4demerits
COURTYARD BY MARRIOTT-ARROWOOD
800 W ARROWOOD RD, Charlotte, NC 28217
Seasonal Swimming Pool · NC permit/State ID 2060500346
Latest result4 demerits
Last inspectedApr 24, 2026
Inspections on record14
On record sinceMay 20, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 20, 2014Lower is betterApr 24, 2026
Inspections & violations
Apr 24, 2026 4 demerits · 1 violation
Inspector comments: Permit restrictions: Flow meter must remain operable. Flow restriction at 63GPM due to filter flow restriction.
Re-inspection conducted with CPO, Roy Watson.
All violations from previous inspection corrected; emergency phone now operable.
Not approved for night swimming.
Interlock tested an operable; “F1-OFF” when detecting no pump flow, “F1-ON” with flow.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Observed pit in cement of deck near stairs, approximately 1 inch deep.
CPO begins to repair deck and fill in with cement during inspection.
Apr 17, 2026 12 demerits · 2 violations
Inspector comments: Inspection conducted with CPO, Roy Watson. Permit denied due to inoperable emergency phone line.
Corrected during inspection- pH brought from 6.8 to 7.2
Permit restrictions: Flow meter must remain operable. Flow restriction at 63GPM due to filter flow restriction.
Night swimming is not allowed.
Interlock tested an operable; display will read “F1-OFF” when detecting no pump flow, and “F1-ON” with flow.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH at 6.8 upon start of inspection.
Correction- CPO adds sodium bicarbonate and pH remeasured at 7.2 by inspections end.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
Observed inoperable emergency phone without dial tone, which could not be repaired during inspection.
Repair and test emergency phone prior to re-inspection.
Apr 1, 2025 14 demerits · 4 violations
Inspector comments: EHS observed incorrect PDSC form; filed PDSC included documentation of active equalizer lines and approved covers. However, during permit inspection, EHS observed sealed equalizer lines and no equalizer covers at skimmers.
EHS provided CPO with blank PDSC form to be filled with updated information and sent to
meckpools@mecklenburgcountync.gov
By 04/08/2025.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed one missing wier in skimmer near left side of pool. REPEAT.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer baskets in pool. CDI- skimmer baskets were cleaned. REPEAT.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture on right hand side of pool deck within 6 ft of pool edge. CDI - CPO and EHS angled and moved pool furniture to create proper clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Observed no spare basket for approved pump
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Observed three (3) boxes of dry chemicals (pool shock) stored below liquid chemicals (sealed muriatic acid bottles.) CDI - CPO placed dry chemicals above wet chemicals in storage.
May 8, 2024 10 demerits · 3 violations
Inspector comments: No night swimming permitted.
60 GPM
Pool will be open from dawn til dusk.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Chemicals for test kit have expired. CPO will go get replacement items.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed one missing wier in skimmer near left side of pool.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmer baskets in pool. CDI- skimmer baskets were cleaned.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder was missing screws to secure to deck. CPO called pool repair people to properly secure pool to deck.
Apr 21, 2023 2 demerits · 1 violation
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(c) Over the rim fill spouts shall not protrude greater than two inches beyond the edge of the pool. - Spout extends more than 2 inches beyond edge of pool
Apr 4, 2022 6 demerits · 2 violations
Inspector comments: No night swimming
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 missing eyeballs. CDI-replaced
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(c) Over the rim fill spouts shall not protrude greater than two inches beyond the edge of the pool. Observed spout extends more than 2 inches into pool
Apr 27, 2021 6 demerits · 1 violation
Inspector comments: PIC made a temporary sign for the exact wording "children should not use swimming pool without adult supervision and adults should not swim alone" PIC stated signs have been ordered. POOL PASSED INSPECTION.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. OBSERVED broken emergency instruction sign. PIC sealed sign back together with glue until new sign arrives. OBSERVED inaccurate number on instructions. PIC replaced number with correct front desk contact number that 911 has in their system as well.
Jun 29, 2020 16 demerits · 5 violations
Inspector comments: Posted 2020 seasonal sticker permit.
