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8demerits

QUAIL HILL HOMES

5907 QUAIL HOLLOW ROAD, Charlotte, NC 28210
Seasonal Swimming Pool · NC permit/State ID 2060500438
Latest result8 demerits
Last inspectedMay 15, 2026
Inspections on record13
On record sinceApr 30, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

0714 Apr 30, 2014: 4Jun 24, 2015: 10Jul 13, 2016: 14May 2, 2017: 12Apr 27, 2018: 10May 8, 2019: 12May 19, 2020: 0Apr 22, 2021: 10May 4, 2022: 2May 10, 2023: 8Apr 3, 2024: 10Apr 15, 2025: 14May 15, 2026: 8
Apr 30, 2014Lower is betterMay 15, 2026

Inspections & violations

May 15, 2026 8 demerits · 3 violations
Inspector comments: Permit Restriction: Flow meter must remain operable. Flow required at 98 gpm to meet turnover and flow restriction of the filter. Flow greater than 107 gpm exceeds the main drains. Flow greater than 126 gpm exceeds the equalizer line covers. Suction Hazards. New Pump Hayward TristarVS 950 SP32950VSP, 2.7 THP Blue White flow meter reading the above flow restriction. Main drain, skimmer and return line all 2” line. (2) Hayward WG1048E drain covers 2017 (3) skimmers with (3) Aquastar A10RCFRxxx equalizer line covers. (1) Pentair TR100C filter (8) returns either on the floor or the wall No night swimming
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed edge of coping broken off and >.5” offset. CDI-cement added
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Observed pipes need labeling
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Observed water in bathrooms >110F

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Apr 15, 2025 14 demerits · 3 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed slight debris present on the surface of the pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris present in skimmer. Maintain empty.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy with a severely frayed rope. CDI - PIC replaced ring buoy during inspection.

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Apr 3, 2024 10 demerits · 4 violations
Inspector comments: Clubhouse sliding door is non-occupied and non-self closing. Door remains locked and has an audible alarm. 4” space limiter present. Inspection completed with CPO, Pierce Sawyer All permit compliance items corrected during inspection Pool safety records begin today
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed a gap underneath the fence on the far side of pool greater than 6 inches. Rocks were stacked to cover gap to 4” or less.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. No light or cross ventilation in pump room
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Restroom water is 119 degrees.

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May 10, 2023 8 demerits · 3 violations
Inspector comments: Skimmers are temporarily plugged, said PO. They explained they only plugged the inside until repairs on the leak can be done. The skimmers don’t expire until 2026 and they have not removed the front covers.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed about 12ft of decking sloping away from the pool pavers, causing an almost 1” gap and trip hazard. This was noted on the last inspection. PO and employee filled in area and created a slope to prevent tripping. This may need to be repaired in the future and this will be monitored on next inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. No light or cross ventilation in pump room
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No backwash in pump room, (at least from what EHS could observe) the backwash was under boards which had their chemicals stored on top. EHS wears able to observe it on last inspection.

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May 4, 2022 2 demerits · 1 violation
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap in backwash

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Apr 22, 2021 10 demerits · 4 violations
Inspector comments: Night Swimming not permitted. General Comment: Observed some leaves on pool floor.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed deck deterioration / crack in concrete measuring 2". CDI, corrected on site to prevent trip hazard.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b)/.2534 Provide sufficient lighting in pump room and chemical room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. No ventilation or lighting in pump/chemical room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(m) Keep restrooms and fixtures clean and in good repair. Observed pool restroom toilet / fixtures not clean.

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May 19, 2020 0 demerits · 0 violations
Inspector comments: Issuance of a permit by this department does not negate closure required by Executive Order No. 120 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.” Until further guidance from local, state and federal health authority, when Pool opens, assure furniture is set up in a way to practice social distancining of 6 feet or greater. NIGHT SWIMMING NOT PERMITTED.

No violations were recorded for this inspection.

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May 8, 2019 12 demerits · 5 violations
Inspector comments: PDSC form verified.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. No alarm was in place. It was installed during the inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b)/.2534 Provide sufficient lighting in pump room and chemical room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. No ventilation or lighting in pump/chemical room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2626(a) Post a shower sign visible upon entrance to the pool. Sign was posted during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2626(i) Water in restrooms shall not exceed 110 F. Restroom hot water was at 116F.

