7demerits
NEW VISION HOME
5004 GLENVIEW CT, Charlotte, NC 28215
Residential Care · NC permit/State ID 2060431058
Latest result7 demerits
Last inspectedJul 22, 2026
Inspections on record13
On record sinceOct 30, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 30, 2013Lower is betterJul 22, 2026
Inspections & violations
Jul 22, 2026 7 demerits · 6 violations
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed touch up paint needed to walling throughout facility.
#8 · Facilities clean and in good repair
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in bathroom 1. -General comment.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair. Observed counter top laminate in kitchen peeling.
#25 · Bed linens clean; cleaning frequency −4
15A NCAC 18A .1617 (b) Clean bed linen shall be changed when no longer clean. Observed debris build up on fitted sheet in bed room 1.
#30 · Equipment non-food contact sides clean
15A NCAC 18A .1618 (a) All food service equipment and utensils shall be kept clean. Observed minor debris build up to ceiling of microwave. Clean. -General comment.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility copy of required procedure plan. -General comment.
Nov 21, 2024 5 demerits · 3 violations
#4 · Walls, ceilings, and attachments in good repair −1
Observed wall in need of painting in room 1.
**15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair.
#17 · Waste removal frequency −2
Observed mattress/box spring leaning on the side of the house.
**15A NCAC 18A .1614 (c) All solid wastes shall be removed from the premises at a frequency that prevents pest harborages.
#23 · Furnishings in good repair −2
Observed closet door knob in need of repair in bedroom 1. Observed dresser drawers off track in bedroom 3 and bedroom 4. Observed cabinet peeling in the bathroom in bedroom 4.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
Nov 15, 2023 9 demerits · 4 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed handle missing on refrigerator.
**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed door damage in bedroom 1 and 2. Observed dresser drawer damaged in room 2. Observed dresser drawer knob missing in rooms 4. Observed dresser drawer off track in room 3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch paint needed throughout facility.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#15 · SOLID WASTES: Garbage in standard containers, properly covered and stored, approved disposal 4; containers, storage area kept clean 2; dry rubbish in suitable receptacles, approved storage and disposal 2 (.1614) −2
Observed bed frame out back.
**All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).
Oct 12, 2022 4 demerits · 2 violations
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed floor tile chipped/cracked in room 2.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed black build up surrounding shower in room 1. Observed ceiling peeling over shower in room 1.
Oct 15, 2021 7 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed white dresser in large bedroom behind kitchen with nozzles missing.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed minor staining on bed linen in room 3 and large bedroom behind kitchen.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed minor hole in wall next to window in bedroom behind kitchen. Observed popcorn ceiling in need of repair in large room behind kitchen.
Oct 30, 2020 5 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed handle missing on the handwashing sink cabinet.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed handles missing on the dresser in bedroom 4. Observed blinds torn in bedroom 4.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage near the window and a hole in the closet door in bedroom 1. Observed wall damage in bedroom 2. Observed ceiling peeling in the hallway.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 12, 2019 5 demerits · 3 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed mattress cover torn in bedrooms 1, 2 and 4. Needs to be replaced. Observed dresser knobs missing in bedroom 1, 3 and 4. Needs to be replaced.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed ceiling peeling around the vent in bedroom 1 and within the shower in the bathroom in bedroom 4. Needs to be repaired.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed vent cover with dust build up in the bathroom within room 4. Needs to be cleaned.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Oct 30, 2018 9 demerits · 4 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed blinds torn in bedroom 2 and 4. Needs to be replaced. Observed dresser handles missing.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Observed markings on cover and sheets in room 1. Needs to be replaced.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage in room 2. Observed ceiling peeling in shower in room 4 and the laundry room. Needs to be repaired.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed dust accumulation on vent cover in bathroom within room 4. Needs to be cleaned.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed live roach on counter top and dead one underneath microwave. Ensure that pest management continues and wipe debris from underneath microwave.
**Effective measures shall be taken to keep insects, rodents, and other vermin out of the residential care facility and to prevent their breeding, harborage, or presence on the premises. 15A NCAC 18A .1615 (a).
