98/ 100
SECU YOUTH CRISIS CENTER
1810 BACK CREEK DR, Charlotte, NC 28213
Orphanage, Children's Home · NC permit/State ID 2060470028
Latest result98 / 100
Last inspectedSep 21, 2026
Inspections on record11
On record sinceJan 19, 2018
Score history
Jan 19, 2018Higher is betterSep 21, 2026
Inspections & violations
Sep 21, 2026 98 / 100 · 2 violations
#7 · Facilities provided, accessible, clean, good repair −2
REPEAT
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed loose toilet seat in main restroom hallway. Observed soiled hopper toilet in soiled utility room. Repair/keep clean.
#10 · Handwashing facilities properly located and equipped
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed no paper towels in soiled utility room. Ensure all hand sinks are stocked with paper towels at all times.
Oct 23, 2025 96.5 / 100 · 3 violations
#7 · Facilities provided, accessible, clean, good repair −1
REPEAT
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed loose toilet seat in main restroom hallway. Repair needed and keep in good repair. Observed soiled hopper toilet in soiled room, cleaning needed and keep clean even not using. Half point deducted due to improvement.
#10 · Handwashing facilities properly located and equipped −1.5
REPEAT
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed no paper towels available at hand sink in intake room. No soap and paper towels in the soiled utility room. No paper available for restrooms in A hall. All hand washing sinks shall be supplied with soap and paper towels at all time. Points remain the same at this time.
#17 · Back-up water supply plan available and complete −1
REPEAT
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed the facility with incomplete written plan for water backup supply. EHS email the checklist to director and discuss in detail of the requirement per sanitation rules. The facility shall obtain the complete written water backup supply plan. And have available upon request.
Sep 9, 2024 95.5 / 100 · 4 violations
#7 · Facilities provided, accessible, clean, good repair −2
REPEAT
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed some pink/brown buildup on edges of shower stalls, damage shower basin in A hall, pink mildew/soiled hand sink throughout the facility. Better cleaning needed and keep clean. Observed loose toilet seat in main hallway, need repair.
#10 · Handwashing facilities properly located and equipped −1.5
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices.- Observed no soap available at hand sink (intake room, laundry room, soiled utility room, kitchen). All hand washing sinks shall be supplied with soap and paper towels at all time.
#11 · EPA registered disinfectants used according to manufacturers' instructions; approved testing methods and devices used
General Comment:
.1312 (e) EPA registered disinfectants shall be used in accordance with the manufacturer's instructions. When EPA registered disinfectants are mixed and prepared by institution employees, a measuring device, chemical testing device, or the methods and devices prescribed by the chemical manufacturer shall be used to prepare the concentration of chemicals in accordance with the disinfectant's label and the manufacturer's instructions.- Observed cleaning products the facility use, when asked the housekeeper does not know what is the contact time for cleaning. EHS, housekeeper, director discussed detail and proper use of cleaning products to clean efficiently at the time of inspection.
#17 · Back-up water supply plan available and complete −1
REPEAT
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed the facility without written plan for water backup supply. EHS email the checklist to director and discuss in detail of the requirement at the time of inspection. The facility shall obtain the written water backup supply plan.
Nov 22, 2023 96.5 / 100 · 3 violations
#7 · Facilities provided, accessible, clean, good repair −2
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed black build up surrounding edges of shower stalls throughout facility. REPEAT VIOLATION.
#17 · Back-up water supply plan available and complete −0.5
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed incomplete back up water supply plan. Improvement made from previous report, points not escalated.
#26 · Premises properly maintained −1
.1316 (d) An institution's exterior premises, including parking lots, lawns, and walkways, and interior premises within the institution's building or buildings, shall be kept free of garbage, solid waste, yard trash, and pest harborages. Observed debris/litter surrounding closed dumpster. REPEAT VIOLATION.
Dec 16, 2022 96 / 100 · 8 violations
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed black build up surrounding shower stalls in all showers within facility. Observed hopper heavily soiled in soiled linen closet on side B.
#10 · Handwashing facilities properly located and equipped
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices. Observed toilet paper being used in replace of paper towels in all client restrooms throughout facility. Per conversation with administration, paper towels have been ordered.
#17 · Back-up water supply plan available and complete −0.5
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed no back up water supply plan within facility. EHS emailed facility template for creating a back up water supply plan.
#23 · Solid waste containers properly constructed, covered where required; good repair −0.5
.1316 (a) All solid wastes containing food scraps or other putrescible materials shall be kept in leak-proof, non-absorbent containers which shall be kept covered with tight-fitting lids when not in use. Observed dumpster sliding doors opened during time of inspection.
#26 · Premises properly maintained −1
.1316 (d) An institution's exterior premises, including parking lots, lawns, and walkways, and interior premises within the institution's building or buildings, shall be kept free of garbage, solid waste, yard trash, and pest harborages. Observed heavy litter/debris surrounding dumpster area.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −0.5
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed white pillows in room 150 torn/peeling.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled −0.5
.1319 (b) Bed linens that are provided by the institution for use by residents shall be free from holes and tears. Observed fitted sheet in room 160 with a hole.
