7demerits
ECHELON 3
4724 CARRIAGE DRIVE CR, Charlotte, NC 28205
Residential Care · NC permit/State ID 2060431873
Latest result7 demerits
Last inspectedSep 15, 2026
Inspections on record14
On record sinceSep 2, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 2, 2014Lower is betterSep 15, 2026
Inspections & violations
Sep 15, 2026 7 demerits · 3 violations
Inspector comments: *NOTE: Mr. Alex Wright was present during time of inspection. Report emailed to:
Awright@echeloncare.com
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed touch up paint needed to walling in residents rooms.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed build up inside of shower tiles in both bathrooms within facility clean.
#22 · Furnishings clean −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean. Mattresses shall be kept clean. Observed staining on pillows in resident rooms 1 and 2.
Sep 11, 2025 6 demerits · 4 violations
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept in good repair. Observed wooden flooring damaged throughout facility. Observed floor tiles cracked outside of tub located in bathroom of room 2. Repair.
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed ceiling plaster peeling over hallway bathroom shower. Repair. Observed touch up paint needed to walling, baseboards, window trimming, and door frames throughout facility.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in hallway bathroom. Observed re-chalking needed to tub in room 2 bathroom.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. Facility did not have copy of required procedure plan. EHS emailed facility a copy of required procedure plan. -General comment.
Aug 23, 2024 4 demerits · 3 violations
#2 · Floors and carpets in good repair −1
Observed tile floor cracked in the bathroom. Observed carpet in the living room frayed. Observed kitchen floor in need of repair.
**15A NCAC 18A .1607 All floors shall be kept clean and in good repair.
#4 · Walls, ceilings, and attachments in good repair −1
Observed walls in need of repair in bedroom 1, bedroom 3 and bedroom 4. Observed bathroom door in need of repair. Observed ceiling in need of repair in the bathroom.
**15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean and in good
repair.
#23 · Furnishings in good repair −2
Observed dresser in need of repair in bedroom 1 and bedroom 2. Observed shower curtain in need of cleaning in the bathroom. Observed cabinet face in need of repair in the bathroom.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean and in good repair.
Mattresses shall be kept clean, dry, and in good repair.
Aug 9, 2023 8 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilet seat not attached in the bathroom.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed linen torn on bed and knob missing on dresser in bedroom 1. Observed dresser knob missing and pillow torn in bedroom 4. Observed window curtain torn in bathroom 2. Observed light switch covers broken in bathroom 1 and bedroom 3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed floor in need of repair in the kitchen and bathroom 1.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed wall damage throughout the home. Observed ceiling in need of repair in the home.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Jul 15, 2022 9 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed minor cleaning needed to bathing facilities within residence.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no paper towels at handsink in both restrooms within facility.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed hold in arm rest located on couch in living room.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed touch up paint needed to walls and baseboards throughout facility.
Jun 25, 2021 5 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed tub in need of cleaning in the hallway bathroom.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed dresser missing handles in bedrooms 1, 2 and 3. Observed hole in door in bedroom 4 (bathroom door) and bedroom 3.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch up paint needed in rooms 1, 2 and 3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 6, 2020 8 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed grout in need of cleaning in the shower between bedroom 1 and 4.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed hole in the wall in bedroom 2. Observed writing on the wall in the closet in bedroom 3. Observed door to bedroom 4 damaged.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −1
Observed window broken in bedroom 1.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −4
Observed screen missing to the crawl space underneath the house on the back side.
**All openings to the outer air shall be effectively protected against the entrance of flying insects by screens, closed doors, closed windows, or other effective means. 15A NCAC 18A .1615 (a).
Nov 1, 2019 8 demerits · 4 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Observed refrigerator door handle missing. Observed kitchen cabinet loose.
**All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed shower curtain with black build. Needs to be cleaned.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed mattress cover torn in room 1. Observed closet door off track in room 2. Observed dresser drawer off track in room 4.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed clothing stored on the floor in rooms 1, 3 and 4.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
Oct 18, 2018 3 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed stains on mattress cover in back bedroom on the left. Needs to be cleaned.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed frayed carpets in the living room. Needs to be repaired.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
Oct 17, 2017 4 demerits · 3 violations
Inspector comments: Alex Wright was present during the inspection. Critical violation #3 has been corrected.
No Demerits:
#1 - Observed no back flow prevention device on outside spigot. **Provide back flow prevention device on each spigot where water hose is attached.
#14 - Observed a low hanging tree limb in the back yard; trim or remove tree branch.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed the living room couch with damaged surface, bedroom 3 door with missing knob, and a dining room chair was damaged between the seat and chair back.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed the living room carpet was damged.
**All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed the wall was damaged in room 4, and unfinished in bedroom 1. **Repair walls and finish with cleanable paint.
Oct 12, 2017 31 demerits · 5 violations
Inspector comments: Richard Campbell was present during the inspection.
