4demerits
SENIOR TLC
6133 THE PLAZA, Charlotte, NC 28215
Adult Day Care · NC permit/State ID 2060480047
Latest result4 demerits
Last inspectedJun 30, 2026
Inspections on record14
On record sinceJun 17, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 17, 2014Lower is betterJun 30, 2026
Inspections & violations
Jun 30, 2026 4 demerits · 1 violation
Inspector comments: Lisa Nesbitt was present during time of inspection. Report emailed to:
gparker@seniortlc.org
gparker@seniortlc.org
#40 · Floors, walls and ceilings: easily cleanable, durable, good repair, clean −4
Keep all floors, walls, and ceilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325 (a). Observed stained ceiling tile in secured day room and kitchen. EHS advises facility to ensure no active leak is occurring and to have stained ceiling tiles replaced.
Apr 16, 2025 8 demerits · 2 violations
#23 · Toilet and lavatory facilities: soap, disposable towels or approved hand-drying device; lavatories free of storage −4
Observed no paper towels at the handwashing sink in the laundry room.
**Disposable towels shall be provided at all hand washing sinks. 15A NCAC 18A .3318 (d).
#40 · Floors, walls and ceilings: easily cleanable, durable, good repair, clean −4
Observed wall paper peeling in the women’s restroom near the day area. Observed water stained ceiling tiles near the biohazard room and in the phone data room.
**Keep all floors, walls, and ceilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325 (a).
Nov 14, 2023 4 demerits · 1 violation
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Observed loose toilet seat in the restroom near the entrance and in Dayroom 1. Needs to be tightened.
**Toilets and lavatories shall be in good repair. 15A NCAC 18A .3317 (a) and .3318 (a)
Sep 9, 2022 8 demerits · 2 violations
Inspector comments: NO DEMERITS FOR THE FOLLOWING VIOLATION:
#15. Prepare sanitizer daily at 50 to 200 ppm chlorine. 15A NCAC 18A .3312 (e)(4)(B), and (f). Observed sanitizer solution not dispensing in kitchen during time of inspection. (Bottle had solution, solution wasn’t pulling through line, employee was working on repairing issue after EHS observed it).
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Toilets and lavatories shall be cleaned and sanitized at least daily and when visibly soiled with a 100 ppm chlorine solution or equivalent method approved by the Department. 15A NCAC 18A .3317 (b) and 3318 (c). Observed staining on back of toilet rim in men’s restroom in activity room 1.
Toilets and lavatories shall be in good repair. 15A NCAC 18A .3317 (a) and .3318 (a). Observed loose toilet seat in men’s restroom in activity room 1. Observed 1 toilet in men’s restroom in activity room 2 out of order.
#52 · Animal and vermin control: premises; outdoor activity area: premises clean, drained, and free of hazards, vermin harborages and breeding areas −4
The premises, including the outdoor area, shall be kept clean and free of litter and hazardous materials. 15A NCAC 18A .3332 (a). Observed debris, litter, dilapidated wheelchair and toilet chair stored outside of dumpster.
*NOTE: Center Manager Heidi Gross was present during time of Inspection. Report emailed to facility at: HEIDI.GOSS@PACESP.COM
Jul 23, 2021 8 demerits · 2 violations
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Toilets and lavatories shall be in good repair. 15A NCAC 18A .3317 (a) and .3318 (a). Observed toilet folding commode chairs rusting throughout facility. Per conversation with center manager, Heidi, toilet chairs are scheduled to be replaced.
#40 · Floors, walls and ceilings: easily cleanable, durable, good repair, clean −4
Keep all floors, walls, and ceilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325 (a). Observed minor carpet staining on main hallway within facility.
Oct 7, 2020 8 demerits · 2 violations
Inspector comments: NO POINTS FOR THE FOLLOWING VIOLATIONS:#20. All toilets shall be easily cleanable and kept in good repair. 15 NCAC 18A .3317 (a). Observed toilet out of order in therapy room.#30. All corrosive agents, insecticides, rodenticides, herbicides, bleaches, detergents, polishes, items containing petroleum products, and products which is under pressure in an aerosol dispensing can and any substance which may be hazardous if ingested, inhaled, or handled shall be stored in a locked storage room or cabinet, locked with a combination lock or key. 15 NCAC 18A .3320 (b). Observed aerosol shaving cream in can stored in unlocked cabinet in women restroom.*NOTE: Center Manager Heidi Goss was present during time of inspection. Report was emailed to her at: heidi.goss@pacesp.com
#14 · Food service equipment and utensils: equipment and utensils, including single-service articles, protected from contamination −4
Ice shall be made, handled, transported, stored and dispensed in such a manner as to be protected against contamination. 15 NCAC 18A .3308(b). Observed pink build up inside of ice machine located in kitchen.