.1319 (b) A resident's bed linens shall be changed when no longer clean. Observed red/brown staining on pillow case in room 160.
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. EHS emailed facility a vomitus/diarrheal procedure. EHS advises facility to obtain a kit/material listed in above rule to properly clean/disinfectant in an event of a vomitus/diarrheal incident.
Feb 11, 2022 97 / 100 · 2 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATIONS:
#16. Observed no backup water supply plan. Provide a written plan that meets all parts of 15A NCAC 18A .1313 (f). EHS emailed facility backup water supply plan template.
#26. The premises shall be kept neat, clean, and free of litter. 15A NCAC 18A .1317 (c). Observed minor debris surrounding dumpster area. EHS advises facility to clean around dumpster area.
*NOTE: Report emailed to: KIANA.BOATWRIGHT@MONARCHNC.ORG
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.Observed tissue stuck to ceiling in both restrooms located on girls side and in 1 restroom located on boys side.
#8 · Facilities conveniently located, clean and in good repair −2
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed black build up surrounding edges of showers in all patient showers. EHS advises facility to clean black build up around showers within facility. REPEAT VIOLATION.
Aug 13, 2021 98 / 100 · 2 violations
Inspector comments: *NOTE: MD Jacqueline Smith was present during time of inspection. Report emailed to her at Jacqueline.smith@monarchnc.org
#3 · Walls and ceilings cleanable, clean, good repair −1
Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310. Observed hole in wall across from room 151. Observed markings on wall near room 160.
#8 · Facilities conveniently located, clean and in good repair −1
Keep all bathing equipment clean and in good repair. 15A NCAC 18A .1312 (a) and (f). Observed black build up surrounding edges of showers throughout facility. Increase cleaning frequency of bathing equipment throughout facility.
Dec 16, 2020 99 / 100 · 1 violation
Inspector comments: No points were deducted for the following:
12. Observed handwashing sinks in need of paper towels in the soiled linen room.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
#8 · Facilities conveniently located, clean and in good repair −1
Observed hopper in need of cleaning.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
Nov 13, 2019 99 / 100 · 1 violation
Inspector comments: No points were deducted for the following:
3. Observed water stained ceiling and dried tissue on the ceiling.
**Keep all walls and ceilings clean and in good repair. 15A NCAC 18A .1310.
#28 · Adequate storage, area clean, items properly stored −1
Observed boxed items stored directly on the floor in the storage room on younger side of the building. Needs to be up off the floor to facilitate cleaning.
**All patient care or consumable items shall be stored at least 8 inches above the floor. 15A NCAC 18A .1318 (a).
Nov 30, 2018 98.5 / 100 · 1 violation
Inspector comments: No points were issued for the following:
8. Observed hopper in soiled utility room in need of cleaning.
**Keep all toilet equipment clean and in good repair. 15A NCAC 18A .1312 (b).
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Observed no paper towels at handwashing sink in soiled utility room. Paper towels were provided.
**Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d).
Jan 19, 2018 98 / 100 · 2 violations
Inspector comments: No Points:
#14: A cleaning detergent and an EPA registered hospital disinfectant shall be accessible to all bathing areas. 15A NCAC 18A .1312 (f). Observed no disinfectant in common shower areas. May need to install lockable cabinets to store disinfectant in.
#34: Laundry areas and equipment shall be kept clean. 15A NCAC 18A .1319 (b) and .1312 (a). Observed folding table in laundry needs wiping down.
#16: Facility is required to have a written back-up water supply plan that addresses all points in rule. Each institution shall have a plan to obtain a backup water supply in the event that the water supply is lost for more than four hours. The backup water supply plan shall provide for two liters of water per day per person for drinking. The backup water supply plan shall include a plan for either relocating residents or providing an alternative source of water for essential functions such as food preparation, hand washing, bathing, cleaning, dishwashing, laundry and disposal of bodily waste. The amount of water provided for uses other than drinking may
be reduced if the plan includes alternatives for water use for services such as laundry and dishwashing. If an assessment determines that tap water is not to be used for drinking, sources shall be prominently labeled or hooded to restrict use and potable water shall be provided
Facility food is being provided by 2060022725 YOUR CUSTOM CATERING & EVENTS.
#12 · Lavatories have mixing faucet or tempered water, soap hand towel and hand drying device −1.5
Provide liquid soap and disposable towels at all handwashing sinks. 15A NCAC 18A .1312 (d). Observed several handsinks without soap and/or paper towels.
#28 · Adequate storage, area clean, items properly stored −0.5
Suitable rooms or spaces shall be provided for the storage of all necessary equipment, furniture, and supplies, and kept clean. 15A NCAC 18A .1318 (a). Observed storage on floor in storage closets.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SECU YOUTH CRISIS CENTER” or State ID 2060470028). Inspection type (routine vs. follow-up) is not published in the county's data.