10demerits
VIVO LIVING
8503 N TRYON ST, Charlotte, NC 28262
Seasonal Swimming Pool · NC permit/State ID 2060500473
Latest result10 demerits
Last inspectedMay 15, 2026
Inspections on record9
On record sinceMay 27, 2014
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 27, 2014Lower is betterMay 15, 2026
Inspections & violations
May 15, 2026 10 demerits · 3 violations
Inspector comments: *NOTE: Documentation was available at the time of inspection verifying that mirrors are shatterproof and tile floors are non-slip in newly renovated restrooms (EHS took a copy of the documentation to provide to the PEHS department). All previous pre-permit items had been corrected.
Permit Restriction: Flow meter must remain operable. Flow shall be maintained between 67 gpm and 100 gpm to meet turnover and
flow restriction of skimmer flow. Flow greater than 119 gpm is suction hazard.
NIGHT SWIMMING NOT PERMITTED.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Call back number was not posted, corrected during inspection, number posted and verified with 911.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water was 115F in restrooms. .2526(i) Water in restrooms shall not exceed 110 F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib not observed in restrooms. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose
May 6, 2026 40 demerits · 11 violations
Inspector comments: *NOTE: No documentation was available during time of inspection that mirrors are shatterproof and tile floors are non slip
Permit Restriction: Flow meter must remain operable. Flow shall be maintained between 67 gpm and 100 gpm to meet turnover and flow restriction of skimmer flow. Flow greater than 119 gpm is suction hazard. During time of inspection flow meter was verified at 92GPM at 2800 RPM.
NIGHT SWIMMING NOT PERMITTED.
*Senior EHS Will Harrison was present during time of inspection.
Permit denied. Please contact Environmental Health office to pay revisit fee at 980-314-1620
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing or damaged skimmer basket. Observed 1 skimmer basket damaged. -Pre Permit item
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Most no diving markers black and white or partially panted over. .2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background. - Pre-permit item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook attached with zip ties. Must be securely attached with screws. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Pre-permit item.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Signage not posted at start of inspection, during inspection required signage was posted.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One underwater light not fully installed, gap between light and pool wall. .2524(c) Lighting fixtures shall not present a hazard to the public. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone not operating, when picked up no dial tone. No call back number posted on sign at phone. 2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2519(k) Provide operational pressure gauge on filter. Observed pressure gauge stuck at 40 PSI. -Pre Permit Item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room. Observed light not operating, corrected during inspection.
.2534(6) Provide sufficient lighting in chemical storage room. Observed light not operating, not corrected during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Restrooms renovated. No in-field plan review documentation that mirrors are shatterproof. .2526(k) Provide shatterproof mirrors. - Pre-permit item.
Hot water 116F. .2526(i) Water in restrooms shall not exceed 110 F.
No toilet paper in 1 restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Restrooms renovated. No in-field plan review documentation that tile floors are non-slip. .2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant. - Pre-permit item.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib not observed in restrooms. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
Sep 19, 2025 50 demerits · 13 violations
Inspector comments: Inspection conducted with CPO Demitrus Jones.
Electrical permit COM-ELC-25-002526 passed inspection 9/16/2025.
Verified In-field plan review documentation.
Pentair IntellifloVSF 011056 pump.
Blue-White flow meter installed on 2” pipe with at least 10” inlet and 4” outlet pipe.
All pump room piping 2”
(2) Aquastar 2017 A10RCFRxxx main drain covers.
(2) Aquastar CC8xxx equalizer line covers installed. Equalizer line plugged in the skimmer and under the cover on the wall.
Pentair TR140C filter
15 Floor returns
Restrooms renovated. Did not go through in-field plan review. Will need to submit documentation that mirrors are shatterproof and tile floors are non-slip.
Restroom signs need to be installed letting bathers know these are restrooms.
Pre-permit inspection did not pass
3 - 5 - 9 - 15 - 16 - 21 - 22 - 24 - 29 - 32
Contact Will Harrison (704) 507-6824 to schedule re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Pre-permit item.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Most no diving markers black and white or partially panted over. .2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
Ladder loose. .2521 Install ladders per manufacturer instructions.
Ladder > 6” from pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed new ring buoy with new 60 foot throw rope. .2530(a) Provide USCG approved ring buoy with attached 30 foot throw rope at least 1/4 inches in diameter. - Pre-permit item. - Marked length and where to cut rope.
Body hook attached with zip ties. Must be securely attached with screws. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence with foothold at electrical box. .2528(b) Horizontals shall not be located less than 45" in height.
