20demerits
RED ROOF INN LAKE NORMAN
20740 TORRENCE CHAPEL ROAD, Cornelius, NC 28031
Seasonal Swimming Pool · NC permit/State ID 2060500134
Latest result20 demerits
Last inspectedMay 7, 2026
Inspections on record14
On record sinceApr 30, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 30, 2014Lower is betterMay 7, 2026
Inspections & violations
May 7, 2026 20 demerits · 4 violations
Inspector comments: Permit denied due to:
.2530(f) Failure to provide a working emergency phone.
.2535(1) Failure to Maintain pH at 7.2 to 7.8.
.2535(4) Maintain chlorine at least 1.0 ppm.
Pool requires reinspection prior to opening. Call Environmental Health front office when ready to request a reinspection. $100 fee required. 980-314-1620
Pool is approved for Salt as primary chlorination.
36” foot holds exist on the sides of the fence. (Pre-2010)
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm.
Observed 0ppm chlorine during inspection.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed a pH of 8.4 during inspection.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
Phone could not dial 911 during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room.
.2534(6) Provide sufficient lighting in chemical storage room.
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed no working lights and no cross ventilation in the pump/chemical room.
Jul 1, 2025 4 demerits · 1 violation
Inspector comments: NOTE:
- Night swimming is NOT permitted
- PIC: Bidlip Desai present during operational permit inspection
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2519(k) Provide operational pressure gauge on filter.- Observed dysfunctional pressure gauge. Replaced a new one at the time of inspection. It works now.
Jul 16, 2024 16 demerits · 6 violations
Inspector comments: *ALL OTHER ISSUES CORRECTED*
PERMIT ISSUED
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
SOME DIRT, DAMAGE TO PAINT IN POOL -- MAINTAIN, REPAIR AS NEEDED
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
LADDER RUNGS 81/2" FROM POOL WALL -- ORIG. CONSTRUCTION
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
SPACES >4" UNDER FENCE, GATE SWINGS INTO POOL AREA -- PRE 2010, FIRE CODE
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
LIGHT NOT WORKING IN PUMP ROOM -- REPAIR
#27 · Equipment room: filter backwash discharged through an air gap −2
NO AIRGAP AT BACKWASH PIT -- MAINTAIN GAP
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
NO BACKFLOW PREVENTION ON HOSE BIB IN PUMPROOM
Jul 9, 2024 38 demerits · 11 violations
Inspector comments: OSV to pool for infield plan review. Verified the following items. Pump approved.
1) New Pump - Hayward Max Flo-XL, W3SP2307x10, 1 hp pump with (2) 2008 Hayward WGX1048E drain covers.
2) Rola-Chem flow meter installed per mfg. instructions with 21" on inlet and 18" on outlet reading 60 gpm. Required inlet/outlet is 20" and 10".
3) Hayward S2443 filter rated for 62 gpm.
4) All pipe - 2" line.
5) (2) skimmers with EQ lines plastered on wall.
6) (3) wall returns.
A full inspection was completed at time of visit. Permit denial items:
1) .2530 - Provide new USCG approved ring buoy with 23 ft. rope. Grab rope on current buoy is damaged. Buoy is in disrepair.
2) .2535 - CPO shall be present at property at least daily to maintain pool.
3) .2535 - Provide total alkalinity and cyanuric acid readings once weekly in log book; record main drains checks daily.
4) .2523 - Depth markers on pool wall missing "ft" or "feet". Provide visible on wall depth markers.
5) .2537 - Repair screw in light - coming out and protrudes more than 1/2".
6) .2538 - repair gate to self-close, self-latch or permanently disable if building/fire code ok.
7) .2530 - provide warning no lifeguard on duty in 4" lettering.
Once items listed above are corrected, contact Katie to schedule a return inspection.
Note - EQ lines are not plugged in skimmer. Not holding debris.
T-Cell 3 installed. Approved for 15,000 gallon pools. Pool at 13,913 gallons. Measured during site visit. Salt approved for primary. Recommend obtaining a back-up chlorinator if salt system is ever disabled/damaged.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO not present at time of inspection. CPO shall maintain daily site visits to maintain the pool. Permit Item.
Provide record keeping for total alkalinity and cyanuric acid weekly. Provide record keeping for main drains checks daily. Permit item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Screw protruding from light >1/2". Repair screw in wall. Permit Item.
Some damage to the pool paint. Continue to monitor. May require repair if worsens.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth markers on pool wall missing "ft"/worn off. Provide ft or feet on pool wall on all depth markers. Permit Item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder rungs 8 1/2" from pool wall. Maintain 3" to 6" from ladder rung to wall. Original construction.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
USCG approved ring buoy with grab rope degraded and damaged. Replace with USCG approved ring buoy. If rope replaced, provide 23 ft. rope. Old rope still ok.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
REPEAT .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Gates observed to swing into pool area per fire egress from main building.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Openings around pool fencing observed greater than 4 inches in some areas.
<45" between horizontals on pool barrier. Pool built pre-May2010.
One of two entrances kept locked; however, when unlocked, gate does not self-latch. Permanently disable if fire/building ok or repair gate to self-close, self-latch. Permit Item.
