2demerits
ONE STEP FORWARD OUTREACH
10000 WOODY RIDGE RD, Charlotte, NC 28273
Residential Care · NC permit/State ID 2060431686
Latest result2 demerits
Last inspectedSep 15, 2026
Inspections on record13
On record sinceJul 8, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 8, 2014Lower is betterSep 15, 2026
Inspections & violations
Sep 15, 2026 2 demerits · 1 violation
Inspector comments: NOTE:
- PIC: Gywana Crawford present at the time of inspection.
#43 · Vomitus and diarrheal clean up supplies; written plan available −2
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter.
- Observed the facility without vomiting and diarrhea written plan and kit. EHS provided the poster at the time of inspection. The facility shall gather all supplies needed and attach a written plan. Have them available for such an event.
Dec 4, 2025 0 demerits · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Sep 5, 2024 3 demerits · 2 violations
#8 · Facilities clean and in good repair
All residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees. These facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). -Observed loose toilet seat in first bathroom. Tighten.
#18 · Pest presence −3
Pests shall not be present in a residential care facility. 15A NCAC 18A .1615 (a). -Observed live medium sized brown bug in second bedroom.
Sep 14, 2023 3 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed black couch peeling in last bedroom.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed damage on the sliding closet door in the double bedroom.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 22, 2022 0 demerits · 0 violations
No violations were recorded for this inspection.
Aug 2, 2021 10 demerits · 5 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i). Observed some of the cabinets need wiping out of debris
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels present in either bathroom.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed a towel and wash cloth in a bedroom getting a little threadbare. Replace linens when damaged.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed torn cover on small bench, bedroom 2. Observed missing drawer pulls on dresser in double occupant room. Repair door knob room 1. Clean lint trap to dryer, from exterior lint can be seen causing partial blockage
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed incomplete repair of wall in bath 2 where plumbing needed to be accessed. Complete repair and repaint. Observed large water stain in bedroom 1, repaint. Staff said roof in new so watch for any new stains.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a). Observed light bulb dangling from fixture, bathroom 2.
Aug 21, 2020 4 demerits · 2 violations
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Repair floor in last bedroom on left side of hall. Repeat.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Finish walls (paint) in restroom in room with double beds. Repeat.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 9, 2019 2 demerits · 2 violations
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed floor damaged near bed in last bedroom on the left of storage closet.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed black rub marks onnwall in corner in double bedroom. Observed raw wood on wall in restroom in double bed bedroom.
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 20, 2018 4 demerits · 3 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#10 - Observed organization needed in hallway closet and in closet of double bedroom. Ensure floor is easily accessible for routine cleaning. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Observed dresser in bedroom #1 to be worn with wood exposed.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed floor in double bedroom peeling up in corner of room. Observed floor in first bedroom to be peeling in several areas in need of repair.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall with damage around AC vent in hallway.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 29, 2017 6 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
-Observed the toilet seat broken in the double bedroom. Replace.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
-Observed no paper towels in the kitchen. (Cloth towel was used). Provide for drying hands after they are washed to enter the refrigerator and do other food handling tasks.
All residential care facilities shall be provided with approved sanitary toilet, handwashing and bathing facilities complying with state licensure requirements. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Observed a hole in the comforter on the left bed in the double room. Replace.
-Observed drawers off track in a dresser in double bedroom. Repair.
-Repeat: Observed the top layer peeling a chipping off of the dresser in the 1st bedroom (raw wood exposed). Sand, paint, seal, or any other method to make the dresser in good repair (you may contact the Inspector for approval on methods).
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
(Report emailed to marsha_daymon@yahoo.com) Ms. Erica Myers
Nov 16, 2016 13 demerits · 5 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
-Repeat: Observed towels and wash cloths stored together in the master bathroom. Follow the rule below.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
-Observed the bedside toilet very rusted in the room on the left of the hall. Replace or Repair.
-Observed the grout black around the tub in the master restroom.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Repeat: Observed damage surface on the dresser in the room to the left of the hall. Sand down and Paint/Seal.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Repeat: Observed toilet paper stored on the floor in the hall linen closet. Store items to help facilitate cleaning.
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −3
-Observed the laminate flooring in the double bedroom lifting around the room. Dirt is collecting under the areas where the laminate is lifting. Clean and repair flooring.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Repeat: Observed the ceiling vent in the master restroom dusty.
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
Ms. Dinasha Simmons Present during the inspection.
Report emailed to marsha_daymon@yahoo.com
Business card left.
Oct 30, 2015 13 demerits · 6 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed no paper towels in the master bathroom.Observed towels, wash cloths, soap, and razors stored together in the master bathroom.Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).Observed loose toilet seat in hall bathroom.Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed a stained mattress in the master room (the bed closest to the door & restroom).Observed damage surface of dresser in the room to the left.Observed dresser pulls missing on several dresser drawers. Observed the closet door off track in the master bedroom.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed toilet paper stored on the floor in the hall linen closet. Store items to help facilitate cleaning.Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed damaged flooring in hallway and the bedroom to the far left (men's room).All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed peeling paint on the window sill in the bedroom to the far left (men's room).The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Observed only 1 of the 3 bulbs working over the mirror in the master restroom.All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).Observed the ceiling vent in the master restroom dusty.Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).Report emailed to marsha_daymon@yahoo.com
Jul 8, 2014 10 demerits · 5 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed silverware stored in containers with debris at bottom.**All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed loose toilet seat in hall bathroom.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed damage surface of dresser in 1st bedroom on left. Dresser pulls missing on several dressers. Closet door off track, master bedroom. Hole in ottoman, 1st bedroom on left. Soiled pillow on bed, 1st bedroom on left. Several dusty blinds.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed damaged flooring in hallway. Flooring incomplete around pedestal sink. Cracked floor tiles 2nd bedroom on left.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed broken bulb in floor lamp in living room. CDI**All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ONE STEP FORWARD OUTREACH” or State ID 2060431686). Inspection type (routine vs. follow-up) is not published in the county's data.