedJul 16, 2026
Inspections on record13
On record sinceNov 21, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 21, 2013Lower is betterJul 16, 2026
Inspections & violations
Jul 16, 2026 10 demerits · 5 violations
Inspector comments: Jeffrey Bishop was present during time of inspection. Report emailed to:
epps@primarycaresolutions.org
Jbishop@primarycaresolutions.org
#2 · Floors and carpets in good repair
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed scuff markings to wooden flooring throughout facility. -General comment.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in hallway bathroom.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed blinds torn in room 2. Repair. Observed 1 cabinet broken in kitchen. Repair.
#25 · Bed linens clean; cleaning frequency −4
15A NCAC 18A .1617 (b) Clean bed linen shall be changed when no longer clean. Observed heavy crumb accumulation to fitted sheet in room 1.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS left required documentation with owner. -General comment.
Jan 3, 2025 2 demerits · 1 violation
#23 · Furnishings in good repair −2
Observed blinds in need of repair in bedroom 1.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
Dec 8, 2023 5 demerits · 3 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed bed frame in need of repair in bedroom 2. Observed dresser drawers off track in bedroom 1. Observed torn sofa in the living room.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch up paint needed throughout the home.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed several branches in the backyard. Needs to be cleaned.
**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Dec 21, 2022 5 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed interior of refrigerator in need of cleaning.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser drawers off track in the bedrooms. Needs to be repaired.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed interior of closets with drawings in bedroom 1. Observed door frame cracked in bedroom 3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 15, 2021 5 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser drawers in need of repair in the three rooms. NOTE: The mattresses are currently being replaced, they're was not any in the home today.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed touch up paint needed in the rooms and the ceiling beginning to peel in the kitchen.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 8, 2020 12 demerits · 4 violations
Inspector comments: *NOTE: Report emailed to the following:
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at restroom handsink.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed black build up around outlining of tub.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed mattress cover torn in room 3.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on pillow case in room 1. Observed torn pillow case in room 2. Observed staining on blanket in room 2.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to walls and baseboards throughout facility.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed dust accumulation on wall vent located in hallway.
Nov 22, 2019 11 demerits · 4 violations
Inspector comments: *NOTE:
Tyrek Murry was present during inspection and inspection was emailed to the following tmurry@primarycaresolutions.org
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed debris build up inside of the refrigerator. Clean.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in restroom. Observed black build up inside of the grout of shower. Observed shower basin with residue build up. Observed the wall and flooring attached to handsink in restroom in need of repairing.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed damaged blinds in room 3.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls and baseboards throughout facility in need of touch up paint. Observed heavy black staining surrounding the ceiling in restroom.
Nov 21, 2018 9 demerits · 4 violations
Inspector comments: No demerits were issued for the following:
13. Observed vent cover to under house cracked on the back side of the house. Needs to be repaired.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed cabinet underneath sink in need of cleaning. Dead insect seen plus debris.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed blinds damaged during inspection. Needs to be replaced. Observed dresser knobs missing during inspection. Needs to be replaced. Observed dresser drawers off track in room #2. Needs to be repaired.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed storage closet in need of organizing and covers/blankets stored on the floor.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch up paint needed in bathroom. Observed debris collecting on the floor between the oven and the cabinet.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 10, 2017 9 demerits · 4 violations
Inspector comments: No Points Deducted:
14. Observed rodent droppings in kitchen cabinet above oven. Increase pest control.
**Effective measures shall be taken to keep insects, rodents, and other vermin out of the residential care facility and to prevent their breeding, harborage, or presence on the premises. 15A NCAC 18A .1615 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed tub with stains in need of cleaning. Observed shower curtain with build up at the bottom. Observed bottom of sink damaged.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed missing handles on dressers in all three bedrooms. Observed damaged dresser in first bedroom on the left. Observed stained box spring in back bedroom on the right. Observed damaged window blinds in first bedroom on the left. Observed damage to cabinets under kitchen sink. REPEAT.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed stained baseboard in bathroom. Observed stained baseboard and in need of paint in last bedroom on the right. Observed bedroom door damaged and closet door broken in back bedroom on the left.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −2
Observed debris collecting outside on the side of the house. REPEAT.
All solid wastes shall be disposed of with sufficient frequency and in such a manner as to prevent insect breeding and public health nuisances. 15A NCAC 18A .1614 (c ).
Jan 7, 2016 12 demerits · 4 violations
Inspector comments: #3 Observed thermometer not present in kitchen fridge. Provide thermometer. Remove from oven and place in fridge.
