4demerits
HIGHLANDS APARTMENTS
639 ARCHDALE DRIVE, Charlotte, NC 28217
Seasonal Swimming Pool · NC permit/State ID 2060500265
Latest result4 demerits
Last inspectedJun 2, 2026
Inspections on record13
On record sinceJun 11, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 11, 2014Lower is betterJun 2, 2026
Inspections & violations
Jun 2, 2026 4 demerits · 2 violations
Inspector comments: Inspection conducted with property manager Regina Flores and CPO Yerandis Matos Quintero present. Information on PDSC forms verified to be in compliance.
General comment: Observed chlorine to be over 10. Recommend to reduce chlorine to avoid skin irritation.
Not permitted for night swimming. Permit issued.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap for backwash.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed no working shower. Manager stated that it was removed years ago.
May 13, 2026 16 demerits · 5 violations
Inspector comments: Inspection conducted with property manager Regina Flores and CPO Yerandis Matos Quintero present. CPO # is 20232.
Information on PDSC forms verified to be in compliance.
Permit denied. Item denoted holding up permit issuance:
.2535(1) Maintain pH at 7.2 to 7.8. Observed 6.8 pH. Needs correction. Permit action.
***Once violations are corrected, $100 return visit fee may be paid by calling Environmental Health Department at 980-314-1620.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed 6.8 pH. Needs correction. Permit action.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed both end caps missing on ladder located at 4 1/2 ft of pool.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed a trip hazard on pool deck expansion joint measuring greater than 1/2”. CDI - CPO repaired the area.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap for backwash.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed no working shower. Manager stated that it was removed years ago.
Aug 25, 2025 14 demerits · 5 violations
Inspector comments: Conducted inspection with CPO and general manager. Seasonal pool inspection passed and permit issued. Ensure daily and weekly records are kept while pool is opening. No permit conditions. No night swimming.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed 6.8 pH. Operator corrected to 7.3. No permit action.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Both end caps missing on ladder.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals in pump room. Dry chemicals stored in separate shed. No clearance around piping. Original construction.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting
.2533(c) Valves and controls shall be accessible to the pool operator at all times.
Maintain 3 ft. clear walking space in pump room.
.2533(b) Provide sufficient lighting in pump room.
Observed no light in the pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap.
Observed no air gap for backwash.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided.
Observed no working shower. Manager stated that it was removed years ago.
Jul 16, 2025 34 demerits · 8 violations
Inspector comments: EHS could not determine if the pump is grounded due to no visible grounding wire. Establishment shall have a certified electrician confirm that it is grounded.
EHS was unable to test the chlorine interlock system due to the pump and interlock being on the same breaker. Backwash was not able to test the mechanism.
Inspection completed with CPO, Yerandis Matos
NIGHT SWIMMING NOT ALLOWED
Permit denied due to:
1) 0ppm chlorine
2) 7.0 pH
3) Callback number connects to the office instead of the KingsIII box
4) Gaps larger than 4” on the gate
5) Gate not self closing or self latching
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm.
Observed 0ppm chlorine
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed 7.0 pH
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed a 50ft ring buoy rope. CDI - Cut down to 36ft
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4".
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed openings on the sides of the gate that were greater than 4.” Gate was not self closing or self latching.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Observed a KingsIII box that calls back to the front office, which is not occupied during all open hours.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room.
Observed no light in the pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap.
Observed no air gap for backwash.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided.
Observed no working shower. Manager stated that it was removed years ago.
Jul 7, 2023 24 demerits · 8 violations
Inspector comments: Issued permit. No Night Swimming.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit with expired reagents, not giving accurate chlorine reading. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Operator has strips and manager ordered test kit while onsite. Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing at time of inspection. .2518(k) Replace missing weirs. Operator replaced and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not latching at time of inspection. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Operator corrected gate to self-close, self-latch.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Feeder not shutting off flow with pump at time of inspection. .2535(6) Automatic chlorine and acid feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Operator adjusted breaker for feeder to shut off with pump. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals in pump room. Dry chemicals stored in separate shed. No clearance around piping. Original construction. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drain in restroom.
.2526(c) Floor drains shall be provided in restrooms.
Aug 23, 2022 0 demerits · 0 violations
Inspector comments: No violations.
