11demerits
NEW FOUNDATION
5419 TWIN LN, Charlotte, NC 28269
Residential Care · NC permit/State ID 2060431948
Latest result11 demerits
Last inspectedNov 25, 2025
Inspections on record9
On record sinceApr 20, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 20, 2017Lower is betterNov 25, 2025
Inspections & violations
Nov 25, 2025 11 demerits · 6 violations
#3 · Walls, ceilings, and attachments clean −2
Observed wall staining in room 1 and observed black staining on the window will and baseboard in room 2.
**15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean.
#4 · Walls, ceilings, and attachments in good repair −1
Observed hole behind the door in bedrooms 1 and 2. Observed paint needed in bedroom 3.
**15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair.
#8 · Facilities clean and in good repair −4
Observed loose toilet seat and build up on the shower curtain in the bathroom.
**15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.
#23 · Furnishings in good repair −2
Observed dresser knobs missing in bedroom 1 and bedroom 3.
**15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept in good repair. Mattresses shall be kept in good repair.
#28 · Utensils/equipment (except holding equipment) in good repair
Observed rusting in the interior of the microwave.
**15A NCAC 18A .1618 (a) All food service equipment and utensils shall be kept in good repair.
#38 · Temperature indicating device provided and accurate −2
Observed thermometer not operating in the refrigerator.
**15A NCAC 18A .1620 (c) Cold holding equipment shall be provided with an indicating thermometer that is accurate to +/-3 degrees F.
Sep 24, 2024 16 demerits · 9 violations
#2 · Floors and carpets in good repair −1
15A NCAC 18A .1607 All floors shall be kept clean and in good repair.
Observed scuffs in floors in bedrooms. Needs repair.
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (a) The interior walls and ceilings, including doors, window, and window trim, shall be kept clean and in good repair.
Observed damaged ceiling in bathroom 1. Observed ceiling needing finishing repairs in dining and living room. Observed walls scuffed and in need of cleaning in several rooms with dust build up along base boards. Needs cleaning/repair. REPEAT.
#6 · Ventilation equipment clean and in good repair −2
15A NCAC 18A .1609 (b) Ventilation equipment shall be kept clean and in good repair.
Observed dust build up on ventilation equipment in bathroom. Needs cleaning
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) All residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by
residents and employees. These facilities shall be kept clean and in good repair.
Observed build up in tub and along bottom of shower curtain. Needs cleaning. REPEAT.
#10 · Handwashing facilities properly equipped −4
15A NCAC 18A .1610 (b) All hand sinks and baths shall be supplied with hot and cold running water through mixing devices. The residential care facility shall provide each resident with soap and individual hand-drying towels. These hand-drying towels will be stored separately after being used.
Observed no soap or papertowels in bathroom. Needs soap and papertowels.
#23 · Furnishings in good repair −2
15A NCAC 18A .1617 (a) Furnishings, including furniture, curtains, draperies, and blinds, shall be kept clean and in good repair.
Observed damaged kitchen cabinets and buildup on outside of cabinets. Observed door and closet door damaged in bedroom 1. Needs cleaning/repair.
#38 · Temperature indicating device provided and accurate −2
15A NCAC 18A .1620 (c) Equipment shall be provided and maintained to keep all food at required temperatures during storage and
transport. Cold holding equipment shall be provided with an indicating thermometer that is accurate to ±3 degrees Fahrenheit or ±1.5 degrees Celsius.
Observed not thermometer in refrigerator. Facility had thermometers but did not have them in the refrigerator.
#42 · Proper use of restriction, exclusion, and reporting
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction
due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of
the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility does not have an employee health policy. EHS provided a copy to operator.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable
towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter.
Observed facility does not have a vomit and diarrhea plan. EHS provided a copy.
Oct 30, 2023 7 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed build up on shower curtain in bathroom. Needs cleaning/replacement.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed damaged kitchen drawer. Observed broken handle on freezer. Observed Cracked door in Room 1 and peeling closet door in Room 1. Observed window screen out of place in room 2. Needs repair. REPEAT.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed scuffs on walls in room 1. Observed hole in wall behind door in bathroom. Observed damaged ceiling in living room and dining room. Needs repair. REPEAT
Nov 22, 2022 5 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Observed dresser handle missing in bedroom 3. Observed sofa staining in the living room. Observed staining on sheet in bedroom 1.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
Observed touch up paint needed in bedrooms 1 and 2. Observed ceiling peeling in the living room. Observed door peeling in bedroom 3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Nov 19, 2021 8 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −4
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no individual towels at hand sink in both restrooms. EHS advises facility to supply individual towels to hand sink.
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat chipping in restroom 2. EHS advises facility to replace or repair chipping seat.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed red chair in dining room with staining. EHS advises facility to clean chair.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed minor markings on walls throughout facility. EHS advises facility to touch up paint need where needed to walls and baseboards throughout facility.
Nov 25, 2020 13 demerits · 4 violations
Inspector comments: *NOTE: Ms. Christine was present during time of inspection. Report was emailed to her at the following: hawa1908@aol.com
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed handle to freezer broken. Repair.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilet seat chipping in rear room restroom.
General comment: Observed water pressure low at handsinks in both bathrooms in facility.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b). Observed minor stain on pink blanket in rear bedroom.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed couch in living room with staining and rips.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed chipping baseboards throughout facility. Observed ceiling stain in living room. Observed ceiling peeling in dining room. Observed marking on walls throughout facility. Observed touch up paint needed to walls throughout facility.
Sep 5, 2019 9 demerits · 4 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed toilet seat chipped in bedroom 1. Needs to be repaired. Observed shower head missing in the hallway bathroom. Needs to be replaced.
**Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed closet door with holes in bedroom 1. Needs to be repaired. Observed blinds damaged in the bathroom and the front room. Needs to be replaced.
**All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −3
Observed bedroom 2 in need of painting and the door frame to the bathroom. Observed ceiling peeling in the bathroom. Observed wall damage in the shower in the bathroom. Needs to be repaired. Observed staining on the wall in bedroom 3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Observed vent cover with dust build up in the bathroom. Needs to be cleaned.
**Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
May 24, 2018 15 demerits · 5 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#11 - Observed floor damage under toilet in bathroom #1. **All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
#13 - Observed ceiling vent with dust build-up in need of cleaning in bathroom #1. **Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b).
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Observed two cartons of raw eggs and bag of raw bacon being stored on top shelf in refrigerator above other ready to eat foods. EHS educated PIC and residents on where to store raw proteins to prevent contamination. Foods were relocated to bottom drawer. **All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
REPEAT Observed kitchen cabinetry in need of cleaning inside and out. Observed kitchen cabinets in need of repainting. Observed spillage in freezer in need of cleaning.
**Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i). **All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). **Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ).
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT Observed toilet in bathroom #2 in need of cleaning and observed peeling paint on toilet seat. Observed shower in bathroom #1 in need of cleaning. Observed back of toilet in need of cleaning in bathroom #1.
**Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed staining on comforters in bedroom #2 and #3.
**Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
Observed cleaning and touch-up paint needed on baseboards in kitchen and several other areas throughout facility. Observed wall soiled by bed in bedroom #3.
**The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608.
Apr 20, 2017 8 demerits · 3 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a). Observed no thermometer in refrigerator.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed the kitchen cabinets need cleaning and repainting.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, hand washing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed bathroom needs some general cleaning including medicine cabinet.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NEW FOUNDATION” or State ID 2060431948). Inspection type (routine vs. follow-up) is not published in the county's data.