26demerits
COMFORT INN
5822 WESTPARK DR, Charlotte, NC 28217
Seasonal Swimming Pool · NC permit/State ID 2060500184
Latest result26 demerits
Last inspectedJun 5, 2026
Inspections on record15
On record sinceMay 28, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 28, 2014Lower is betterJun 5, 2026
Inspections & violations
Jun 5, 2026 26 demerits · 6 violations
Inspector comments: PDSC forms verified during today’s inspection with CPO Emma Robinson present.
No existing permit restrictions/conditions.
All critical violations corrected during inspection.
Not permitted for night swimming.
Permit issued.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine not reading on test kit. Measured at 0 ppm. CDI - CPO added shock and increased chlorine to 10.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool. Observed a total of 3 faded 5 ft depth markers. CDI - Maintenance corrected so that they are now visible.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed unapproved, residential ring buoy.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope attached to a residential ring buoy measuring > 26 ft.
CDI - Both items corrected during inspection.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed no lifeguard on duty warning sign measuring < 4" in lettering. CDI - CPO procured new signage meeting requirements.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck. Repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. Observed inoperable lighting in pump room. Repair.
May 21, 2025 20 demerits · 4 violations
Inspector comments: Inspection completed with CPO, Emma Robinson
All permit compliance items corrected during inspection
Erosion Feeder for Chlorin
CPO log records begin today
NIGHT SWIMMING NOT ALLOWED
Permit Issued
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Observed one screw missing from the body hook. CDI - Maintenance attached a second screw during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4".
Observed measurements greater than 5 “ in some areas between fence verticals. Pre-2010 construction.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed a phone with no instructions to “Dial” 911. CDI - Manager corrected with a Sharpie during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump.
Observed missing spare strainer basket for pump.
May 13, 2024 20 demerits · 5 violations
Inspector comments: Night swimming not permitted.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed some debris on pool floor.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring 60 ft. CDI, throw rope corrected to 26 feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed measurements greater than 5 “ in some areas between fence verticals. Pre-2010 construction.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter stuck. CDI, flow meter corrected while on-site.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap at backwash line.
Apr 24, 2024 34 demerits · 8 violations
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine not reading on test kit. Measured 0ppm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris and soil on pool floor.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed weir missing.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Observed body hooked wedged and not securely attached with hardware.
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed throw rope not attached to ring buoy. Ensure throw rope attached and provided at required length.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed openings in fence measuring 6 1/2 inches. Pre-2010 construction.
.2537(b) All gates and doors shall be self-closing, self-latching. Observed entrance gate not self-closing and self-latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture 2 ft. 10 inches from pool edge on deck. Provide 6 ft. Clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter not operational.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap provided.
Jun 8, 2023 10 demerits · 2 violations
Inspector comments: NIGHT SWIMMING VERIFICATION NOT REQUESTED. Pool shall close at dusk.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed minor sediment buildup on floor of pool. -4-
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring > 26 ft. -6-
CPO cut rope length to 26ft. Corrected.
May 26, 2023 28 demerits · 7 violations
Inspector comments: Inspection conducted with maintenance personnel, Joe.
PDSC information and permit restrictions verified.
Permit denied. Items that will hold up permit:
- .2530(a) Provide at least 12 ft. long pole with body hook securely attached. Non-collapsible pole unavailable for body hook (colored blue).
- .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed unapproved, residential ring buoy onsite.
- .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring > 26 ft.
- .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed no lifeguard on duty warning signs measuring < 4" in lettering.
- .2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Observed inoperable emergency phone at pool deck.
- .2518(g) Keep flow meter operational. Observed inoperable flow meter during inspection.
***Observed chlorine to be over 10. Recommend to reduce chlorine to avoid skin irritation.
Once non-compliant items have been corrected, please contact Environmental Health at 980-314-1620 to submit re-inspection fee.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on floor of pool. -4-
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed loose ladder at 3 ft depth marker. -2-
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. No pole available for body hook.
