100/ 100
HOPEWAY
1717 SHARON RD W, Charlotte, NC 28210
Orphanage, Children's Home · NC permit/State ID 2060470026
Latest result100 / 100
Last inspectedMay 27, 2026
Inspections on record15
On record sinceDec 22, 2016
Score history
Dec 22, 2016Higher is betterMay 27, 2026
Inspections & violations
May 27, 2026 100 / 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Oct 15, 2025 100 / 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Apr 17, 2025 100 / 100 · 0 violations
No violations were recorded for this inspection.
Oct 21, 2024 97 / 100 · 1 violation
#16 · Hot water between 105°F and 116°F −3
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed multiple resident rooms and bathrooms with hot water temp below 105F. REPEAT
May 29, 2024 98.5 / 100 · 3 violations
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed grimy hand prints on ceiling tiles.
#16 · Hot water between 105°F and 116°F −1.5
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed bathroom hot water at 75F. Several sinks <105F.
#18 · Drinking fountains clean, good repair
.1314 (a) Drinking fountains shall be kept clean and in good repair. Through discussion cleaning staff said they clean nozzles with disinfectant. Clean with a food grade sanitizer.
Sep 13, 2023 98.5 / 100 · 6 violations
Inspector comments: Observed cup dispenser on water machine without a lid. Cover is needed.
Observed room 507 bathroom without paper towels in dispenser.
Observed room 605 with a sensor fixture loose in ceiling.
#3 · Ceiling attachments cleanable, clean, good repair −0.5
.1310 (b) Light fixtures, fans, conduits, and heating, ventilation, and air conditioning vents shall be kept clean and in good repair. Observed dusty light/fan fixtures in hall bathroom, and some resident rooms.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed unclean area underneath hand wash sink in room 505. Observed room 601 with pink build up around border of shower floor.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed common furniture with stains. Green curtain in room 601 soiled.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled −0.5
.1319 (b) A resident's bed linens shall be changed when no longer clean. Observed several pillows and pillow protectors soiled.
#34 · Linens provided by the institution properly cleaned and sanitized
.1319 (c) Linens provided by the institution that are not clean shall be cleaned and sanitized in accordance with this paragraph. When hot water in washing machines is used to sanitize linens provided by the institution, the washing machines shall be operated in accordance with the manufacturer's instructions. When chemicals are used to sanitize linens provided by the institution, linens shall be washed in accordance with the following:
(1) using a solution of at least 50 parts per million chlorine; or
(2) using laundry sanitizer that is registered in accordance with 40 C.F.R. 152 and that is used in accordance with the manufacturer's instructions. Observed commercial washer with no setup of chemicals, chemicals stored in the other laundry room, no instructions for how much bleach/laundry sanitizer to add. A procedure needs to be set in place
#36 · Laundry area and equipment kept clean
.1319 (e) Laundry areas and equipment shall be kept clean. Observed debris around washer gasket.
Dec 13, 2022 100 / 100 · 0 violations
Inspector comments: No violations.
No violations were recorded for this inspection.
Mar 4, 2022 99 / 100 · 1 violation
#3 · Walls and ceilings cleanable, clean, good repair −1
Observed cap loose on ceiling in restroom in room 605. Secure properly.
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
Sep 30, 2021 100 / 100 · 0 violations
No violations were recorded for this inspection.
Dec 4, 2020 98 / 100 · 2 violations
#8 · Facilities conveniently located, clean and in good repair −1
Observed pink buildup in shower grouts in several rooms. Clean.
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f).
-3. No Points Deducted: -Observed cobwebs in the hall of Tidewater. Clean. -Observed the paint peeling on the wall in the restroom of 703. Repair. *Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Observed water temps at 86F-97F in rooms 502, 510, 509, 601, 703, and 708. Follow the rule below.
Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
*Note: Not all rooms were checked during the inspection. Check all rooms and regulate water heater to obtain a range of 100-116F throughout. *Report emailed to: elizabeth.rhoads@hopeway.org; darren.johnson@hopeway.org
Dec 31, 2019 99 / 100 · 1 violation
Inspector comments: GENERAL COMMENT NO POINTS FOR THE FOLLOWING VIOLATION
#3. Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed minor ceiling stain on Tidewater hallway.
*NOTE: Maintenance Head Ross Hicks was present during time of inspection and inspection report was emailed to the following address ross.hicks@hopewayfoundation.org
#8 · Facilities conveniently located, clean and in good repair −1
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed build up on the bottom of shower curtains in the following rooms; Outerbanks room 507 and Appalachian room 702. Clean.
May 1, 2019 97 / 100 · 2 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#13 - Observed hot water reach 124F in snack kitchen where residents have access. **Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
#32 - Observed minor debris collecting in the couch chair crevices in reading area. Observed stain on pillow in room 508. **All furniture, bed springs, mattresses, sleeping mats, draperies, curtains, shades, venetian blinds, or other furnishings in institutions shall be kept clean and in good repair. 15A NCAC 18A .1319 (a).
#17 · Water fountains clean, good repair, properly regulated −1
Repeat Observed cleaning needed on water dispenser in snack kitchen. Observed water fountains by gym with water pressure too high where water is splashing out.
**Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).
#36 · Approved utensils and equipment, cleaned and sanitized −2
Repeat Observed cleaning needed in microwave and refrigerator/refrigerator gasket in snack kitchen. Observed cleaning needed in refrigerator of med room.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Dec 3, 2018 97 / 100 · 3 violations
Inspector comments: NO POINTS WERE TAKEN FOR THE FOLLOWING:
#1/3 - Observed water damage to wall and floor under hand sink in snack kitchen. **Keep all flooring in good repair. 15A NCAC 18A .1309 (a) and (b). **Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#8 - Observed cleaning needed in toilet of unoccupied room 507, in rooms 712 and 709, and on urinal in men's gym bathroom. **Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#14 - Observed no disinfectant present in gym for shower areas. EHS advised that a hospital grade, EPA approved disinfectant be stored in gym storage or office area. **A cleaning detergent and an EPA registered hospital disinfectant shall be accessible to all bathing areas. 15A NCAC 18A .1312 (f).
#28 - Observed box of single-service plates and cups being stored on the floor in storage closet of multipurpose room. **All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
#17 · Water fountains clean, good repair, properly regulated −1
Observed cleaning needed on water dispenser in snack kitchen.
**Drinking fountains shall be kept clean and properly regulated. 15A NCAC 18A .1314 (a).
#19 · Ice protected, dispensed, equipment clean in good repair −1
Observed ice machine in snack kitchen to not be of the automatic dispensing type and unlocked. Machine has a door that can be opened where ice is exposed.
**Ice machines, buckets, other containers, and scoops shall be protected from the elements, splash, drip, dust, vermin, other contamination, and from use by unauthorized personnel. 15A NCAC 18A .1314 (b).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Repeat Observed cleaning needed in refrigerator of snack kitchen. Observed debris in several drawers of living kitchen, improvement seen, points not escalated.
**Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Feb 14, 2018 94 / 100 · 3 violations
Inspector comments: No Points Deducted Today:
15. Observed no backflow preventers on the shower wands in the gym. Provide.
Cross-connections with sewage lines, non-potable water supplies, or other potential sources of contamination are prohibited. 15A NCAC 18A .1313 (d).
16. Observed an incomplete backup water supply plan. Provide a written plan that meets all parts of 15A NCAC 18A .1313 (f).
Backup Water Supply Plan Checklist handout emailed.
27. Observed last rabies record for therapy dog dated 12/12/17. Update shots and provide record.
Maintain adequate vet records for all animals. 15A NCAC 18A .1317 (f).
34. Observed clean linen stored in open bags in the laundry room and in an open plastic bag stored on the floor directly beside dirty clothes hampers. Follow the rule below.
Clean linen shall be stored and handled in a separate room or area, or in another manner that will prevent contamination of clean linen. 15A NCAC 18A .1319 (b).
**NOTE: Facility is using the purple top disinfectant wipes to clean the counter tops and other food contact surfaces in the learning kitchen. Upon reading through the back of the product, there is nothing stating that it is okay to be used on food contact surfaces.
**SUGGESTION: Obtain sanitizer from the kitchen or make up a bleach and water sanitizer solution per the handout that has been emailed.
Elizabeth and Ross present during the inspection.
Rule book emailed.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −3
REPEATS:
-Observed no soap at the med room handsink.
-Observed no paper towels at the handsink in the custodial closet.
Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
#13 · Lavatory and bathing hot water between 100 and 116 F −2
REPEAT:
-Observed hot water reach only 94-97F at the gym restrooms.
-Observed water reach only 94F in rooms 607 and 506. Check all other rooms and adjust the water heater accordingly to meet the correct temperature range.
Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e).
#36 · Approved utensils and equipment, cleaned and sanitized −1
Observed residue in and/or on cabinets and oven drawers in the Learning Kitchen. Clean.
Non-food contact surfaces of equipment shall be cleaned at such intervals as to keep them in a clean and sanitary condition. See rule .1320 (c).
Dec 22, 2016 96.5 / 100 · 3 violations
Inspector comments: NO POINTS TAKEN:
#43: All refrigerators shall have a thermometer and situated so that the thermometer can be easily read. 15A NCAC 18A .1323 (b). Observed no thermometer in refrigerator in med room.
#34: All common linen including sheets, pillow cases, absorbent pads, towels, and wash cloths provided by the facility must be sanitized between users with an EPA registered laundry sanitizer or by other methods described in 15A NCAC 18A .1319 (b). Laundry room not set up to sanitize common linens.
#16: Observed no backup water supply plan. Provide a written plan that meets all parts of 15A NCAC 18A .1313 (f). A back up water supply plan is required.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d). Observed areas without soap and paper towels including nurses station, med room, nourishment area.
#13 · Lavatory and bathing hot water between 100 and 116 F −1
Maintain the hot water at all resident accessible handwashing sinks and bathing facilities within the temperature range of 100°F to 116°F. 15A NCAC 18A .1312 (e). Observed hot water did not reach range of 100-116F in a reasonable amount of time at all hands free hand sinks including gym restrooms.
#14 · Disinfectant accessible, properly used −1
A cleaning detergent and an EPA registered hospital disinfectant shall be accessible to all bathing areas. 15A NCAC 18A .1312 (f). Observed no disinfectant on site.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOPEWAY” or State ID 2060470026). Inspection type (routine vs. follow-up) is not published in the county's data.