CONTINUED FROM PAGE 2:
#3 - Observed the refrigerator temperature was 47F and several food items above 45F; bologna (52F), cheese (46F), raw shell eggs (48F), fish and rice (47F). Refrigerator temperature was adjusted to 44F during the inspection. Food items were discarded. **All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a).
#10 - Observed toilet paper was stored on the floor in the bathroom closet and chemicals (bleach/detergent) above toilet paper. Rearrange closet so chemicals are not stored above paper supply and paper supply in not on the floor.
NO DEMERITS WERE ISSUED FOR THE FOLLOWING:
#3 - Observed half eating container of fish/rice, green beans was stored in the refirgerator for re-serving.
Portions of food once served to an individual shall not be served again. 15A NCAC 18A .1620 (a).
#12 - Observed walls repairs with unfinished. Finish all repaired walls with non absorbant (cleanable) paint.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −11
(CRITICAL) Observed cooked/cooled ravioli with bacteria growth in the kitchen refrigerator. The ravioli was discarded.
**Salads made of meat, poultry, potatoes, fish, shellfish, or eggs, and other potentially hazardous prepared food shall be prepared, preferably from chilled products, with a minimum of manual contact, and on surfaces and with utensils which are clean. 15A NCAC 18A .1620 (a).
CONTINUED ON PAGE 4
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed drinking cups were tightly stacked and stored in the cabinet. Completely dry all dishes before storing and stacking; frying pans with non-stick coating coming off, and several plastic containers with rough / stained surfaces. **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −6
Observed no paper towels in the hallway bathroom, and one single towels shared for hand drying; shower curtain liner with accumulated soap residue and pink residue. **Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). **Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed sheets and pillow casing were stained and in need of washing and / or changing, some dresser drawers with missing knobs, a bent / damaged curtain rod, window troughs with dead beds/debris, and the front room couch with damage surface.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −6
Observed "home defense" pesticide, moth balls, and detergent pods were stored in the unlocked laundry area; bleach stored in an unlocked cabinet, aerosol air freshener in the bathroom. Items were stored behind lock and key during the inspection. **Pesticides, herbicides and other substances which may be hazardous if ingested, inhaled, or handled, shall be stored in a closet, cabinet or box not accessible to young children unless otherwise required in the rules of the licensing agency. 15A NCAC 18A .1616 (b). **Household cleaning agents such as bleaches, detergents and polishes shall be stored out of the reach of young children unless otherwise required in the rules of the licensing agency. 15A NCAC 18A .1616 (c ).
Sep 15, 2016 10 demerits · 4 violations
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Repeat Non Compliance: Observed top inside of microwave collecting debris.
Repeat Non Compliance: Observed inside of cabinets collecting debris.
**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed no paper towels at the bathroom sinks.
Observed bottom of shower curtain with debris collecting in left side hallway shower.
**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A
.1610 (b).
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Repeat Non Compliance: Observed sofa cushion ripped in living room.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed storage on floor in front right side bedroom. Keep all storage up off floor.
**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
Oct 6, 2015 20 demerits · 8 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed the refrigerator thermometer was broken.**An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
Observed the microwave, stove drip pans, oven, cabinet interior and some drawers with food debris.**Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).Observed a pot with greasy surface was stored as clean.**All pots, pans and other utensils used in the preparation or serving of food or drink, and all food storage utensils, shall be thoroughly cleaned after each use. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed no paper towels at the bathroom sinks.**Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).General Comment - Observed several wash cloths used for bathing stored in showers in the bathrooms. Ensure that all resident towels are stored separately.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed the living couch cushions were damaged, an area rug with frayed edges, closet doors off track in bedroom 1 (very difficult to open), window sills were dusty/had debris throughout the home, and **All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#10 · STORAGE: MISCELLANEOUS: Rooms or areas provided for storage of clothes, personal effects, luggage, supplies and equipment kept clean 2; medications, cleaning supplies, pesticides and other hazardous products properly stored as required 4 (.1616) −2
Observed supplies of paper towels and toilet paper were stored on the floor in the exterior storage closet and the floor had dirt/debris/webs.**Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. 15A NCAC 18A .1616 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed the living room ceiling was dusty around vents, and the exterior walls and trim (soffit, front door casing, exterior window casings) with black residue/mildew.**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −3
Observed the ceiling fan in the living room was missing a blade, and some ceiling fans in the resident bedrooms were dusty.**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −2
Observed a large/deep hole in the backyard grass area. Fill in hole with dirt to prevent injury.**The premises shall be kept neat, clean, adequately drained, and free of litter and vermin harborage. 15A NCAC 18A .1615(a).GENERAL COMMENT: Richard Campbell was present during the inspection.(CRITICAL) - Observed a water hose connected to exterior spigot with no backflow preventer. Handout was provided.
Sep 2, 2014 0 demerits · 0 violations
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ECHELON 3” or State ID 2060431873). Inspection type (routine vs. follow-up) is not published in the county's data.