Magna-Latch slides up and down, doesn’t always latch. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Pre-permit item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One underwater light not fully installed, gap between light and pool wall. .2524(c) Lighting fixtures shall not present a hazard to the public. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Emergency phone does not ring when called. .2530(f) Emergency phone shall remain operable. - Pre-permit item.
Incorrect phone number posted at emergency phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare pump basket not provided. .2518(e) Provide a spare basket for pump. - Pre-permit item.
Flow meter not functioning. .2518(g) Keep flow meter operational. - Corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Restrooms renovated. No in-field plan review documentation that mirrors are shatterproof. .2526(k) Provide shatterproof mirrors. - Pre-permit item.
Hot water 132.2F. .2526(i) Water in restrooms shall not exceed 110 F.
No toilet paper in restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Restrooms renovated. No in-field plan review documentation that tile floors are non-slip. .2526(c) Restroom floors shall be smooth to insure cleaning and slip-resistant. - Pre-permit item.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Hose bib not observed in restrooms. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.
May 20, 2019 14 demerits · 3 violations
Inspector comments: this pool has not been permitted for night swimming.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7.
skimmer equalizer lines were not plugged inside skimmer, only on pool wall.
CDI- pool operator plugged equalizer line inside skimmer during inspection. pool operator was instructed to follow state guidance for plugging equalizer lines inside skimmer (Disabling(Plugging)Skimmer Equalizer Lines memo). pool operator declined to drain lines prior to plugging. (lines should be free of water due to potential freezing). guidance document attached to email.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
pool emergency phone directly dialed the hotel front desk.
CDI- pool operator contacted phone company and was corrected. phone now has dial tone and successfully connected to 911 after dialing.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. phone signage did not respresent proper instructions for contacting 911.
CDI- phone sign changed informing bathers to dial 911.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
observed water on floor in pump room.
Apr 24, 2018 28 demerits · 10 violations
Inspector comments: 8. Floating weirs - approved by C.Sells
Call to schedule night time inspection
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing cyanuric acid level readings, record 1 x week, level measured and recorded during inspection
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Remarked lettering in a couple tiles that had been painted over, recommend replacing or putting on stickers
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Tighten 1 ladder that is loose
#22 · Premises: emergency telephone provided −6
Posted correct dialing instructions during inspection
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Natural cross or continuous forced ventilation required, keep chemicals off floor
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Label valves & pipes
#27 · Equipment room: filter backwash discharged through an air gap −2
2" air gap required on backwash line
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mirrors should be shatter-resistant
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Backflow preventer required on hose bib
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floors should be slip-resistant
Jul 5, 2017 6 demerits · 2 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed a loose ladder and handrail.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed less than 6 ft deck clearance provided at two areas of pools.
Jul 27, 2016 0 demerits · 0 violations
No violations were recorded for this inspection.
Jul 21, 2015 20 demerits · 4 violations
#2 · Water quality: disinfectant residual provided by −6
.2535 Disinfectant; Provide disinfectant at correct concentration levels. Observed pool chlorine disinfectant measuring .5 ppm during inspection. CDI disinfectant corrected during inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537 Pool floor. Keep pool floor in good repair. Observed pool floor chipped and peeling in numerous sections.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518, .2537 Skimmer system. Keep skimmer system in good repair . Observed skimmer baskets in need of cleaning.
#22 · Premises: emergency telephone provided −6
.2530 Emergency phone. Provide correct emergency phone info at phone. Observed wrong number posted at phone. CDI correct number posted.
May 27, 2014 26 demerits · 7 violations
Inspector comments: Immediate suspension issued for #3 & #6. POOL CLOSED. Call 704.617.3068 when items are corrected and ready to re-open.
#3 · Water quality: pool water pH −6
Maintain PH levels 7.2-7.8. Observed PH at 7.0. (Immediate suspension issued)
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Maintain all equalizer covers in place. Must have new A112.19.8-2007 compliant covers on equalizer lines. Observed equalizer cover missing. (Immediate suspension).
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Maintain all weirs in place. Observed 1 out of 2 weirs missing from equalizers. 50% missing.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed both ladders loose. Observed 1 end cap missing on ladder. Replace
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Maintain 6ft clearance around pool deck. Observed lawn chairs as close as 3-4 ft from edge of pool.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Label directional flow on circulation pipes. Observed some pipes without labels and some faded.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Maintain water in restrooms no greater than 110F. Observed hot water in restrooms 121F.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “VIVO LIVING” or State ID 2060500473). Inspection type (routine vs. follow-up) is not published in the county's data.