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Apr 27, 2018 10 demerits · 3 violations
Inspector comments: VGB and PDSC information verified.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed throw rope measuring below required length. Corrected during inspection by pool operator providing new throw rope.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed no ventilation in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap on back wash discharge.

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May 2, 2017 12 demerits · 5 violations
Inspector comments: #7 Observed some leaves on pool floor. ** Remove. GC #16 Observed sliding glass doors leading into pool enclosure. Per CPO, the room with the sliding glass doors is used for meetings, has couches and to his knowledge, the sliding glass doors are kept locked at all times. EHS observed another door located outside the pool enclosure that leads into the same room and both this door & the sliding glass doors were locked at the time of the inspection. If the sliding glass doors are ever left unlocked, the sliding glass doors must be installed with an audible alarm. See .2528 FENCES (a)(8) GC Per CPO, pool is not open for night swimming (insufficient lighting) and that pool closes at dusk. CPO wrote on standard pool rules sign the pool hours of operation as DAWN to DUSK while EHS on-site. POOL PERMIT CAN BE ISSUED.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed some deck cracks and offset in concrete near pool corner closest to pool entrance gate. ** Maintain deck in good repair. See .2537 MAINTENANCE (b)(2)
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
-- No natural cross draft ventilation or forced air ventilation in equipment/ chemical room building. ** Provide. -- No light fixture in equipment/ chemical room building. ** Provide. Note: CPO reports that a tree fell and severely damaged the pool equipment/chemical room building. (Pool circulation system remained intact). Pool circulation system/ equipment & chemical storage is in a stand alone building. EHS observed what essentially appears to be a new building - new walls, new roof & new door. EHS requested that CPO inform homeowners association that if building permits were not obtained for the re-construction of the pool equipment/ chemical room building, then a representative with the homeowners association needs to contact Mecklenburg County Commercial Technical Assistance Center @ (980) 314-2633 to determine if permits were in fact needed. The structure's lack of ventilation and absence of a light fixture do not meet the NC pool rules requirements and may also be in violation of the NC building code too. In addition, if the fire marshal inspector is currently not aware of this structure's location, then EHS recommends that they be informed.
#27 · Equipment room: filter backwash discharged through an air gap −2
Filter backwash pipe turns down into sump. ** Filter backwash wash water should discharge through a complete air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
-- Men's toilet flush valve is broken. ** Replace valve before pool opening day. -- Hot water at lavatories in restrooms is 113.7F. ** Maximum temperature allowed is 110F.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib located beside shower (on outside of main building) and hose bib (at back of building) both lack back flow protection. ** Install vacuum breakers on these hose bibs. Note: If the 3 free standing hose bibs located at the edge of the pool deck near fence lines are ever put into use (all spigots lack knobs), then vacuum breakers must be installed.

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Jul 13, 2016 14 demerits · 3 violations
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed PDSC form equalizer cover information of approved PDSC form. Actual equalizer covers are AquaStar 10" A10RCFRxxx. No suction hazard present. Facility has ntil end of day to sbmit for approval of new PDSC form
#22 · Premises: emergency telephone provided −6
Observed 2 emergency pool telephone numbers listed at emergency pool phone. CDI, operator updated pool phone number to accurate number on the sign that contained the wrong number.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap at backwash line in chemical room.

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Jun 24, 2015 10 demerits · 3 violations
Inspector comments: 8. Observed one skimmer missing turtle cap. Keep skimmers clean and in good repair. 21. Observed PIC unsure if pool lights were in order. Pool may have time for lights. Ensure pool lights are in working order for night swimming.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed pool floors that were chipping. Keep pool floor in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed pool deck that was damaged and with trip hazards. Pool deck shall be free of trip hazards.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed no handsoap in bathrooms. Bathrooms shall have liquid soap or powerdered soap.

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Apr 30, 2014 4 demerits · 2 violations
Inspector comments: Permit issuedPermit available on website w/in 3 days.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed roof of equipment room in need of some repair. Observed ceiling w/mold growth and small leaks.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors in bathrooms should be shatterproof.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “QUAIL HILL HOMES” or State ID 2060500438). Inspection type (routine vs. follow-up) is not published in the county's data.