5demerits
MCCLAIN'S FAMILY CARE HOME #1
5953 THE PLAZA, Charlotte, NC 28215
Residential Care · NC permit/State ID 2060431806
Latest result5 demerits
Last inspectedMay 6, 2026
Inspections on record13
On record sinceOct 24, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 24, 2013Lower is betterMay 6, 2026
Inspections & violations
May 6, 2026 5 demerits · 4 violations
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed minor floor tile damaged to flooring at entrance to kitchen & other areas in main living room. Per house manager flooring is scheduled to be repaired.
#6 · Ventilation equipment clean and in good repair
15A NCAC 18A .1609 (b) Ventilation equipment shall be kept clean and in good repair. Observed minor dust accumulation to main hallway wall vent. Clean. -General comment.
#24 · Bed linens provided and in good repair −4
15A NCAC 18A .1617 (b) Clean bed linen in good repair shall be provided for each resident. Observed staining on bed linen in room 1 (bed located closets to door).
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility copy of required procedure plan. -General comment.
Apr 1, 2025 8 demerits · 2 violations
#8 · Facilities clean and in good repair −4
Observed loose toilet seat in the bathroom in bedroom. Observed clogged toilet in the hallway bathroom.
**15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.
#13 · Water availability, pressure, at required ranges −4
Observed hot water reach 100F in both bathrooms.
**15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities.
Mar 15, 2024 9 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed cabinet drawer face missing in the hallway bathroom.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed dresser handle in need of repair in bedroom 2. Observed dresser drawer off track in bedroom 3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
Observed sheet torn and pillow staining in bedroom 1.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed ceiling paint peeling in the kitchen.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed down branches in the backyard. NOTE: Ramp leading to the backyard damaged.
**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).
Feb 3, 2023 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed brown couch in living room with minor holes in cushion seat covers. Observed some blinds within facility in need of replacing. Per employee, facility is aware of concern and facility is actively working to have blinds replaced.
*NOTE: Priscilla Myles was present during time of inspection. Report emailed to: nccpoor132002@yahoo.com
Jan 25, 2022 4 demerits · 2 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a). Observed no thermometer in refrigerator located in kitchen. CDI, employee placed thermometer from freezer into refrigerator.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed vinyl blinds in front room torn. Observed brown couch in front room with holes/tears.
*NOTE: Ms. Myers was present during time of inspection. Report emailed to facility at: nccpoor132002@yahoo.com
Jan 14, 2021 3 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser drawer in need of repair in bedroom 1. Observed bed slacks damaged and dresser drawer missing handle in bedroom 2. Observed furniture in living room with hole in fabric.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed hole in door in bedroom 2. Observed closet door missing handle in bedroom 3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jan 3, 2020 5 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilet seat with staining. Needs to be cleaned.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed blinds torn in bedroom #2. Needs to be replaced.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed ceiling peeling in the closet in bedroom #3. Needs to be repaired.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Dec 13, 2018 9 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
REPEAT
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat very loose in need of repair in double bedroom.
Each resident will be provided soap and individual towels. These towels and personal contact items will be stored separately after being used. 15A NCAC 18A .1610 (b).Observed shared shower having bars of soap and wash rags stored within. (use cubbies and/or containers to hold personal items after showering or use)
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed blinds in resident bedrooms dirty and damaged in need of repair/cleaning.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed walls throughout in need of touch-up painting and repair.
Aug 22, 2017 9 demerits · 4 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#9 - Observed rip in mattress protector and mattress protector is too small to fit mattress in bedroom #2. Observed drawer that wont stay on track in bedroom #1. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 - Observed cracks floor tiles in bathroom #2. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 - Observed ceiling vents with dust build-up throughout. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed cleaning needed on the hood above stove in kitchen. Observed cabinet liners peeling up in several kitchen cabinets.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
**Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT Observed toilets seats with ware. Observed caulking needed where the wall tiles meet the tub in bathroom #1.
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
REPEAT Observed closets in need of organizing in bedrooms. Observed fallen shelving in the linen closet outside of bathroom #1 and in residents closet in room #2. Observed cleaning or touch-up paint needed in bathroom drawers.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
REPEAT Observed touch-up paint needed on walls, baseboards, and doors throughout facility where there is finger prints and build-up. Observed several cracks in walls and ceilings throughout.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 5, 2016 12 demerits · 5 violations
Inspector comments: General Comment #1: Observed no backflow preventer on the shower wand in the bathroom with the tub. Either install a backflow preventer or provide documentation that the shower wand has a built in backflow preventer.
Note: At least 2 fire alarms chipping from low batteries. Replace batteries for safety.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed shell eggs not stored on bottom shelf.
**All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilet seats need replacing. 1 very marred the other is not the correct size for the bowl.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed couch in living room with frayed edges.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Repeat Non-Compliance: Observed cluttered closets and client in 1 bedroom does not appear to have enough space for his personal belongings.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Repeat Non-Compliance: Observed walls and ceilings need repair and repainting.,
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Aug 6, 2015 5 demerits · 2 violations
Inspector comments: Mr. Patrick McClain was present during inspection.
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Repeat Non Compliance: Observed clothes scattered on floor in bedroom #2, and in closet of bedroom #1. Clothes in need of hanging in closet/drawer stored off floor.**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Repeat Non Compliance: Observed ceiling in disrepair in front living room. Observed chips, knicks, and spots where paint has been removed in bedrooms, and hallways throughout facility. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 17, 2014 8 demerits · 4 violations
Inspector comments: #4 Observed debris in oven drawer in need of cleaning. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).#13 Observed 1 light out above sink in hall bathroom. Observed damaged blind in same bathroom. Observed blinds in need of dusting in dinning room near table. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).Mr. Patrick was present during inspection. *Note:-Hole around pipe under kitchen sink. Can see daylight from hole. Exposed hole in need of covering up to prevent rodents, vermin, insects from entering facility.-Hall bathroom hand sink reached 120F
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed loose toilet seat in hall restroom.Observed black residue in corners of shower with calcium build up on faucets in hall restroom.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed couch in living room ripped on top half of cushion in need of repair or replacement. **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed clothes scattered on floor in bedroom #2. Clothes in need of hanging in closet/drawer stored off floor. **Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Repeat Non Compliance: Observed water stained ceiling tile in living room. Observed crack in ceiling in living room. **The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Oct 24, 2013 6 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Mr. Bracewell present.Repeat Non-Compliance: Observed no soap at the hall restroom handsink.Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed torn mattress cover in the master restroom.All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed water stained ceiling in the living room.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.General Comment: 1) Observed no back flow prevention device on the exterior spigot; no hose it attached.No backflow connections or cross connections with unapproved supplies shall exist. 15A NCAC 18A .1611 (c ).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MCCLAIN'S FAMILY CARE HOME #1” or State ID 2060431806). Inspection type (routine vs. follow-up) is not published in the county's data.