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed unapproved, residential ring buoy.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope measuring > 26 ft. -6-
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed no light guard on duty warning signs measuring < 4" in lettering. -4-
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Observed inoperable emergency phone at pool deck. -6-
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed inoperable flow meter during inspection. -4-
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. No shower signs available at entrance of pool. -2-
Jun 29, 2022 4 demerits · 1 violation
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed rocks and debris on floor of pool. Clean before opening.
.2537(14) Keep pool surface and pool floor free of debris.
May 27, 2021 12 demerits · 3 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI - Operator added muriatic acid and pH at 7.3.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris inside skimmer and weir basket. CDI - Operator dumped out baskets and removed floating debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed loose ladder at 3 ft depth marker. Operator chiseled decking to expose adjustment screw. Ladder tightened.
May 22, 2019 4 demerits · 2 violations
Inspector comments: CPO (ANAND) AJ and employee Donald were present during the inspection.
NIGHT SWIMMING IS NOT PERMITTED.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) -Observed hand rail to be loose on 3ft side.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room.- Observed light to be non functional in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.- Observed pump room wet. EHS did not observe any leaking pipes.
May 24, 2018 14 demerits · 4 violations
Inspector comments: Night swimming visit is required due to pool hours. Pool hours are from 10a - 9p. Night swimming is not permitted until EHS makes a site visit to verify sufficient lighting is present.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed month not recorded on log book and no column for daily main drain checks. CDI: Month added and log sheet printed off county website for use.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in all skimmer baskets. CDI: baskets cleaned during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4". Observed openings in fence greater than 4". No permit action taken.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed chemicals in bags stored on the floor in pump room.
May 22, 2017 0 demerits · 0 violations
Inspector comments: Inspection entered incorrectly into CDP. Entered as re-inspection dated 5/22/17. Reference re-inspection on 5/22/17 for inspection results.
No violations were recorded for this inspection.
May 22, 2017 10 demerits · 3 violations
Inspector comments: Observed some screws on main drain covers that appear to be rusted. Replace screws with manufactured stainless steel screws. Observed main drains secured and in good repair.
Note: Print permit and post in area visible at pool.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope > 26ft. Maintain rope length at required 26ft. CDI: rope shorten to 26ft during inspection.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Re-label pipes in pump room. Observed some labels unclear on some pipes.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water in restrooms at 130F. Maintain water in restrooms no greater than 110F.
Jul 6, 2016 22 demerits · 6 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed floating debris in pool. Observed small areas on pool floor damaged.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmer baskets.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose handrail.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope length at 25ft. Required to be 26ft. Corrected during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not working properly. Repaired on site.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No cross draft ventilation in equipment room.
Jun 10, 2015 16 demerits · 4 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed floating debris in skimmers. Skimmers shall be maintianed free of floating debris.
#18 · Premises: lifeguards present or warning signs posted −4
Observed no Warning-No lifeguard on Duty sign posted. WARNING-NO LIFEGUARD ON DUTY sign must be posted in a minimum height of 4inches.
#22 · Premises: emergency telephone provided −6
Observed emergency phone with no dial tone. CDI PIC connected phone.Had to change sign to dial 9-9-1-1 instead of dial 9-1-1. CDI sign posted.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed no cross or forced ventilation. Observed pump room floor wet.
May 28, 2014 20 demerits · 5 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain daily records. Observed 5/25/14 missing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Maintain at least 6FT deck cleanrance. Observed 2FT in one area. Chairs moved.
#22 · Premises: emergency telephone provided −6
Could not get to 9-1-1 from emergency phone. Had to change sign to dial 9-9-1-1 instead of dial 9-1-1
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not properly functioning.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.Observed no cross or forced ventillation in pump room and wet floor.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT INN” or State ID 2060500184). Inspection type (routine vs. follow-up) is not published in the county's data.