Changed to "A" Open for Business, valid permit, with condition of foollowing Executive Orders, outlined in permit.
No Night Swimming.
Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
Inspection completed with: Roy Watson
Sent report to: lindsay.nelson@marriott.com; roy.watson@marriott.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records at time of inspection. Pool closed.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator recorded readings and man drain checks for day of inspection. Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed some entry rails/ladders loose at time of inspection. Keep tight and in good repair.
#22 · Premises: emergency telephone provided −6
Emergency phone signage only read "800 Arrowood Rd" as address, emergency operator and location is 800 WEST Arrowood Rd.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator corrected address.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items around piping in pump room. Chemicals stored in pump room. Pool built '87.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms over 110 degrees F. .2526(i) Water in restrooms shall not exceed 110 F.
May 2, 2019 18 demerits · 4 violations
Inspector comments: NIGHT SWIMMING NOT PERMITTED.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Vaccum outlet open and not securly fastened. CORRECTED - Closed and fastened.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers were dirty. CORRECTED. Cleaned in site.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Some parts of fence were bent outward and thus had a gap greater than 4 inches. CORRECTED - Fence fixed, gap lowered to 4 inches.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Lawn chairs obstructed 6 feet of clearance. CORRECTED. Chairs removed.
Apr 11, 2018 6 demerits · 2 violations
Inspector comments: CPO advised today that pool operational hours are 7a- 10p. CPO was advised of return visit to check for sufficiency of lighting as required before night swimming can be approved. Return appointment set.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Both handrails at each set of steps loose. CPO secured both.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Small bolts protruding out of the pool deck all the way around the pool deck creating a possible trip hazard. CPO advised will have corrected today.
Apr 27, 2017 18 demerits · 3 violations
Inspector comments: This is not a pool permit. Updated PDSC form must be submitted and approved by MCHD prior to pool permit being issued. Once approved, pool permit will be available on MCHD website within 2 to 3 business days at meckpools.charmeck.org
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0.4ppm. CDI, operator was able to adjust chlorine to 1.5ppm while on-site.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Pool pump model is incorrect on PDSC form. Using pump identification booklet, actual Sta-Rite pump model is P2RA5YGL. New PDSC form being completed on site and pending approval. Updated PDSC form must be submitted and approved by MCHD prior to pool permit being issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope greater than 26 ft. and at 27.5 feet. CDI, operator provided new throw rope at required footage.
Apr 25, 2016 18 demerits · 5 violations
#3 · Water quality: pool water pH −6
Maintain PH levels 7.2-7.8. Observed PH at 8.0. Corrected to 7.6 during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Maintain skimmer baskets clean. Observed debris in skimmer baskets. Cleaned during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Maintain flow meter working properly. Observed flow meter stuck. Repaired during inspection.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Re-label pipes in pump room. Some labels observed faded.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Maintain water in restrooms no greater than 110F. Observed at 116F in restrooms.
May 6, 2015 4 demerits · 2 violations
Inspector comments: #27 Backwash pipe turns down into sump some.
** Backwash water should discharge through a complete air gap.
Note: Aquastar 6" equalizer line covers have been installed. New PDSC form has been submitted & approved.
POOL PERMIT CAN BE ISSUED.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Forced air vent in chemical/ equipment room not in operation. CPO reports fan runs according to thermostat/ room temperature. Room has no natural cross draft ventilation. ** Forced air fan should run continuously.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water ~126F @ lavatories in restrooms. ** Maxmum allowed is 110F.
May 20, 2014 6 demerits · 2 violations
Inspector comments: PRINT POOL PERMIT OFF AT HTTP://MECKPOOLS.CHARMECK.ORGMAINTAIN DAILY POOL CHECKS PAPERWORK
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed one loose handrail and one loose step ladder. / TIGHTEN
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter in place, but bobber was not working.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD BY MARRIOTT-ARROWOOD” or State ID 2060500346). Inspection type (routine vs. follow-up) is not published in the county's data.