#10 Observed debris collecting on back deck. Remove old debris.
Mr. McGill was present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non Compliance: Observed residue/debris build up in fridge, kitchen cabinets, and bottom of oven drawer in need of cleaning.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed soiled toilet, corrosion build up around faucets and around base of drain tub.
Observed paper towels missing from hall way restroom.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Repeat Non Compliance: Observed some dresser drawers without knobs and bed on damaged railings/box frame.
Observed comforters, linen stained and or ripped. Keep all linen comforters clean and in good repair.
Observed living room couch ripped in multiple places
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −2
Repeat Non Compliance: Observed several logs and timber on the ground in the back yard. Remove all debris to prevent any harborage of animals.
Observed some deck wood in need of repair and the entire deeck needs pressure washing.
**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Jan 14, 2015 14 demerits · 6 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed the microwave interior, oven, drip pans and cabinets with food debris/residue; and some metal pans and pots with worn flaking non-stick coating.**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed no soap supplied to the bathroom hand washing sink.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed some dresser drawers without knobs.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed piles of items (clothing, sheets, tv, computer equipment) were stored on the floor in the storage room near the office.Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed the bathroom floor was not clean.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed several logs and timber on the ground in the back yard. Remove all debris to prevent any harborage of animals.Observed some deck wood in need of repair and the entire deeck needs pressure washing.**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Nov 26, 2013 13 demerits · 5 violations
Inspector comments: Mr. Gibson and Courtnee Epps were present during the inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non-Compliance: Observed pots and pans stored inthe kitchen cabinets had damaged surfaces, the kitchen cabinets with water damage and mold, and the oven/microwave/toaster with collected food debris. Observed the oven handle was missing.**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Repeat Non-Compliance: Observed the bathroom sink faucet was corroded.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non-Compliance: Observed damaged window blinds, box spring, some dressers missing drawer knobs, and the living room couch with discoloration and tears.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Repeat Non-Compliance: Observed broken windows in the dining room and storage room, and an elecrtic box fan with dust accumulation.**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Repeat Non-Compliance: Observed a fallen tree and a pile of tree limbs in the back yard.**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Nov 21, 2013 32 demerits · 9 violations
Inspector comments: Courtnee Epps was present during the inspection.**Notes: Observed the fire extinguisher indicated "empty". Provide a functional fire extinguisher.Observed only one dirty clothes hamper in the bedroom with two residents. This department recommends separating resident clothes and washing them separately.
#1 · WATER SUPPLY: Public supply; private supply approved 6 (.1611) −6
Repeat Non-compliance:Observed no back flow preventer on the exterior spigot in the back yard. **No back flow connections or cross connections with unapproved supplies shall exist. See rule .1611 (c ).
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed raw chicken was thawing on the counter top in the kitchen. All raw meat and poultry must be thawed properly by refrigerating below 45F, microwave or as part of the cooking process. **All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non-compliance:Observed pots and pans stored in the kitchen cabinets were not clean and had damaged surfaces, the kitchen cabinet with water damage/rot and with mold, and the oven/microwave/toaster/cabinets with collected food debris.Observed the oven handle was missing.**All pots; pans and other utensils used in the preparation or serving of food or drink; and all food storage utensils; shall be thoroughly cleaned after each use. See rule .1618 (c ).**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. See rule .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed the hand washing sink in the bathroom was not clean, and the sink faucet was corroded. .**Toilet; hand washing; bathing; and laundry facilities shall be kept clean and in good repair. See rule .1610 (a).Observed no soap and towels at the kitchen sink and no paper towels at the staff bathroom sink. Observed an insufficient amount of towels for each resident.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed damaged blinds, bed spreads, box springs and several dressers without knobs.Observed the couch in the living room with stains and tears, and a chair in the dining area with a damaged seat. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).Observed some sheets with tears/stains, and some pillows were soiled. **Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed stored items in the storage room were stored on the floor. The floor had accumulated debris. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed the floors were dusty and had debris under the beds in the resident rooms. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Observed the windows had no screens, the window sills had collected dirty and debris, a broken window in the dining room, and several windows with spider webs.Observed no functioning light in 2 bedrooms, and the ceiling fan accumulated on the blades in the dining room.**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed a fallen tree and a pile of tree limbs in the backyard.**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NORLAND HOUSE” or State ID 2060430625). Inspection type (routine vs. follow-up) is not published in the county's data.