#18 · Premises: lifeguards present or warning signs posted −4
Warning No Lifeguard on Duty not large enough lettering. Provide Warning No Lifeguard on Duty in 4" lettering. Permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at air relief valve on filter. Repair leak. Does not warrant permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light burnt out in pump room. Repair light.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No check valve or backflow prevention device on hose bib in pump room. Original construction. Provide ASSE approved check valve and backflow prevention device.
May 12, 2023 16 demerits · 4 violations
Inspector comments: EHS discussed condition of ring buoy with operator, ropes are fraying, needs to be replaced by next pool season. Operator stated he will purchase new ring buoy ASAP.
EHS confirmed PDSC information, pump and drain covers.
NO night swimming at this location.
Permit issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1x missing weir during inspection. CDI- replaced.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length.
Observed throw rope measuring at 21.5ft, needs to be 23ft. CDI- extended to 23 feet during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
REPEAT
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Gates observed to swing into pool area per fire egress.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Openings around pool fencing observed greater than 4 inches in some areas.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
REPEAT
.2526(c) Floor drains shall be provided in restrooms.
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. Observed no hose bib or floor drain in restrooms which are located upstairs inside hallway.
Apr 26, 2022 16 demerits · 4 violations
Inspector comments: Jeff Smith present during the inspection.
Night swimming NOT permitted
Verified main drain covers and pump.
General comment: Handicap lift foot rest is damaged, replace.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmers full of debris in need of cleaning.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
REPEAT
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Gates observed to swing into pool area per fire egress.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Openings around pool fencing observed greater than 4 inches in some areas.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed no dialing instructions at the emergency phone. CDI - sign provided during the inspection
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
REPEAT
.2526(c) Floor drains shall be provided in restrooms.
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. Observed no hose bib or floor drain in restrooms which are located upstairs inside hallway.
Apr 27, 2021 10 demerits · 3 violations
Inspector comments: NO NIGHT SWIMMING PER MANAGMENT, POOL STATED TO CLOSE AT 8:30 pm.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmers full of debris in need of cleaning.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
REPEAT
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Gates observed to swing into pool area per fire egress.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Openings around pool fencing observed greater than 4 inches in some areas.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
REPEAT
.2526(c) Floor drains shall be provided in restrooms.
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. Observed no hose bib or floor drain in restrooms which are located upstairs inside hallway.
Jul 16, 2020 8 demerits · 3 violations
Inspector comments: Night swimming visit is not required. Pool operating hours are from 10a - 8:30p.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Gates may only swing toward pool if built prior to May 2010 and natural topography, landscape, or egress prevents the gate from swinging away from the pool. Gates swing into the pool. Appear to be for fire egress. Gates should swing away from the pool.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Pool fence as short as 36”. Pool build prior to 2010.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed gaps in fence as large as 5”.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed pipe to long and not providing a large enough air gap for backwash.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
.2526(c) Floor drains shall be provided in restrooms. Observed no floor drains in restrooms located inside building in hallway of front desk.
Aug 12, 2019 14 demerits · 5 violations
Inspector comments: 5) Records not being consistently kept since the pool has been closed all summer. .2535(11) Provide record keeping including daily records of disinfecant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Maintain CYA at no more than 100 ppm.
16) Gates swing into the pool area. Recommend that they swing away from the pool area provided that the hallway is not a fire egress. Check with the Fire Marshall and go with their recommendation.
Permit issued with the following conditions:
No Night Swimming
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
16) Fencing does not meet current rules. Appears to be pre-2010. Gaps as large as 5" through the fence, fence as short as 36".
Provide fencig at least 48" high with no gaps greater than 4" through the fence.
16) Gates swing into the pool. Appear to be for fire egress. Recommend checking with fire marshall. Gates should swing away from
the pool.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reads more than the filter and multiport are rated for. Operator states it's a new flow meter. .2518(g) Install flow meter on return line per manufacturer instructions. Flow meter shall read within 10% of true flow.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. .2626(i) Water in restrooms shall not exceed 110 F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2626(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
.2626(c) Floor drains shall be provided in restrooms.
May 23, 2018 12 demerits · 4 violations
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed vertical bars of the pool fence with openings > 4".
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed wall < 6' from edge of pool
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No fan or cross ventilation in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap provided at backwash pit.
Jun 13, 2017 16 demerits · 5 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris in bottom of pool.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed areas of pool fence with openings > 4"
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed wall < 6' from edge of pool
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No fan or cross ventilation in pump room.
Observed pump room floor wet.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap provided at backwash pit.
Jun 13, 2016 12 demerits · 3 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
observed debris on pool floor
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
replace one of the missing weirs in the surface skimmer
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
observed some cracking on the pool deck
May 5, 2015 14 demerits · 4 violations
Inspector comments: #24- Flow meter observed to be operating properly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
observed 1 missing weir in surface skimmer. repair
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
observed areas of pool fence with openings > 4"
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
observed fractures in pool deck. observed wall < 6' from edge of pool.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
no fan or cross ventilation in pump room.
Apr 30, 2014 10 demerits · 3 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Ensure weekly cyanuric acid and total alkalinty checks are done and recorded in the log book.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence has gaps >4" and footholds <45" apart.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No cross ventilation is present in the pump/chemical room. One wall vent is present.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RED ROOF INN LAKE NORMAN” or State ID 2060500134). Inspection type (routine vs. follow-up) is not published in the county's data.