0demerits
SANCTUARY AT STONEHAVEN, THE
6741 CISCAYNE PL, Charlotte, NC 28211
Residential Care · NC permit/State ID 2060431993
Latest result0 demerits
Last inspectedApr 15, 2026
Inspections on record9
On record sinceFeb 8, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Feb 8, 2018Lower is betterApr 15, 2026
Inspections & violations
Apr 15, 2026 0 demerits · 0 violations
Inspector comments: No violations noted.
No violations were recorded for this inspection.
Mar 28, 2025 4 demerits · 3 violations
Inspector comments: *NOTE: EHS emailed facility new required procedure template, updated rules, and employee health policy.
Ms. Beverly Hughey was present during time of inspection. Report emailed to:
RCC1@SANCTUARYSENIOR.COM
KAYA@SANCTUARYSENIOR.COM
LEVSAKS@GMAIL.COM
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed loose toilet seat in room 6. Repair. Observed minor build up inside of shower floor in room 3. Clean.
#25 · Bed linens clean; cleaning frequency
15A NCAC 18A .1617 (b) Clean bed linen shall be changed when no longer clean. Observed crumbs on fitted sheet in room 3. -General comment.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility new required procedure template, updated rules, and employee health policy. -General comment.
Apr 5, 2024 2 demerits · 1 violation
Inspector comments: Tameka Hatchett present during time of inspection. Report emailed to:
RCC1@SANCTUARYSENIOR.COM
LEVSAKS@GMAIL.COM
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed staining under toilet lid in room 3.
Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b). Observed no individual paper towels at handsink located in the bathroom of room 2 (no points taken for violation).
May 5, 2023 6 demerits · 3 violations
Inspector comments: OBSERVED A PATCHED WALL NEXT TO A BED IN A PENTHOUSE ROOM. NEED PAINT TOUCHUP.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ). Observed food residues inside the microwave. Need cleaning and keep clean.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
REPEAT
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed toilets need better cleaning, there is pink waterline in the toilet bowl. Need cleaning and keep clean.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
REPEAT
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed soiled stain on a seat (tan chair in one bedroom). Need cleaning and keep clean.
Jan 12, 2022 6 demerits · 3 violations
Inspector comments: Visit to approve remodel where a 6th bedroom with bathroom was added. Double occupant bedroom will become a single occupant bedroom. Laundry room relocated and updated as well, counter top with sink not installed yet. Staff bathroom relocated. Project approved
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Repeat-Observed most toilet chairs/seats need better cleaning, including undersides. One toilet riser needs replacing, cracked/hole in seat.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed linen stained and/or holes in towels. Provide linens in good repair. If they are used as cloths for cleaning they shouldn't be hanging on the client's towel rack in their bathroom.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed dusty ceiling fan in breakfast nook.
Mar 11, 2021 11 demerits · 3 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −7
All perishable foods shall be stored at such temperatures as will protect against spoilage. All potentially hazardous food shall be maintained at safe temperatures (45° F. or below, or 140° F. or above) except during necessary periods of preparation and serving. 15A NCAC 18A .1620 (a). Observed plate of food (from breakfast) in microwave. If food is not going to be eaten right away, cover and put in refrigerator.
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed another shelf needed in pantry. A lot of food stored on floor.
All foods, while being stored, prepared, served, and during transportation, shall be protected from contamination. 15A NCAC 18A .1620 (a). Observed raw eggs and raw bacon stored above ready to eat food. Store below ready to eat foods.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed most toilet chairs/seats need better cleaning, including undersides.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed soiled chair in 1 bedroom. Needs cleaning.
Feb 20, 2020 4 demerits · 2 violations
Inspector comments: #9: Clean linen shall be stored and handled in a sanitary manner and separate from soiled linen. 15A NCAC 18A .1617 (c ). Observed clean linen on the floor of linen closet. Staff removed from the linen closet and took to the laundry room. No points taken because the remaining linen in the closet were neatly placed on shelves in an orderly fashion.
#8: Observed no soap at the handwashing sink (for staff) and one sheet of paper towel remaining on dispenser. Staff replaced soap and paper towel at the handwashing sink. No points taken.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −2
Non-food-contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. 15A NCAC 18A .1618 (c ). Observed debris in drawers of cabinet. Clean debris.
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed broken towel rack in the bedroom bath at the end of the hall on the right. Replace or repair broken towel rack.
Jun 14, 2019 12 demerits · 4 violations
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed food and drinks stored on the pantry floor.
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d).
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −4
-Observed the roof of the microwave chipping and peeling.
All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a).
-8. *No Points Deducted*: Observed 2 face towels stored in the restroom in room 5. *Each resident will be provided soap and individual towels. These towels will be stored separately after being used. 15A NCAC 18A .1610 (b).
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −4
-Observed stained sheets, pillows, and/or cloth mattress pad in rooms 5 & 2.
Clean bed linen in good repair shall be provided for each resident and shall be changed when soiled. 15A NCAC 18A .1617 (b).
-Observed all of the the dining room chair cushions stained. Clean or replace.
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a).
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
Observed pink buildup under the tape on the shower floor & black buildup under the clear shower rug in room 4.
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607.
Report emailed to: mfj143782@gmail.com
Feb 8, 2018 0 demerits · 0 violations
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SANCTUARY AT STONEHAVEN, THE” or State ID 2060431993). Inspection type (routine vs. follow-up) is not published in the county's data.