5demerits
COMMUNITY TREATMENT ALTERNATIVES II
4901 ROSENA DR, Charlotte, NC 28227
Residential Care · NC permit/State ID 2060430902
Latest result5 demerits
Last inspectedJun 3, 2026
Inspections on record13
On record sinceJun 27, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 27, 2013Lower is betterJun 3, 2026
Inspections & violations
Jun 3, 2026 5 demerits · 2 violations
Inspector comments: Facility is currently going through remodeling and expanding the dining room and adding an employee bathroom.
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed wooden floor in main living area with scrapes. Repair wooden panels as needed. REPEAT.
#13 · Water availability, pressure, at required ranges −4
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at bathroom handsink reach 134F. Needs to be 105-116F.
May 2, 2025 3 demerits · 3 violations
Inspector comments: *NOTE: Report emailed to the following:
GinaDepass2@gmail.com
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed wooden floor in main living area with scrapes. Repair wooden panels as needed.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed staining on mattress in room 1. Observed laminate missing from drawer on wooden dresser in room 3.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility new required procedure template, copy of employee health policy, and updated rules. -General comment.
Dec 15, 2023 10 demerits · 4 violations
Inspector comments: *NOTE: Bonita Ritter was present during time of inspection. Report emailed to: GinaDepass2@gmail.com
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed roofing inside of microwave rusting/peeling
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no individual towels in bathrooms at handsinks.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed staining on pillow in room 2. Observed minor chipping to furnishings within rooms (bed frames and dressers).
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed general cleaning needed to ceiling vents in hallways.
Dec 9, 2022 4 demerits · 2 violations
Inspector comments: All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A
.1618 (a). Observed the hood to the oven has been removed, PIC stated that they are waiting on hood to be installed.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617
(a). Observed headboard in the back corner room starting to peel.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed the interior washing machine lid accumulating residue. Observed the tub in the hallway bathroom accumulating residue. Clean and maintain clean.
Observed the handsink in the master bathroom clogged and not draining. Repair.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed sheets in the front bedroom stained. Change when soiled.
Dec 6, 2021 4 demerits · 2 violations
Inspector comments: The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed repairs to
damaged wall throughout the house. PIC is waiting on maintenance to complete paint job.
The entire house is very clean. PIC has already placed a work-order in for existing repairs. Some repairs are complete and some are
still in the process of completion.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A
.1618 (a). Repair loose handle on microwave. PIC stated that they are waiting on maintenance to fix all repairs.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617
(a). Observed dip in mattress in master bedroom down the left hall on the right. Replace damaged mattress.
Dec 16, 2020 2 demerits · 1 violation
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed minor holes in wall in room 3.
*NOTE: Report emailed to ctagjones@gmail.com
Dec 18, 2019 12 demerits · 6 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed the red line broken in several areas in the kitchen thermometer. Provide an accurate thermometer.
An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed the counter top microwave collecting buildup and rusting. Replace.
-Observed buildup on the oven drawer. Cleaned.
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed one of the handsinks clogged (not draining) in the master restroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
-Observed the floor vinyl in disrepair/torn and lifting in several rooms. Replace.
-Observed lint on the floor by the washer. Cleaned.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
-Observed the popcorn ceiling peeling in the master restroom. Repair.
-Observed cobwebs on the walls in bedrooms on the office side of the house. Clean.
-Observed buildup on the walls in room 3. Clean.
-Observed water damage at the kitchen counter top by the sink and at the pass through window over the sink. Repair.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed the light not working in the bedroom beside room #3. Replaced.
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
*NOTE: Observed a large amount of leaves and twigs collected in the gutters. Clean.
Report emailed to ctagjones@gmail.com
Dec 11, 2018 9 demerits · 5 violations
Inspector comments: During the inspection 2 employees and 1 client were present at the facility. Ms. Jones was called, and she stated that she was on the way. When I introduced myself as being from the Health Department, Ms. Jones stated that they were not ready for a inspection and requested that I come back tomorrow. Ms. Jones was informed that I could not come back tomorrow, and since staff members were present in the facility, I would continue with the inspection. As the inspection continued, Ms. Jones stated that the client had an appointment and they had to leave. At this time, Ms. Jones was informed that the Inspector will walk out with the staff members and client and wait on her to come to complete the inspection. Ms. Jones then stated that she could not come because she was somewhere else with another client.
During this inspection, all areas were inspected except the kitchen.
Ms. Jones has been informed that inspections are unannounced.
Report emailed to ctagjones@gmail.com
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed the grout in the shower black. Clean.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed debris collecting in the restroom cabinet drawers. Clean.
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed the floor vinyl in disrepair/torn and lifting in the master restroom. Replace.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed the popcorn ceiling peeling in bedrooms. Repair.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
-Observed the ceiling vents collecting dust. Clean.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
-Observed one of the lights over the sink in the master restroom not working leaving the area dim.
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
(EXTRA NOTES ON PAGE 4)
Nov 27, 2017 2 demerits · 1 violation
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed wall damage and ceiling peeling in rooms and bathroom (shower). Observed stained ceiling on kitchen. Repeat.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 1, 2016 3 demerits · 2 violations
Inspector comments: Observed discoloration on counter in kitchen.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed comforter torn in green room and fitted sheet torn in purple room. Observed stain on sheet in purple room.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage on wall near window in blue room.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 18, 2015 15 demerits · 5 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed raw sausage and shell eggs stored with ready to eat foods. Label any unidentifiable food that is not in it's original packaging (sugar). Opened bag of sugar not in covered container or baggie.**All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed shower with gray floor. No paper towels in bathrooms.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed some floor damage in a couple areas including laundry room.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed some minor wall damage in bedrooms and one damaged/cracked bedroom door.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −4
Observed one garbage can without a lid. Needs to be replaced with a container with a lid.**All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).General Comment #2: Observed cover to lift station not secured (side yard). **Secure lid so wastewater is not accessible.
Nov 6, 2014 9 demerits · 3 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed the window blinds in one bedroom with sticky residue, and cabinet knobs were rusty in the master bathroom.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).Observed two bed spreads with red stains. **Keep all bed linen in good repair.**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −4
Observed disinfectant wipes stored on the desk in the living room, and both cleaning supply closets were unlocked. **Store all chemical as directed on the product label.**Household cleaning agents such as bleaches, detergents and polishes shall be stored out of the reach of young children unless otherwise required in the rules of the licensing agency. 15A NCAC 18A .1616 (c ).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed floor damage in some bedrooms and the laundry room, the baseboards with water damage near the shower in the master bathroom, and the baseboard in the kitchen wqas missing.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
Jun 27, 2013 11 demerits · 5 violations
Inspector comments: 2. Secure/repair cover to lift station in side yard.
11. Observed some floor damage in laundry.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed hood and icrowave area greasy. Keep all kitchen equipment clean.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed fixtures corroded and shower floor dirty/stained, back bathroom. Keep fixtures clean and in good repair.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed ceiling damage in both bathrooms. (popcorn is falling) Keep all walls and ceilings clean and in good repair.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed window areas and ceiling fan dusty. Keep ventilation and ventilation equipment clean.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed mosquito larvae in planter in driveway. Keep premises drained of standing water.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMMUNITY TREATMENT ALTERNATIVES II” or State ID 2060430902). Inspection type (routine vs. follow-up) is not published in the county's data.