No violations were recorded for this inspection.
May 14, 2019 16 demerits · 4 violations
Inspector comments: .2521(b) Provide contrasting color band on leading edge of stair treads. Observed faded contrasting color bands on edge of stair treads. Contrasting color bands are visible. Ensure to repair before receiving seasonal pool permit in 2020.
PDSC form reviewed. Night swimming is not permitted.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH level at 7.0. CPO increased the pH to 7.2 during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Ladders shall have slip-resistant tread. Observed ladder with missing slip resistant tread at 4FT depth in pool.
.2521 Install ladders per manufacturer instructions. Observed missing end caps on ladder at 4 FT depth of the pool. Ensure to replace all end caps of ladders.
#13 · Pool maintenance: contrasting band on steps and benches −4
.2521(b) Provide contrasting color band on leading edge of stair treads. Observed faded contrasting color bands on edge of stair treads. Contrasting color bands are visible. Ensure to repair before receiving seasonal pool permit in 2020.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Observed gate with access to the pool not self-closing or self-latching. CPO repaired the gate access to be self-closing and self-latching during the inspection.
May 11, 2018 12 demerits · 3 violations
Inspector comments: No night swimming visit required. Pool operating hours are from 9a - 8p.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool floor. CDI: pool in process of being cleaned during inspection.
#22 · Premises: emergency telephone provided −6
.2530(a) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed no dialing instructions for emergency phone. CDI: dialing instructions posted at emergency phone during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room. Observed no back flow on hosebib inside pump/chemical room.
.2533(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed chemicals in bag stored on the floor inside pump/chemical room.
May 30, 2017 28 demerits · 7 violations
Inspector comments: Pool has passed reinspection and is placed back on active status.
Print permit from www.meckpools.charmeck.org and post where visible to pool users.
#3 · Water quality: pool water pH −6
Maintain PH levels between 7.2 - 7.8. Observed PH level at 8.4. CDI: corrected to 7.5 during reinspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Maintain pool floor clean. Observed debris and leaves at bottom of pool. CDI: pool operator in process of cleaning pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Maintain skimmer baskets clean. Observed debris in skimmer baskets. CDI: skimmer baskets cleaned.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Maintain no greater than 4" between vertical members of gate and no greater than 2" underneath gate. Observed > 2" underneath gate and > 4" towards bottom of gate between fence and gate. CDI: corrected to meet compliance with plexi glass by pool operator.
#22 · Premises: emergency telephone provided −6
Observed phone number posted at emergency phone did not match with what 911 has in system. CDI: correct phone number posted at emergency phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Maintain chemicals above the floor. Observed bag chemicals on the floor inside pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Re-label pipes to show directional flow inside pump room. Observed some arrows and information faded/missing.
May 30, 2017 0 demerits · 0 violations
Inspector comments: Inspection entered incorrectly into CDP. Entered as Re-inspection from Q status. Reference re-inspection dated 5/30/2017 for inspection results.
No violations were recorded for this inspection.
May 13, 2016 20 demerits · 5 violations
#3 · Water quality: pool water pH −6
Maintain PH levels at 7.2-7.8. Observed PH at 8.0. Corrected to 7.8 during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope length > 33ft as required. CDI - corrected to 33ft during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck and not working properly. Repaired during inspection.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Re-label pipes in pump room to make directional flow clear and easily identified.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed no soap in unisex restroom. Provided.
Jul 30, 2015 16 demerits · 5 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed floating heavy debris buildup in skimmer baskets.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing end cap. Ladder is beginning to cut into side of pool.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope not tide to ring buoy. Observed ring buoy tied to fence. Observed rope measuring 52ft. CDI ring buoy untied from fence. Rope attached to ring buoy. Rope cut to correct length.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water collecting on pump room floor. Observed chemicals stored directly on floor.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no shower before entering sign posted. CDI sign was posted.
Jun 11, 2014 22 demerits · 6 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain cyanuric acid (CA) readings weekly. Observed none.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder end caps mising at 8FT ladder.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed two inlet fittings missing.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed rope not attached to ring buoy- attached during inapection
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not functioning
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed no cross ventillation/ opposite walls in pump room.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HIGHLANDS APARTMENTS” or State ID 2060500265). Inspection type (routine vs. follow-up) is not published in the county's data.