Sep 20, 2017 12 demerits · 5 violations
Inspector comments: Leandrea Harris was present during the inspection.
NO POINTS WERE ISSUED FOR THE FOLLOWING:
#12 - Observed the popcorn texture on the ceiling. was damaged in the laundry room. **Repair ceiling
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed no paper towels were supplied in the hallway restroom. **Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
Observed the toilet was not functioning in bedroom 4 bathroom. **Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed some dresser drawers with missing knobs, drawer pulls and were off track and one pillow case with red stains on a residemt's bed. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). **Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed some residnet closets with excess storage on the closet floor, and the exterior storage shed had debris and webs. Clean and organize all storage areas. Arrange items in closets to facilitate cleaning. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed the floor beneath a bed in bedroom 1 with litter and debris, and the floor with several dead raoches in room 4 bedroom and bathroom. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed several large bulk items stored around/behind the storage shed, and old/broken items (chair, bricks) stored behind the house. **The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
NOTE: Repair broken crawl space vent.
Sep 8, 2016 8 demerits · 3 violations
Inspector comments: (NO POINTS DEDUCTED)
3. Observed eggs stored on top shelf. Observed meat thawing in bowl on mid shelf. Relocate eggs and thawing raw meat to lower shelves.
8. Observed soap and paper towels not provided in back left bathroom. Provide soap and paper towels.
13. Observed light out in restroom right side of house. Repair light.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non Compliance: Observed debris build up in bottom of oven drawer.
**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618(a).
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15ANCAC 18A .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed comforter stained in back left bedroom.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed clothes stored on floor in back right, right bedroom closet.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
Oct 5, 2015 9 demerits · 3 violations
Inspector comments: Hot water at hand sink reaching 121 F in back left restroom. Tree has fallen in back yard on top of storage shed. If any, all items must be clean and in good repair if used for facility. Ms. Roberson was present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non Compliance: Observed debris build up in bottom of oven drawer. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Repeat Non Compliance: Observed rusting shower collar in right side restroom.Repeat Non Compliance: Observed pitted faucets with calcium build up on fixtures in left side restroom.Repeat Non Compliance: Observed loose toilet seat on right side restroom.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed multiple holes with putty patched on surface throughout bed rooms. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 17, 2014 9 demerits · 4 violations
Inspector comments: 10. Outside storage shed in need of organizing. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).11. Observed writing on carpet in room 3 in middle of room. Keep carpets clean and in good condition. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Ms. Brittany was present during inspection.Hot water temperature reading in room across from washer/dryer reading 121.3 F.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed loose toilet seats, calcium build up in both bathrooms on faucets and fixtures, with pitted shower faucet in back left bathroom. **Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non Compliance: Observed sitting chairs in rooms with stains on cushion and arm rests damaged. Repeat Non Compliance: Observed stains on comforters in room across from washer/dryer. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Repeat Non Compliance: Observed dust collecting on ceiling around ceiling fan in room across from washer/dryer.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Repeat Non Compliance: Observed kitchen ceiling collecting dust on blades in need of cleaning. Observed multiple ceiling vents throughout facility with rust deposits on surfaces. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Oct 30, 2013 7 demerits · 3 violations
Inspector comments: 4. Observed debris collecting in the stove drawer.Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean andsanitary condition. 15A NCAC 18A .1618 (c ). Ms. Brittany present.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
-Repeat Non-Compliance: Observed the shower curtains in both restrooms with pink & black build up as well as white calcium build up.-Observed calcium build up on the shower heads.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).-Observed no soap at the kitchen sink.Provide soap and towels at all hand washing areas.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non-Compliance: Observed surfaces of some dressers with surface damage.Observed stained comforter in the bedroom to the left of the medication closet.Observed no knobs on the closet doors in the double room (on the medicine closet side of the house).Observed a torn comforter in the bedroom by the laundry room.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed ceiling stains in the double bedroom by the laundry room.Observed crack in the ceiling of the hall restroom.Observed holes in the wall in the double bedroom (on the medicine closet side of the house).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NEW VISION HOME” or State ID 2060431058). Inspection type (routine vs. follow-up) is not published in the county's data.