14demerits
QUAIL HOLLOW ESTATES FAMILY
7301 QUAIL MEADOW LN, Charlotte, NC 28210
Seasonal Swimming Pool · NC permit/State ID 2060500442
Latest result14 demerits
Last inspectedApr 16, 2026
Inspections on record13
On record sinceJun 3, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 3, 2014Lower is betterApr 16, 2026
Inspections & violations
Apr 16, 2026 14 demerits · 4 violations
Inspector comments: No night swimming
Flow meter must remain operable. Flow shall not exceed 170 GPM due to drain cover restrictions as a suction hazard
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed flow meter reading >170RPM after backwash. CDI-VSP RPM lowered flow meter reading 150 GPM. Make
sure flow meter reading does not exceed 170GPM.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Observed foothold (metal bar attached to main gate) 28” above ground. CDI-signs attached to gate over sign. Keep sign in place
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(k) Provide shatterproof mirrors. Observed mirrors not shatterproof
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap, anti-siphon vacuum breaker, or backflow preventer. Observed no backflow preventer on hose bib on pool deck
May 2, 2025 22 demerits · 5 violations
Inspector comments: Inspection with CPO, George Oquendo.
No night swimming
Observed minor discoloration of contrasting pool steps. Repaint contrasting bands during next pool drainage and prior to 2026 operating permit.
Permit Restriction: Pump must remain at 3450 RPM with flow meter max of 170 GPM due to drain cover flow restriction.
Floor drain overflowing when backwashed-repair/address prior to 2023 permit. Magna-latches on gates provide footholds- ensure 45” from bottom horizontal to top of latch prior to 2023 operating permit. Lifeguard variance: approved/conditional- in compliance with NC rules governing public swimming pools fencing .2528 and safety .2530.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed leaf debris on pool floor and pool surface.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed 30 ft ring buoy rope when 45 ft rope was required. CDI-CPO replaced rope with correct length rope.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed paver in between left side hand rail and back side ladder that was 3/4” above the deck.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone that could not dial out. CDI-CPO replaced phone and phone could properly call out and receive calls.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed quail section of address sign that had faded away and lane missing after meadow for address listing inside phone box. CDI-CPO rewrote quail on address sign and added lane inside phone box in permanent marker.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. Observed missing lightbulb in pump room.
Apr 17, 2024 8 demerits · 3 violations
Inspector comments: No night swimming.
Pool hours are sunrise to sunset
Permit Restrictions:
1.) Pump must remain set at 3450rpm with flow meter max of 170gpm due to drain Cover Flow restriction.
2.) Magna latches on gates provide footholds. Ensure 45” from bottom horizontal to top of latch.
3.) lifeguard variance: approved/conditional - in compliance with NC rules governing public swimming pools fencing .258 and safety .2530.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate with magnet latch measuring less than 45" from bottom horizontal. Top of latch was measured at 35” above bottom horizontal.
Correction must be made prior to pool being permitted. CDI - cover at 45degree angle was installed at inspection.
Retaining wall provides foothold on upper section of fence. Original construction.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed no soap in men’s or women’s restrooms.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(c) Floor drains shall be provided in restrooms. No floor drain/hose bib in restrooms. Original construction.
Apr 19, 2023 6 demerits · 2 violations
Inspector comments: No night swimming permitted.
Pool hours are from sunrise to sunset.
90 GPM
COVID restrictions not enforced at this time.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on floor of pool. CPO will remove items.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(c) Floor drains shall be provided in restrooms. No floor drain/hose bib in restrooms. Original construction.
Sep 1, 2022 28 demerits · 10 violations
Inspector comments: Onsite visit to pool with Brian Yarmon for construction/in-field plan review.
Scope of Work: New pavers installed over existing concrete. New steps installed. Verified depth markers on wall and deck. Decking sloped to drain. Steps per code requirement. Pool light fiberglassed over and no longer operational.
In-Field Plan Review - New pump installed. Verified the following:
1) New Pump - HCP3020VSP running at 165 gpm.
2) Blue-White flow meter installed per mfg. instructions.
3) All piping 3".
4) (2) Aquastar A10RCFRxxx drain covers - VGBA-2008. Note - when drain covers are replaced in future, 2017 drain covers may not work with current sumps.
5) (2) Pentair TR140c filters installed.
6) (8) returns and (3) skimmers. Application and pdsc indicate 4. Corrected during inspection. Original construction. New pump has design lower than previous pump.
Note: Right filter backwash valves hit when used. Recommend replumbing to ensure that backwash valves do not hit.
Permit Restriction:
1) Flow meter shall reman operable with flow not to exceed 170 gpm due to drain cover restriction.
