0demerits
REACH BACK FOR THE COMMUNITY
3928 FAR WEST DR, Charlotte, NC 28269
Residential Care · NC permit/State ID 2060432161
Latest result0 demerits
Last inspectedMar 24, 2026
Inspections on record6
On record sinceMay 7, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 7, 2021Lower is betterMar 24, 2026
Inspections & violations
Mar 24, 2026 0 demerits · 0 violations
Inspector comments: No violations were observed during the inspection
No violations were recorded for this inspection.
Mar 17, 2025 5 demerits · 5 violations
#4 · Walls, ceilings, and attachments in good repair −1
15A NCAC 18A .1608 (b) Wall and ceiling attachments, such as light fixtures, fans, and vent covers, shall be kept in good repair. Observed stain on ceiling in bedroom 2 from possible leak. Check for leak and paint/repair.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair. Observed hand hold bar missing in shower and open holes. Cover holes to be smooth and easily cleanable or replace bar. Observed toilet lid missing with cloth temporary cover. Needs new toilet lid.
#13 · Water availability, pressure, at required ranges
General Comment:
15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities. Observed hot water at bathroom handsink at 125F. Needs to be 105-116 at handwashing and bathing facilities. This is part of the new rule updates.
#42 · Proper use of restriction, exclusion, and reporting
General Comment:
15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652.
Observed facility does not have an employee health policy. EHS emailed a copy.
#43 · Vomitus and diarrheal clean up supplies; written plan available
General Comment:
15A NCAC 18A .1621 (d) The residential care facility shall have personal protective equipment on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that should be taken to minimize the exposure to vomitus or fecal matter.
Observed facility does not have written vomit and diarrhea cleaning procedure. EHS emailed a copy.
Apr 1, 2024 5 demerits · 1 violation
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −5
Containers of food shall be stored above the floor, on clean racks, shelves, or other clean surfaces, in such a manner as to be protected from splash and other contamination. 15A NCAC 18A .1620 (d). Observed box of chips and pouch drinks stored on the floor in pantry. Needs to be stored off the floor.
Apr 14, 2023 2 demerits · 1 violation
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed 1 handle on dresser in room 2 in need of repair.
*NOTE: EHS approved a new room for residential care facility. Capacity is now for 2 residents.
Mr. Jasmine Heffney was present during time of inspection. Report emailed to him: JOH061978@GMAIL.COM
Sep 20, 2022 2 demerits · 1 violation
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
An indicating thermometer shall be located in each refrigerator. 15A NCAC 18A .1620 (a). Observed no thermometer in refrigerator (thermometer was located in freezer, EHS advises Mr. Heffney to place thermometer in refrigerator portion)
*NOTE: Jasmine Heffney was present during time of inspection. Report emailed to: JOH061978@GMAIL.COM
May 7, 2021 4 demerits · 2 violations
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
Observed stained mattress and frayed quilt. Chair in bedroom sagging. All furniture and linens need to be clean and in good repair.
#3 · FOOD SUPPLIES PROTECTION: All food clean, wholesome, no spoilage 6 (.1619) Adequate during storage/preparation/serving, potentially hazardous food 45° or 140°F above 5; refrigerators with temps 2; meat products cooked; meat products handled as required, no re-serving food 4; food stored above floor protected 2; No animals 4 (.1620) −2
Observed no thermometer in refrigerator.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “REACH BACK FOR THE COMMUNITY” or State ID 2060432161). Inspection type (routine vs. follow-up) is not published in the county's data.