8demerits
MCALWAY ROAD
714 MCALWAY RD, Charlotte, NC 28211
Residential Care · NC permit/State ID 2060431793
Latest result8 demerits
Last inspectedJul 20, 2026
Inspections on record14
On record sinceSep 10, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 10, 2013Lower is betterJul 20, 2026
Inspections & violations
Jul 20, 2026 8 demerits · 3 violations
#3 · Walls, ceilings, and attachments clean −2
15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean. Observed stained ceiling in room 5. Needs to be checked for leaks.
#13 · Water availability, pressure, at required ranges −4
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 148F in bathroom. Needs to be 105-116F.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
Observed mattress bent in on the edge in room 6. Observed damaged drawer corners in room 5. Observed loose hanger bar fittings in room 3 in middle of hall. Needs repair/replacement.
Jul 10, 2025 4 demerits · 4 violations
#13 · Water availability, pressure, at required ranges
General Comment:
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 120F. Needs to be 105-116F.
Facility has not been inspected since new inspection sheets have been used. No points deducted.
#24 · Bed linens provided and in good repair −4
15A NCAC 18A .1617 (b) Clean bed linen in good repair shall be provided for each resident. Observed torn quilt and box spring protector. Needs repair/replacement.
#42 · Proper use of restriction, exclusion, and reporting
General Comment:
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility does not have Employee Health Policy. EHS provided a copy via email.
#43 · Vomitus and diarrheal clean up supplies; written plan available
General Comment:
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter.
Observed Facility does not have a vomit and diarrhea cleaning procedure. EHS provided a copy via email.
Jul 11, 2024 4 demerits · 2 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATION:
#3. An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a). Observed no thermometer in refrigerator. Thermometer supplied to unit during time of inspection.
*Report emailed to the following: Angela present during time of inspection. Report emailed to: Angela.vizcalla@monarchnc.org
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no individual towels at handsink in bathroom 2.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed wall vent near dining room with dust accumulation.
Jul 14, 2023 6 demerits · 3 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATION:
#4. All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed minor peeling to roofing of microwave.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed bottles of water stored on the floor in pantry area.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in women restroom(work order has been submitted to have seat repaired according to house staff). Observed minor staining to flooring of shower in men restroom.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on pink pillow case located in last 6.
Jun 23, 2022 4 demerits · 2 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed thermometer in refrigerator not operating.
**An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed sofa in living room peeling. Observed dresser handle missing in room 1 and 5. Needs to be replaced. Observed blinds torn in bedroom 2.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Observed box spring linen cover torn in bedroom 2. Needs to be replaced.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
Jun 10, 2021 8 demerits · 3 violations
Inspector comments: *NOTE: Shaun Mattoks was present during time of inspection. Report emailed to Regina Love at: regina.love@monarchnc.org
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ). Observed minor build up on the roofing of microwave.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed minor black build up surrounding the caulking of tub.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on bed linen in rooms 2 and 4. Observed hole on fitted sheet in room 3.
Oct 27, 2020 8 demerits · 3 violations
Inspector comments: *NOTE: House manager Ms. Regina Love was present during time of inspection. Report was emailed to her at regina.love@monarchnc.org
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed black staining on the bottom of shower curtain in men bathroom. Observed black build up within the caulking that outlines tub in women bathroom.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed staining on pillow in room 4. Observed bottom of mattress cover with brown staining in room 6.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed blue staining on blanket in room 5.
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a). Observed closet in room 5 in with clothing and personal items stored in disarray. Clean.
Aug 6, 2019 7 demerits · 3 violations
Inspector comments: Inspection report emailed to: bymorris83@gmail.com
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed loose toilet seat in both restrooms residents use in facility.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at handsink in restroom located closet to rear of facility.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed staining on bed linen and crumbs on sheets in room 2.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed baseboard behind kitchen table damaged.
Jul 27, 2018 8 demerits · 3 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed interior of microwave in need of cleaning.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c)
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed shower head with white build up in bathroom. Needs to be cleaned.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed sheet and mattress cover with brown staining in Room #6 and torn sheets in Room#5. Ensure that linen is removed when soiled and replaced when torn.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
Oct 2, 2017 6 demerits · 2 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed damage on counter beside stove.