Construction passed. In-field plan review passed. Permit issued for no night swimming.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total alkalinity reagent expired. Replaced during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris/sand on pool floor. Keep clean.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Safety rope with all buoys on one side. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate with magnet latch measuring less than 45" from bottom horizontal. Repair prior to 2023 operating season.
Door from club on to pool deck not self-latching. Corrected during the inspection. Sliding glass doors not permanently affixed. Corrected during the inspection.
Retaining wall provides foothold on upper section of fence. Original construction.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on chlorinator inlet. Operator will provide by end of business on 9/2 or permit action will be taken.
Pressure switch not operable on automated chlorinator. 300-29x with tablets during inspection. Do not use automated system until repaired. Once complete, contact Katie to schedule a return visit to verify chlorinator detects flow and operating correctly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Forced draw ventilation not operable in pump room. Provide continuous forced draw.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. .2513(b) Filter backwash shall be discharged through an air gap.
When backwash occurs, floor drain line backs up with water. Requires repair prior to 2023 operating season.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in restrooms. Corrected during the inspection.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No check valve on fill line in pump room. Original construction. Advise to provide ASSE 1013 check valve and installing with plumbing permit.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drain/hose bib in restrooms. Original construction.
May 4, 2021 24 demerits · 7 violations
Inspector comments: Flow meter shall not exceed 170gpm.
Lifeguard variance = in compliance with NC Rules Governing Public Swimming Pools Fencing .2528 and Safety .2530.
Permit issued.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine was lower than 1ppm. It reached 3.0ppm by end of inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed debris on pool floor and some damaged surfaces. No hazards observed.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmers with debris. Clean.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed cracks and damage to deck. No trip hazards observed.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Vent in pump room is not operational. Repair.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap present.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No backflow prevention devices observed at restroom hose bibb and pump room hose bibb. Provide.
May 12, 2020 16 demerits · 6 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed damaged flooring in the pool. Observed floating debris in body of water.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
.2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. Observed colored floats on break point not 5 feet apart.
Arrange floats so that they are not mangled and at least 5t apart.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Provide at least one handrail on steps. Handrail and ladders were loose and should be tighten.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed deck with damage.
.2522(a) Provide 6 ft of clear walking space around the pool at all times. One side of the deck was not 6ft due to pool chairs.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Some of the arrows on the equipment pipes that identifies flow
were missing. CPO went and reinserted arrows to better illustrate filtration flow.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Backwash did not have an air gap.
General Comment: Inspection was conducted with Adam from Trident Pool Group.
May 23, 2019 10 demerits · 2 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed pool debris on pool floor
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible. Observed body hook not affixed to pole at time of inspection. CDI body hook bolted to pole.
May 15, 2018 10 demerits · 2 violations
Inspector comments: PDSC verified by JPerry.
For next year: Repaint contrasting color band on steps to edge of pool wall.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
pH at 7.1. Corrected to 7.3 during inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris.
Observed debris of pool floor!
Jun 13, 2017 32 demerits · 8 violations
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Maintain pool floors clear of debris. Observed leaves and other debris on the floor of the pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Maintain skimmer baskets clean and weirs in place. Observed all weirs missing (ITS) and debris in skimmers.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Maintain throw rope at required 30 feet. Observed rope greater than 30 feet long. IS
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Provide 6ft deck clearance.
#22 · Premises: emergency telephone provided −6
Provide properly functioning emergency pool phone. Phone not operable. IS
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Provide operable circulation system. Observed non operable due to power outage. IS
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Provide cross ventilation. Observed fan inoperable in pump room due to power outage.
#27 · Equipment room: filter backwash discharged through an air gap −2
Provide an air gap for discharged back wash.
Jul 20, 2016 14 demerits · 4 violations
#2 · Water quality: disinfectant residual provided by −6
Free chlorine level was recorded at 0ppm. PIC stated the chlorine filter was turned off due to an electrical short in the pump electrical system. Records in log book indicaten chlorine level has been 0 the past few days. Facility must fix chlorine dispenser and bring chlorine level to a minimum standard of 1ppm. Immediate suspension issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Facility has 3 skimmers at pool. Only 1 skimmer has a weir. Provide weirs.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in pump room was not working. May be due to electrical short in systenm (see #2).
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash pipe.
Jun 10, 2015 6 demerits · 2 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmer baskets. Maintain clean.Observed 1 of 3 missing weirs. Maintain weirs on all skimmers.
#27 · Equipment room: filter backwash discharged through an air gap −2
Observed no air gap for filter backwash. Provide air gap.
Jun 3, 2014 6 demerits · 1 violation
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope measured 33' during my initial check. Changed to 45' long during my inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “QUAIL HOLLOW ESTATES FAMILY” or State ID 2060500442). Inspection type (routine vs. follow-up) is not published in the county's data.