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5demerits

NEURO RESTORATIVE-SARDIS

151 SARDIS RD N, Charlotte, NC 28270
Residential Care · NC permit/State ID 2060432022
Latest result5 demerits
Last inspectedOct 5, 2026
Inspections on record10
On record sinceSep 25, 2018

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

06.513 Sep 25, 2018: 0Aug 16, 2019: 0Dec 9, 2020: 0Jun 3, 2021: 3Jan 25, 2022: 4Dec 16, 2022: 13Nov 21, 2023: 4Dec 6, 2024: 4Oct 15, 2025: 4Oct 5, 2026: 5
Sep 25, 2018Lower is betterOct 5, 2026

Inspections & violations

Oct 5, 2026 5 demerits · 2 violations
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed minor wall damage in bathroom 1. Observed metal plate loose from wall in bathroom 2. Needs repair.
#13 · Water availability, pressure, at required ranges −4
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at 125F in bathroom 1. Needs to be 105-116F.

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Oct 15, 2025 4 demerits · 2 violations
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed minor yellow spots on shower floor from rusting on shower chair located on hallway with rooms 1-3. REPEAT. Facility has ordered a new shower chair.
#42 · Proper use of restriction, exclusion, and reporting
General Comment: 15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. Observed facility does not have Employee Health Policy. EHS emailed a copy.

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Dec 6, 2024 4 demerits · 2 violations
Inspector comments: *NOTE: Facility is actively in the process of remodeling kitchen. Tracy Pinto was present during time of inspection. Report emailed to the following: Tracy.pinto@sevitahealth.com DONNELL.JEFFERSON@NEURORESTORATIVE.COM
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed minor yellow staining on shower floor located on hallway with rooms 1-3.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter. EHS emailed facility new required vomit/diarrhea procedure plan, employee health policy, and copy of updated rules. -General comment.

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Nov 21, 2023 4 demerits · 2 violations
Inspector comments: *NOTE: Tracy was present during time of inspection. Report emailed to the following: Tracy.pinto@sevitahealth.com
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed 1 toilet lid missing in restroom located in bathroom across from room 4. Per conversation with staff, toilet is currently being repaired. Observed brown staining on toilet lid in restroom located near laundry room.
#13 · LIGHTING AND VENTILATION: Windows and fixtures in good repair 1; kept clean 2 (.1609) −2
Ventilation equipment shall be kept clean and in good repair. 15A NCAC 18A .1609 (b). Observed minor cleaning needed to ceiling vents located in hallways.

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Dec 16, 2022 13 demerits · 4 violations
Inspector comments: Observed sharps container sitting on fireplace. Staff said resident moves it around. Secure sharps container so cannot be handled, moved about or spilled.
#4 · FOOD SERVICE UTENSILS/EQUIPMENT: Utensils/Equipment in good repair, clean 4; eating and drinking utensils clean, cleaned after each use; approved facilities 4; clean utensils properly stored 2; substances containing poisonous material not used 6; disposable properly stored/handled, used once 2 (.1618) −6
Acceptable storage facilities include residential kitchen cabinets, which should be kept clean and free of vermin. 15A NCAC 18A .1618 (i). Observed all kitchen cabinets, drawers need wiping out of debris. All containers and clean utensils shall be stored in a clean place. 15A NCAC 18A .1618 (f). Observed containers holding clean utensils need cleaning
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed shower, shower curtain and shower seat esp the underside need cleaning, left side of house. Downstairs shower needs cleaning.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −1
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed wall damage where furniture has rubbed it. Hole in wall behind door in room 3. Broken louvres on closet door, room 1.
#14 · VERMIN CONTROL: PREMISES: Outside openings effectively screened or otherwise protected against entrance of flying insects, and flying insects absent 4; effective control of rodents and other vermin 4; approved pesticides properly used 4; premises neat, clean, drained and free of litter and vermin harborages and breeding areas 2 (.1615) −4
All openings to the outer air shall be effectively protected against the entrance of flying insects by screens, closed doors, closed windows, or other effective means. 15A NCAC 18A .1615 (a). Observed no screens in 2 opened windows.

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Jan 25, 2022 4 demerits · 2 violations
Inspector comments: All equipment and utensils shall be so constructed as to be easily cleaned and shall be kept in good repair. 15A NCAC 18A .1618 (a). Observed broken ice machine in kitchen. PIC stated that they do not use ice machine because they have an ice dispenser on refrigerator door. She stated that they are planning to remove the ice machine since it is not needed. No pts taken.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed stained chair in common area. Clean chair when visibly dirty.
#12 · WALLS AND CEILINGS: In good repair 1; kept clean 2 (.1608) −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. 15A NCAC 18A .1608. Observed broken cabinet and missing cabinet door in kitchen and scarring from bed on wall in room #105. Repair broken cabinet and replace missing cabinet door in kitchen.

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Jun 3, 2021 3 demerits · 2 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Observed pink buildup and black mold between grout in shower. Clean buildup out of shower.
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −1
Observed loose floor tile in hall. Repair loose tile.

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Dec 9, 2020 0 demerits · 0 violations

No violations were recorded for this inspection.

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Aug 16, 2019 0 demerits · 0 violations
Inspector comments: #8 - 15A NCAC 18A .1610 TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES (a) All residential care facilities shall be provided with approved sanitary toilet, handwashing and bathing facilities complying with state licensure requirements. These facilities, and laundry facilities when provided, shall be kept clean and in good repair. Observed a cut out hole in the wall at the base of the toilet in the shower room and bathroom. PIC stated that it was cut out to determined the cause of the leaking that was experiencing and is currently waithing on the parts to complete the repair. Attached email. 15A NCAC 18A .1616 STORAGE: MISCELLANEOUS (a) Rooms or spaces which are provided and used for the storage of clothing, personal effects, luggage, necessary equipment and supplies and for items not in routine use, shall be kept clean. Remove unused mat on the bed and the empty boxes in clients bedroom.

No violations were recorded for this inspection.

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Sep 25, 2018 0 demerits · 0 violations
Inspector comments: capacity 6

No violations were recorded for this inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NEURO RESTORATIVE-SARDIS” or State ID 2060432022). Inspection type (routine vs. follow-up) is not published in the county's data.