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Toilets and lavatories shall be in good repair. 15A NCAC 18A .3317 (a) and .3318 (a). Observed 2 loose toilet seats in men restroom. Repair. Observed toilet chairs rusting in women restroom. Replace
Oct 16, 2019 4 demerits · 1 violation
#22 · Toilet and lavatory facilities: potty chairs, bedpans, urinals properly located, cleaned and sanitized −4
Toilet facilities properly cleaned and in good repair: Observed toilet seats loose in the hallway restroom, both restrooms in Activity Room 1 and Changing Room 2. Needs to be tightened.
Nov 13, 2018 4 demerits · 1 violation
Inspector comments: NO POINTS DEDUCTED#40Floor, walls and ceilings in good repair; Observed walls scuffed behind head boards of resident clinic beds in need of repair.Mrs. Toni present during inspection.
#22 · Toilet and lavatory facilities: potty chairs, bedpans, urinals properly located, cleaned and sanitized −4
Toilet facilities properly cleaned and in good repair: Observed toilet seats loose throughout center in need of repair.Observed toilet chairs having rust build up on surfaces unable to be properly cleaned in need of resurfacing / replacing.
Nov 9, 2017 6 demerits · 2 violations
Inspector comments: Ms. Toni present during inspection today.20) All toilets shall be easily cleanable and kept in good repair. 15A NCAC 18A .3317 (a). Observed caulking damaged on toilets inchanging room 1 and in clinic bathroom.35) Furniture, equipment and activity supplies shall be kept clean and in good repair. 15A NCAC 18A .3322. Observed damageddresser in activity room 1. Observed damaged chair in activity room 340) Keep all floors, walls, and cilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325(a). Observed 2 stained ceiling tiles in service hallway.
#14 · Food service equipment and utensils: equipment and utensils, including single-service articles, protected from contamination −4
Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .3314 (c). Observed single servicecups stored with lip of cup directly on counter. CDI: Cup discarded, remaining cups placed on papertowel. Observed spray chemicalsstored directly nestled on briefs in men's game bathroom. CDI: Items rearranged. REPEAT VIOLATION
#29 · Toilet and lavatory facilities: handwashing signs posted −2
Keep handwashing signs posted at all handwashing sinks. 15A NCAC 18A .3318 (d). Observed several sinks with no handwashingsigns. CDI: Handwashing stickers provided today.
Nov 4, 2016 4 demerits · 1 violation
Inspector comments: (NO POINTS DEDUCTED)17. Observed hot water register at 76F in changing room 1. Water shall be adjusted to 90-120F. Every other sink in facility wasoperating at correct temperature range32. Observed 1 pillow ripped at seam in clinic area. Keep all furniture items clean and in good repair.31. Observed linen item on floor in first group room.Ms. Toni was present during inspection.
#14 · Food service equipment and utensils: equipment and utensils, including single-service articles, protected from contamination −4
Observed single service spoons not inverted in Ruby room. Store single service utensils with handle up to prevent contamination.**Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .3314 (c).
Oct 14, 2015 4 demerits · 1 violation
Inspector comments: #9 Observed dish machine in use not properly sanitizing due to sanitizer line blocked. Eco lab was called on site. 3 compartment sink providing water at 148F. If multi use utensils are used, 3 compartment sink wash, rinse, and sanitize method shall be utilized. Dish machine shall not be used until fixed and properly dispensing at correct concentration. #14 Observed single service spoons not inverted in first common area room. Store single service utensils with handle up to prevent contamination. **Single-service articles must be kept clean and protected from contamination. 15A NCAC 18A .3314 (c). #15 Observed sanitizer test strips not provided in kitchen. Provide sanitizer test strips. **Provide sanitizer test kit. 15A NCAC 18A .3312 (h) and .3313 (d). #40 Observed wall damaged behind bed in rehab room. Keep all floors walls, and ceilings clean and in good repair. **Keep all floors, walls, and ceilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325 (a).Ms. Lisa Holmes and Ms. Toni Maddox were present during inspeciton
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Repeat Non Compliance: Observed multiple restrooms without disinfectant present. Provide disinfectant at each restroom. Repeat Non Compliance: Observed residue present on bathroom chair arms on underside of seat in women's restroom.Observed rust build up present on bathroom chair of women's activity 1 restroom.**Toilets and lavatories shall be cleaned and sanitized at least daily and when visibly soiled with a 100 ppm chlorine solution or equivalent method approved by the Department. 15A NCAC 18A .3317 (b) and 3318 (c).
Jun 11, 2015 4 demerits · 1 violation
Inspector comments: #17 Observed hot water temperatures at some hand sinks range from 123F - 130F. Hot water was adjusted on site and were in range of 90F to 120F.**Hot water shall be maintained between 90°F and 120°F at hand washing sinks accessible to the participants. 15A NCAC 18A.3315 (e)(2).Observed 2 carts of soiled linen not labeled. Best practice is to label all soiled linen carts.Ms Toni Maddox was present during inspection.-A printed copy of report was left on site.
