0demerits
COMFORT INN MATTHEWS
1718 WINDSOR CROSSING DR, Matthews, NC 28105
Seasonal Swimming Pool · NC permit/State ID 2060500337
Latest result0 demerits
Last inspectedJun 9, 2026
Inspections on record11
On record sinceMay 27, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 27, 2014Lower is betterJun 9, 2026
Inspections & violations
Jun 9, 2026 0 demerits · 0 violations
Inspector comments: Pool inspected with CPO - Chetan Patel.
No violations noted at time of inspection.
Pool note: Pool was built without equalizers.
Pool permit issued. Pool may open at owner’s discretion.
Night swimming is not permitted.
No violations were recorded for this inspection.
Jun 10, 2025 20 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Chet Patel. PDSC form information verified. No existing permit conditions.
All out of compliance items that would hold up permit corrected during today’s inspection.
Night swimming not approved. Permit sticker issued.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH exceeding 7.8. CDI - CPO added muratic acid and brought pH to 7.4.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 of 2 skimmers missing their weir.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed damaged ring buoy. CDI - CPO replaced with new USCG approved ring buoy.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed deck chair 4 ft from edge of pool. CDI - Deck chair moved to at least 6 ft of clearance around the pool.
.2537(2) Decks shall be kept in good repair. Observed decking at 4ft depth marker is damaged and sharp. Damaged area is approximately 4” around. CDI - CPO had area repaired during inspection.
May 24, 2024 4 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Chetan Patel present. PDSC form verified. No permit restrictions. All non-compliant items corrected onsite.
Night swimming not permitted.
Permit sticker issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed loose hand rail. -2-
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Observed bags of chlorine stabilizer stored on the floor inside of the pump room. CDI - CPO removed all chemicals from floor. -2-
Jun 29, 2023 10 demerits · 2 violations
#18 · Premises: lifeguards present or warning signs posted −4
sign are posted but are fading still readable but will need to be replaced
#22 · Premises: emergency telephone provided −6
phone is working but had some static.911 was able to hear me
May 18, 2022 20 demerits · 5 violations
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed inlet eyeball fitting missing. CDI, fitting installed during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope measuring 28 feet. CDI, new rope provided at required length.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed greater than 4” under fence measuring from ground to bottom horizontal. Pre 2010 construction.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs and furniture 2 feet from edge of pool deck. CDI, furniture relocated to provide proper clearance.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap.
May 6, 2019 4 demerits · 2 violations
Inspector comments: No night swimming until EHS can verify sufficient lighting present.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. One rail on ladder loose. Tighten.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No true air gap between end of discharge line and flood rim of discharge pit.
May 8, 2018 0 demerits · 0 violations
Inspector comments: No points deducted: #17--Observed cracks in deck less than 0.5 inch. Repair.
No violations were recorded for this inspection.
May 4, 2017 10 demerits · 2 violations
#3 · Water quality: pool water pH −6
pH 7.0. corrected onsite to 7.2
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
dwck furniture too close to pool. Corrected onsite
May 17, 2016 12 demerits · 3 violations
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope that was 34' 35' long today- shortened during inspection to 33' to correct.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate with >4" of space between vertical bars- mesh put up today to fill these gaps.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals stored in pump room.
May 7, 2015 20 demerits · 6 violations
#3 · Water quality: pool water pH −6
pH was low. pH adjusted from 6.8-7.3. Corrected during inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders and handrail was loose. Ensure that ladder/handrail are tight/secure and checked frequently. Corrected during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence does not meet standard. Vertical balusters are 5". Rule states that fence must not exceed 4" between each member. Pool Const. 1988
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Ensure that flow meter is functioning properly. (Stuck)
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Also do not store dry chemicals directly on ground.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Post shower sign on gate or area visible to patrons.
May 27, 2014 22 demerits · 5 violations
#3 · Water quality: pool water pH −6
pH was 7.0 - corrected to 7.4 during the inspection. **Maintain pH between 7.2 - 7.8
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
step ladder was loose and hand rails at stairs loose. End caps on ladder were missing.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Vertical members of fencing were 5 inches apart. Some sections closed w/mesh, but some sections of mesh missing.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck lounge chairs were within 2-3ft of the pool edge.
#22 · Premises: emergency telephone provided −6
Phone number on sign was incorrect. Correct phone number, (704)845-5911 was corrected on sign.GENERAL COMMENT:#8 - Pool was constructed in 1989. No equilizer lines.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT INN MATTHEWS” or State ID 2060500337). Inspection type (routine vs. follow-up) is not published in the county's data.