All surfaces with which food or drink comes in contact shall be easily accessible for cleaning, nontoxic, corrosion-resistant, nonabsorbent, and free of open crevices. 15A NCAC 18A .1618 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed stains on sheets in room 2. Observed crumbs in bed in rooms 4 and 5.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
Oct 20, 2016 6 demerits · 3 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed milk thawing in sink. Keep all potentially hazardous foods stored in refrigerator for thawing or thaw under cold running water.
All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Bathtub in small bathroom needs cleaning.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
Observed 1 bar of soap in small bathroom. Provide soap for each individual.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed deab bugs in storage closet. Observed fly in kitchen.
Effective measures shall be taken to keep insects, rodents, and other vermin out of the residential care facility and to prevent their breeding, harborage, or presence on the premises. 15A NCAC 18A .1615 (a).
Jul 16, 2015 19 demerits · 6 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed eggs not stored below ready to eat foods. Applesauce not in refrigerator, once opened applesauce needs to be stored in refrigerator. Opened box of brownie mix in cabinet, once opened keep in sealed container.**All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).**All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed one bathroom did not have paper towels.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed soiled linens and bedding on several beds. One saggy mattress. Pile of dirty clothes covering closet floor. Dining rooms chairs stained. Pile of wet stinky rags/dishcloths put in kitchen drawer.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed throw rug in one bathroom and bedroom with corners not laying flat, trip hazard.**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed dusty vent in hall. Cobwebs around exterior side of windows.** keep ventilation clean.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −6
Observed ants crawling on counter in kitchen. Observed lots of lint on ground below dryer vent on side of house.**Effective measures shall be taken to keep insects, rodents, and other vermin out of the residential care facility and to prevent their breeding, harborage, or presence on the premises. 15A NCAC 18A .1615 (a).**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Sep 17, 2014 9 demerits · 5 violations
Inspector comments: 14. Bed Bugs in the last bedroom on the left (end of hall by the back door). Facility is currently being treated for bedbugs by Killingsworth Pest Control.Spoke with Alberto, the pest control technichian, about the pest control situation. Per Alberto, the pest control company brought a trained K9 to inspect the entire facility on 9/15/2015. The only area the K9 alerted for bed bugs was in said bedroom. Heat treatment was started in the room at 9:50am today while inspector was on site.Per Alberto, a follow up inspection of the bedroom as well as the entire facility will be on 9/22/14. Alberto also informed the inspoector that the room may be reoccupied today after the 5 hour heat treatment.Mr. Steavon Horne present.steavon.horne@monarchnc.org
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Repeat Non-Compliance: -Observe utensils stored in a container that is collecting debris and residue.-Observed grease residue collecting under the stove hood.All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f).Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
-Repeat Non-Compliance: Observed worn facing, missing knobs/handles, and drawers broken on the dressers in the bedroom directly across from the back door.-Observed torn mattress cover in the last room on the right (end of hall by the laundry room).All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Repeat Non-Compliance: Observed storage on the closet floor in the last room on the right (end of the hall near the laundry room).Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed cobwebs on the wall behind the door in the last bedroom on the left (laundry end of hall) as well as in the window sill in the room directly across from the back door.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Repeat Non-Compliance: Observed light not working in the bedroom directly across from the back door.All rooms shall be well lighted by natural or artificial means. 15A NCAC 18A .1609 (a).
Sep 10, 2013 6 demerits · 3 violations
Inspector comments: 8. Observed mold growth in the gasket of the front loading washing machine.**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. See rule .1610 (a).13. Observed light not working in Chris' room.**All rooms shall be well lighted by natural or artificial means. See rule .1609 (a).Ms. Sims present during the inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed utensils stored in container that is collecting debris and residue.**All containers and clean utensils shall be stored in a clean place. See rule .1618 (f).Observed grease residue collecting under the stove hood.**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean andsanitary condition. See rule .1618 (c ).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed mattress in disrepair in Chris' room.Observed stained pillows in Chris, Carl, & Valentine's room.Observed worn facing & missing knobs on dresser in Carl's room.Observed broken/missing headboard with raw wood exposed in Carl's room.**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. See rule .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Repeat Non-Compliance: Observed storage on the floor of the hall storage closet next to the men's room.**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. See rule .1616 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MCALWAY ROAD” or State ID 2060431793). Inspection type (routine vs. follow-up) is not published in the county's data.