#34 · Beds, linens, furniture and equipment: linen clean, in good repair; properly handled and stored −4
Observed linen in clinic area ripped in and in need of replacement.**All linen shall be clean and in good repair. 15A NCAC 18A .3321 (c).
Jun 4, 2015 13 demerits · 3 violations
Inspector comments: #4 Observed food dated 5/27, 5/29 including egg salad sandwiches, pimento cheese, and tuna salad. Items were voluntarily discarded on site. **Once served , portions of leftover food shall not be served again unless the package is intact and the food is not potentially hazardous 15A NCAC 18A. 3308 (d)#34 Observed 2 sheets in the clinic exam rooms with slight debris build up. Sheet need to be kept clean and in good repair. #35 Observed outside table holding umbrella with crack in one of horizontal slates. Keep all furniture in good repair. Ms. Toni Maddox was present during inspection.
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Observed residue present on edge of shower chair and on shower tile in change room #1. Observed soiled underside of toilet seats and removable toilets in women's restroom next to activity room #3. **Toilets and lavatories shall be cleaned and sanitized at least daily and when visibly soiled with a 100 ppm chlorine solution or equivalent method approved by the Department. 15A NCAC 18A .3317 (b) and 3318 (c).
#30 · Storage:medicaitons and hazardous products properly stored and locked −6
Repeat Non Compliance: Observed areas throughout facility with disinfecting wipes/sprays stored in unlocked cabinets.**Hazardous items must be properly stored and kept behind lock and key. 15A NCAC 18A .3320 (b).
#31 · Storage: facilities provided for proper storage kept clean −3
Repeat Non Compliance: Observed storage, briefs, boxes of other storage on floor throughout facility. **Shelving or other storage shall be provided for orderly storage of supplies and equipment and constructed in a manner to facilitate cleaning. 15A NCAC 18A .3320 (a)
Jun 17, 2014 19 demerits · 5 violations
Inspector comments: Jim Graham and Lisa Holmes were present.#17 - Observed some hand washing areas hot water was between 82-87F. **Hot water shall be maintained between 90°F and 120°F at handwashing sinks accessible to the participants. 15A NCAC 18A .3315 (e)(2).#26 - Observed soiled adult diapers were in an uncovered trash bin in the men's restroom. **Soiled diapers shall be placed in a cleanable, plastic-lined, covered container and removed to an exterior garbage area at least daily. 15A NCAC 18A .3319 (h). #30 - (CRITICAL) Observed soem areas with disinfetant wipes/sprays were stored in unlocked cabinets. **Hazardous items must be properly stored and kept behind lock and key. 15A NCAC 18A .3320 (b).
#18 · Water supply: drinking water facilities: no cross connections, backflow prevention devices provided −4
Repeat Non-compliance: Observed no backflow preventers on the shower wands in changing rooms 1 & 2. **Install backflow preventors on all detachable shower head.**Maintain backflow prevention on all hose bibs. 15A NCAC 18A .3315 (c).
#21 · Toilet and lavatory facilities: fixtures properly sized, cleaned, sanitized, cleaning and sanitizing solutions provided −4
Observed toilet seats were loose and not secure, and an elevated seat had dried urine in the mens restroom (activity room 2).**Toilets and lavatories shall be cleaned and sanitized at least daily and when visibly soiled with a 100 ppm chlorine solution or equivalent method approved by the Department. 15A NCAC 18A .3317 (b) and 3318 (c).**Toilets and lavatories shall be in good repair. 15A NCAC 18A .3317 (a) and .3318 (a)
#22 · Toilet and lavatory facilities: potty chairs, bedpans, urinals properly located, cleaned and sanitized −4
Observed a potty chair basin was not cleaned/emptied after use.**Bedside commodes, bedpans, and urinals shall be emptied, rinsed, cleaned, and sanitized before use by other participants using a 100 ppm chlorine solution or equivalent method approved by the Department. 15A NCAC 18A .3317 (c).**If bedside commodes, bedpans, or urinals are used, they shall be located in a room equipped with a spray rinse toilet or utility sink. 15A NCAC 18A .3317 (c).
#31 · Storage: facilities provided for proper storage kept clean −3
Repeat Non-Cmpoliance - Observed boxes of adult diapers were stored onthe floor in several closets, and the activity room2 storage closet floor was not clean.**Shelving or other storage shall be provided for orderly storage of supplies and equipment and constructed in a manner to facilitate cleaning. 15A NCAC 18A .3320 (a)
#40 · Floors, walls and ceilings: easily cleanable, durable, good repair, clean −4
Observed areas had walls with mold growth (laundry room, Diaper storage room) and the back hall near the kitchen with moisture damge from shower leaks. Remove items stored in these areas until mold is remediated.**Keep all floors, walls, and ceilings clean, in good repair, and free of microbial growth. 15A NCAC 18A .3324 (a), (b), (c), and .3325 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SENIOR TLC” or State ID 2060480047). Inspection type (routine vs. follow-up) is not published in the county's data.