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0demerits

NELSON HOME

10619 RIVER HOLLOW CT, Charlotte, NC 28214
Residential Care · NC permit/State ID 2060431846
Latest result0 demerits
Last inspectedSep 24, 2025
Inspections on record12
On record sinceSep 29, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

0510 Sep 29, 2014: 4Aug 19, 2015: 6Sep 16, 2016: 4Aug 14, 2017: 2Nov 28, 2018: 1Dec 17, 2019: 1Dec 10, 2020: 5Dec 29, 2021: 1Dec 8, 2022: 1Dec 5, 2023: 0Sep 11, 2024: 0Sep 24, 2025: 0
Sep 29, 2014Lower is betterSep 24, 2025

Inspections & violations

Sep 24, 2025 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS OBSERVED

No violations were recorded for this inspection.

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Sep 11, 2024 0 demerits · 3 violations
#13 · Water availability, pressure, at required ranges
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water at bathroom sink at 119F. Needs to be between 105-116F. No points deducted as item is part of new rule updates.
#42 · Proper use of restriction, exclusion, and reporting
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. Observed facility does not have an Employee health policy for preparing food. EHS provided a copy via email. No points deducted due to item being part of the new rule updates.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed facility does not have vomit and diarrhea cleaning plan. EHS provided a copy via email. No points deducted due to item being part of new rule updates.

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Dec 5, 2023 0 demerits · 0 violations
Inspector comments: No violations noted.

No violations were recorded for this inspection.

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Dec 8, 2022 1 demerits · 1 violation
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Tightly secure loose floor transitional molding at entrance to resident room. General comment; Touch-up paint throughout where needed; if needed. Observed resident personal chair starting to show major wear. Contact family and have them to replace or refurbish chair.

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Dec 29, 2021 1 demerits · 1 violation
Inspector comments: Tighten loose handles on drawer to dresser.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed paint wearing and worn from interior door framing of bathroom near light switch. Observed where wall was repaired in resident room. Touch-up paint door framing in bathroom and wall where repair work has taken place.

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Dec 10, 2020 5 demerits · 3 violations
Inspector comments: Residential care home has 2 occupants. No pets observed.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper/individual hand towels at hand sink in upstairs bathroom.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed torn chair covers inside kitchen dining area. Observed dusty blinds in both upstairs and down stairs area. Observed back screen door torn.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed hole in the wall in downstairs bedroom.

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Dec 17, 2019 1 demerits · 1 violation
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed wall in upstairs bedroom in need of touch-up painting.

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Nov 28, 2018 1 demerits · 1 violation
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed hole in wall behind bedroom door in room upstairs. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Aug 14, 2017 2 demerits · 2 violations
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Tightly secure transitional floor molding where flooring in living room meet flooring in closet. Finish installing flooring in upstairs bathroom. Flooring in bathroom is in the process of being repaired and replaced. All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Touch-up paint wall and base boards throughout where needed; if needed. Wipe/clean interior of front and back door near door handle. Wipe/clean edge of pantry closet door. The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.

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Sep 16, 2016 4 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Clean area under toilet seat riser. Observed area under toilet seat riser soiled/stained. If underside of toilet seat riser can not be cleaned; replace. Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Replace stained pillow and repair broken board under bed in residents downstairs bedroom. All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).

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Aug 19, 2015 6 demerits · 2 violations
Inspector comments: Mr. Kevin Latshaw present during inspection.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Observed shower curtain collecting residue on second floor shwoer. Observed no papertowels at hand sink in upstairs restroom.All lavatories and baths shall be supplied with hot and cold running water through mixing devices. 15A NCAC 18A .1610 (b).Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed wall damaged above shower basin in upstair restroom.All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.

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Sep 29, 2014 4 demerits · 1 violation
Inspector comments: 15. Observed trash can lid missing.All solid wastes shall be kept in durable, rust-resistant, nonabsorbent, watertight, rodent-proof standard waste containers which shall be kept covered when filled or stored or not in continuous use. 15A NCAC 18A .1614 (a).. Ms. Monica Harrison present during inspection.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed two utensils with debris stored as clean in kitchen drawer.All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NELSON HOME” or State ID 2060431846). Inspection type (routine vs. follow-up) is not published in the county's data.