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0demerits

HELPING HANDS HOME

2437 OROFINO CT, Charlotte, NC 28269
Residential Care · NC permit/State ID 2060432232
Latest result0 demerits
Last inspectedOct 23, 2025
Inspections on record3
On record sinceNov 15, 2023

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

0612 Nov 15, 2023: 6Dec 9, 2024: 12Oct 23, 2025: 0
Nov 15, 2023Lower is betterOct 23, 2025

Inspections & violations

Oct 23, 2025 0 demerits · 0 violations
Inspector comments: NOTE: - Observed raw egg carton stored above ready to eat food in the refrigerator. Ensure to stored all raw foods separate and away from ready to eat food. - PIC: Teena McCoy presents during inspection.

No violations were recorded for this inspection.

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Dec 9, 2024 12 demerits · 4 violations
Inspector comments: NOTE: - PIC: Teena McCoy present during inspection.
#8 · Facilities clean and in good repair −4
15A NCAC 18A .1610 (a) All residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees. These facilities shall be kept clean and in good repair. -Observed soiled hand sink, toilet, and bathtub in bathroom upstairs. Detail cleaning needed and keep clean.
#10 · Handwashing facilities properly equipped −4
15A NCAC 18A .1610 (b) All hand sinks and baths shall be supplied with hot and cold running water through mixing devices. The residential care facility shall provide each resident with soap and individual hand-drying towels. These hand-drying towels will be stored separately after being used.- Observed no soap and paper towels for hand washing in restroom upstairs, no paper towel in restroom downstairs. Ensure to provide soap and paper towels at all hand sinks at all time.
#29 · Utensils and equipment clean −4
15A NCAC 18A .1618 (a) All food service equipment and utensils shall be kept clean and in good repair.- Observed soiled microwave need cleaning and keep clean.
#43 · Vomitus and diarrheal clean up supplies; written plan available
15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. - New rule- Observed the facility without vomit and diarrhea written plan. EHS provided the poster and the facility will gather the supplies and have available for such an event.

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Nov 15, 2023 6 demerits · 3 violations
#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2
Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed upstairs bathroom needs thorough cleaning.
#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2
All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed dusty window blinds
#11 · FLOORS: In good repair 1; kept clean 2 (.1607) −2
All floors shall be easily cleanable and shall be kept clean and in good repair. 15A NCAC 18A .1607. Observed lint and debris on laundry room floor.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HELPING HANDS HOME” or State ID 2060432232). Inspection type (routine vs. follow-up) is not published in the county's data.